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Avast Antivirus doesn't want to scan


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#1
mrsnhsa

mrsnhsa

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Hi, :wave:

I am having a problem with my Avast antivirus stopping at the 3% mark and not scanning anything after that. It will stay there the whole day if I let it so my computer hasn't been scanned for a few weeks now.

I also had something strange come up after I was requested by Mozilla Firefox to do a reboot scan (which also wouldn't go past the 3% mark) and had to abort the scan. At the bottom right corner of my screen it said

Windows Vista ™
Build 6002
This copy of Windows is not genuine

I called Dell.com which is where I purchased my computer and they said sometimes a virus will make the computer write that and they said since my warranty is up I have to pay for help. I asked someone who knows quite a lot about computers and they said a virus shouldn't do that it must not be a genuine copy. Shortly after that came up I restarted my computer a few times within a few days and that notice dissappeared.

My computer has Windows Vista on it and Internet Explorer sometimes runs slow. I have also downloaded Mozilla Firefox and Google Chrome and they seem to run faster on it.

I have had all 3 - IE, Firefox and Chrome open at the same time and have no problems sometimes but other times IE is the slow one. It also has (Not Responding) come up many times when I try to go to other tabs that are opened in the same window.

I ran OTL and listed below is what it found.

I would really appreciate if anyone can help me. I purchased my computer in October of 2009 so I would hate to have to buy another one so soon if this starts to really give me problems.

Thank you in advance to anyone who reads and responds to my topic.

Nancy

P.S. Also, if something is on my computer that I really don't need or if you notice anything that I don't have on my computer which might be something that will help it to run better please let me know. Thanks.


OTL logfile created on: 1/14/2012 7:41:00 PM - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\Nancy\Desktop
64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6002.18005)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.97 Gb Total Physical Memory | 0.92 Gb Available Physical Memory | 31.17% Memory free
6.14 Gb Paging File | 3.26 Gb Available in Paging File | 53.09% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 451.07 Gb Total Space | 287.36 Gb Free Space | 63.71% Space Free | Partition Type: NTFS
Drive D: | 14.65 Gb Total Space | 6.02 Gb Free Space | 41.09% Space Free | Partition Type: NTFS

Computer Name: NANCY-PC | User Name: Nancy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/01/14 16:58:49 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Nancy\Desktop\OTL.scr
PRC - [2012/01/12 05:46:35 | 000,924,632 | ---- | M] (Mozilla Corporation) -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe
PRC - [2011/12/18 12:44:51 | 000,247,968 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe
PRC - [2011/11/28 12:01:24 | 003,744,552 | ---- | M] (AVAST Software) -- C:\Program Files\Alwil Software\Avast5\AvastUI.exe
PRC - [2011/11/28 12:01:23 | 000,127,192 | ---- | M] (AVAST Software) -- C:\Program Files\Alwil Software\Avast5\afwServ.exe
PRC - [2011/11/28 12:01:23 | 000,044,768 | ---- | M] (AVAST Software) -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
PRC - [2011/11/07 21:28:26 | 000,931,640 | ---- | M] (Trusteer Ltd.) -- C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe
PRC - [2011/10/23 04:44:46 | 000,140,952 | ---- | M] (Google Inc.) -- C:\Users\Nancy\AppData\Local\Google\Update\1.3.21.79\GoogleCrashHandler.exe
PRC - [2010/05/25 19:20:15 | 000,266,240 | ---- | M] () -- C:\Windows\SysWOW64\CSHelper.exe
PRC - [2010/01/15 06:49:20 | 000,255,536 | ---- | M] (McAfee, Inc.) -- C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
PRC - [2009/12/30 10:03:52 | 000,031,232 | ---- | M] () -- C:\Users\Nancy\AppData\Local\YouGov\PanelApp\PanelApp.exe
PRC - [2009/07/21 15:06:26 | 000,554,224 | ---- | M] (Dell Inc.) -- c:\Program Files (x86)\Common Files\Dell\Advanced Networking Service\hnm_svc.exe
PRC - [2009/07/21 15:06:26 | 000,189,680 | ---- | M] (SingleClick Systems) -- C:\Program Files (x86)\Common Files\Dell\Remote Access File Sync Service\dsl_fs_sync.exe
PRC - [2009/07/16 10:00:00 | 000,410,864 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
PRC - [2009/07/16 09:59:00 | 000,648,432 | ---- | M] (SoftThinks) -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
PRC - [2009/07/07 09:23:00 | 001,779,952 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
PRC - [2009/06/10 22:23:46 | 005,730,304 | ---- | M] () -- C:\Program Files (x86)\Common Files\Dell\MySQL\bin\mysqld.exe
PRC - [2009/02/04 20:26:38 | 000,128,232 | ---- | M] (CyberLink Corp.) -- C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
PRC - [2008/12/18 13:05:28 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
PRC - [2008/12/09 23:10:14 | 000,024,636 | ---- | M] (Apache Software Foundation) -- C:\Program Files (x86)\Common Files\Dell\apache\bin\httpd.exe
PRC - [2008/11/09 14:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
PRC - [2008/08/31 11:02:04 | 001,519,168 | ---- | M] (UltraVNC) -- C:\ProgramData\UltraVNC\winvnc.exe


========== Modules (No Company Name) ==========

MOD - [2012/01/12 05:46:34 | 002,124,760 | ---- | M] () -- C:\Program Files (x86)\Mozilla Firefox\mozjs.dll
MOD - [2012/01/11 03:26:03 | 001,840,640 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web.Services\2cf510e07b605923c496b1ae3c31335f\System.Web.Services.ni.dll
MOD - [2012/01/06 11:25:56 | 008,527,008 | ---- | M] () -- C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
MOD - [2011/10/13 02:59:48 | 000,998,400 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\6bc98e9b5eedaa8f71c5454d36a4b772\System.Management.ni.dll
MOD - [2011/10/13 02:58:00 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\40da9084d0863e07d7ce55953833b8b0\System.Configuration.ni.dll
MOD - [2011/10/13 02:49:55 | 005,450,752 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\c1c06a392871267db27f7cbc40e1c4fb\System.Xml.ni.dll
MOD - [2011/10/13 02:49:40 | 012,430,848 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\1363115565fff5a641243a48f396f107\System.Windows.Forms.ni.dll
MOD - [2011/10/13 02:49:31 | 001,587,200 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\367c4043efc2f32d843cb588b0dc97fc\System.Drawing.ni.dll
MOD - [2011/10/13 02:48:31 | 007,950,848 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\f9c36ea806e77872dce891c77b68fac3\System.ni.dll
MOD - [2011/10/13 02:48:19 | 011,490,816 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\b6632a8b2f276a8e31f5b0f6b2006cd1\mscorlib.ni.dll
MOD - [2011/10/01 06:39:56 | 001,379,328 | ---- | M] () -- C:\Users\Nancy\AppData\Local\YouGov\PanelApp\PanelApp_1505.2011.0817.1216.dll
MOD - [2011/10/01 06:39:56 | 000,072,704 | ---- | M] () -- C:\Users\Nancy\AppData\Local\YouGov\PanelApp\pahelper_1505.2011.0817.1216.dll
MOD - [2011/10/01 06:38:53 | 004,188,672 | ---- | M] () -- C:\Users\Nancy\AppData\Local\YouGov\PanelApp\PAMain.dll
MOD - [2010/06/19 11:42:31 | 001,547,776 | ---- | M] () -- C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\Toolbar.dll
MOD - [2010/06/19 11:42:31 | 001,547,776 | ---- | M] () -- C:\Program Files (x86)\AAdvantage eShoppingSM Toolbar\Toolbar.dll
MOD - [2010/06/19 11:42:31 | 000,243,200 | ---- | M] () -- C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\Helper.dll
MOD - [2010/06/19 11:42:31 | 000,243,200 | ---- | M] () -- C:\Program Files (x86)\AAdvantage eShoppingSM Toolbar\Helper.dll
MOD - [2010/05/26 21:34:28 | 000,209,920 | ---- | M] () -- C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\SearchComponent.dll
MOD - [2010/05/07 21:32:12 | 000,371,200 | ---- | M] () -- C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\RSSReader_plugin.dll
MOD - [2010/05/07 11:09:56 | 000,395,776 | ---- | M] () -- C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\emailchecker_plugin.dll
MOD - [2010/04/29 21:44:12 | 000,274,432 | ---- | M] () -- C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\bookmarksplugin.dll
MOD - [2010/04/06 17:51:36 | 000,264,704 | ---- | M] () -- C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\statplugin.dll
MOD - [2010/04/06 17:51:12 | 000,276,992 | ---- | M] () -- C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\weatherplugin.dll
MOD - [2010/04/06 17:51:06 | 000,399,360 | ---- | M] () -- C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\RadioPlugin.dll
MOD - [2010/04/06 17:51:00 | 000,290,304 | ---- | M] () -- C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\msgboxplugin.dll
MOD - [2009/12/30 10:03:52 | 000,031,232 | ---- | M] () -- C:\Users\Nancy\AppData\Local\YouGov\PanelApp\PanelApp.exe
MOD - [2009/11/20 14:05:30 | 000,071,072 | ---- | M] () -- C:\Windows\CouponPrinter.ocx
MOD - [2009/07/16 10:00:00 | 000,410,864 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe
MOD - [2009/07/16 09:59:00 | 000,234,736 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STFiles.dll
MOD - [2009/07/16 09:59:00 | 000,128,240 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STLog.dll
MOD - [2009/07/16 09:59:00 | 000,121,072 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STNLS.dll
MOD - [2009/07/16 09:59:00 | 000,111,856 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STPE.dll
MOD - [2009/07/16 09:59:00 | 000,079,088 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\zlib1.dll
MOD - [2009/07/16 09:59:00 | 000,074,992 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STRegistry.dll
MOD - [2009/07/16 09:58:00 | 001,123,568 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\libxml2.dll
MOD - [2009/07/16 09:58:00 | 000,115,952 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\PSTVdsDisk.dll
MOD - [2009/07/07 09:24:00 | 000,268,528 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbShared.dll
MOD - [2009/07/07 09:24:00 | 000,140,528 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbShared.XmlSerializers.dll
MOD - [2009/07/07 09:24:00 | 000,095,472 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\SdbUI.dll
MOD - [2009/07/07 09:23:00 | 001,779,952 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
MOD - [2009/07/07 09:23:00 | 000,058,608 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\BalloonWindow.dll
MOD - [2009/07/07 09:23:00 | 000,017,648 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Online\CppUtils.dll
MOD - [2009/06/06 08:24:20 | 000,450,560 | ---- | M] () -- C:\Program Files (x86)\Common Files\Dell\apache\ioncube_loader_win_5.2.dll
MOD - [2009/06/01 10:37:50 | 002,076,672 | ---- | M] () -- C:\Program Files (x86)\Common Files\Dell\apache\libmysql.dll
MOD - [2009/02/23 23:49:04 | 000,200,704 | ---- | M] () -- C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\ImageConversion.dll
MOD - [2008/01/17 23:17:16 | 000,073,782 | ---- | M] () -- C:\Program Files (x86)\Common Files\Dell\apache\bin\zlib1.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2011/11/28 12:01:23 | 000,127,192 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\Alwil Software\Avast5\afwServ.exe -- (avast! Firewall)
SRV:64bit: - [2011/11/28 12:01:23 | 000,044,768 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2009/03/04 21:13:38 | 000,088,576 | ---- | M] (Andrea Electronics Corporation) [Auto | Running] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters)
SRV:64bit: - [2008/12/18 13:05:28 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV:64bit: - [2008/01/20 20:47:32 | 000,383,544 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2007/05/22 20:11:10 | 000,567,280 | ---- | M] ( ) [Auto | Running] -- C:\Windows\SysNative\dlbxcoms.exe -- (dlbx_device)
SRV - [2011/11/07 21:28:26 | 000,931,640 | ---- | M] (Trusteer Ltd.) [Auto | Running] -- C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe -- (RapportMgmtService)
SRV - [2010/05/25 19:20:15 | 000,266,240 | ---- | M] () [Auto | Running] -- C:\Windows\SysWOW64\CSHelper.exe -- (CSHelper)
SRV - [2010/03/18 12:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/01/15 06:49:20 | 000,227,232 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe -- (McComponentHostService)
SRV - [2009/12/30 10:20:16 | 000,091,136 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files (x86)\YouGov\PanelApp\PanelSvc.exe -- (PanelSvc)
SRV - [2009/11/18 13:16:30 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2009/07/21 15:06:26 | 000,554,224 | ---- | M] (Dell Inc.) [Auto | Running] -- c:\Program Files (x86)\Common Files\Dell\Advanced Networking Service\hnm_svc.exe -- (hnmsvc)
SRV - [2009/07/21 15:06:26 | 000,189,680 | ---- | M] (SingleClick Systems) [Auto | Running] -- C:\Program Files (x86)\Common Files\Dell\Remote Access File Sync Service\dsl_fs_sync.exe -- (dsl-fs-sync)
SRV - [2009/07/16 09:59:00 | 000,648,432 | ---- | M] (SoftThinks) [Auto | Running] -- C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE -- (SftService)
SRV - [2009/06/10 22:23:46 | 005,730,304 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\Common Files\Dell\MySQL\bin\mysqld.exe -- (dsl-db)
SRV - [2009/03/29 22:42:14 | 000,066,368 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2008/12/09 23:10:14 | 000,024,636 | ---- | M] (Apache Software Foundation) [Auto | Running] -- C:\Program Files (x86)\Common Files\Dell\apache\bin\httpd.exe -- (Apache2.2)
SRV - [2008/11/09 14:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)
SRV - [2008/08/31 11:02:04 | 001,519,168 | ---- | M] (UltraVNC) [Auto | Running] -- C:\ProgramData\UltraVNC\winvnc.exe -- (uvnc_service)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2011/11/28 11:54:44 | 000,140,120 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswFW.sys -- (aswFW)
DRV:64bit: - [2011/11/28 11:54:06 | 000,591,192 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswSnx.sys -- (aswSnx)
DRV:64bit: - [2011/11/28 11:53:58 | 000,304,472 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswSP.sys -- (aswSP)
DRV:64bit: - [2011/11/28 11:53:28 | 000,258,392 | ---- | M] (AVAST Software) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\aswNdis2.sys -- (aswNdis2)
DRV:64bit: - [2011/11/28 11:52:22 | 000,042,328 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswRdr.sys -- (aswRdr)
DRV:64bit: - [2011/11/28 11:52:20 | 000,058,712 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswTdi.sys -- (aswTdi)
DRV:64bit: - [2011/11/28 11:52:11 | 000,066,904 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV:64bit: - [2011/11/28 11:51:53 | 000,024,408 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswFsBlk.sys -- (aswFsBlk)
DRV:64bit: - [2011/11/07 21:28:40 | 000,063,760 | ---- | M] (Trusteer Ltd.) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\RapportKE64.sys -- (RapportKE64)
DRV:64bit: - [2010/09/07 08:24:46 | 000,012,368 | ---- | M] (ALWIL Software) [Kernel | Boot | Running] -- C:\Windows\SysNative\DRIVERS\aswNdis.sys -- (aswNdis)
DRV:64bit: - [2010/08/25 19:36:04 | 010,611,552 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\igdkmd64.sys -- (igfx)
DRV:64bit: - [2009/06/10 15:22:14 | 000,034,640 | ---- | M] (SingleClick Systems) [Kernel | Auto | Running] -- C:\Windows\SysNative\DRIVERS\packet.sys -- (Packet)
DRV:64bit: - [2009/03/04 21:03:34 | 000,188,416 | ---- | M] (Realtek Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\DRIVERS\Rtlh64.sys -- (RTL8169)
DRV:64bit: - [2008/01/20 20:46:55 | 000,317,952 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\e1e6032e.sys -- (e1express) Intel®
DRV:64bit: - [2007/11/14 02:00:00 | 000,053,488 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\Drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2006/11/02 01:48:50 | 002,488,320 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\DRIVERS\atikmdag.sys -- (R300)
DRV - [2011/12/15 10:43:55 | 000,397,520 | ---- | M] () [Kernel | System | Running] -- C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\34302\RapportCerberus64_34302.sys -- (RapportCerberus_34302)
DRV - [2011/11/07 21:28:40 | 000,061,712 | ---- | M] (Trusteer Ltd.) [Kernel | System | Running] -- C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys -- (RapportPG64)
DRV - [2011/11/07 21:28:40 | 000,055,056 | ---- | M] (Trusteer Ltd.) [Kernel | System | Running] -- C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys -- (RapportEI64)
DRV - [2009/06/10 15:21:26 | 000,027,472 | ---- | M] (SingleClick Systems) [Kernel | Auto | Running] -- C:\Windows\SysWOW64\drivers\packet.sys -- (Packet)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\..\URLSearchHook: - No CLSID value found
IE - HKCU\..\URLSearchHook: {da879c19-9088-418b-a63a-2e6fb294eaf0} - C:\Program Files (x86)\AAdvantage eShoppingSM Toolbar\Helper.dll ()
IE - HKCU\..\URLSearchHook: {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - No CLSID value found
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.ask.com/?...?l=dis&o=13150"
FF - prefs.js..extensions.enabledItems: [email protected]:7
FF - prefs.js..extensions.enabledItems: {53F9B74B-B22A-4EB0-9FEB-14F05390930C}:1505.2011.817.1216
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24
FF - prefs.js..extensions.enabledItems: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.9.7
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}:6.0.26
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}:6.0.29

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@nbc.com/DirectPlayer: C:\Program Files (x86)\NBC Direct\npDirectPlayerMozilla.dll File not found
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@movenetworks.com/Quantum Media Player: C:\Users\Nancy\AppData\Roaming\Move Networks\plugins\npqmp071505000011.dll (Move Networks)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Nancy\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Nancy\AppData\Local\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@unity3d.com/UnityPlayer,version=1.0: C:\Users\Nancy\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files\Alwil Software\Avast5\WebRep\FF [2011/12/04 23:55:39 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 9.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2012/01/12 05:46:37 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 9.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2011/12/06 19:02:13 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\[email protected]: C:\Users\Nancy\AppData\Roaming\Move Networks [2009/11/11 19:30:24 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\{53F9B74B-B22A-4EB0-9FEB-14F05390930C}: C:\Users\Nancy\AppData\Local\YouGov\PanelApp\ff [2011/10/01 06:40:01 | 000,000,000 | ---D | M]

[2010/06/08 15:44:43 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Extensions
[2011/12/25 12:37:56 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\la4dmgu5.default\extensions
[2010/11/25 12:36:47 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\la4dmgu5.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2011/12/25 12:37:56 | 000,000,000 | ---D | M] (DownloadHelper) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\la4dmgu5.default\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
[2012/01/10 23:52:00 | 000,001,672 | ---- | M] () -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\la4dmgu5.default\searchplugins\mypoints-search.xml
[2012/01/12 05:46:43 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2012/01/12 05:46:36 | 000,121,816 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll
[2009/11/20 14:05:31 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npCouponPrinter.dll
[2011/10/03 04:06:04 | 000,476,904 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npdeployJava1.dll
[2009/11/20 14:05:32 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npMozCouponPrinter.dll
[2012/01/12 05:46:29 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml
[2012/01/12 05:46:29 | 000,002,040 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml

========== Chrome ==========

CHR - default_search_provider: Bing (Enabled)
CHR - default_search_provider: search_url = http://www.bing.com/...q={searchTerms}
CHR - default_search_provider: suggest_url = http://api.bing.com/...uage={language}
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Nancy\AppData\Local\Google\Chrome\Application\16.0.912.75\gcswf32.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
CHR - plugin: Java Deployment Toolkit 6.0.260.3 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
CHR - plugin: Java™ Platform SE 6 U26 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll
CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrl.dll
CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Users\Nancy\AppData\Local\Google\Chrome\Application\16.0.912.75\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\Nancy\AppData\Local\Google\Chrome\Application\16.0.912.75\pdf.dll
CHR - plugin: Panelapp Extension Plugin (Enabled) = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\pafolkngimonmgndakfcnongbmodckjl\101.2011.817.1216_0\nppanelapp.dll
CHR - plugin: Coupons Inc., Coupon Printer Manager (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
CHR - plugin: Coupons Inc., Coupon Printer Manager (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: Unity Player (Enabled) = C:\Users\Nancy\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
CHR - plugin: Google Update (Enabled) = C:\Users\Nancy\AppData\Local\Google\Update\1.3.21.69\npGoogleUpdate3.dll
CHR - plugin: Move Streaming Media Player (Enabled) = C:\Users\Nancy\AppData\Roaming\Move Networks\plugins\npqmp071505000011.dll
CHR - plugin: Windows Presentation Foundation (Enabled) = c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
CHR - plugin: Default Plug-in (Enabled) = default_plugin
CHR - Extension: YouTube = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.3_0\
CHR - Extension: Google Search = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.16_0\
CHR - Extension: Panelapp = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\pafolkngimonmgndakfcnongbmodckjl\101.2011.817.1216_0\
CHR - Extension: Gmail = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2006/09/18 15:37:24 | 000,000,761 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2:64bit: - BHO: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE64.dll (AVAST Software)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (Freecause Toolbar BHO) - {5712A6BB-B6C8-4E52-A152-1BA741C9A6A2} - C:\Program Files (x86)\AAdvantage eShoppingSM Toolbar\Toolbar.dll ()
O2 - BHO: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll (AVAST Software)
O3:64bit: - HKLM\..\Toolbar: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE64.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (AAdvantage eShoppingSM Toolbar) - {85741F1D-ED47-4DCF-9109-07D10213C4D0} - C:\Program Files (x86)\AAdvantage eShoppingSM Toolbar\Toolbar.dll ()
O3 - HKLM\..\Toolbar: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll (AVAST Software)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (AAdvantage eShoppingSM Toolbar) - {85741F1D-ED47-4DCF-9109-07D10213C4D0} - C:\Program Files (x86)\AAdvantage eShoppingSM Toolbar\Toolbar.dll ()
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe File not found
O4:64bit: - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [avast] C:\Program Files\Alwil Software\Avast5\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe ()
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKCU..\Run: [PanelApp] C:\Users\Nancy\AppData\Local\YouGov\PanelApp\PanelApp.exe ()
O4 - HKCU..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe File not found
O4 - HKLM..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe (Softthinks)
O4 - HKCU..\RunOnce: [Shockwave Updater] C:\Windows\SysWOW64\Adobe\Shockwave 11\SwHelper_1151601.exe -Update -1151601 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; WOW64; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; MDDC; .NET CLR 3.0.30729; .NET4.0C)" -"http://www.adobe.com...kwave/welcome/" File not found
O4 - Startup: C:\Users\Nancy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {038E2507-7A48-41E2-94AD-7F23D199AF4E} http://www.worldwinn...ems/zengems.cab (ZenGems Control)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {233C1507-6A77-46A4-9443-F871F945D258} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} http://www.worldwinn...d/bejeweled.cab (Bejeweled Control)
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} http://www.worldwinn...ed/wwlaunch.cab (Wwlaunch Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {95A311CD-EC8E-452A-BCEC-B844EB616D03} http://www.worldwinn...eweledtwist.cab (BejeweledTwist Control)
O16 - DPF: {A7846ED2-9DE6-4E8A-B116-A8ACEBFA7DB1} http://rms2.invokeso...1452/MILive.cab (Invoke Solutions MILiveParticipantPadHelper Control)
O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {D8AA889B-2C65-47C3-8C16-3DCD4EF76A47} Reg Error: Key error. (Invoke Solutions Participant Control(MR))
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{90C9E931-1799-4507-A1F5-E827E5E65FA3}: DhcpNameServer = 192.168.0.1 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{90C9E931-1799-4507-A1F5-E827E5E65FA3}: NameServer = 68.94.156.1,68.94.157.1
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) -C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) -C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Users\Nancy\Pictures\Reuben and Nancy [2].jpg
O24 - Desktop BackupWallPaper: C:\Users\Nancy\Pictures\Reuben and Nancy [2].jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2004/04/30 16:01:00 | 000,000,053 | -HS- | M] () - D:\AUTORUN.INF -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/01/14 16:58:23 | 000,584,192 | ---- | C] (OldTimer Tools) -- C:\Users\Nancy\Desktop\OTL.scr
[2012/01/14 15:06:13 | 000,049,752 | ---- | C] (Sunbelt Software) -- C:\Windows\SysNative\drivers\SBREDrv.sys
[2012/01/14 15:06:13 | 000,027,472 | ---- | C] (Sunbelt Software) -- C:\Windows\SysNative\sbbd.exe
[2012/01/14 15:05:44 | 000,000,000 | ---D | C] -- C:\VIPRERESCUE
[2012/01/14 10:28:30 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{23DD208B-E5B0-47B2-9151-C3DF0854C947}
[2012/01/14 10:28:08 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{9D1C3262-6E97-4897-BC2C-E56A25B84A8A}
[2012/01/12 03:31:08 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{49F2D02B-96C7-4C28-8ECD-6376BA9A6208}
[2012/01/12 03:30:53 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{F0AAC2D0-9793-4A80-9821-77C9529BD91F}
[2012/01/11 12:04:05 | 001,570,816 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\quartz.dll
[2012/01/11 12:04:04 | 001,314,816 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\quartz.dll
[2012/01/11 12:04:04 | 000,497,152 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\qdvd.dll
[2012/01/11 12:04:03 | 000,352,256 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\qdvd.dll
[2012/01/11 12:04:01 | 001,585,152 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ntdll.dll
[2012/01/11 12:03:58 | 000,211,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\winmm.dll
[2012/01/11 12:03:58 | 000,028,672 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mciwave.dll
[2012/01/11 12:03:58 | 000,028,160 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mciseq.dll
[2012/01/11 12:03:57 | 000,048,128 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mcicda.dll
[2012/01/11 12:03:57 | 000,023,552 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mciseq.dll
[2012/01/11 12:03:54 | 000,451,072 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\winsrv.dll
[2012/01/11 12:03:51 | 000,076,800 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\packager.dll
[2012/01/11 12:03:51 | 000,066,560 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\packager.dll
[2012/01/09 07:37:31 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{941295EA-F5B0-46F9-8A5C-0EFA9FF27506}
[2012/01/09 07:37:09 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{6176E9D8-F3BA-4717-A810-B1EA0C7E92EF}
[2012/01/06 10:43:12 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{F073E786-F8AC-4735-9A14-F2C56523CD27}
[2012/01/06 10:42:54 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{58B3C85F-D7AB-45BA-9AE3-2716039FD6BD}
[2011/12/31 11:54:49 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{5B88E341-2312-4472-9253-7BF1DA2D3CE6}
[2011/12/31 11:54:33 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{93D46BB7-9DC4-4FAC-8CA0-AA90A9BC2795}
[2011/12/31 11:09:07 | 000,000,000 | ---D | C] -- C:\Windows\en
[2011/12/31 11:04:14 | 000,140,120 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswFW.sys
[2011/12/31 11:01:49 | 000,000,000 | ---D | C] -- C:\Program Files\Windows Live
[2011/12/31 11:01:03 | 000,258,392 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswNdis2.sys
[2011/12/31 10:59:31 | 000,069,464 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\XAPOFX1_3.dll
[2011/12/31 10:59:30 | 000,515,416 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\XAudio2_5.dll
[2011/12/31 10:59:27 | 000,523,088 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\d3dx10_42.dll
[2011/12/31 10:59:27 | 000,453,456 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\d3dx10_42.dll
[2011/12/31 10:50:05 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\avast! Internet Security
[2011/12/31 10:50:03 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{7100D146-CB35-4603-8305-767DA8C3A35A}
[2011/12/31 10:49:49 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{991107D4-3DFA-4268-9834-526048B74BC2}
[2011/12/23 20:48:16 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{28EACF3C-74CE-448A-8ECB-9684AAA15D0C}
[2011/12/23 20:47:54 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{27AE0E87-C7D9-4D8B-A0A7-8D729B8C2390}
[2011/12/18 12:51:41 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\APN
[2009/12/03 03:18:48 | 008,656,832 | ---- | C] (Dell, Inc. ) -- C:\Users\Nancy\AppData\Roaming\DataSafeDotNet.exe

========== Files - Modified Within 30 Days ==========

[2012/01/14 19:49:11 | 000,003,616 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2012/01/14 19:49:11 | 000,003,616 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2012/01/14 19:49:00 | 000,000,908 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-4291743190-1094446509-4235014684-1000UA.job
[2012/01/14 16:58:49 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Nancy\Desktop\OTL.scr
[2012/01/14 13:48:15 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/01/14 13:48:10 | 3184,582,656 | -HS- | M] () -- C:\hiberfil.sys
[2012/01/14 11:01:41 | 000,000,418 | -H-- | M] () -- C:\Windows\tasks\User_Feed_Synchronization-{FA129C6F-57CE-4DCB-9873-E1F62DC5CAC7}.job
[2012/01/14 05:49:01 | 000,000,856 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-4291743190-1094446509-4235014684-1000Core.job
[2012/01/11 03:08:25 | 000,718,136 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/01/11 03:08:25 | 000,604,264 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/01/11 03:08:25 | 000,103,964 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/01/06 21:52:47 | 000,002,044 | ---- | M] () -- C:\Users\Nancy\Desktop\Google Chrome.lnk
[2012/01/06 21:52:47 | 000,002,006 | ---- | M] () -- C:\Users\Nancy\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2012/01/06 11:25:56 | 000,414,368 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
[2011/12/31 11:00:38 | 000,000,000 | ---- | M] () -- C:\Windows\SysWow64\config.nt
[2011/12/31 10:50:05 | 000,001,798 | ---- | M] () -- C:\Users\Public\Desktop\avast! Internet Security.lnk
[2011/12/19 18:32:10 | 000,001,919 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk

========== Files Created - No Company Name ==========

[2011/12/31 10:50:05 | 000,001,798 | ---- | C] () -- C:\Users\Public\Desktop\avast! Internet Security.lnk
[2010/08/25 19:34:30 | 000,982,240 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin
[2010/08/25 19:34:30 | 000,439,308 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin
[2010/08/25 19:34:30 | 000,092,356 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin
[2010/08/25 18:52:00 | 000,208,896 | ---- | C] () -- C:\Windows\SysWow64\iglhsip32.dll
[2010/08/25 18:52:00 | 000,143,360 | ---- | C] () -- C:\Windows\SysWow64\iglhcp32.dll
[2010/05/25 19:20:15 | 000,266,240 | ---- | C] () -- C:\Windows\SysWow64\CSHelper.exe
[2010/01/31 17:03:30 | 000,000,680 | ---- | C] () -- C:\Users\Nancy\AppData\Local\d3d9caps.dat
[2009/12/03 13:06:48 | 000,117,248 | ---- | C] () -- C:\Windows\SysWow64\EhStorAuthn.dll
[2009/12/03 13:06:08 | 000,107,612 | ---- | C] () -- C:\Windows\SysWow64\StructuredQuerySchema.bin
[2009/12/03 13:05:29 | 000,368,640 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/10/20 02:10:13 | 000,001,364 | ---- | C] () -- C:\Users\Nancy\AppData\Roaming\wklnhst.dat
[2009/10/19 02:31:53 | 000,003,584 | ---- | C] () -- C:\Users\Nancy\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/10/07 12:23:29 | 000,139,824 | ---- | C] () -- C:\Windows\SysWow64\igfcg500.bin
[2009/04/24 21:58:05 | 000,018,904 | ---- | C] () -- C:\Windows\SysWow64\StructuredQuerySchemaTrivial.bin
[2008/01/20 20:50:05 | 000,060,124 | ---- | C] () -- C:\Windows\SysWow64\tcpmon.ini
[2006/11/02 09:37:05 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2006/11/02 06:37:14 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2006/11/02 06:24:17 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2006/11/02 06:18:17 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat
[2006/11/02 03:47:54 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin

========== Alternate Data Streams ==========

@Alternate Data Stream - 133 bytes -> C:\ProgramData\TEMP:5D432CE3

< End of report >
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#2
Dakeyras

Dakeyras

    Anti-Malware Mammoth

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Please note that all instructions given are customised for this computer only, the tools used may cause damage if used on a computer with different infections.

If you think you have similar problems, please post the appropriate logs in the Malware Removal forum and wait for help.

Hi and welcome to Geeks to Go. :)

I'm Dakeyras and I am going to try to assist you with your problem. Please take note of the below:

  • I will start working on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The fixes are specific to your problem and should only be used for this issue on this machine!
  • The process is not instant. Please continue to review my answers until I tell you your machine is clear. Absence of symptoms does not mean that everything is clear.
  • If you don't know, stop and ask! Don't keep going on.
  • Please reply to this thread. Do not start a new topic.
  • Refrain from running self fixes as this will hinder the malware removal process.
  • It may prove beneficial if you print of the following instructions or save them to notepad as I post them.
  • Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
Vista Advice:

All applications I ask to be used will require to be run in Administrator mode. IE: Right click on and select Run as Administrator.

The Operating System in use comes with a inbuilt utility called User Access Control(UAC) when prompted by this with anything I ask you to do carry out please select the option Allow.

Before we start:

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.

Because of this, I advise you to backup any personal files and folders before you start.

Re-scan with OTL:

Please delete your current copy of OTL and all logs, then re-download a new copy of OTL and save it to your Desktop.

Alternate downloads are here and here.

  • Right-click on OTL.exe and select Run as Administrator to start OTL.
  • Ensure Include 64bit Scans is selected.
  • Under Output, ensure that Minimal Output is selected.
  • Under Extra Registry section, select Use SafeList.
  • Click the Scan All Users checkbox.
  • Click on Run Scan at the top left hand corner.
  • When done, two Notepad files will open.
    • OTL.txt <-- Will be opened
    • Extra.txt <-- Will be minimized
  • Please post the contents of these 2 Notepad files in your next reply.
When completed the above, please post back the following in the order asked for:

  • How is your computer performing now, any further symptoms and or problems encountered?
  • Both OTL logs. <-- Post them individually please, IE: one Log per post/reply.

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#3
Dakeyras

Dakeyras

    Anti-Malware Mammoth

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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#4
Dakeyras

Dakeyras

    Anti-Malware Mammoth

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  • 9,714 posts
Re-opened at OP's request.

--------------

My sincere apologies for the prolonged delay on my behalf, unforeseen circumstances I'm afraid due to recent inclement weather in my locale. Please carry out my prior instructions in post #2 and we will go from there, thank you.
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#5
mrsnhsa

mrsnhsa

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Hi,

Before I follow your instructions I want to check that it is okay to just delete OTL since I said I can't find it in my programs so that I can uninstall it.

I was always told it is better to uninstall something which gets rid of it completely where as by deleting it you might leave some of it behind and then when you re-install it, the new version might not work right.

Please let me know.

Thanks, Nancy
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#6
Dakeyras

Dakeyras

    Anti-Malware Mammoth

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  • 9,714 posts
It is perfectly fine to delete the executable for OTL and all prior logs. As it is not actually installed per say but merely runs from the Desktop etc. Then re-download and run again per my prior instructions. :)
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#7
mrsnhsa

mrsnhsa

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Hi,

Below are the 2 logs.

Just in case it takes me awhile to reply after you reply to me, PLEASE keep my case open. I really need to take care of my computer situation but I have some things going on right now that have priority. Plus I don't have a printer so with some instructions I might have to print out I have to get access to one.

Thank you in advance for your help.

Nancy

OTL logfile created on: 2/10/2012 11:30:32 PM - Run 2
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\Nancy\Desktop
64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6002.18005)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.97 Gb Total Physical Memory | 0.96 Gb Available Physical Memory | 32.22% Memory free
6.14 Gb Paging File | 2.62 Gb Available in Paging File | 42.61% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 451.07 Gb Total Space | 286.22 Gb Free Space | 63.45% Space Free | Partition Type: NTFS
Drive D: | 14.65 Gb Total Space | 6.02 Gb Free Space | 41.09% Space Free | Partition Type: NTFS

Computer Name: NANCY-PC | User Name: Nancy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\Nancy\Desktop\OTL.com (OldTimer Tools)
PRC - C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)
PRC - C:\Users\Nancy\AppData\Local\Google\Update\1.3.21.99\GoogleCrashHandler.exe (Google Inc.)
PRC - C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe (Adobe Systems, Inc.)
PRC - C:\Program Files\Alwil Software\Avast5\AvastUI.exe (AVAST Software)
PRC - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe (AVAST Software)
PRC - C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe (Trusteer Ltd.)
PRC - C:\Windows\SysWOW64\CSHelper.exe ()
PRC - C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe (McAfee, Inc.)
PRC - c:\Program Files (x86)\Common Files\Dell\Advanced Networking Service\hnm_svc.exe (Dell Inc.)
PRC - C:\Program Files (x86)\Common Files\Dell\Remote Access File Sync Service\dsl_fs_sync.exe (SingleClick Systems)
PRC - C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe ()
PRC - C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe (SoftThinks)
PRC - C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe ()
PRC - C:\Program Files (x86)\Common Files\Dell\MySQL\bin\mysqld.exe ()
PRC - C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
PRC - C:\Program Files\Dell\DellDock\DockLogin.exe (Stardock Corporation)
PRC - C:\Program Files (x86)\Common Files\Dell\apache\bin\httpd.exe (Apache Software Foundation)
PRC - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe (Yahoo! Inc.)
PRC - C:\ProgramData\UltraVNC\winvnc.exe (UltraVNC)


========== Modules (No Company Name) ==========

MOD - C:\Program Files (x86)\Mozilla Firefox\mozjs.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web.Services\2cf510e07b605923c496b1ae3c31335f\System.Web.Services.ni.dll ()
MOD - C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\6bc98e9b5eedaa8f71c5454d36a4b772\System.Management.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\40da9084d0863e07d7ce55953833b8b0\System.Configuration.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\c1c06a392871267db27f7cbc40e1c4fb\System.Xml.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\1363115565fff5a641243a48f396f107\System.Windows.Forms.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\367c4043efc2f32d843cb588b0dc97fc\System.Drawing.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System\f9c36ea806e77872dce891c77b68fac3\System.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\b6632a8b2f276a8e31f5b0f6b2006cd1\mscorlib.ni.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\Toolbar.dll ()
MOD - C:\Program Files (x86)\AAdvantage eShoppingSM Toolbar\Toolbar.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\Helper.dll ()
MOD - C:\Program Files (x86)\AAdvantage eShoppingSM Toolbar\Helper.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\SearchComponent.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\RSSReader_plugin.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\emailchecker_plugin.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\bookmarksplugin.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\statplugin.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\weatherplugin.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\RadioPlugin.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\msgboxplugin.dll ()
MOD - C:\Windows\CouponPrinter.ocx ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\STFiles.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\STLog.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\STNLS.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\STPE.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\zlib1.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\STRegistry.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\libxml2.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\PSTVdsDisk.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Online\SdbShared.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Online\SdbShared.XmlSerializers.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Online\SdbUI.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe ()
MOD - C:\Program Files (x86)\Dell DataSafe Online\BalloonWindow.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Online\CppUtils.dll ()
MOD - C:\Program Files (x86)\Common Files\Dell\apache\ioncube_loader_win_5.2.dll ()
MOD - C:\Program Files (x86)\Common Files\Dell\apache\libmysql.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\ImageConversion.dll ()
MOD - C:\Program Files (x86)\Common Files\Dell\apache\bin\zlib1.dll ()


========== Win32 Services (SafeList) ==========

SRV:64bit: - (avast! Antivirus) -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe (AVAST Software)
SRV:64bit: - (AERTFilters) -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe (Andrea Electronics Corporation)
SRV:64bit: - (DockLoginService) -- C:\Program Files\Dell\DellDock\DockLogin.exe (Stardock Corporation)
SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV:64bit: - (dlbx_device) -- C:\Windows\SysNative\dlbxcoms.exe ( )
SRV - (RapportMgmtService) -- C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe (Trusteer Ltd.)
SRV - (CSHelper) -- C:\Windows\SysWOW64\CSHelper.exe ()
SRV - (clr_optimization_v4.0.30319_32) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)
SRV - (McComponentHostService) -- C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe (McAfee, Inc.)
SRV - (PanelSvc) -- C:\Program Files (x86)\YouGov\PanelApp\PanelSvc.exe ()
SRV - (GoToAssist) -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe (Citrix Online, a division of Citrix Systems, Inc.)
SRV - (hnmsvc) -- c:\Program Files (x86)\Common Files\Dell\Advanced Networking Service\hnm_svc.exe (Dell Inc.)
SRV - (dsl-fs-sync) -- C:\Program Files (x86)\Common Files\Dell\Remote Access File Sync Service\dsl_fs_sync.exe (SingleClick Systems)
SRV - (SftService) -- C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE (SoftThinks)
SRV - (dsl-db) -- C:\Program Files (x86)\Common Files\Dell\MySQL\bin\mysqld.exe ()
SRV - (clr_optimization_v2.0.50727_32) -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)
SRV - (Apache2.2) -- C:\Program Files (x86)\Common Files\Dell\apache\bin\httpd.exe (Apache Software Foundation)
SRV - (YahooAUService) -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe (Yahoo! Inc.)
SRV - (uvnc_service) -- C:\ProgramData\UltraVNC\winvnc.exe (UltraVNC)


========== Driver Services (SafeList) ==========

DRV:64bit: - (aswSnx) -- C:\Windows\SysNative\drivers\aswSnx.sys (AVAST Software)
DRV:64bit: - (aswSP) -- C:\Windows\SysNative\drivers\aswSP.sys (AVAST Software)
DRV:64bit: - (aswRdr) -- C:\Windows\SysNative\drivers\aswRdr.sys (AVAST Software)
DRV:64bit: - (aswTdi) -- C:\Windows\SysNative\drivers\aswTdi.sys (AVAST Software)
DRV:64bit: - (aswMonFlt) -- C:\Windows\SysNative\drivers\aswMonFlt.sys (AVAST Software)
DRV:64bit: - (aswFsBlk) -- C:\Windows\SysNative\drivers\aswFsBlk.sys (AVAST Software)
DRV:64bit: - (RapportKE64) -- C:\Windows\SysNative\Drivers\RapportKE64.sys (Trusteer Ltd.)
DRV:64bit: - (SBRE) -- C:\Windows\SysNative\drivers\SBREdrv.sys (Sunbelt Software)
DRV:64bit: - (igfx) -- C:\Windows\SysNative\DRIVERS\igdkmd64.sys (Intel Corporation)
DRV:64bit: - (Packet) -- C:\Windows\SysNative\DRIVERS\packet.sys (SingleClick Systems)
DRV:64bit: - (RTL8169) -- C:\Windows\SysNative\DRIVERS\Rtlh64.sys (Realtek Corporation )
DRV:64bit: - (e1express) Intel® -- C:\Windows\SysNative\DRIVERS\e1e6032e.sys (Intel Corporation)
DRV:64bit: - (PxHlpa64) -- C:\Windows\SysNative\Drivers\PxHlpa64.sys (Sonic Solutions)
DRV:64bit: - (R300) -- C:\Windows\SysNative\DRIVERS\atikmdag.sys (ATI Technologies Inc.)
DRV - (RapportCerberus_34302) -- C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\34302\RapportCerberus64_34302.sys ()
DRV - (RapportPG64) -- C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportPG64.sys (Trusteer Ltd.)
DRV - (RapportEI64) -- C:\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportEI64.sys (Trusteer Ltd.)
DRV - (Packet) -- C:\Windows\SysWOW64\drivers\packet.sys (SingleClick Systems)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm


IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-4291743190-1094446509-4235014684-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKU\S-1-5-21-4291743190-1094446509-4235014684-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
IE - HKU\S-1-5-21-4291743190-1094446509-4235014684-1000\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKU\S-1-5-21-4291743190-1094446509-4235014684-1000\..\URLSearchHook: - No CLSID value found
IE - HKU\S-1-5-21-4291743190-1094446509-4235014684-1000\..\URLSearchHook: {da879c19-9088-418b-a63a-2e6fb294eaf0} - C:\Program Files (x86)\AAdvantage eShoppingSM Toolbar\Helper.dll ()
IE - HKU\S-1-5-21-4291743190-1094446509-4235014684-1000\..\URLSearchHook: {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - No CLSID value found
IE - HKU\S-1-5-21-4291743190-1094446509-4235014684-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.ask.com/?...?l=dis&o=13150"
FF - prefs.js..extensions.enabledItems: [email protected]:7
FF - prefs.js..extensions.enabledItems: {53F9B74B-B22A-4EB0-9FEB-14F05390930C}:1505.2011.817.1216
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24
FF - prefs.js..extensions.enabledItems: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.9.7
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}:6.0.26
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}:6.0.29

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@nbc.com/DirectPlayer: C:\Program Files (x86)\NBC Direct\npDirectPlayerMozilla.dll File not found
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@movenetworks.com/Quantum Media Player: C:\Users\Nancy\AppData\Roaming\Move Networks\plugins\npqmp071505000011.dll (Move Networks)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Nancy\AppData\Local\Google\Update\1.3.21.99\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Nancy\AppData\Local\Google\Update\1.3.21.99\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@unity3d.com/UnityPlayer,version=1.0: C:\Users\Nancy\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files\Alwil Software\Avast5\WebRep\FF [2011/12/04 23:55:39 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 10.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2012/02/02 18:05:38 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 10.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2012/01/16 17:18:58 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\[email protected]: C:\Users\Nancy\AppData\Roaming\Move Networks [2009/11/11 19:30:24 | 000,000,000 | ---D | M]

[2010/06/08 15:44:43 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Extensions
[2011/12/25 12:37:56 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\la4dmgu5.default\extensions
[2010/11/25 12:36:47 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\la4dmgu5.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2011/12/25 12:37:56 | 000,000,000 | ---D | M] (DownloadHelper) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\la4dmgu5.default\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
[2012/02/08 06:18:34 | 000,002,396 | ---- | M] () -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\la4dmgu5.default\searchplugins\mypoints-search.xml
[2012/01/12 05:46:43 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2012/02/02 18:05:34 | 000,134,104 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll
[2009/11/20 14:05:31 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npCouponPrinter.dll
[2011/10/03 04:06:04 | 000,476,904 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npdeployJava1.dll
[2009/11/20 14:05:32 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npMozCouponPrinter.dll
[2012/01/12 05:46:29 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml
[2012/01/12 05:46:29 | 000,002,040 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml

========== Chrome ==========

CHR - default_search_provider: Bing (Enabled)
CHR - default_search_provider: search_url = http://www.bing.com/...q={searchTerms}
CHR - default_search_provider: suggest_url = http://api.bing.com/...uage={language}
CHR - plugin: Shockwave Flash (Disabled) = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\PepperFlash\11.1.31.203\pepflashplayer.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Nancy\AppData\Local\Google\Chrome\Application\17.0.963.46\gcswf32.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Users\Nancy\AppData\Local\Google\Chrome\Application\17.0.963.46\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\Nancy\AppData\Local\Google\Chrome\Application\17.0.963.46\pdf.dll
CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll
CHR - plugin: Java Deployment Toolkit 6.0.290.11 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
CHR - plugin: Java™ Platform SE 6 U29 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll
CHR - plugin: Coupons Inc., Coupon Printer Manager (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
CHR - plugin: Coupons Inc., Coupon Printer Manager (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin7.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: Unity Player (Enabled) = C:\Users\Nancy\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
CHR - plugin: Google Update (Enabled) = C:\Users\Nancy\AppData\Local\Google\Update\1.3.21.99\npGoogleUpdate3.dll
CHR - plugin: Move Streaming Media Player (Enabled) = C:\Users\Nancy\AppData\Roaming\Move Networks\plugins\npqmp071505000011.dll
CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrl.dll
CHR - plugin: Windows Presentation Foundation (Enabled) = c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
CHR - plugin: Default Plug-in (Enabled) = default_plugin
CHR - Extension: YouTube = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.3_0\
CHR - Extension: Google Search = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.17_0\
CHR - Extension: Gmail = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2006/09/18 15:37:24 | 000,000,761 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2:64bit: - BHO: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE64.dll (AVAST Software)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (Freecause Toolbar BHO) - {5712A6BB-B6C8-4E52-A152-1BA741C9A6A2} - C:\Program Files (x86)\AAdvantage eShoppingSM Toolbar\Toolbar.dll ()
O2 - BHO: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll (AVAST Software)
O3:64bit: - HKLM\..\Toolbar: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE64.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (AAdvantage eShoppingSM Toolbar) - {85741F1D-ED47-4DCF-9109-07D10213C4D0} - C:\Program Files (x86)\AAdvantage eShoppingSM Toolbar\Toolbar.dll ()
O3 - HKLM\..\Toolbar: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll (AVAST Software)
O3 - HKU\S-1-5-21-4291743190-1094446509-4235014684-1000\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKU\S-1-5-21-4291743190-1094446509-4235014684-1000\..\Toolbar\WebBrowser: (AAdvantage eShoppingSM Toolbar) - {85741F1D-ED47-4DCF-9109-07D10213C4D0} - C:\Program Files (x86)\AAdvantage eShoppingSM Toolbar\Toolbar.dll ()
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe File not found
O4:64bit: - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [avast] C:\Program Files\Alwil Software\Avast5\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe ()
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKU\S-1-5-19..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-19..\Run: [WindowsWelcomeCenter] C:\Windows\SysWow64\oobefldr.dll (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [WindowsWelcomeCenter] C:\Windows\SysWow64\oobefldr.dll (Microsoft Corporation)
O4 - HKU\S-1-5-21-4291743190-1094446509-4235014684-1000..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe File not found
O4 - HKU\S-1-5-21-4291743190-1094446509-4235014684-1001..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKLM..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe (Softthinks)
O4 - HKU\S-1-5-21-4291743190-1094446509-4235014684-1000..\RunOnce: [Shockwave Updater] C:\Windows\SysWOW64\Adobe\Shockwave 11\SwHelper_1151601.exe -Update -1151601 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; WOW64; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; MDDC; .NET CLR 3.0.30729; .NET4.0C)" -"http://www.adobe.com...kwave/welcome/" File not found
O4 - Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O4 - Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O4 - Startup: C:\Users\Nancy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O4 - Startup: C:\Users\RA Media Server\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {038E2507-7A48-41E2-94AD-7F23D199AF4E} http://www.worldwinn...ems/zengems.cab (ZenGems Control)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {233C1507-6A77-46A4-9443-F871F945D258} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} http://www.worldwinn...d/bejeweled.cab (Bejeweled Control)
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} http://www.worldwinn...ed/wwlaunch.cab (Wwlaunch Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {95A311CD-EC8E-452A-BCEC-B844EB616D03} http://www.worldwinn...eweledtwist.cab (BejeweledTwist Control)
O16 - DPF: {A7846ED2-9DE6-4E8A-B116-A8ACEBFA7DB1} http://rms2.invokeso...1452/MILive.cab (Invoke Solutions MILiveParticipantPadHelper Control)
O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {D8AA889B-2C65-47C3-8C16-3DCD4EF76A47} Reg Error: Key error. (Invoke Solutions Participant Control(MR))
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{90C9E931-1799-4507-A1F5-E827E5E65FA3}: DhcpNameServer = 192.168.0.1 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{90C9E931-1799-4507-A1F5-E827E5E65FA3}: NameServer = 68.94.156.1,68.94.157.1
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) -C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) -C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Users\Nancy\Pictures\Reuben and Nancy [2].jpg
O24 - Desktop BackupWallPaper: C:\Users\Nancy\Pictures\Reuben and Nancy [2].jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2004/04/30 16:01:00 | 000,000,053 | -HS- | M] () - D:\AUTORUN.INF -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/02/10 22:59:15 | 000,584,192 | ---- | C] (OldTimer Tools) -- C:\Users\Nancy\Desktop\OTL.com
[2012/01/20 09:43:41 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{3C567A80-DEE4-4FFB-BCDE-DC2E8501038D}
[2012/01/20 09:43:22 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{4C67DA6D-FDA5-4919-B5A4-6EAC9598B748}
[2012/01/19 22:34:26 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\avast! Free Antivirus
[2012/01/16 17:16:05 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2012/01/15 11:14:00 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{6392B6F5-375A-4EAE-BF1F-29E9A3CB9FD3}
[2012/01/15 11:13:41 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{6A76D742-6096-4627-90FD-50F6F2986952}
[2012/01/15 10:05:00 | 001,689,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\lsasrv.dll
[2012/01/15 10:04:53 | 000,094,720 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\secur32.dll
[2012/01/14 15:06:13 | 000,049,752 | ---- | C] (Sunbelt Software) -- C:\Windows\SysNative\drivers\SBREDrv.sys
[2012/01/14 15:06:13 | 000,027,472 | ---- | C] (Sunbelt Software) -- C:\Windows\SysNative\sbbd.exe
[2012/01/14 15:05:44 | 000,000,000 | ---D | C] -- C:\VIPRERESCUE
[2012/01/14 10:28:30 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{23DD208B-E5B0-47B2-9151-C3DF0854C947}
[2012/01/14 10:28:08 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{9D1C3262-6E97-4897-BC2C-E56A25B84A8A}
[2012/01/12 03:31:08 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{49F2D02B-96C7-4C28-8ECD-6376BA9A6208}
[2012/01/12 03:30:53 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{F0AAC2D0-9793-4A80-9821-77C9529BD91F}
[2009/12/03 03:18:48 | 008,656,832 | ---- | C] (Dell, Inc. ) -- C:\Users\Nancy\AppData\Roaming\DataSafeDotNet.exe

========== Files - Modified Within 30 Days ==========

[2012/02/10 23:55:17 | 000,000,908 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-4291743190-1094446509-4235014684-1000UA.job
[2012/02/10 22:59:28 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Nancy\Desktop\OTL.com
[2012/02/10 22:15:21 | 000,003,616 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2012/02/10 22:15:21 | 000,003,616 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2012/02/10 18:14:59 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/02/10 18:14:55 | 3184,582,656 | -HS- | M] () -- C:\hiberfil.sys
[2012/02/10 07:33:08 | 000,000,418 | -H-- | M] () -- C:\Windows\tasks\User_Feed_Synchronization-{FA129C6F-57CE-4DCB-9873-E1F62DC5CAC7}.job
[2012/02/10 06:55:04 | 000,000,856 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-4291743190-1094446509-4235014684-1000Core.job
[2012/02/08 22:00:16 | 000,002,044 | ---- | M] () -- C:\Users\Nancy\Desktop\Google Chrome.lnk
[2012/02/08 22:00:16 | 000,002,006 | ---- | M] () -- C:\Users\Nancy\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2012/01/19 22:36:23 | 000,000,000 | ---- | M] () -- C:\Windows\SysWow64\config.nt
[2012/01/19 22:34:27 | 000,001,798 | ---- | M] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2012/01/16 17:18:59 | 000,001,919 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk

========== Files Created - No Company Name ==========

[2012/01/19 22:34:27 | 000,001,798 | ---- | C] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2012/01/16 17:18:58 | 000,001,919 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2012/01/16 17:18:58 | 000,001,804 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader 9.lnk
[2010/08/25 19:34:30 | 000,982,240 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin
[2010/08/25 19:34:30 | 000,439,308 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin
[2010/08/25 19:34:30 | 000,092,356 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin
[2010/08/25 18:52:00 | 000,208,896 | ---- | C] () -- C:\Windows\SysWow64\iglhsip32.dll
[2010/08/25 18:52:00 | 000,143,360 | ---- | C] () -- C:\Windows\SysWow64\iglhcp32.dll
[2010/05/25 19:20:15 | 000,266,240 | ---- | C] () -- C:\Windows\SysWow64\CSHelper.exe
[2010/01/31 17:03:30 | 000,000,680 | ---- | C] () -- C:\Users\Nancy\AppData\Local\d3d9caps.dat
[2009/12/03 13:06:48 | 000,117,248 | ---- | C] () -- C:\Windows\SysWow64\EhStorAuthn.dll
[2009/12/03 13:06:08 | 000,107,612 | ---- | C] () -- C:\Windows\SysWow64\StructuredQuerySchema.bin
[2009/12/03 13:05:29 | 000,368,640 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/10/20 02:10:13 | 000,001,364 | ---- | C] () -- C:\Users\Nancy\AppData\Roaming\wklnhst.dat
[2009/10/19 02:31:53 | 000,003,584 | ---- | C] () -- C:\Users\Nancy\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/10/07 12:23:29 | 000,139,824 | ---- | C] () -- C:\Windows\SysWow64\igfcg500.bin
[2009/04/24 21:58:05 | 000,018,904 | ---- | C] () -- C:\Windows\SysWow64\StructuredQuerySchemaTrivial.bin
[2008/01/20 20:50:05 | 000,060,124 | ---- | C] () -- C:\Windows\SysWow64\tcpmon.ini
[2006/11/02 09:37:05 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2006/11/02 06:37:14 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2006/11/02 06:24:17 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2006/11/02 06:18:17 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat
[2006/11/02 03:47:54 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin

========== Alternate Data Streams ==========

@Alternate Data Stream - 133 bytes -> C:\ProgramData\TEMP:5D432CE3

< End of report >

OTL Extras logfile created on: 2/10/2012 11:30:32 PM - Run 2
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\Nancy\Desktop
64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6002.18005)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.97 Gb Total Physical Memory | 0.96 Gb Available Physical Memory | 32.22% Memory free
6.14 Gb Paging File | 2.62 Gb Available in Paging File | 42.61% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 451.07 Gb Total Space | 286.22 Gb Free Space | 63.45% Space Free | Partition Type: NTFS
Drive D: | 14.65 Gb Total Space | 6.02 Gb Free Space | 41.09% Space Free | Partition Type: NTFS

Computer Name: NANCY-PC | User Name: Nancy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.url [@ = InternetShortcut] -- rundll32.exe ieframe.dll,OpenURL %l

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.url [@ = InternetShortcut] -- rundll32.exe ieframe.dll,OpenURL %l

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- rundll32.exe ieframe.dll,OpenURL %l
InternetShortcut [print] -- rundll32.exe C:\Windows\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- rundll32.exe ieframe.dll,OpenURL %l
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = 9F 9E 16 8C DC 5B C8 01 [binary data]
"VistaSp2" = EB A5 45 2E 07 75 CA 01 [binary data]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"oobe_av" = 1

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0202562B-C48A-4AD5-AA33-97AFC628EE52}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |
"{21948A2B-4003-4FAA-9AF9-3993793F7B97}" = lport=40093 | protocol=6 | dir=in | name=streaming web cam |
"{44C3545E-F446-48BD-9D4E-4B8F7E7B151A}" = lport=40080 | protocol=6 | dir=in | name=remote access media server |
"{51EF13CF-8EFD-4F95-A96B-0803D4F2181E}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
"{7D117DE0-D1E7-45FF-8728-B9D29CFF32D3}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
"{BED91495-6984-40EC-96EC-869607059384}" = lport=2869 | protocol=6 | dir=in | app=system |
"{C536316F-971F-4542-8B6B-7177FF8CE89F}" = lport=40092 | protocol=6 | dir=in | name=streaming web cam |
"{DBD264E0-C298-47D6-B415-73D0708392DF}" = lport=40094 | protocol=6 | dir=in | name=streaming web cam |
"{DDCFD44C-3252-482E-A3FE-955E75460D74}" = lport=5900 | protocol=6 | dir=in | name=ultravnc server |
"{E177B050-CE0C-4E8F-BB37-E4657E17E363}" = lport=40090 | protocol=6 | dir=in | name=streaming web cam |
"{E7FB5C88-C9EF-47CB-A125-93D0D0679382}" = lport=40091 | protocol=6 | dir=in | name=streaming web cam |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{19A8CBFF-401F-420A-866C-F07338A1E6F1}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |
"{20DCB946-785E-40DA-B7A9-4CE0867F55D5}" = protocol=6 | dir=in | app=c:\windows\system32\dlbxcoms.exe |
"{2261E36E-083C-4F62-A33B-B4C823655872}" = dir=in | app=c:\program files (x86)\windows live\sync\windowslivesync.exe |
"{3A61B021-14A9-4C84-A943-C9CA5E28DAB5}" = protocol=6 | dir=in | app=c:\program files (x86)\aadvantage eshoppingsm toolbar\troubleshooter.exe |
"{453BAE61-68D1-4BF9-A735-06FB4D96D356}" = protocol=6 | dir=in | app=c:\program files (x86)\pando networks\media booster\pmb.exe |
"{4DE4EBD2-CB67-4572-8828-6D1325037F18}" = protocol=6 | dir=in | app=c:\program files (x86)\common files\dell\mysql\bin\mysqld.exe |
"{590D3CB7-F715-4D6A-AD57-C0FCC915DF1F}" = protocol=6 | dir=in | app=c:\program files (x86)\dell remote access\ezi_ra.exe |
"{5DA29974-73B6-4683-9B3A-BB56DD9B1A40}" = dir=in | app=c:\program files\cyberlink\powerdvd dx\powerdvd.exe |
"{63DDD9A8-5FCD-419F-B90C-381D2C62B9DD}" = protocol=6 | dir=in | app=c:\program files (x86)\common files\dell\mysql\bin\mysql.exe |
"{63DDF35F-F052-4B31-AD1F-80FF3B824938}" = protocol=17 | dir=in | app=c:\program files (x86)\common files\dell\remote access file sync service\dsl_fs_sync.exe |
"{6813D693-9EFE-4C83-9348-FF48CC4E70FA}" = protocol=17 | dir=in | app=c:\program files (x86)\aadvantage eshoppingsm toolbar\troubleshooter.exe |
"{6A8905B8-E5CB-489C-8DBA-7788A5626284}" = protocol=17 | dir=in | app=c:\program files (x86)\pando networks\media booster\pmb.exe |
"{6AC83AD7-9409-4453-A6DA-B9B8348F8DBF}" = protocol=17 | dir=in | app=c:\program files (x86)\common files\dell\advanced networking service\hnm_svc.exe |
"{7633CB04-116A-40FB-A9B9-29C393A0EFC6}" = protocol=17 | dir=in | app=c:\windows\system32\dlbxcoms.exe |
"{7DA1650A-DC7D-4433-A779-8EAE6316A83F}" = dir=in | app=c:\program files (x86)\common files\apple\apple application support\webkit2webprocess.exe |
"{80A4F5AC-2B5C-4DB6-92E6-AF6E5C0DD7F1}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
"{813CCA33-4CD1-4178-88F1-3B143660DE00}" = protocol=17 | dir=in | app=c:\program files (x86)\common files\dell\mysql\bin\mysql.exe |
"{86EE0138-EDD0-4546-A0F3-AA74B377D2C3}" = protocol=17 | dir=in | app=c:\program files (x86)\common files\dell\apache\bin\httpd.exe |
"{97001F4D-D034-47C2-8548-CD87D7110998}" = protocol=6 | dir=in | app=c:\programdata\ultravnc\winvnc.exe |
"{A41F946B-8DDF-4A74-A972-3B08A123B7BC}" = protocol=6 | dir=in | app=c:\program files (x86)\common files\dell\vlc\vlc.exe |
"{A8286D2B-44F6-4C88-A2DC-B9F664DCE7B5}" = dir=in | app=c:\program files\cyberlink\powerdvd dx\pdvddxsrv.exe |
"{B3FC7F61-7C6E-44CF-8541-43B913D1FEEC}" = protocol=17 | dir=in | app=c:\program files (x86)\common files\dell\apache\php.exe |
"{B9B14B54-2D80-4485-90B1-527AAEC42738}" = protocol=17 | dir=in | app=c:\program files (x86)\common files\dell\mysql\bin\mysqld.exe |
"{C0525C21-353C-434F-8BC8-1D020FA26339}" = protocol=6 | dir=in | app=c:\program files (x86)\common files\dell\remote access file sync service\dsl_fs_sync.exe |
"{D28FF5D5-6CED-4114-802D-07487B4CDFA9}" = protocol=17 | dir=in | app=c:\program files (x86)\dell remote access\ezi_ra.exe |
"{D576B209-4C20-4065-91B2-A81FC1AAA578}" = protocol=6 | dir=in | app=c:\program files (x86)\common files\dell\advanced networking service\hnm_svc.exe |
"{D9B5281E-5D35-47C9-A361-1B414315231C}" = protocol=17 | dir=in | app=c:\program files (x86)\aadvantage eshoppingsm toolbar\toolbarupdate.exe |
"{DBC02CFF-020B-44FB-A792-66E259463077}" = protocol=6 | dir=in | app=c:\program files (x86)\common files\dell\apache\bin\httpd.exe |
"{E0C95E0F-4EEE-4CB3-A44E-8969520947C3}" = protocol=17 | dir=in | app=c:\programdata\ultravnc\winvnc.exe |
"{E5D3942F-4F10-4192-B459-3009F601AAC1}" = protocol=17 | dir=in | app=c:\program files (x86)\common files\dell\vlc\vlc.exe |
"{ECD50A06-BCE4-4F1F-B4F6-A2963652AC0F}" = protocol=6 | dir=in | app=c:\program files (x86)\common files\dell\apache\php.exe |
"{F403ECE3-9B84-4CAF-9B67-649232FFBA6B}" = protocol=6 | dir=in | app=c:\program files (x86)\aadvantage eshoppingsm toolbar\toolbarupdate.exe |
"TCP Query User{2FF27CBE-A095-4EC6-8CC8-6DEF2BE3DAA2}C:\program files (x86)\pando networks\media booster\pmb.exe" = protocol=6 | dir=in | app=c:\program files (x86)\pando networks\media booster\pmb.exe |
"UDP Query User{6EF514EC-7355-45CF-899D-669AB860EA9C}C:\program files (x86)\pando networks\media booster\pmb.exe" = protocol=17 | dir=in | app=c:\program files (x86)\pando networks\media booster\pmb.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{180C8888-50F1-426B-A9DC-AB83A1989C65}" = Windows Live Language Selector
"{1ACC8FFB-9D84-4C05-A4DE-D28A9BC91698}" = Windows Live ID Sign-in Assistant
"{26A24AE4-039D-4CA4-87B4-2F86416013FF}" = Java™ 6 Update 13 (64-bit)
"{350AA351-21FA-3270-8B7A-835434E766AD}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{E60B7350-EA5F-41E0-9D6F-E508781E36D2}" = Dell Dock
"{EE936C7A-EA40-31D5-9B65-8E3E089C3828}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX 64-bit
"HDMI" = Intel® Graphics Media Accelerator Driver
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Creator Data
"{095B1DCF-5E8B-47EC-9B18-481918A731DB}" = Microsoft Default Manager
"{09760D42-E223-42AD-8C3E-55B47D0DDAC3}" = Roxio Creator DE
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup
"{13766F76-6C8C-4E57-A9F3-3212D1C6E0D1}" = Dell DataSafe Online
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1DD81E7D-0D28-4CEB-87B2-C041A4FCB215}" = Rapport
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Creator Tools
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{26A24AE4-039D-4CA4-87B4-2F83216020F0}" = Java™ 6 Update 20
"{26A24AE4-039D-4CA4-87B4-2F83216020FF}" = Java™ 6 Update 29
"{27F00C63-449B-2FAB-CBE8-24AB80E17449}" = Acrobat.com
"{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Roxio Update Manager
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{5A13987D-55F4-4271-A40E-76AC9B1B38FD}" = OpenOffice.org 3.2
"{5DD4FCBD-A3C1-4155-9E17-4161C70AAABA}" = Segoe UI
"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Creator Audio
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{7BE15435-2D3E-4B58-867F-9C75BED0208C}" = QuickTime
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}" = Windows Live Sync
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{980A182F-E0A2-4A40-94C1-AE0C1235902E}" = Pando Media Booster
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A83279FD-CA4B-4206-9535-90974DE76654}" = Apple Application Support
"{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC76BA86-7AD7-1033-7B44-A95000000001}" = Adobe Reader 9.5.0
"{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Creator Copy
"{B935C985-A17F-484B-8470-09E4FC27DC26}" = Dell-eBay
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{CFF8B8E8-E086-4DE0-935F-FE22CAB54F80}" = Microsoft Search Enhancement Pack
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{D5EA1755-1899-4380-A4BA-83840648CBDA}" = YouGov Technology Tracking Application
"{D642E38E-0D24-486C-9A2D-E316DD696F4B}" = Microsoft XML Parser
"{D8AA889B-2C65-47C3-8C16-3DCD4EF76A47}}_is1" = Invoke Solutions Participant 6.2.0.1452
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger
"{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Creator DE
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F66A31D9-7831-4FBA-BA02-C411C0047CC5}" = Dell Remote Access
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"AAdvantage eShoppingSM Toolbar" = AAdvantage eShoppingSM Toolbar
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11.6
"ArtistScope Plugin IE4.2.0.3" = ArtistScope Plugin IE
"avast" = avast! Free Antivirus
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
"GoToAssist" = GoToAssist 8.0.0.514
"McAfee Security Scan" = McAfee Security Scan Plus
"Mozilla Firefox 10.0 (x86 en-US)" = Mozilla Firefox 10.0 (x86 en-US)
"Rapport_msi" = Rapport
"WinLiveSuite" = Windows Live Essentials
"Yahoo! Software Update" = Yahoo! Software Update

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-4291743190-1094446509-4235014684-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{4E002314-9999-4402-9823-1CB9E6098849}_is1" = Shopping InContext
"Google Chrome" = Google Chrome
"Move Media Player" = Move Media Player
"UnityWebPlayer" = Unity Web Player

========== Last 10 Event Log Errors ==========

[ Antivirus Events ]
Error - 10/5/2010 12:49:24 AM | Computer Name = Nancy-PC | Source = avast! | ID = 33554522
Description =

Error - 10/14/2010 4:27:19 AM | Computer Name = Nancy-PC | Source = avast! | ID = 33554522
Description =

Error - 10/14/2010 4:27:39 AM | Computer Name = Nancy-PC | Source = avast! | ID = 33554522
Description =

Error - 10/14/2010 4:28:04 AM | Computer Name = Nancy-PC | Source = avast! | ID = 33554522
Description =

Error - 10/18/2010 7:57:45 PM | Computer Name = Nancy-PC | Source = avast! | ID = 33554522
Description =

Error - 10/18/2010 7:57:47 PM | Computer Name = Nancy-PC | Source = avast! | ID = 33554522
Description =

Error - 10/18/2010 7:58:10 PM | Computer Name = Nancy-PC | Source = avast! | ID = 33554522
Description =

Error - 10/18/2010 7:58:11 PM | Computer Name = Nancy-PC | Source = avast! | ID = 33554522
Description =

Error - 10/18/2010 7:58:24 PM | Computer Name = Nancy-PC | Source = avast! | ID = 33554522
Description =

Error - 10/18/2010 7:58:32 PM | Computer Name = Nancy-PC | Source = avast! | ID = 33554522
Description =

[ Application Events ]
Error - 1/26/2012 6:33:07 PM | Computer Name = Nancy-PC | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 7.0.6002.18005 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: 2c50 Start Time: 01ccdbce40114000 Termination Time: 769

Error - 1/27/2012 2:57:45 AM | Computer Name = Nancy-PC | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 7.0.6002.18005 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: 31f0 Start Time: 01ccdc7a9f833a00 Termination Time: 624

Error - 1/27/2012 3:03:54 AM | Computer Name = Nancy-PC | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 7.0.6002.18005 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: 2d9c Start Time: 01ccdcc0fbbf94d0 Termination Time: 53

Error - 1/28/2012 11:55:23 AM | Computer Name = Nancy-PC | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 7.0.6002.18005 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: 40ac Start Time: 01ccddc2f3102fe0 Termination Time: 387

Error - 1/28/2012 12:14:25 PM | Computer Name = Nancy-PC | Source = WinMgmt | ID = 10
Description =

Error - 1/28/2012 3:46:41 PM | Computer Name = Nancy-PC | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 7.0.6002.18005 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: 9c4 Start Time: 01ccdddbe6daf134 Termination Time: 49

Error - 1/30/2012 12:32:23 PM | Computer Name = Nancy-PC | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 7.0.6002.18005 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: 235c Start Time: 01ccdefdfc2c9de4 Termination Time: 773

Error - 1/30/2012 5:29:21 PM | Computer Name = Nancy-PC | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 7.0.6002.18005 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: 260c Start Time: 01ccdf6cd022d0b4 Termination Time: 462

Error - 1/31/2012 8:31:38 PM | Computer Name = Nancy-PC | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 7.0.6002.18005 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: 271c Start Time: 01cce06dc78143e4 Termination Time: 49

Error - 2/1/2012 8:03:36 PM | Computer Name = Nancy-PC | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 7.0.6002.18005 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: 2564 Start Time: 01cce13457f1d184 Termination Time: 282

[ Media Center Events ]
Error - 10/28/2009 9:47:16 PM | Computer Name = Nancy-PC | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package SportsSchedule.

Error - 1/19/2010 6:56:48 AM | Computer Name = Nancy-PC | Source = MCUpdate | ID = 0
Description = DownloadPackgeTask.SubTasksComplete: failed downloading package SportsSchedule.

[ System Events ]
Error - 1/16/2012 1:25:07 AM | Computer Name = Nancy-PC | Source = Dhcp | ID = 1002
Description = The IP address lease 99.190.228.178 for the Network Card with network
address 002564045219 has been denied by the DHCP server 192.168.0.1 (The DHCP Server
sent a DHCPNACK message).

Error - 1/16/2012 1:30:21 AM | Computer Name = Nancy-PC | Source = Dhcp | ID = 1002
Description = The IP address lease 99.180.245.46 for the Network Card with network
address 002564045219 has been denied by the DHCP server 192.168.0.1 (The DHCP Server
sent a DHCPNACK message).

Error - 1/16/2012 1:36:25 AM | Computer Name = Nancy-PC | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.64 for the Network Card with network
address 002564045219 has been denied by the DHCP server 192.168.0.1 (The DHCP Server
sent a DHCPNACK message).

Error - 1/16/2012 1:48:10 AM | Computer Name = Nancy-PC | Source = Server | ID = 2505
Description = The server could not bind to the transport \Device\NetBT_Tcpip_{90C9E931-1799-4507-A1F5-E827E5E65FA3}
because another computer on the network has the same name. The server could not
start.

Error - 1/16/2012 1:48:12 AM | Computer Name = Nancy-PC | Source = Dhcp | ID = 1002
Description = The IP address lease 99.184.222.145 for the Network Card with network
address 002564045219 has been denied by the DHCP server 192.168.0.1 (The DHCP Server
sent a DHCPNACK message).

Error - 1/16/2012 1:53:34 AM | Computer Name = Nancy-PC | Source = Dhcp | ID = 1002
Description = The IP address lease 192.168.1.64 for the Network Card with network
address 002564045219 has been denied by the DHCP server 192.168.0.1 (The DHCP Server
sent a DHCPNACK message).

Error - 1/16/2012 7:17:02 PM | Computer Name = Nancy-PC | Source = DCOM | ID = 10005
Description =

Error - 1/16/2012 7:17:02 PM | Computer Name = Nancy-PC | Source = Service Control Manager | ID = 7009
Description =

Error - 1/16/2012 7:17:02 PM | Computer Name = Nancy-PC | Source = Service Control Manager | ID = 7000
Description =

Error - 1/20/2012 11:17:59 PM | Computer Name = Nancy-PC | Source = Service Control Manager | ID = 7034
Description =


< End of report >

Edited by mrsnhsa, 11 February 2012 - 08:35 AM.

  • 0

#8
Dakeyras

Dakeyras

    Anti-Malware Mammoth

  • Expert
  • 9,714 posts
Hi. :)

Just in case it takes me awhile to reply after you reply to me, PLEASE keep my case open. I really need to take care of my computer situation but I have some things going on right now that have priority. Plus I don't have a printer so with some instructions I might have to print out I have to get access to one.

Noted, however please bare in mind I only keep topic open for three to four days from my last reply. If you are unable to reply in full, merely let myself know, thank you.

Regarding the need of a printer, not really necessary as you can follow my instructions below one step at a time until complete etc.

Thank you in advance for your help.

You're welcome!

Backup the Registry:

Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.

  • Please go here and download ERUNT.
  • ERUNT (Emergency Recovery Utility NT) is a free program that allows you to keep a complete backup of your registry and restore it when needed.
  • Right-click on erunt-setup.exe and select Run as Administrator to Install ERUNT by following the prompts.
  • Use the default install settings but say No to the portion that asks you to add ERUNT to the Start-Up folder.
  • Start ERUNT either by double clicking on the desktop icon or choosing to start the program at the end of the setup process.
  • Choose a location for the backup. Note: the default location is C:\WINDOWS\ERDNT which is acceptable.
  • Make sure that at least the first two check boxes are selected.
  • Click on OK
  • Then click on YES to create the folder.
Note: If it is necessary to restore the registry, open the backup folder and start ERDNT.exe

Uninstall Trusteer Rapport:

This application is not actually required though advised by banking institutions for any online activities related to such. Personally I have found it creates more problems than actually proports to defend against. For example it will cause both a security and system conflict with any installed Anti-Virus application in some instances.

When I give the all clear, I suggest you consider KeyScrambler. Information and the freeware download link is on the page via the aforementioned URL.

Note: If you wish to try this, do not download/install until I do give the all clear.

  • Please download http://download.trus...eUninstall.exe' class='bbc_url' title='External link' rel='nofollow external'>RapportSafeUninstall to your Desktop.
  • Right-click on RapportSafeUninstal.exe and select Run as Administrator.
  • Follow the instructions/prompts and reboot your machine if advised.
Note: A tutorial for the above can be viewed here.

Reset Vista SP2 Firewall:

Click on Start(Vista Orb) >> Run... and cut/paste in the following and click on OK
firewall.cpl
Or Start(Vista Orb) >> Control Panel >> Windows Firewall

Click on the Change Settings >> Advanced >> Restore Defaults >> At the prompt click on Yes >> OK

Now click back on Change Settings again >> General >> and select On(recommended) >> Apply >> OK.

Next:

Right-click on OTL.exe and select Run as Administrator, then click on Run Scan. Post the new OTL log in your next reply and provide myself with a update about your machines current status please.

Note: Only one log will have been created by OTL this time and that is all I require.
  • 0

#9
mrsnhsa

mrsnhsa

    Member

  • Topic Starter
  • Member
  • PipPip
  • 51 posts
Hi,

Here is the log.

I tried to run my Avast scan but it still only goes up to 3% scanned in 1 & 1/2 hours even if I run the quick scan and not the full scan.

OTL logfile created on: 2/13/2012 1:39:20 PM - Run 3
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\Nancy\Desktop
64bit-Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6002.18005)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.97 Gb Total Physical Memory | 1.63 Gb Available Physical Memory | 54.87% Memory free
6.56 Gb Paging File | 4.21 Gb Available in Paging File | 64.14% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 451.07 Gb Total Space | 283.82 Gb Free Space | 62.92% Space Free | Partition Type: NTFS
Drive D: | 14.65 Gb Total Space | 6.02 Gb Free Space | 41.09% Space Free | Partition Type: NTFS

Computer Name: NANCY-PC | User Name: Nancy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\Nancy\Desktop\OTL.com (OldTimer Tools)
PRC - C:\Users\Nancy\AppData\Local\Google\Update\1.3.21.99\GoogleCrashHandler.exe (Google Inc.)
PRC - C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe (Adobe Systems, Inc.)
PRC - C:\Program Files\Alwil Software\Avast5\AvastUI.exe (AVAST Software)
PRC - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe (AVAST Software)
PRC - C:\Windows\SysWOW64\CSHelper.exe ()
PRC - C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe (McAfee, Inc.)
PRC - c:\Program Files (x86)\Common Files\Dell\Advanced Networking Service\hnm_svc.exe (Dell Inc.)
PRC - C:\Program Files (x86)\Common Files\Dell\Remote Access File Sync Service\dsl_fs_sync.exe (SingleClick Systems)
PRC - C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe ()
PRC - C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe (SoftThinks)
PRC - C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe ()
PRC - C:\Program Files (x86)\Common Files\Dell\MySQL\bin\mysqld.exe ()
PRC - C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
PRC - C:\Program Files\Dell\DellDock\DockLogin.exe (Stardock Corporation)
PRC - C:\Program Files (x86)\Common Files\Dell\apache\bin\httpd.exe (Apache Software Foundation)
PRC - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe (Yahoo! Inc.)
PRC - C:\ProgramData\UltraVNC\winvnc.exe (UltraVNC)


========== Modules (No Company Name) ==========

MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web.Services\2cf510e07b605923c496b1ae3c31335f\System.Web.Services.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\6bc98e9b5eedaa8f71c5454d36a4b772\System.Management.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\40da9084d0863e07d7ce55953833b8b0\System.Configuration.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\c1c06a392871267db27f7cbc40e1c4fb\System.Xml.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\1363115565fff5a641243a48f396f107\System.Windows.Forms.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\367c4043efc2f32d843cb588b0dc97fc\System.Drawing.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System\f9c36ea806e77872dce891c77b68fac3\System.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\b6632a8b2f276a8e31f5b0f6b2006cd1\mscorlib.ni.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\Toolbar.dll ()
MOD - C:\Program Files (x86)\AAdvantage eShoppingSM Toolbar\Toolbar.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\Helper.dll ()
MOD - C:\Program Files (x86)\AAdvantage eShoppingSM Toolbar\Helper.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\SearchComponent.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\RSSReader_plugin.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\emailchecker_plugin.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\bookmarksplugin.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\statplugin.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\weatherplugin.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\RadioPlugin.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\msgboxplugin.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\STService.exe ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\STFiles.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\STLog.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\STNLS.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\STPE.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\zlib1.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\STRegistry.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\libxml2.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Local Backup\PSTVdsDisk.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Online\SdbShared.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Online\SdbShared.XmlSerializers.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Online\SdbUI.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe ()
MOD - C:\Program Files (x86)\Dell DataSafe Online\BalloonWindow.dll ()
MOD - C:\Program Files (x86)\Dell DataSafe Online\CppUtils.dll ()
MOD - C:\Program Files (x86)\Common Files\Dell\apache\ioncube_loader_win_5.2.dll ()
MOD - C:\Program Files (x86)\Common Files\Dell\apache\libmysql.dll ()
MOD - C:\Users\Nancy\AppData\LocalLow\FCTB000062125\Toolbar\ImageConversion.dll ()
MOD - C:\Program Files (x86)\Common Files\Dell\apache\bin\zlib1.dll ()


========== Win32 Services (SafeList) ==========

SRV:64bit: - (avast! Antivirus) -- C:\Program Files\Alwil Software\Avast5\AvastSvc.exe (AVAST Software)
SRV:64bit: - (AERTFilters) -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe (Andrea Electronics Corporation)
SRV:64bit: - (DockLoginService) -- C:\Program Files\Dell\DellDock\DockLogin.exe (Stardock Corporation)
SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV:64bit: - (dlbx_device) -- C:\Windows\SysNative\dlbxcoms.exe ( )
SRV - (CSHelper) -- C:\Windows\SysWOW64\CSHelper.exe ()
SRV - (clr_optimization_v4.0.30319_32) -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe (Microsoft Corporation)
SRV - (McComponentHostService) -- C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe (McAfee, Inc.)
SRV - (PanelSvc) -- C:\Program Files (x86)\YouGov\PanelApp\PanelSvc.exe ()
SRV - (GoToAssist) -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe (Citrix Online, a division of Citrix Systems, Inc.)
SRV - (hnmsvc) -- c:\Program Files (x86)\Common Files\Dell\Advanced Networking Service\hnm_svc.exe (Dell Inc.)
SRV - (dsl-fs-sync) -- C:\Program Files (x86)\Common Files\Dell\Remote Access File Sync Service\dsl_fs_sync.exe (SingleClick Systems)
SRV - (SftService) -- C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE (SoftThinks)
SRV - (dsl-db) -- C:\Program Files (x86)\Common Files\Dell\MySQL\bin\mysqld.exe ()
SRV - (clr_optimization_v2.0.50727_32) -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe (Microsoft Corporation)
SRV - (Apache2.2) -- C:\Program Files (x86)\Common Files\Dell\apache\bin\httpd.exe (Apache Software Foundation)
SRV - (YahooAUService) -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe (Yahoo! Inc.)
SRV - (uvnc_service) -- C:\ProgramData\UltraVNC\winvnc.exe (UltraVNC)


========== Driver Services (SafeList) ==========

DRV:64bit: - (aswSnx) -- C:\Windows\SysNative\drivers\aswSnx.sys (AVAST Software)
DRV:64bit: - (aswSP) -- C:\Windows\SysNative\drivers\aswSP.sys (AVAST Software)
DRV:64bit: - (aswRdr) -- C:\Windows\SysNative\drivers\aswRdr.sys (AVAST Software)
DRV:64bit: - (aswTdi) -- C:\Windows\SysNative\drivers\aswTdi.sys (AVAST Software)
DRV:64bit: - (aswMonFlt) -- C:\Windows\SysNative\drivers\aswMonFlt.sys (AVAST Software)
DRV:64bit: - (aswFsBlk) -- C:\Windows\SysNative\drivers\aswFsBlk.sys (AVAST Software)
DRV:64bit: - (SBRE) -- C:\Windows\SysNative\drivers\SBREdrv.sys (Sunbelt Software)
DRV:64bit: - (igfx) -- C:\Windows\SysNative\DRIVERS\igdkmd64.sys (Intel Corporation)
DRV:64bit: - (Packet) -- C:\Windows\SysNative\DRIVERS\packet.sys (SingleClick Systems)
DRV:64bit: - (RTL8169) -- C:\Windows\SysNative\DRIVERS\Rtlh64.sys (Realtek Corporation )
DRV:64bit: - (e1express) Intel® -- C:\Windows\SysNative\DRIVERS\e1e6032e.sys (Intel Corporation)
DRV:64bit: - (PxHlpa64) -- C:\Windows\SysNative\Drivers\PxHlpa64.sys (Sonic Solutions)
DRV:64bit: - (R300) -- C:\Windows\SysNative\DRIVERS\atikmdag.sys (ATI Technologies Inc.)
DRV - (RapportCerberus_34302) -- C:\ProgramData\Trusteer\Rapport\store\exts\RapportCerberus\34302\RapportCerberus64_34302.sys ()
DRV - (Packet) -- C:\Windows\SysWOW64\drivers\packet.sys (SingleClick Systems)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\..\URLSearchHook: - No CLSID value found
IE - HKCU\..\URLSearchHook: {da879c19-9088-418b-a63a-2e6fb294eaf0} - C:\Program Files (x86)\AAdvantage eShoppingSM Toolbar\Helper.dll ()
IE - HKCU\..\URLSearchHook: {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - No CLSID value found
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "http://www.ask.com/?...?l=dis&o=13150"
FF - prefs.js..extensions.enabledItems: [email protected]:7
FF - prefs.js..extensions.enabledItems: {53F9B74B-B22A-4EB0-9FEB-14F05390930C}:1505.2011.817.1216
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}:6.0.21
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24
FF - prefs.js..extensions.enabledItems: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.9.7
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}:6.0.26
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}:6.0.29

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@nbc.com/DirectPlayer: C:\Program Files (x86)\NBC Direct\npDirectPlayerMozilla.dll File not found
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@movenetworks.com/Quantum Media Player: C:\Users\Nancy\AppData\Roaming\Move Networks\plugins\npqmp071505000011.dll (Move Networks)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Nancy\AppData\Local\Google\Update\1.3.21.99\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Nancy\AppData\Local\Google\Update\1.3.21.99\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@unity3d.com/UnityPlayer,version=1.0: C:\Users\Nancy\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files\Alwil Software\Avast5\WebRep\FF [2011/12/04 23:55:39 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 10.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2012/02/02 18:05:38 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 10.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2012/01/16 17:18:58 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\[email protected]: C:\Users\Nancy\AppData\Roaming\Move Networks [2009/11/11 19:30:24 | 000,000,000 | ---D | M]

[2010/06/08 15:44:43 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Extensions
[2011/12/25 12:37:56 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\la4dmgu5.default\extensions
[2010/11/25 12:36:47 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\la4dmgu5.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2011/12/25 12:37:56 | 000,000,000 | ---D | M] (DownloadHelper) -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\la4dmgu5.default\extensions\{b9db16a4-6edc-47ec-a1f4-b86292ed211d}
[2012/02/08 06:18:34 | 000,002,396 | ---- | M] () -- C:\Users\Nancy\AppData\Roaming\Mozilla\Firefox\Profiles\la4dmgu5.default\searchplugins\mypoints-search.xml
[2012/01/12 05:46:43 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2012/02/02 18:05:34 | 000,134,104 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll
[2009/11/20 14:05:31 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npCouponPrinter.dll
[2011/10/03 04:06:04 | 000,476,904 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npdeployJava1.dll
[2009/11/20 14:05:32 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npMozCouponPrinter.dll
[2012/01/12 05:46:29 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml
[2012/01/12 05:46:29 | 000,002,040 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml

========== Chrome ==========

CHR - default_search_provider: Bing (Enabled)
CHR - default_search_provider: search_url = http://www.bing.com/...q={searchTerms}
CHR - default_search_provider: suggest_url = http://api.bing.com/...uage={language}
CHR - plugin: Shockwave Flash (Disabled) = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\PepperFlash\11.1.31.203\pepflashplayer.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Nancy\AppData\Local\Google\Chrome\Application\17.0.963.46\gcswf32.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Users\Nancy\AppData\Local\Google\Chrome\Application\17.0.963.46\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\Nancy\AppData\Local\Google\Chrome\Application\17.0.963.46\pdf.dll
CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll
CHR - plugin: Java Deployment Toolkit 6.0.290.11 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
CHR - plugin: Java™ Platform SE 6 U29 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll
CHR - plugin: Coupons Inc., Coupon Printer Manager (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npCouponPrinter.dll
CHR - plugin: Coupons Inc., Coupon Printer Manager (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npMozCouponPrinter.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\Mozilla Firefox\plugins\npqtplugin7.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: Unity Player (Enabled) = C:\Users\Nancy\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
CHR - plugin: Google Update (Enabled) = C:\Users\Nancy\AppData\Local\Google\Update\1.3.21.99\npGoogleUpdate3.dll
CHR - plugin: Move Streaming Media Player (Enabled) = C:\Users\Nancy\AppData\Roaming\Move Networks\plugins\npqmp071505000011.dll
CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.0.60831.0\npctrl.dll
CHR - plugin: Windows Presentation Foundation (Enabled) = c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
CHR - plugin: Default Plug-in (Enabled) = default_plugin
CHR - Extension: YouTube = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.3_0\
CHR - Extension: Google Search = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.17_0\
CHR - Extension: Gmail = C:\Users\Nancy\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2006/09/18 15:37:24 | 000,000,761 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2:64bit: - BHO: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE64.dll (AVAST Software)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (Freecause Toolbar BHO) - {5712A6BB-B6C8-4E52-A152-1BA741C9A6A2} - C:\Program Files (x86)\AAdvantage eShoppingSM Toolbar\Toolbar.dll ()
O2 - BHO: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll (AVAST Software)
O3:64bit: - HKLM\..\Toolbar: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE64.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (AAdvantage eShoppingSM Toolbar) - {85741F1D-ED47-4DCF-9109-07D10213C4D0} - C:\Program Files (x86)\AAdvantage eShoppingSM Toolbar\Toolbar.dll ()
O3 - HKLM\..\Toolbar: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll (AVAST Software)
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (AAdvantage eShoppingSM Toolbar) - {85741F1D-ED47-4DCF-9109-07D10213C4D0} - C:\Program Files (x86)\AAdvantage eShoppingSM Toolbar\Toolbar.dll ()
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe File not found
O4:64bit: - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [avast] C:\Program Files\Alwil Software\Avast5\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe ()
O4 - HKLM..\Run: [PDVDDXSrv] C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe (CyberLink Corp.)
O4 - HKCU..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe File not found
O4 - HKLM..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe (Softthinks)
O4 - HKCU..\RunOnce: [Shockwave Updater] C:\Windows\SysWOW64\Adobe\Shockwave 11\SwHelper_1151601.exe -Update -1151601 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; WOW64; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.21022; .NET CLR 3.5.30729; MDDC; .NET CLR 3.0.30729; .NET4.0C)" -"http://www.adobe.com...kwave/welcome/" File not found
O4 - Startup: C:\Users\Nancy\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {038E2507-7A48-41E2-94AD-7F23D199AF4E} http://www.worldwinn...ems/zengems.cab (ZenGems Control)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {233C1507-6A77-46A4-9443-F871F945D258} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {615F158E-D5CA-422F-A8E7-F6A5EED7063B} http://www.worldwinn...d/bejeweled.cab (Bejeweled Control)
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} http://www.worldwinn...ed/wwlaunch.cab (Wwlaunch Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {95A311CD-EC8E-452A-BCEC-B844EB616D03} http://www.worldwinn...eweledtwist.cab (BejeweledTwist Control)
O16 - DPF: {A7846ED2-9DE6-4E8A-B116-A8ACEBFA7DB1} http://rms2.invokeso...1452/MILive.cab (Invoke Solutions MILiveParticipantPadHelper Control)
O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {D8AA889B-2C65-47C3-8C16-3DCD4EF76A47} Reg Error: Key error. (Invoke Solutions Participant Control(MR))
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{90C9E931-1799-4507-A1F5-E827E5E65FA3}: DhcpNameServer = 192.168.0.1 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{90C9E931-1799-4507-A1F5-E827E5E65FA3}: NameServer = 68.94.156.1,68.94.157.1
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) -C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) -C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Users\Nancy\Pictures\Reuben and Nancy [2].jpg
O24 - Desktop BackupWallPaper: C:\Users\Nancy\Pictures\Reuben and Nancy [2].jpg
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2004/04/30 16:01:00 | 000,000,053 | -HS- | M] () - D:\AUTORUN.INF -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/02/13 13:26:14 | 000,000,000 | ---D | C] -- C:\Windows\ERDNT
[2012/02/13 13:25:34 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ERUNT
[2012/02/13 13:25:32 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\ERUNT
[2012/02/10 22:59:15 | 000,584,192 | ---- | C] (OldTimer Tools) -- C:\Users\Nancy\Desktop\OTL.com
[2012/01/20 09:43:41 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{3C567A80-DEE4-4FFB-BCDE-DC2E8501038D}
[2012/01/20 09:43:22 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{4C67DA6D-FDA5-4919-B5A4-6EAC9598B748}
[2012/01/19 22:34:26 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\avast! Free Antivirus
[2012/01/16 17:16:05 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2012/01/15 11:14:00 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{6392B6F5-375A-4EAE-BF1F-29E9A3CB9FD3}
[2012/01/15 11:13:41 | 000,000,000 | ---D | C] -- C:\Users\Nancy\AppData\Local\{6A76D742-6096-4627-90FD-50F6F2986952}
[2012/01/15 10:05:00 | 001,689,600 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\lsasrv.dll
[2012/01/15 10:04:53 | 000,094,720 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\secur32.dll
[2012/01/14 15:06:13 | 000,049,752 | ---- | C] (Sunbelt Software) -- C:\Windows\SysNative\drivers\SBREDrv.sys
[2012/01/14 15:06:13 | 000,027,472 | ---- | C] (Sunbelt Software) -- C:\Windows\SysNative\sbbd.exe
[2012/01/14 15:05:44 | 000,000,000 | ---D | C] -- C:\VIPRERESCUE
[2009/12/03 03:18:48 | 008,656,832 | ---- | C] (Dell, Inc. ) -- C:\Users\Nancy\AppData\Roaming\DataSafeDotNet.exe

========== Files - Modified Within 30 Days ==========

[2012/02/13 13:25:34 | 000,000,765 | ---- | M] () -- C:\Users\Nancy\Desktop\NTREGOPT.lnk
[2012/02/13 13:25:34 | 000,000,746 | ---- | M] () -- C:\Users\Nancy\Desktop\ERUNT.lnk
[2012/02/13 12:28:50 | 000,003,616 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2012/02/13 12:28:50 | 000,003,616 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2012/02/12 18:58:02 | 000,000,908 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-4291743190-1094446509-4235014684-1000UA.job
[2012/02/12 08:55:38 | 000,000,418 | -H-- | M] () -- C:\Windows\tasks\User_Feed_Synchronization-{FA129C6F-57CE-4DCB-9873-E1F62DC5CAC7}.job
[2012/02/12 06:56:51 | 000,000,856 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-4291743190-1094446509-4235014684-1000Core.job
[2012/02/10 22:59:28 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Nancy\Desktop\OTL.com
[2012/02/10 18:14:59 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/02/10 18:14:55 | 3184,582,656 | -HS- | M] () -- C:\hiberfil.sys
[2012/02/08 22:00:16 | 000,002,044 | ---- | M] () -- C:\Users\Nancy\Desktop\Google Chrome.lnk
[2012/02/08 22:00:16 | 000,002,006 | ---- | M] () -- C:\Users\Nancy\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2012/01/19 22:36:23 | 000,000,000 | ---- | M] () -- C:\Windows\SysWow64\config.nt
[2012/01/19 22:34:27 | 000,001,798 | ---- | M] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2012/01/16 17:18:59 | 000,001,919 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk

========== Files Created - No Company Name ==========

[2012/02/13 13:25:34 | 000,000,765 | ---- | C] () -- C:\Users\Nancy\Desktop\NTREGOPT.lnk
[2012/02/13 13:25:34 | 000,000,746 | ---- | C] () -- C:\Users\Nancy\Desktop\ERUNT.lnk
[2012/01/19 22:34:27 | 000,001,798 | ---- | C] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2012/01/16 17:18:58 | 000,001,919 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Reader 9.lnk
[2012/01/16 17:18:58 | 000,001,804 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader 9.lnk
[2010/08/25 19:34:30 | 000,982,240 | ---- | C] () -- C:\Windows\SysWow64\igkrng500.bin
[2010/08/25 19:34:30 | 000,439,308 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng500.bin
[2010/08/25 19:34:30 | 000,092,356 | ---- | C] () -- C:\Windows\SysWow64\igfcg500m.bin
[2010/08/25 18:52:00 | 000,208,896 | ---- | C] () -- C:\Windows\SysWow64\iglhsip32.dll
[2010/08/25 18:52:00 | 000,143,360 | ---- | C] () -- C:\Windows\SysWow64\iglhcp32.dll
[2010/05/25 19:20:15 | 000,266,240 | ---- | C] () -- C:\Windows\SysWow64\CSHelper.exe
[2010/01/31 17:03:30 | 000,000,680 | ---- | C] () -- C:\Users\Nancy\AppData\Local\d3d9caps.dat
[2009/12/03 13:06:48 | 000,117,248 | ---- | C] () -- C:\Windows\SysWow64\EhStorAuthn.dll
[2009/12/03 13:06:08 | 000,107,612 | ---- | C] () -- C:\Windows\SysWow64\StructuredQuerySchema.bin
[2009/12/03 13:05:29 | 000,368,640 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/10/20 02:10:13 | 000,001,364 | ---- | C] () -- C:\Users\Nancy\AppData\Roaming\wklnhst.dat
[2009/10/19 02:31:53 | 000,003,584 | ---- | C] () -- C:\Users\Nancy\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/10/07 12:23:29 | 000,139,824 | ---- | C] () -- C:\Windows\SysWow64\igfcg500.bin
[2009/04/24 21:58:05 | 000,018,904 | ---- | C] () -- C:\Windows\SysWow64\StructuredQuerySchemaTrivial.bin
[2008/01/20 20:50:05 | 000,060,124 | ---- | C] () -- C:\Windows\SysWow64\tcpmon.ini
[2006/11/02 09:37:05 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2006/11/02 06:37:14 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2006/11/02 06:24:17 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2006/11/02 06:18:17 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat
[2006/11/02 03:47:54 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin

========== Alternate Data Streams ==========

@Alternate Data Stream - 133 bytes -> C:\ProgramData\TEMP:5D432CE3

< End of report >
  • 0

#10
Dakeyras

Dakeyras

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Hi. :)

I tried to run my Avast scan but it still only goes up to 3% scanned in 1 & 1/2 hours even if I run the quick scan and not the full scan.

OK and thanks for the update. It does appear your current installed version is out of date. The newest being version 6. We will address that in due course however. I will further add take no action yourself with regard to the aforementioned and or attempt to run a scan again please for the time being.

Temp' Disable Windows Defender:

This is so it will not hinder the Malware Removal process.

  • Launch Windows Defender via Start(Vista Orb), Control Panel, Windows Defender and go to Tools >> Options.
  • There will be a list of configuration options.
  • Scroll down to the end of the list to Administrator options.
  • Deselect the Use Windows Defender box and press the Save button.
  • Now you will receive a notification saying that Windows Defender is turned off.
  • Click on Save then Close on the Notification that appears.
A graphical tutorial explaining the above can be viewed here.

You may re-enable this when I give the all clear, though personally I would leave it disabled as it is not a particularly effective application and unfortunately it cannot be uninstalled because it is a integral part of the Vista Operating System.

Custom OTL Script:

  • Right-click OTL.exe and select Run as Administrator to start the program.
  • Copy the lines from the quote-box(do not copy the word quote) to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):

:OTL
IE - HKCU\..\URLSearchHook: - No CLSID value found
IE - HKCU\..\URLSearchHook: {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - No CLSID value found
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O16 - DPF: {D8AA889B-2C65-47C3-8C16-3DCD4EF76A47} Reg Error: Key error. (Invoke Solutions Participant Control(MR))
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-itss - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
@Alternate Data Stream - 133 bytes -> C:\ProgramData\TEMP:5D432CE3

:Files
ipconfig /flushdns /c

:Commands
[ResetHosts]
[EmptyTemp]
[CreateRestorePoint]
[Reboot]

  • Return to OTL, right-click in the Custom Scans/Fixes window (under the cyan bar) and choose Paste.
  • Then click the red Run Fix button.
  • Let the program run unhindered.
  • If OTL asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
Note: The logfile can also be located C: >> _OTL >> MovedFiles >> DD/DD/DD TT/TT.txt <-- denotes date/time log created.

Next:

Please download Malwarebytes' Anti-Malware to your desktop.

  • Double-click mbam-setup.exe and select then follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
    When the program loads, Decline the Malwarebytes' Anti-Malware Trial(You can activate this when we've finished, if you so wish but only if you opt to keep Windows Defender disabled otherwise both a security/system conflict will occur).
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please post that log in your next reply.
The log can also be found here:

  • Launch Malwarebytes' Anti-Malware
  • Click on the Logs radio tab.
Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

When completed the above, please post back the following in the order asked for:

  • How is your computer performing now, any further symptoms and or problems encountered?
  • OTL Log from the Custom Script.
  • Malwarebytes Anti-Malware Log.

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#11
mrsnhsa

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Hi,

I just want to let you know that I probably won't be able to work on the things you mentioned and post my results until Friday morning so please keep my case open.

Thanks, Nancy
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#12
Dakeyras

Dakeyras

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OK, thank you for the courtesy of informing myself. :)
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#13
mrsnhsa

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Hi,

I know I said Friday morning I would work on the things you suggested and post my results but right now I am having a situation with my tenants refrigerator and might not get to doing this until Monday.

Please hold my case open because I do need to have it resolved, I am just having a situation of one thing after the other lately and have to take care of those things first since other people are involved.

I appreciate all you are trying to do to help me.

Sincerely, Nancy
  • 0

#14
Dakeyras

Dakeyras

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OK, no problem. Some friendly advice it would be best not to use your computer and or limit usage if able until carried out my prior advice/instructions. :)
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#15
mrsnhsa

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Hi,

I had a chance to start on your instructions but I am running into some problems that won't let me do that. Please bear with me if I ask some stupid questions since I am not a computer expert like all of you who try to help us here. Side note: I think all of you guys are great for doing this for us "dummies".

I was able to close Windows Defender.

I started on the OTL instructions but I have OTL.com loaded on my computer not OTL.exe (because for some reason that doesn't want to download it just runs but never finishes) so nothing comes up saying Run as Administrator when I right click.
I still opened the window but when I tried to cut and paste per the instructions, after I pasted (I did NOT paste the word Quote) and clicked on Run Fix the window started to have the words (Not Responding) and the cursor just kept making the circle like it was waiting.
I closed out of it and then I did notice that when I check the properties of my OTL version - in the Security section it does show:

Group or user names

and gives me 3 choices to highlight.

System [which is already highlighted by the computer]

Nancy(Nancy-PC\Nancy)

Administrators(Nancy-PC\Administrators)

Am I supposed to change it to Administrators before I start your instructions?

Is that why it comes up Not Responding?
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