Okay, for anyone else who may have this problem in the future, I would like to save you a day and a half of work. Microsoft offers no help at all for the problem I have been listing above and have only gotten one response to. You can visit the Microsoft page http://support.dell....6&isLegacy=true
and see what I mean. So far I am still running free programs to reset all my passwords, none of which I have ever set but have no other idea of what to do ... If you don't have a password set I don't know how you remove it but still it's the only logical thing I can think to do without doing what Microsoft says "re install my entire windows system". I have six years worth of work on my computer and yes I have a back up but the back up doesn't work if you can't log on to the computer. Since I never set a password I didn't make a password reminder cd. I mean come on, what's it going to remember? AT any rate I have found some good free programs that might help others and I would like to share them with you, however, right now none have fixed my problem. If you have truly forgotten your password for any of your system start up items such as your administrator ... computer ... and/or windows these programs are good just not for a person like me I guess who has never had a password. I have one option left which I am now going to try but so you have knowledge of the ones I have used here they are and again they are free no listing names, addresses email nothing ... after finding and/or resetting your password i would recommend making a password reset cd for future problems that may occur.
(Offline Password & Registry Editor)
(PC Log In Now) my last chance is to try Kon-Boot and the website is:
Some of these can be used with all operating systems some not please make sure you read which systems you can run them on. I have XP Professional and they all work on XP (OS) systems, for those of you who may be dealing with Windows 2000, Vista or Window 7 check to make sure you can!
Still would like any help that anyone can give in case this last item does not work for me either. I have never dealt with a problem like this before and I have been using computer for over 20 years, Dell has no answers, Microsoft has no answers so I am assuming my computer was hi jacked by an alien and they removed the working parts replaced them and now have sent me back a computer that can't be accessed...or I am nuts. My husband goes with the second option. Hope the information helps someone it would have been nice to have at least known these things were out there to give me hope if nothing else.