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Computer crash at start up

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Herby Flo

Herby Flo

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Hello, my computer is crashing at start up (blue screen of death).

Last time I used it early on today it was fine, but when I used it, after a few hours, it was doing this: everytime i would start up it says windows explorer wasn't working. So I tried on another account and it was working, but on my main account it wasn't. I tried putting windows at one of the previous recovery point, but nothing change. So then, I went into the safe mode and scan the computer. After the scan I reboot the computer and it will crash on any session, not just mine. It will even crash if I live it open on the menu where you see the session name. only way for it to work is on safe mode.
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Hi Herby Flo ... :wave: ..:welcome:

did you install anything prior to having the problem...any windows updates
what kind of scan did you run...what tool did you use...what if anything did it find...
what is the make and model of your system
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