[Essexboy]

I will be off fairly soon, but if it is blocking the elevation rights of Combofix that would explain part of the problem

I feel that it would be best to go direct to the AVPTool

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OK. When Kaspersky said it was installed and ready to scan, I unhooked from the Internet. It's now scanning ... "Scan of 5252 objects completed, no threats detected."

I should mention, I forgot before, that I tried running HitMan Pro, and it hung in both regular and Safe Mode.

[DoctorScience]

OK. When Kaspersky said it was installed and ready to scan, I unhooked from the Internet. It's now scanning ... "Scan of 5252 objects completed, no threats detected."

I should mention, I forgot before, that I tried running HitMan Pro, and it hung in both regular and Safe Mode.

[DoctorScience]

Whoops, I didn't select enough files the first time. I'm re-scanning now, I'm guessing it will take quite a while. I sure hope there's some good news for you to see in your morning ....

[Essexboy]

So hitmanpro would not run either ... Hmm something to consider

[DoctorScience]

Yes, I have been in contact with the HitMan Pro people, they are following this thread and were planning to help me next week if this doesn't work.

As I write, the Kaspersky Automatic Scan has been chugging for 17 hours, says there's 5 left to go. 5 threats detected so far, but all are Trojan Spies in old emails.

[Essexboy]

By now it has completed the scan of the critical areas

If you wish you can stop the scan and proceed to the analysis portion

[DoctorScience]

arrgh. OK, it had gone into sleep mode (this is Vista) and the mouse & keyboard wouldn't respond. I had to tap the power button to bring it back. The mouse wouldn't respond, so I unplugged it and plugged it back in, but the system is not recognizing it, not even in settings. It is *extremely* difficult to navigate around Kaspersky without a mouse, but I *think* I have managed to save the report. Is it safe for me to reboot, do you think?

Oh crap. While trying to figure out what was going on with the mouse, I accidentally closed Kaspersky. When I tried to start it again, it says:

Please try to reboot your computer. Error message is Failed to extract the product into c:\Users\MaryEll~\AppDate\Local\Temp\7440413, error is 193

[Essexboy]

OK reboot and then go direct to the Analysis section please

[DoctorScience]

When I rebooted, the mouse started working again.

I've attached the analysis file. I tried to save the report file, but whatever I got is 390MB, so it's pretty clearly *not* a simple report. I could write a little script to pull out some info from it, if I had any idea what kind of thing I'd be looking for.

Attached Files

•  avptool_sysinfo.zip   17.83KB   52 downloads

[Essexboy]

Hmm that does not show a great deal

Could you right click Combofix please and select run as administrator

Does that work (Ignore any AVG warnings)

[DoctorScience]

"current date is blah. ComboFix has EXPIRED. Click to run in Reduced Functionality Mode."

[Essexboy]

Mutter mutter mumble... Sorry download a fresh copy please and run that as an administrator

[DoctorScience]

It's scanning for infected files. No file names are showing up in the control window. This is the part where, in the past, it has hung. How long should I wait?

[Essexboy]

Has it come up with stage numbers on the screen i.e stage 1 etc up to 50

[DoctorScience]

Non whatsoever.