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Help removing spyware, i tried everything.. [Closed]


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#1
firetruck

firetruck

    New Member

  • Member
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Hello guys, i have ESET smart security 5 with the latest updates.. This is what happened. I noticed a few days ago that some ads were popping up on the internet. This made me feel uneasy because i have adblock. Then, i notice bellow them it says "ads not by *the website you're on*" for example "ads not by facebook" This is when i ran a quick scan on MalwareBytes. I was hoping for it to find the adware but nothing showed up. This is when i ran the deep scan. It found a Rouge.Agent but that didn't solve the adware problem. This is when i ran eset and still found nothing. I ran it in safe mode, found nothing again. Then i downloaded a trial of kaspersky 2012 and ran a full scan overnight. Still nothing.. These are the screen shots to the adware i'm experiencing http://imgur.com/Ljen7 also, i ran a sophos rootkit scan half way but i couldn't finish it for personal reasons, it found nothing. And i ran a super anti spyware test and STILL found nothing.. I really have no idea what to do right now.. Usually i get the virus at the second time, but this virus is very very stealthy.
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#2
Gammo

Gammo

    Trusted Helper

  • Malware Removal
  • 2,299 posts
Hello and welcome to Geekstogo!

We apologize for the delay in responding to your request for help.
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

If you haven't done so yet, please go to Malware and Spyware Cleaning Guide and follow the steps instructed there. If you have already done this, we still need a new log to see what has changed since you originally posted your problem.

We need to create an OTL Report
Download OTL to your Desktop
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Check the box that says Scan All Users.
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.
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#3
Gammo

Gammo

    Trusted Helper

  • Malware Removal
  • 2,299 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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