Posted 14 January 2012 - 11:40 AM
So the system is in windows now?
Since yesterday no icons no bootn nothing. Just now my pc has icons. But its like its struggling to open the icons
Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".
For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Flyupload, and post download link.
If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.
Go Start and then Run
type in regedit and click OK
Navigate to the following key:
You will see various entries Values on the right hand side.
The one we want is called: SourcePath
It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.
Now restart your computer and try sfc /scannow again!
Thanks to Broni for the instructions
Posted 14 January 2012 - 12:13 PM
Posted 14 January 2012 - 12:32 PM
Posted 14 January 2012 - 01:12 PM
If it doesn't need the disk it will continue on.
Posted 14 January 2012 - 01:29 PM
Posted 14 January 2012 - 01:41 PM
I can have you run a few things to see if we can speed it up but I think in the end you will need to have the Malware Techs go through your system to make sure it is completely clean.
Knowing that lets start with the system itself.
Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.
To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop
Attach it to your next reply
Download Autoruns from the link in my signature below:
1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.
Posted 14 January 2012 - 02:09 PM
Lets see what you have in your startup
Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything and restart.
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results
Posted 14 January 2012 - 02:56 PM
How To Restore back to a earlier date.
To do a System Restore follow these steps:
Click Start and then to All Programs
Scroll to Accessories and then System Tools
Click on System Restore
A Welcome screen will come up and you need to click on Restore My Computer To A Earlier Date
Then click on Next
Now you will see in the window Select A Restore Point. From here select a date a couple of days before the problem started.
Then click Next
On the Confirm Restore Point Selection window verify the Restore Point you chose is correct.
Close all open programs and click Next
The computer will now automatically shut down and reboot. When it restarts you will see ”Restoration Complete” page and then click OK
Once you have made sure that everything is now running correctly then please reply back with the results.
If this does not work then follow the next steps to do a Repair Installation
Posted 14 January 2012 - 04:15 PM
Posted 15 January 2012 - 07:19 AM
Posted 15 January 2012 - 09:11 AM
If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).
Add a link to this topic so that malware tech can see what steps have been taken here
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