[Dark_Star_Qc]

And this is the final OTL scan.

Computer seems to be running fine. I do think, however, that I have some hardware issues. It sometimes crashes on rebooting... :-(

OTL logfile created on: 2012-01-16 19:47:05 - Run 4
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\Linda\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000C0C | Country: Canada | Language: FRC | Date Format: yyyy-MM-dd

3,00 Gb Total Physical Memory | 1,49 Gb Available Physical Memory | 49,64% Memory free
6,20 Gb Paging File | 4,60 Gb Available in Paging File | 74,14% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 228,13 Gb Total Space | 53,33 Gb Free Space | 23,38% Space Free | Partition Type: NTFS
Drive D: | 227,87 Gb Total Space | 227,49 Gb Free Space | 99,83% Space Free | Partition Type: NTFS
Drive E: | 78,64 Mb Total Space | 0,00 Mb Free Space | 0,00% Space Free | Partition Type: CDFS

Computer Name: LINDA-PC | User Name: Linda | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012-01-13 19:37:27 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Linda\Desktop\OTL.scr
PRC - [2012-01-06 20:45:28 | 000,660,296 | ---- | M] () -- C:\Program Files\Hotspot Shield\bin\openvpntray.exe
PRC - [2012-01-06 13:36:14 | 000,331,608 | ---- | M] () -- C:\Program Files\Hotspot Shield\bin\openvpnas.exe
PRC - [2012-01-04 18:02:02 | 000,329,544 | ---- | M] () -- C:\Program Files\Hotspot Shield\bin\hsswd.exe
PRC - [2012-01-04 18:01:58 | 000,363,336 | ---- | M] (AnchorFree Inc.) -- C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
PRC - [2011-12-21 02:24:51 | 000,924,632 | ---- | M] (Mozilla Corporation) -- C:\Program Files\Mozilla Firefox\firefox.exe
PRC - [2011-11-28 13:01:24 | 003,744,552 | ---- | M] (AVAST Software) -- C:\Program Files\Alwil Software\Avast5\AvastUI.exe
PRC - [2011-11-28 13:01:23 | 000,044,768 | ---- | M] (AVAST Software) -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
PRC - [2011-04-20 02:04:38 | 000,393,216 | ---- | M] (AMD) -- C:\Windows\System32\atieclxx.exe
PRC - [2011-04-20 02:04:08 | 000,176,128 | ---- | M] (AMD) -- C:\Windows\System32\atiesrxx.exe
PRC - [2010-12-01 14:49:56 | 001,589,208 | ---- | M] (PC Tools) -- C:\Program Files\PC Tools Security\pctsGui.exe
PRC - [2010-10-27 19:17:52 | 000,207,424 | ---- | M] (ArcSoft Inc.) -- C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
PRC - [2010-09-11 11:48:12 | 001,052,676 | ---- | M] (NCH Software) -- C:\Program Files\NCH Swift Sound\VRS\vrs.exe
PRC - [2010-09-11 11:46:16 | 000,745,476 | ---- | M] (NCH Software) -- C:\Program Files\NCH Swift Sound\MSRS\msrs.exe
PRC - [2010-08-25 10:27:44 | 000,309,824 | ---- | M] (ArcSoft Inc.) -- C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
PRC - [2010-03-18 10:19:26 | 000,113,152 | ---- | M] (ArcSoft Inc.) -- C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
PRC - [2010-03-12 17:41:16 | 000,139,632 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft LifeCam\MSCamS32.exe
PRC - [2010-01-15 07:49:20 | 000,255,536 | ---- | M] (McAfee, Inc.) -- C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
PRC - [2009-04-11 01:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2008-08-18 09:51:22 | 001,699,784 | R--- | M] (Carbonite, Inc. (www.carbonite.com)) -- C:\Program Files\Carbonite\Carbonite Backup\CarboniteService.exe
PRC - [2008-03-05 01:38:34 | 000,500,784 | ---- | M] (Egis Incorporated) -- C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
PRC - [2008-03-05 01:38:28 | 000,526,896 | ---- | M] (Egis Incorporated) -- C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
PRC - [2008-01-25 20:49:04 | 000,269,448 | ---- | M] (CyberLink) -- C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe
PRC - [2008-01-20 21:23:32 | 001,008,184 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Defender\MSASCui.exe
PRC - [2008-01-09 20:43:28 | 000,323,584 | ---- | M] (Acer Inc.) -- C:\Acer\Empowering Technology\Acer.Empowering.Framework.Supervisor.exe
PRC - [2008-01-09 20:43:26 | 000,326,176 | ---- | M] () -- C:\Acer\Empowering Technology\SysMonitor.exe
PRC - [2007-12-19 20:09:22 | 000,024,576 | ---- | M] () -- C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
PRC - [2007-12-07 15:28:22 | 000,196,128 | ---- | M] (NVIDIA Corporation) -- C:\Windows\System32\nvraidservice.exe
PRC - [2007-10-17 12:38:20 | 000,028,672 | ---- | M] () -- C:\Acer\Empowering Technology\ePerformance\MemCheck.exe
PRC - [2007-10-11 13:53:22 | 004,702,208 | ---- | M] (Realtek Semiconductor) -- C:\Windows\RtHDVCpl.exe
PRC - [2007-09-10 15:28:18 | 000,057,344 | ---- | M] (Acer Inc.) -- C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
PRC - [2007-09-06 12:02:04 | 000,393,216 | ---- | M] (Acer Inc.) -- C:\Acer\Empowering Technology\eRecovery\eRAgent.exe
PRC - [2007-06-27 19:04:00 | 001,213,736 | ---- | M] (Nero AG) -- C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
PRC - [2007-06-27 19:03:40 | 000,152,872 | ---- | M] (Nero AG) -- C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
PRC - [2004-05-02 12:02:51 | 000,062,464 | ---- | M] (Elias Fotinis) -- C:\Program Files\DeskPins\DeskPins.exe


========== Modules (No Company Name) ==========

MOD - [2012-01-16 19:44:47 | 008,527,008 | ---- | M] () -- C:\Windows\System32\Macromed\Flash\NPSWF32.dll
MOD - [2012-01-06 20:45:28 | 000,660,296 | ---- | M] () -- C:\Program Files\Hotspot Shield\bin\openvpntray.exe
MOD - [2012-01-06 13:38:08 | 000,009,544 | ---- | M] () -- C:\Program Files\Hotspot Shield\bin\lang\gui-eng.dll
MOD - [2012-01-05 03:05:52 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\311bc26c3ed83409589eb6bae0eeb86e\System.Runtime.Remoting.ni.dll
MOD - [2011-12-21 02:24:51 | 002,124,760 | ---- | M] () -- C:\Program Files\Mozilla Firefox\mozjs.dll
MOD - [2011-10-13 02:33:48 | 000,998,400 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\6bc98e9b5eedaa8f71c5454d36a4b772\System.Management.ni.dll
MOD - [2011-10-13 02:32:39 | 000,212,992 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.ServiceProce#\8645de531003807d00822e03986a075d\System.ServiceProcess.ni.dll
MOD - [2011-10-13 02:32:18 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\40da9084d0863e07d7ce55953833b8b0\System.Configuration.ni.dll
MOD - [2011-10-13 02:32:16 | 000,025,600 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\Accessibility\bcb66dbad2b45d05235b37a02f737eb5\Accessibility.ni.dll
MOD - [2011-10-13 02:30:54 | 005,450,752 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\c1c06a392871267db27f7cbc40e1c4fb\System.Xml.ni.dll
MOD - [2011-10-13 02:30:42 | 012,430,848 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\1363115565fff5a641243a48f396f107\System.Windows.Forms.ni.dll
MOD - [2011-10-13 02:30:35 | 001,587,200 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\367c4043efc2f32d843cb588b0dc97fc\System.Drawing.ni.dll
MOD - [2011-10-13 02:29:48 | 007,950,848 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\f9c36ea806e77872dce891c77b68fac3\System.ni.dll
MOD - [2011-10-13 02:29:13 | 011,490,816 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\b6632a8b2f276a8e31f5b0f6b2006cd1\mscorlib.ni.dll
MOD - [2011-04-20 01:21:02 | 000,037,376 | ---- | M] () -- C:\Windows\System32\atitmpxx.dll
MOD - [2009-11-03 15:51:42 | 000,067,872 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2008-03-05 01:38:16 | 000,227,888 | ---- | M] () -- C:\Acer\Empowering Technology\eDataSecurity\x86\ShowErrMsg.dll
MOD - [2008-01-09 20:43:26 | 000,326,176 | ---- | M] () -- C:\Acer\Empowering Technology\SysMonitor.exe
MOD - [2008-01-09 20:43:12 | 000,057,344 | ---- | M] () -- C:\Acer\Empowering Technology\Acer.Empowering.Framework.DialogManager.dll
MOD - [2008-01-09 20:42:54 | 000,024,576 | ---- | M] () -- C:\Acer\Empowering Technology\Acer.Empowering.Framework.PasswordSetting.dll
MOD - [2007-12-19 20:09:42 | 000,003,584 | ---- | M] () -- C:\Acer\Empowering Technology\eSettings\fr\eSettings.Plugin.resources.dll
MOD - [2007-12-19 20:09:38 | 000,028,672 | ---- | M] () -- C:\Acer\Empowering Technology\eSettings\eSettings.Plugin.dll
MOD - [2007-12-19 20:09:00 | 000,011,264 | ---- | M] () -- C:\Acer\Empowering Technology\eSettings\fr\eSettings.Presenter.resources.dll
MOD - [2007-12-19 20:08:54 | 000,155,648 | ---- | M] () -- C:\Acer\Empowering Technology\eSettings\eSettings.Presenter.dll
MOD - [2007-12-19 20:08:28 | 003,420,160 | ---- | M] () -- C:\Acer\Empowering Technology\eSettings\eSettings.View.dll
MOD - [2007-12-19 20:08:10 | 000,032,768 | ---- | M] () -- C:\Acer\Empowering Technology\eSettings.Model.ComputerInterfaces.dll
MOD - [2007-10-17 12:38:24 | 000,003,584 | ---- | M] () -- C:\Acer\Empowering Technology\ePerformance\fr\ePerformance.Plugin.resources.dll
MOD - [2007-10-17 12:38:20 | 000,045,056 | ---- | M] () -- C:\Acer\Empowering Technology\ePerformance\ePerformance.Plugin.dll
MOD - [2007-10-17 12:38:00 | 000,028,672 | ---- | M] () -- C:\Acer\Empowering Technology\ePerformance\ePerformance.Model.dll
MOD - [2007-10-17 12:38:00 | 000,024,576 | ---- | M] () -- C:\Acer\Empowering Technology\ePerformance\ePerformance.Presenter.dll
MOD - [2007-10-17 12:37:58 | 000,040,960 | ---- | M] () -- C:\Acer\Empowering Technology\ePerformance\ePerformance.Library.dll
MOD - [2007-10-17 11:55:10 | 000,020,480 | ---- | M] () -- C:\Acer\Empowering Technology\ePerformance\ePerformance.Model.Interface.dll
MOD - [2007-10-17 11:55:10 | 000,016,384 | ---- | M] () -- C:\Acer\Empowering Technology\MemCheck.Interface.dll
MOD - [2007-02-13 06:26:30 | 000,016,384 | ---- | M] () -- C:\Acer\Empowering Technology\eRecovery\ServiceInterface.dll


========== Win32 Services (SafeList) ==========

SRV - [2012-01-06 13:39:12 | 000,077,520 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\Hotspot Shield\bin\HssTrayService.exe -- (HssTrayService)
SRV - [2012-01-06 13:36:14 | 000,331,608 | ---- | M] () [Auto | Running] -- C:\Program Files\Hotspot Shield\bin\openvpnas.exe -- (hshld)
SRV - [2012-01-04 18:02:02 | 000,329,544 | ---- | M] () [Auto | Running] -- C:\Program Files\Hotspot Shield\bin\hsswd.exe -- (HssWd)
SRV - [2012-01-04 18:01:58 | 000,363,336 | ---- | M] (AnchorFree Inc.) [Auto | Running] -- C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe -- (HssSrv)
SRV - [2011-11-28 13:01:23 | 000,044,768 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe -- (avast! Antivirus)
SRV - [2011-04-20 02:04:08 | 000,176,128 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\System32\atiesrxx.exe -- (AMD External Events Utility)
SRV - [2010-10-31 20:03:48 | 000,161,144 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files\Citrix\GoToAssist Express Customer\240\g2ax_service.exe -- (GoToAssist Express Customer)
SRV - [2010-09-11 11:48:12 | 001,052,676 | ---- | M] (NCH Software) [Auto | Running] -- C:\Program Files\NCH Swift Sound\VRS\vrs.exe -- (VRSService)
SRV - [2010-09-11 11:46:16 | 000,745,476 | ---- | M] (NCH Software) [Auto | Running] -- C:\Program Files\NCH Swift Sound\MSRS\msrs.exe -- (MSRSService)
SRV - [2010-03-18 10:19:26 | 000,113,152 | ---- | M] (ArcSoft Inc.) [Auto | Running] -- C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe -- (ACDaemon)
SRV - [2010-03-12 17:41:16 | 000,139,632 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft LifeCam\MSCamS32.exe -- (MSCamSvc)
SRV - [2010-01-15 07:49:20 | 000,227,232 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee Security Scan\2.0.181\McCHSvc.exe -- (McComponentHostService)
SRV - [2008-08-18 09:51:22 | 001,699,784 | R--- | M] (Carbonite, Inc. (www.carbonite.com)) [Auto | Running] -- C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe -- (CarboniteService)
SRV - [2008-03-05 01:38:34 | 000,500,784 | ---- | M] (Egis Incorporated) [Auto | Running] -- C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe -- (eDataSecurity Service)
SRV - [2008-01-25 20:49:04 | 000,269,448 | ---- | M] (CyberLink) [Auto | Running] -- C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exe -- (Acer HomeMedia Connect Service)
SRV - [2008-01-20 21:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2007-12-19 20:09:22 | 000,024,576 | ---- | M] () [Auto | Running] -- C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe -- (eSettingsService)
SRV - [2007-10-17 12:38:20 | 000,028,672 | ---- | M] () [Auto | Running] -- C:\Acer\Empowering Technology\ePerformance\MemCheck.exe -- (AcerMemUsageCheckService)
SRV - [2007-09-10 15:28:18 | 000,057,344 | ---- | M] (Acer Inc.) [Auto | Running] -- C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe -- (eRecoveryService)


========== Driver Services (SafeList) ==========

DRV - [2011-12-19 21:46:50 | 000,021,504 | ---- | M] (http://libusb-win32.sourceforge.net) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\libusb0.sys -- (libusb0)
DRV - [2011-11-28 12:53:53 | 000,435,032 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\System32\drivers\aswSnx.sys -- (aswSnx)
DRV - [2011-11-28 12:53:35 | 000,314,456 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswSP.sys -- (aswSP)
DRV - [2011-11-28 12:52:19 | 000,034,392 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswRdr.sys -- (aswRdr)
DRV - [2011-11-28 12:52:16 | 000,052,952 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\System32\drivers\aswTdi.sys -- (aswTdi)
DRV - [2011-11-28 12:52:07 | 000,055,128 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\System32\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV - [2011-11-28 12:51:50 | 000,020,568 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\System32\drivers\aswFsBlk.sys -- (aswFsBlk)
DRV - [2011-04-20 02:43:42 | 007,772,160 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\atikmdag.sys -- (atikmdag)
DRV - [2011-04-20 02:43:42 | 007,772,160 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\atikmdag.sys -- (amdkmdag)
DRV - [2011-04-20 01:22:10 | 000,243,712 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\atikmpag.sys -- (amdkmdap)
DRV - [2010-12-02 22:30:44 | 000,025,600 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\nx6000.sys -- (MSHUSBVideo)
DRV - [2010-09-22 14:19:02 | 000,037,376 | ---- | M] (AnchorFree Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\hssdrv.sys -- (HssDrv)
DRV - [2010-06-22 21:47:58 | 000,032,768 | ---- | M] (AnchorFree Inc) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\taphss.sys -- (taphss)
DRV - [2009-09-28 22:27:11 | 000,722,416 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\System32\Drivers\sptd.sys -- (sptd)
DRV - [2009-08-14 08:08:50 | 000,105,984 | ---- | M] (QUALCOMM Incorporated) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\qcusbser.sys -- (qcusbser)
DRV - [2009-07-15 02:00:26 | 000,229,208 | ---- | M] (Microsoft Corporation) [Kernel | System | Running] -- C:\Windows\System32\drivers\VMM.sys -- (vmm)
DRV - [2009-04-27 19:39:08 | 000,087,696 | ---- | M] (Sun Microsystems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\VBoxNetFlt.sys -- (VBoxNetFlt)
DRV - [2009-04-27 19:39:08 | 000,079,888 | ---- | M] (Sun Microsystems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\VBoxNetAdp.sys -- (VBoxNetAdp)
DRV - [2009-04-27 19:39:08 | 000,041,424 | ---- | M] (Sun Microsystems, Inc.) [Kernel | System | Running] -- C:\Windows\System32\drivers\VBoxUSBMon.sys -- (VBoxUSBMon)
DRV - [2009-04-27 19:39:06 | 000,100,944 | ---- | M] (Sun Microsystems, Inc.) [Kernel | System | Running] -- C:\Windows\System32\drivers\VBoxDrv.sys -- (VBoxDrv)
DRV - [2007-12-21 10:51:08 | 007,629,632 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\nvlddmkm.sys -- (nvlddmkm)
DRV - [2007-12-08 00:28:10 | 000,140,320 | ---- | M] (NVIDIA Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\drivers\nvstor32.sys -- (nvstor32)
DRV - [2007-12-08 00:28:10 | 000,131,616 | ---- | M] (NVIDIA Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\drivers\nvrd32.sys -- (nvrd32)
DRV - [2007-11-06 11:30:48 | 000,006,080 | ---- | M] (Zeal SoftStudio) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\zntport.sys -- (zntport)
DRV - [2007-11-06 11:30:46 | 000,014,544 | ---- | M] (EnTech Taiwan) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\TVicPort.sys -- (tvicport)
DRV - [2007-09-25 09:59:46 | 000,015,152 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Program Files\MediaCoder\SysInfo.sys -- (CrystalSysInfo)
DRV - [2007-09-10 13:17:40 | 001,035,168 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvmfdx32.sys -- (NVENETFD)
DRV - [2007-07-16 04:38:06 | 000,030,752 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvhda32v.sys -- (NVHDA)
DRV - [2007-07-07 08:13:10 | 000,012,032 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvsmu.sys -- (nvsmu)
DRV - [2007-07-02 21:05:20 | 000,015,392 | ---- | M] (Acer, Inc.) [Kernel | Auto | Running] -- C:\Acer\Empowering Technology\eRecovery\int15.sys -- (int15)
DRV - [2007-01-29 05:20:34 | 000,059,280 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\VMNetSrv.sys -- (VPCNetS2)
DRV - [2006-12-12 16:59:56 | 000,016,512 | ---- | M] (Adaptec) [Kernel | System | Running] -- C:\Windows\System32\drivers\aspi32.sys -- (ASPI32)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.ca.acer.yahoo.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page =


IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-53930244-3333630975-3341998274-1000\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache =
IE - HKU\S-1-5-21-53930244-3333630975-3341998274-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.search.defaultengine: ""
FF - prefs.js..browser.search.defaultenginename: ""
FF - prefs.js..browser.search.order.1: ""
FF - prefs.js..browser.search.param.yahoo-fr: "chr-greentree_ff&type=302398&ilc=12"
FF - prefs.js..browser.search.selectedEngine: ""
FF - prefs.js..browser.search.useDBForOrder: true
FF - prefs.js..browser.startup.homepage: "http://www.google.ca/"


FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre7\bin\new_plugin\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6: C:\Program Files\Yahoo!\Shared\npYState.dll (Yahoo! Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files\Microsoft Silverlight\4.0.60831.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@pack.google.com/Google Updater;version=14: C:\Program Files\Google\Google Updater\2.4.2432.1652\npCIDetect14.dll (Google)
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=6.0.12.450: C:\Program Files\Real\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprjplug;version=1.0.3.448: C:\Program Files\Real\RealPlayer\Netscape6\nprjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpjplug;version=6.0.12.448: C:\Program Files\Real\RealPlayer\Netscape6\nprpjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nsJSRealPlayerPlugin;version=: File not found
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Linda\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Linda\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{3C5F0F00-683D-4847-89C8-E7AF64FD1CFB}: C:\Program Files\RelevantKnowledge
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 9.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2012-01-13 18:06:45 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 9.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2012-01-14 21:30:07 | 000,000,000 | ---D | M]

[2009-11-10 10:06:33 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Linda\AppData\Roaming\Mozilla\Extensions
[2009-11-10 10:06:33 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Linda\AppData\Roaming\Mozilla\Extensions\[email protected]
[2012-01-14 21:39:57 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Linda\AppData\Roaming\Mozilla\Firefox\Profiles\4jt4nlrf.default\extensions
[2012-01-13 18:06:45 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2011-08-20 17:16:55 | 000,000,000 | ---D | M] (Hotspot Shield Helper (Please allow this installation)) -- C:\Program Files\Mozilla Firefox\extensions\[email protected]
[2011-12-21 02:24:52 | 000,121,816 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
[2009-03-05 17:08:04 | 000,049,664 | ---- | M] () -- C:\Program Files\mozilla firefox\components\FFComm.dll
[2011-12-20 23:30:41 | 000,002,252 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml
[2011-12-20 23:30:41 | 000,002,040 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\twitter.xml

========== Chrome ==========

CHR - default_search_provider: Google ()
CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?client=chrome&output=chrome&hl={language}&q={searchTerms}

O1 HOSTS File: ([2012-01-16 17:44:53 | 000,000,098 | ---- | M]) - C:\Windows\System32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll (Yahoo! Inc.)
O2 - BHO: (Skype add-on (mastermind)) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O2 - BHO: (ShowBarObj Class) - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dll (Egis)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.4.4525.1752\swg.dll (Google Inc.)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O2 - BHO: (Hotspot Shield Class) - {F9E4A054-E9B1-4BC3-83A3-76A1AE736170} - C:\Program Files\Hotspot Shield\HssIE\HssIE.dll (AnchorFree Inc.)
O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll (Yahoo! Inc)
O3 - HKU\S-1-5-21-53930244-3333630975-3341998274-1000\..\Toolbar\ShellBrowser: (Acer eDataSecurity Management) - {5CBE3B7C-1E47-477E-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll (Egis Incorporated.)
O4 - HKLM..\Run: [Acer Assist Launcher] C:\Program Files\Acer Assist\launcher.exe ()
O4 - HKLM..\Run: [Acer Empowering Technology Monitor] C:\Acer\Empowering Technology\SysMonitor.exe ()
O4 - HKLM..\Run: [Acer Product Registration] C:\Program Files\Acer Registration\ACE1.exe (Leader Technologies)
O4 - HKLM..\Run: [Apanel] C:\ACERSW\config\SetApanel.cmd File not found
O4 - HKLM..\Run: [ArcSoft Connection Service] C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe (ArcSoft Inc.)
O4 - HKLM..\Run: [avast] C:\Program Files\Alwil Software\Avast5\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe (Egis Incorporated)
O4 - HKLM..\Run: [eRecoveryService] File not found
O4 - HKLM..\Run: [ISTray] C:\Program Files\PC Tools Security\pctsGui.exe (PC Tools)
O4 - HKLM..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe (Nero AG)
O4 - HKLM..\Run: [NvCplDaemon] C:\Windows\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [NvMediaCenter] C:\Windows\System32\NvMcTray.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [NVRaidService] C:\Windows\System32\nvraidservice.exe (NVIDIA Corporation)
O4 - HKLM..\Run: [NvSvc] C:\Windows\System32\nvsvc.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [PCMMediaSharing] C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exe ()
O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKU\S-1-5-19..\Run: [WindowsWelcomeCenter] C:\Windows\System32\oobefldr.dll (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [WindowsWelcomeCenter] C:\Windows\System32\oobefldr.dll (Microsoft Corporation)
O4 - HKU\S-1-5-21-53930244-3333630975-3341998274-1000..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe (Nero AG)
O4 - HKU\S-1-5-21-53930244-3333630975-3341998274-1000..\Run: [Speech Recognition] C:\Windows\Speech\Common\sapisvr.exe (Microsoft Corporation)
O4 - Startup: C:\Users\Linda\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\DeskPins.lnk = C:\Program Files\DeskPins\DeskPins.exe (Elias Fotinis)
O9 - Extra Button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll (Skype Technologies S.A.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O16 - DPF: {149E45D8-163E-4189-86FC-45022AB2B6C9} file:///C:/Program%20Files/Bejeweled%203/Images/stg_drm.ocx (SpinTop DRM Control)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset...lineScanner.cab (OnlineScanner Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 10.2.0)
O16 - DPF: {CAFEEFAC-0017-0000-0002-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.7.0_02)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.7.0_02)
O16 - DPF: {CC450D71-CC90-424C-8638-1F2DBAC87A54} file:///C:/Program%20Files/Mahjong%20Towers%20Eternity/Images/armhelper.ocx (ArmHelper Control)
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} http://www.shockwave...ploader_v10.cab (PopCapLoader Object)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{4B89E525-B2FE-4E02-B769-D671257BBDE6}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{FC5E9ED1-D009-43D4-AA4D-D31723C2C0CD}: NameServer = 10.3.56.1
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O20 - HKLM Winlogon: Shell - (explorer.exe) -C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) -C:\Windows\System32\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\GoToAssist Express Customer: DllName - (C:\Program Files\Citrix\GoToAssist Express Customer\240\g2ax_winlogon.dll) - C:\Program Files\Citrix\GoToAssist Express Customer\240\g2ax_winlogon.dll (Citrix Online, a division of Citrix Systems, Inc.)
O24 - Desktop WallPaper: C:\Users\Linda\Documents\Laurence\P4230094_Rogne JPM3.jpg
O24 - Desktop BackupWallPaper: C:\Users\Linda\Documents\Laurence\P4230094_Rogne JPM3.jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006-09-18 16:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O32 - AutoRun File - [2003-02-14 00:50:22 | 000,000,048 | R--- | M] () - E:\autorun.inf -- [ CDFS ]
O33 - MountPoints2\{dc4b8955-acab-11de-a6c8-00218509134c}\Shell - "" = AutoRun
O33 - MountPoints2\{dc4b8955-acab-11de-a6c8-00218509134c}\Shell\AutoRun\command - "" = K:\Autorun.exe
O33 - MountPoints2\{e1215dd9-d377-11dd-ac3a-806e6f6e6963}\Shell - "" = AutoRun
O33 - MountPoints2\{e1215dd9-d377-11dd-ac3a-806e6f6e6963}\Shell\AutoRun\command - "" = E:\CWCheck.exe -- [2010-01-19 10:26:44 | 000,359,936 | R--- | M] (Novo Technologies)
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012-01-16 19:38:13 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Java
[2012-01-16 19:17:30 | 000,400,384 | ---- | C] (The RaProducts Team: Paul McLain and Fred de Vries) -- C:\Users\Linda\Desktop\JavaRa.exe
[2012-01-16 06:55:46 | 000,000,000 | ---D | C] -- C:\Users\Linda\AppData\Roaming\uTorrent
[2012-01-15 17:57:46 | 000,000,000 | ---D | C] -- C:\Program Files\ESET
[2012-01-14 21:30:00 | 000,000,000 | ---D | C] -- C:\_OTL
[2012-01-14 09:46:07 | 000,000,000 | ---D | C] -- C:\Users\Linda\AppData\Roaming\Malwarebytes
[2012-01-14 09:45:55 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2012-01-14 09:45:55 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2012-01-14 09:45:54 | 000,020,464 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbam.sys
[2012-01-14 09:45:54 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2012-01-13 19:37:21 | 000,584,192 | ---- | C] (OldTimer Tools) -- C:\Users\Linda\Desktop\OTL.scr
[2011-12-30 13:45:43 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe
[2011-12-28 16:08:40 | 000,000,000 | ---D | C] -- C:\Users\Linda\AppData\Roaming\tiger-k
[2011-12-26 20:11:28 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Leawo
[2011-12-26 20:11:15 | 000,000,000 | ---D | C] -- C:\Program Files\Leawo
[2011-12-26 20:02:46 | 000,000,000 | ---D | C] -- C:\Users\Linda\AppData\Local\Seven Zip
[2011-12-26 13:36:35 | 000,000,000 | ---D | C] -- C:\Users\Linda\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\AviSynth 2.5
[2011-12-26 13:36:34 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AviSynth 2.5
[2011-12-26 13:36:34 | 000,000,000 | ---D | C] -- C:\Program Files\AviSynth 2.5
[2011-12-26 13:24:23 | 000,000,000 | ---D | C] -- C:\Users\Linda\AppData\Roaming\Broad Intelligence
[2011-12-26 13:24:17 | 000,000,000 | ---D | C] -- C:\Users\Linda\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MediaCoder
[2011-12-26 13:23:56 | 000,000,000 | ---D | C] -- C:\Program Files\MediaCoder
[2011-12-26 01:16:32 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Spigot
[2011-12-26 01:16:32 | 000,000,000 | ---D | C] -- C:\Program Files\Application Updater
[2011-12-26 00:58:46 | 000,000,000 | ---D | C] -- C:\Users\Linda\Documents\My Digital Editions
[2011-12-26 00:42:29 | 000,000,000 | ---D | C] -- C:\Users\Linda\AppData\Local\Kobo
[2011-12-26 00:42:18 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Kobo
[2011-12-26 00:40:44 | 000,000,000 | ---D | C] -- C:\Program Files\Kobo
[2011-12-19 21:46:50 | 000,037,376 | ---- | C] (http://libusb-win32.sourceforge.net) -- C:\Windows\System32\libusb0.dll
[2011-12-19 21:46:50 | 000,021,504 | ---- | C] (http://libusb-win32.sourceforge.net) -- C:\Windows\System32\drivers\libusb0.sys
[2008-12-26 14:26:11 | 000,016,384 | ---- | C] ( ) -- C:\Windows\System32\ClearEvent.exe

========== Files - Modified Within 30 Days ==========

[2012-01-16 19:22:03 | 000,001,056 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012-01-16 19:02:14 | 000,001,078 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-53930244-3333630975-3341998274-1000UA.job
[2012-01-16 19:02:00 | 000,001,026 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-53930244-3333630975-3341998274-1000Core.job
[2012-01-16 18:32:37 | 000,605,940 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2012-01-16 18:32:37 | 000,104,680 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2012-01-16 18:30:58 | 000,000,907 | ---- | M] () -- C:\Users\Linda\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
[2012-01-16 18:30:55 | 000,001,052 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012-01-16 18:24:17 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2012-01-16 18:24:16 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2012-01-16 18:24:08 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012-01-16 18:06:21 | 000,008,798 | ---- | M] () -- C:\Windows\System32\icrav03.rat
[2012-01-16 18:06:21 | 000,001,988 | ---- | M] () -- C:\Windows\System32\ticrf.rat
[2012-01-16 18:06:11 | 000,072,822 | ---- | M] () -- C:\Windows\System32\ieuinit.inf
[2012-01-16 17:44:53 | 000,000,098 | ---- | M] () -- C:\Windows\System32\drivers\etc\Hosts
[2012-01-16 11:28:00 | 000,000,868 | ---- | M] () -- C:\Windows\tasks\Google Software Updater.job
[2012-01-16 06:42:06 | 000,002,577 | ---- | M] () -- C:\Windows\System32\config.nt
[2012-01-15 20:13:52 | 000,869,194 | ---- | M] () -- C:\Users\Linda\Desktop\SecurityCheck.exe
[2012-01-14 23:01:27 | 000,000,512 | ---- | M] () -- C:\Users\Linda\Desktop\MBR.dat
[2012-01-14 09:45:55 | 000,000,870 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012-01-14 03:18:53 | 000,299,904 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2012-01-13 19:37:27 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Linda\Desktop\OTL.scr
[2012-01-13 18:06:46 | 000,000,834 | ---- | M] () -- C:\Users\Linda\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Firefox.lnk
[2012-01-13 18:06:46 | 000,000,810 | ---- | M] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2012-01-08 15:13:29 | 000,100,864 | ---- | M] () -- C:\Users\Linda\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2012-01-03 19:06:12 | 000,108,120 | ---- | M] () -- C:\Users\Linda\Desktop\Dallas.jpg
[2011-12-30 13:45:46 | 000,001,947 | ---- | M] () -- C:\Users\Linda\Application Data\Microsoft\Internet Explorer\Quick Launch\Adobe Digital Editions.lnk
[2011-12-30 13:45:46 | 000,001,923 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Digital Editions.lnk
[2011-12-26 20:11:28 | 000,000,950 | ---- | M] () -- C:\Users\Public\Desktop\Leawo AVI Converter.lnk
[2011-12-26 13:24:17 | 000,000,868 | ---- | M] () -- C:\Users\Linda\Application Data\Microsoft\Internet Explorer\Quick Launch\MediaCoder.lnk
[2011-12-26 13:24:17 | 000,000,844 | ---- | M] () -- C:\Users\Linda\Desktop\MediaCoder.lnk
[2011-12-26 00:42:18 | 000,000,828 | ---- | M] () -- C:\Users\Public\Desktop\Kobo.lnk
[2011-12-19 21:46:50 | 000,037,376 | ---- | M] (http://libusb-win32.sourceforge.net) -- C:\Windows\System32\libusb0.dll
[2011-12-19 21:46:50 | 000,021,504 | ---- | M] (http://libusb-win32.sourceforge.net) -- C:\Windows\System32\drivers\libusb0.sys

========== Files Created - No Company Name ==========

[2012-01-16 19:17:30 | 000,309,308 | ---- | C] () -- C:\Users\Linda\Desktop\JavaRa.def
[2012-01-16 19:17:30 | 000,003,127 | ---- | C] () -- C:\Users\Linda\Desktop\Nederlands.lng
[2012-01-16 19:17:30 | 000,003,027 | ---- | C] () -- C:\Users\Linda\Desktop\Français.lng
[2012-01-16 19:17:30 | 000,002,946 | ---- | C] () -- C:\Users\Linda\Desktop\Español.lng
[2012-01-16 19:17:30 | 000,002,920 | ---- | C] () -- C:\Users\Linda\Desktop\Italiano.lng
[2012-01-16 19:17:30 | 000,002,699 | ---- | C] () -- C:\Users\Linda\Desktop\Deutsch.lng
[2012-01-16 19:17:30 | 000,002,553 | ---- | C] () -- C:\Users\Linda\Desktop\Suomi.lng
[2012-01-16 18:06:11 | 000,072,822 | ---- | C] () -- C:\Windows\System32\ieuinit.inf
[2012-01-15 20:13:36 | 000,869,194 | ---- | C] () -- C:\Users\Linda\Desktop\SecurityCheck.exe
[2012-01-14 23:01:27 | 000,000,512 | ---- | C] () -- C:\Users\Linda\Desktop\MBR.dat
[2012-01-14 09:45:55 | 000,000,870 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012-01-13 18:06:46 | 000,000,834 | ---- | C] () -- C:\Users\Linda\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Firefox.lnk
[2012-01-13 18:06:46 | 000,000,822 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
[2012-01-13 18:06:46 | 000,000,810 | ---- | C] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2012-01-03 19:06:09 | 000,108,120 | ---- | C] () -- C:\Users\Linda\Desktop\Dallas.jpg
[2011-12-30 13:45:46 | 000,001,947 | ---- | C] () -- C:\Users\Linda\Application Data\Microsoft\Internet Explorer\Quick Launch\Adobe Digital Editions.lnk
[2011-12-30 13:45:46 | 000,001,935 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Digital Editions.lnk
[2011-12-30 13:45:46 | 000,001,923 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Digital Editions.lnk
[2011-12-26 20:11:28 | 000,000,950 | ---- | C] () -- C:\Users\Public\Desktop\Leawo AVI Converter.lnk
[2011-12-26 13:24:17 | 000,000,868 | ---- | C] () -- C:\Users\Linda\Application Data\Microsoft\Internet Explorer\Quick Launch\MediaCoder.lnk
[2011-12-26 13:24:17 | 000,000,844 | ---- | C] () -- C:\Users\Linda\Desktop\MediaCoder.lnk
[2011-12-26 00:42:18 | 000,000,828 | ---- | C] () -- C:\Users\Public\Desktop\Kobo.lnk
[2011-05-23 10:08:24 | 000,001,492 | ---- | C] () -- C:\ProgramData\ss.ini
[2011-04-20 01:21:02 | 000,037,376 | ---- | C] () -- C:\Windows\System32\atitmpxx.dll
[2011-03-17 17:51:46 | 000,003,929 | ---- | C] () -- C:\Windows\System32\atipblag.dat
[2011-02-28 21:30:06 | 000,233,012 | ---- | C] () -- C:\Windows\System32\atiicdxx.dat
[2011-01-08 20:59:03 | 000,175,616 | ---- | C] () -- C:\Windows\System32\unrar.dll
[2011-01-08 20:33:41 | 000,153,600 | ---- | C] () -- C:\Windows\System32\WS_ContextMenu.dll
[2010-06-09 13:51:28 | 000,000,256 | ---- | C] () -- C:\Windows\System32\pool.bin
[2010-04-16 19:04:01 | 000,116,224 | ---- | C] () -- C:\Windows\System32\pdfcmnnt.dll
[2010-02-28 12:55:23 | 000,000,680 | ---- | C] () -- C:\Users\Linda\AppData\Local\d3d9caps.dat
[2010-01-13 23:02:01 | 000,000,258 | RHS- | C] () -- C:\ProgramData\ntuser.pol
[2009-09-12 10:34:39 | 000,073,220 | ---- | C] () -- C:\Windows\System32\EPPICPrinterDB.dat
[2009-09-12 10:34:39 | 000,031,053 | ---- | C] () -- C:\Windows\System32\EPPICPattern131.dat
[2009-09-12 10:34:39 | 000,029,114 | ---- | C] () -- C:\Windows\System32\EPPICPattern1.dat
[2009-09-12 10:34:39 | 000,027,417 | ---- | C] () -- C:\Windows\System32\EPPICPattern121.dat
[2009-09-12 10:34:39 | 000,021,021 | ---- | C] () -- C:\Windows\System32\EPPICPattern3.dat
[2009-09-12 10:34:39 | 000,015,670 | ---- | C] () -- C:\Windows\System32\EPPICPattern5.dat
[2009-09-12 10:34:39 | 000,013,280 | ---- | C] () -- C:\Windows\System32\EPPICPattern2.dat
[2009-09-12 10:34:39 | 000,010,673 | ---- | C] () -- C:\Windows\System32\EPPICPattern4.dat
[2009-09-12 10:34:39 | 000,004,943 | ---- | C] () -- C:\Windows\System32\EPPICPattern6.dat
[2009-09-12 10:34:39 | 000,001,140 | ---- | C] () -- C:\Windows\System32\EPPICPresetData_PT.dat
[2009-09-12 10:34:39 | 000,001,140 | ---- | C] () -- C:\Windows\System32\EPPICPresetData_BP.dat
[2009-09-12 10:34:39 | 000,001,137 | ---- | C] () -- C:\Windows\System32\EPPICPresetData_ES.dat
[2009-09-12 10:34:39 | 000,001,130 | ---- | C] () -- C:\Windows\System32\EPPICPresetData_FR.dat
[2009-09-12 10:34:39 | 000,001,130 | ---- | C] () -- C:\Windows\System32\EPPICPresetData_CF.dat
[2009-09-12 10:34:39 | 000,001,104 | ---- | C] () -- C:\Windows\System32\EPPICPresetData_EN.dat
[2009-09-12 10:34:39 | 000,000,097 | ---- | C] () -- C:\Windows\System32\PICSDK.ini
[2009-09-12 10:32:34 | 000,000,044 | ---- | C] () -- C:\Windows\EPSNX400.ini
[2009-09-01 17:26:55 | 000,000,121 | ---- | C] () -- C:\Windows\bdagent.INI
[2009-08-29 02:05:53 | 000,081,984 | ---- | C] () -- C:\Windows\System32\bdod.bin
[2009-08-18 13:09:39 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
[2009-08-18 13:09:38 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2009-08-03 14:07:42 | 000,403,816 | ---- | C] () -- C:\Windows\System32\OGACheckControl.dll
[2009-08-03 14:07:42 | 000,230,768 | ---- | C] () -- C:\Windows\System32\OGAEXEC.exe
[2009-07-22 17:25:20 | 000,000,056 | -H-- | C] () -- C:\Windows\System32\ezsidmv.dat
[2009-06-13 21:43:20 | 000,000,168 | ---- | C] () -- C:\Windows\wininit.ini
[2009-05-21 16:42:02 | 000,000,069 | ---- | C] () -- C:\Windows\NeroDigital.ini
[2009-05-19 08:35:39 | 000,000,210 | ---- | C] () -- C:\Windows\CWPlayerCfg.Ini
[2009-02-09 21:23:14 | 000,000,335 | ---- | C] () -- C:\Windows\nsreg.dat
[2009-02-09 21:22:17 | 000,000,029 | ---- | C] () -- C:\Windows\atid.ini
[2009-01-05 01:52:20 | 000,100,864 | ---- | C] () -- C:\Users\Linda\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2008-12-28 11:52:24 | 000,000,708 | ---- | C] () -- C:\Users\Linda\AppData\Roaming\wklnhst.dat
[2008-12-27 03:10:19 | 000,018,904 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchemaTrivial.bin
[2008-12-26 14:30:55 | 000,000,044 | ---- | C] () -- C:\Windows\Acer(Normal).ini
[2008-12-26 14:30:55 | 000,000,042 | ---- | C] () -- C:\Windows\Acer(Wide).ini
[2008-12-26 14:27:12 | 000,077,824 | ---- | C] () -- C:\Windows\System32\drivers\INT15_DETECT.EXE
[2008-12-26 14:26:11 | 000,016,384 | ---- | C] () -- C:\Windows\System32\LauncheRyAgentUser.exe
[2008-12-26 14:07:29 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin
[2008-12-26 14:05:21 | 003,107,788 | ---- | C] () -- C:\Windows\System32\atiumdva.dat
[2008-03-16 15:42:41 | 000,001,024 | RH-- | C] () -- C:\Windows\System32\NTIBUN4.dll
[2008-03-16 15:10:10 | 000,015,656 | ---- | C] () -- C:\Windows\System32\drivers\int15_64.sys
[2008-03-16 14:16:12 | 000,001,732 | ---- | C] () -- C:\Windows\System32\drivers\nvphy.bin
[2008-03-16 14:03:42 | 000,001,108 | ---- | C] () -- C:\Windows\generic.ini
[2008-03-16 14:03:42 | 000,000,132 | ---- | C] () -- C:\Windows\Alaunch.ini
[2006-11-02 07:57:28 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2006-11-02 07:47:37 | 000,299,904 | ---- | C] () -- C:\Windows\System32\FNTCACHE.DAT
[2006-11-02 07:35:32 | 000,005,632 | ---- | C] () -- C:\Windows\System32\sysprepMCE.dll
[2006-11-02 05:33:01 | 000,605,940 | ---- | C] () -- C:\Windows\System32\perfh009.dat
[2006-11-02 05:33:01 | 000,287,440 | ---- | C] () -- C:\Windows\System32\perfi009.dat
[2006-11-02 05:33:01 | 000,104,680 | ---- | C] () -- C:\Windows\System32\perfc009.dat
[2006-11-02 05:33:01 | 000,030,674 | ---- | C] () -- C:\Windows\System32\perfd009.dat
[2006-11-02 05:23:21 | 000,215,943 | ---- | C] () -- C:\Windows\System32\dssec.dat
[2006-11-02 03:58:30 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2006-11-02 03:19:00 | 000,000,741 | ---- | C] () -- C:\Windows\System32\NOISE.DAT
[2006-11-02 02:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini
[2006-11-02 02:25:31 | 000,673,088 | ---- | C] () -- C:\Windows\System32\mlang.dat
[2001-12-26 17:12:30 | 000,065,536 | ---- | C] () -- C:\Windows\System32\multiplex_vcd.dll
[2001-09-06 17:42:54 | 000,000,036 | ---- | C] () -- C:\Windows\A3W.ini
[2001-09-04 00:46:38 | 000,110,592 | ---- | C] () -- C:\Windows\System32\Hmpg12.dll
[2001-07-30 17:33:56 | 000,118,784 | ---- | C] () -- C:\Windows\System32\HMPV2_ENC.dll
[2001-07-23 23:04:36 | 000,118,784 | ---- | C] () -- C:\Windows\System32\HMPV2_ENC_MMX.dll

========== LOP Check ==========

[2008-03-16 14:49:03 | 000,000,000 | ---D | M] -- C:\Users\Default\AppData\Roaming\Acer GameZone Console
[2008-03-16 14:49:03 | 000,000,000 | ---D | M] -- C:\Users\Default User\AppData\Roaming\Acer GameZone Console
[2011-08-13 11:03:53 | 000,000,000 | -HSD | M] -- C:\Users\Linda\AppData\Roaming\.#
[2008-12-26 14:34:20 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\Acer
[2008-03-16 14:49:03 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\Acer GameZone Console
[2011-05-23 09:44:07 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\Atari
[2011-05-22 11:54:59 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\Audacity
[2009-09-28 22:47:49 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\Blitware
[2011-12-26 13:24:23 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\Broad Intelligence
[2009-03-19 18:17:21 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\com.doubleperfect.ggpo.0753AD3679DBFCA1E7F470171B7D0DB8B404A7EA.1
[2009-09-28 23:07:59 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\DAEMON Tools Lite
[2009-09-28 22:27:03 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\DAEMON Tools Pro
[2009-11-04 00:12:58 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\Damdai
[2009-12-15 11:57:47 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\El Conjugador
[2010-04-14 19:15:22 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\EPSON
[2009-05-29 07:08:06 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\eSobi
[2011-12-30 11:55:10 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\foobar2000
[2011-05-22 11:54:01 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\Free Audio Editor
[2009-01-17 07:36:09 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\Goodsol
[2011-05-17 06:54:20 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\gtk-2.0
[2008-12-26 14:34:19 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\Leadertech
[2011-12-28 16:08:39 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\Leawo
[2011-05-22 10:20:23 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\Logia
[2011-01-08 21:00:50 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\Moyea
[2010-09-11 11:48:26 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\NCH Swift Sound
[2010-09-15 06:10:30 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\Recordpad
[2009-01-03 00:32:47 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\SpinTop
[2009-06-18 18:48:25 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\SystemRequirementsLab
[2010-08-27 07:10:46 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\Template
[2011-12-28 16:09:29 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\tiger-k
[2011-08-29 07:15:43 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\TP
[2012-01-16 06:55:46 | 000,000,000 | ---D | M] -- C:\Users\Linda\AppData\Roaming\uTorrent
[2012-01-16 18:20:52 | 000,032,562 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 157 bytes -> C:\ProgramData\TEMP:DFC5A2B2

< End of report >

[Advertisements]

Computer seems to be running fine. I do think, however, that I have some hardware issues. It sometimes crashes on rebooting... :-(

How frequently do you have the crashes?

Is there an error code on the crash?

What makes you think it is hardware vs. software?

What is the make and model number of your computer?

Step 1.

Who Crashed BSOD analysis

• Please download WhoCrashed 3.02 from here to your Desktop.
• Install it and run it.
• Click on Analyze button.
• Select all (CTRL+A) and then copy (CTRL+C).
• Paste (CTRL+V) contents of clipboard in your next reply.

Step 2.

Please download VEW and save it to your Desktop:

Setting up the program
Right-click VEW.exe and select Run as Administrator then under Select log to query, select:

• Application
• System

Under Select type to list, select:

• Critical (Vista only)
• Error
• Click the radio button for Number of events
• Type 20 in the 1 to 20 box
• Then click the Run button.
• Notepad will open with the output log.

Load the log

• Save the log to your desktop
• On your reply click Choose File
• Click the upload button

Step 3.

Post both logs

[CompCav]

Computer seems to be running fine. I do think, however, that I have some hardware issues. It sometimes crashes on rebooting... :-(

How frequently do you have the crashes?

Is there an error code on the crash?

What makes you think it is hardware vs. software?

What is the make and model number of your computer?

Step 1.

Who Crashed BSOD analysis

• Please download WhoCrashed 3.02 from here to your Desktop.
• Install it and run it.
• Click on Analyze button.
• Select all (CTRL+A) and then copy (CTRL+C).
• Paste (CTRL+V) contents of clipboard in your next reply.

Step 2.

Please download VEW and save it to your Desktop:

Setting up the program
Right-click VEW.exe and select Run as Administrator then under Select log to query, select:

• Application
• System

Under Select type to list, select:

• Critical (Vista only)
• Error
• Click the radio button for Number of events
• Type 20 in the 1 to 20 box
• Then click the Run button.
• Notepad will open with the output log.

Load the log

• Save the log to your desktop
• On your reply click Choose File
• Click the upload button

Step 3.

Post both logs

[Dark_Star_Qc]

The computer does not reboot by itself. However, I've had some episodes where I could not turn it on. When I tried, one of the fans (do not know which) started running very loudly and the computer would just not boot. We opened it, got rid of all the dust, my son tried interchanging the memory cards and it seemed to fix the problem for a while. However, with all the rebooting I've been doing following these instructions, on one occasion, I just got the "acer" screen at the very beginning of reboot and it froze there. So I turned it off and when I tried turning it back on, I encountered the same problem with the fan and the computer not booting. I turned it off and when I turned it back on, it was OK.

That's why I believe it's hardware rather than software.

Here's the WhoCrashed analysis.

I'll download and run VEW now.



--------------------------------------------------------------------------------
Welcome to WhoCrashed (HOME EDITION) v 3.03
--------------------------------------------------------------------------------

This program checks for drivers which have been crashing your computer. If your computer has displayed a blue screen of death, suddenly rebooted or shut down then this program will help you find the root cause and possibly a solution.

Whenever a computer suddenly reboots without displaying any notice or blue screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows most crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue screen unless they are configured for this. Instead these systems suddenly reboot without any notice.

This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. If will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.


To obtain technical support visit www.resplendence.com/support

Click here to check if you have the latest version or if an update is available.

Just click the Analyze button for a comprehensible report ...



--------------------------------------------------------------------------------
Home Edition Notice
--------------------------------------------------------------------------------

This version of WhoCrashed is free for use at home only. If you would like to use this software at work or in a commercial environment you should get the professional edition of WhoCrashed which also allows analysis of crashdumps on remote drives and computers on the network and offers a range of additional features.

Click here for more information on the professional edition.
Click here to buy the the professional edition of WhoCrashed.



--------------------------------------------------------------------------------
System Information (local)
--------------------------------------------------------------------------------

computer name: LINDA-PC
windows version: Windows Vista Service Pack 2, 6.0, build: 6002
windows dir: C:\Windows
CPU: GenuineIntel Intel® Core™2 Duo CPU E7200 @ 2.53GHz Intel586, level: 6
2 logical processors, active mask: 3
RAM: 3219664896 total
VM: 2147352576, free: 1970176000



--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


No valid crash dumps have been found on your computer


--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

Crash dumps are enabled but no valid crash dumps have been found. It may be that there are problems which prevent crash dumps from being written out. Check out the following article for possible causes: If crash dumps are not written out.

In case your computer does experience sudden reboots it is likely these are caused by malfunctioning hardware, power failure or a thermal issue. To troubleshoot a thermal issue, check the temperature using your BIOS setup program, check for dust in CPU and motherboard fans and if your computer is portable make sure it's located on a hard surface. Otherwise it's suggested you contact the support department of the manufacturer of your system or test your system with a memory test utility for further investigation.

Check out the following articles for more information: Troubleshooting sudden resets and shut downs.

Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is actually responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

[Dark_Star_Qc]

Installed and tried to run VEW, but it's not doing anything.

[Dark_Star_Qc]

Guess I was too impatient and it was running in the background.

Here's the VEW log:

Vino's Event Viewer v01c run on Windows Vista in English
Report run at 16/01/2012 22:15:57

Note: All dates below are in the format dd/mm/yyyy

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'Application' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'Application' Date/Time: 17/01/2012 00:38:13
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\CONFIG.MSI\44C985.RBF> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 16/01/2012 23:25:18
Type: Error Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Log: 'Application' Date/Time: 16/01/2012 23:16:50
Type: Error Category: 3
Event: 3007 Source: Microsoft-Windows-Search
Performance monitoring cannot be initialized for the gatherer object, because the counters are not loaded or the shared memory object cannot be opened. This only affects availability of the perfmon counters. Restart the computer.

Context: Application, SystemIndex Catalog


Log: 'Application' Date/Time: 16/01/2012 23:16:49
Type: Error Category: 3
Event: 3006 Source: Microsoft-Windows-Search
Performance monitoring cannot be initialized for the gatherer service, because the counters are not loaded or the shared memory object cannot be opened. This only affects availability of the perfmon counters. Restart the computer.


Log: 'Application' Date/Time: 16/01/2012 22:48:06
Type: Error Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Log: 'Application' Date/Time: 16/01/2012 11:51:05
Type: Error Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Log: 'Application' Date/Time: 15/01/2012 22:45:47
Type: Error Category: 0
Event: 10 Source: Microsoft-Windows-WMI
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Log: 'Application' Date/Time: 15/01/2012 05:53:22
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\LINDA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\4JT4NLRF.DEFAULT\CACHE\5\9C> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 15/01/2012 05:53:22
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\LINDA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\4JT4NLRF.DEFAULT\CACHE\5\9C> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 15/01/2012 05:53:22
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\LINDA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\4JT4NLRF.DEFAULT\CACHE\F\6B> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 15/01/2012 05:53:22
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\LINDA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\4JT4NLRF.DEFAULT\CACHE\F\6B> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 15/01/2012 05:53:22
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\LINDA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\4JT4NLRF.DEFAULT\CACHE\1\69> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 15/01/2012 05:53:22
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\LINDA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\4JT4NLRF.DEFAULT\CACHE\1\69> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 15/01/2012 05:53:22
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\LINDA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\4JT4NLRF.DEFAULT\CACHE\3\9E> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 15/01/2012 05:53:22
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\LINDA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\4JT4NLRF.DEFAULT\CACHE\3\9E> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 15/01/2012 05:53:22
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\LINDA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\4JT4NLRF.DEFAULT\CACHE\1\72> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 15/01/2012 05:53:22
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\LINDA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\4JT4NLRF.DEFAULT\CACHE\1\72> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 15/01/2012 05:53:22
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\LINDA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\4JT4NLRF.DEFAULT\CACHE\6\EE> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 15/01/2012 05:53:22
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\LINDA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\4JT4NLRF.DEFAULT\CACHE\6\EE> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


Log: 'Application' Date/Time: 15/01/2012 05:53:22
Type: Error Category: 3
Event: 3013 Source: Microsoft-Windows-Search
The entry <C:\USERS\LINDA\APPDATA\LOCAL\MOZILLA\FIREFOX\PROFILES\4JT4NLRF.DEFAULT\CACHE\6\C9> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog

Details:
A device attached to the system is not functioning. (0x8007001f)


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Critical Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 05/12/2011 16:07:41
Type: Critical Category: 0
Event: 41 Source: Microsoft-Windows-Kernel-Power
The last sleep transition was unsuccessful. This error could be caused if the system stopped responding, failed, or lost power during the sleep transition.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
'System' Log - Error Type
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Log: 'System' Date/Time: 16/01/2012 23:25:18
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: pctDS pctEFA

Log: 'System' Date/Time: 16/01/2012 23:21:50
Type: Error Category: 0
Event: 4 Source: ACPI
AMLI: ACPI BIOS is attempting to read from an illegal IO port address (0x71), which lies in the 0x70 - 0x71 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.

Log: 'System' Date/Time: 16/01/2012 23:21:50
Type: Error Category: 0
Event: 5 Source: ACPI
AMLI: ACPI BIOS is attempting to write to an illegal IO port address (0x70), which lies in the 0x70 - 0x71 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.

Log: 'System' Date/Time: 16/01/2012 23:20:24
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x800706ba: nVidia - Network - NVIDIA nForce Networking Controller.

Log: 'System' Date/Time: 16/01/2012 23:20:24
Type: Error Category: 1
Event: 20 Source: Microsoft-Windows-WindowsUpdateClient
Installation Failure: Windows failed to install the following update with error 0x800706be: ATI Technologies Inc. - Display - ATI Radeon HD 3400 Series.

Log: 'System' Date/Time: 16/01/2012 23:20:12
Type: Error Category: 0
Event: 10010 Source: Microsoft-Windows-DistributedCOM
The server {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E} did not register with DCOM within the required timeout.

Log: 'System' Date/Time: 16/01/2012 23:19:53
Type: Error Category: 0
Event: 10010 Source: Microsoft-Windows-DistributedCOM
The server {6295DF2D-35EE-11D1-8707-00C04FD93327} did not register with DCOM within the required timeout.

Log: 'System' Date/Time: 16/01/2012 23:16:49
Type: Error Category: 0
Event: 7000 Source: Service Control Manager
The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

Log: 'System' Date/Time: 16/01/2012 23:16:49
Type: Error Category: 0
Event: 7009 Source: Service Control Manager
A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

Log: 'System' Date/Time: 16/01/2012 23:16:49
Type: Error Category: 0
Event: 10005 Source: Microsoft-Windows-DistributedCOM
DCOM got error "1053" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Log: 'System' Date/Time: 16/01/2012 22:48:06
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: pctDS pctEFA

Log: 'System' Date/Time: 16/01/2012 22:46:08
Type: Error Category: 0
Event: 4 Source: ACPI
AMLI: ACPI BIOS is attempting to read from an illegal IO port address (0x71), which lies in the 0x70 - 0x71 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.

Log: 'System' Date/Time: 16/01/2012 22:46:08
Type: Error Category: 0
Event: 5 Source: ACPI
AMLI: ACPI BIOS is attempting to write to an illegal IO port address (0x70), which lies in the 0x70 - 0x71 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.

Log: 'System' Date/Time: 16/01/2012 22:44:49
Type: Error Category: 0
Event: 7034 Source: Service Control Manager
The Ati External Event Utility service terminated unexpectedly. It has done this 1 time(s).

Log: 'System' Date/Time: 16/01/2012 11:51:13
Type: Error Category: 0
Event: 5 Source: nvstor32
A parity error was detected on \Device\RaidPort0.

Log: 'System' Date/Time: 16/01/2012 11:51:06
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: pctDS pctEFA

Log: 'System' Date/Time: 16/01/2012 11:49:26
Type: Error Category: 0
Event: 4 Source: ACPI
AMLI: ACPI BIOS is attempting to read from an illegal IO port address (0x71), which lies in the 0x70 - 0x71 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.

Log: 'System' Date/Time: 16/01/2012 11:49:26
Type: Error Category: 0
Event: 5 Source: ACPI
AMLI: ACPI BIOS is attempting to write to an illegal IO port address (0x70), which lies in the 0x70 - 0x71 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.

Log: 'System' Date/Time: 15/01/2012 22:45:47
Type: Error Category: 0
Event: 7026 Source: Service Control Manager
The following boot-start or system-start driver(s) failed to load: pctDS pctEFA

Log: 'System' Date/Time: 15/01/2012 22:45:47
Type: Error Category: 0
Event: 7000 Source: Service Control Manager
The aswFsBlk service failed to start due to the following error: The parameter is incorrect.

[Dark_Star_Qc]

Make: Acer

Model: Aspire M5640

[Dark_Star_Qc]

Processor: Intel® Core™2 Duo CPU E7200 @ 2.53 GHz 2.53 GHz

RAM: 3,00 GB

[CompCav]

Potential hardware issues and Operating system issues are in the list.

Have you accepted and installed all Microsoft critical and important updates?

CompCav

[Dark_Star_Qc]

There were none in the list because the automatic update function was already enabled. There were optional updates which I installed, including IE 9. Two of the optional updates failed to install (nvidia nforce networking controller and ATI Radeon HD 3400 Series).

[CompCav]

The next steps will require approval of my instructor and may involve you opening a new topic in the Windows Vista topic after we declare you clean here. I will update you tomorrow.

CompCav

[Dark_Star_Qc]

Perfect. Thank you again and good night!!

[CompCav]

Subject to no further problems

I will remove my tools now and give some recommendations, but, I would like you to start a topic here concerning your boot issues. Our colleagues are experts in this area and will take excellent care of you!

Now the best part of the day ----- Your log now appears clean

The following steps will implement some cleanup procedures as well as reset System Restore points:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following
  

  :Commands
  [resethosts]
  [emptytemp]
  [Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button. It will remove all the programs we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View Tab.
• Under the Hidden files and folders heading select Do not show hidden files and folders.
• Click Yes to confirm.
• Click OK.

SPRING CLEAN

To manually create a new Restore Point

• Go to Control Panel and select System
• Select System
• On the left select System Protection and accept the warning if you get one
• Select System Protection Tab
• Select Create at the bottom
• Type in a name i.e. Clean
• Select Create

Now we can purge the infected ones

• GoStart > All programs > Accessories > system tools
• Right click Disc cleanup and select run as administrator
• Select Your main drive and accept the warning if you get one
• For a few moments the system will make some calculations
• Select the More Options tab
• In the System Restore and Shadow Backups select Clean up
• Select Delete on the pop up
• Select OK
• Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:

Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programs on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

• Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

Keep safe

[Dark_Star_Qc]

Creating restore point

Edited by Dark_Star_Qc, 17 January 2012 - 09:34 PM.

[Dark_Star_Qc]

OK, I think I'm all done! Thank you so much for all your help and your patience!!

[CompCav]

I emailed my colleagues in the Vista OS forum so they are waiting to help you!

CompCav