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Keeps freezing despite just surfing net etc


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#1
ztips

ztips

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Hi
Its been doing that for a while , seems so slow and if use twitter its seconds behind what i type appearing on screen and even forgets spaces etc
I use windows explorer 7 as pc wont let me use 8 as dont have windows 7
I normally have 1 window open with 4 tabs and then reguarly freezes and have to wait before i can use again.
Normally have fairbot a trading for betting tool open but cant think that takes up that much room
I have 2 gb of ram

Today i have ran spybot and cccleaner and accepted any changes its proposed

We think my pc is about 6 years old maybe less not totally sure but its still very quiet

Really appreciate any help

Thanks

Scott
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#2
rshaffer61

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Hello ztips.... Welcome to
GeeksToGo, :thumbsup:
:ph34r: :yes:

I'm sorry to hear about your issue. We will try to help you resolve this as soon as possible.
  • Please understand we are all volunteers and we are not here all the time.
  • Sometimes it may be a extended amount of time to get back to you. If it has been
    more then 3 days please shoot me a PM and I will try to get back to you quickly
    then.
  • Please do the following and supply the requested information as needed. If you
    don't understand my instructions please ask and I will try to explain them
    clearer for you.
  • Do not attempt any steps unless instructed or ask before to
    make sure they will not cause any further issues.
  • If you are receiving assistance in any other forum site please let us know as there may be conflicting advice given.


Before we can help you need to provide the following so I can start you in the right direction.
Laptop or Desktop?
  • If a name brand system then what brand, make and model is the system?
  • If custom built then what brand, make and model is the motherboard
  • Total memory installed
  • Total hard drive capacity and free space
  • What steps have you taken so far to resolve the issue



Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.








Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply
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#3
ztips

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thanks very much

here are details much appreciated

Hewlett packard Pavillion T3320 UK
2 gb ram 2.93 ghz cpu processor
used 69.2gb free 111 gb on hard drive
Steps , spybot , tuneup utilities , cc cleaner , tried numerous things

Hope this is ok

Thank you very much :-)

Attached Thumbnails

  • my hard drive.JPG

Attached Files


Edited by ztips, 15 January 2012 - 10:26 AM.

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#4
rshaffer61

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Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged
Please do not run any other Auslogics programs other then this one as they may cause unwanted results.
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#5
computer junkie

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Its possible your close to the maximum memory or somewhere along the line you have deleted a vital windows component. The firt thing i would do is get out the operating systems cd and place it in the cd rom slot. When it asks what to install, click on the windows components. restart. Its an easy fix and worth a try, good luck.
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#6
ztips

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Hi
Its made no difference that tool you got me to buy :-(

I now get the 206 runtime error , so yet again i bought another item called errorend and that never dealt with the problem either

I use yahoo mail and even just typing an email is in slow mow

Keep getting this problem now where eventhou caps off i still type in uppercase and the numbers stopped working so just had to re boot

Also keep typing on some forums and the spacebar seems to stop and just 1 continuos word

is my PC buggered ?

Thanks
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#7
rshaffer61

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What tool and I didn't tell you to buy anything in any post to you.

Its made no difference that tool you got me to buy :-(



Keep getting this problem now where eventhou caps off i still type in uppercase and the numbers stopped working so just had to re boot

When did this problem start as it wasn't part of your original post?




Go HERE and read the tutorial that shows how to do SFC or System File Checker and running in a Elevated Command Prompt in Vista and Win7.
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#8
ztips

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Thanks for the reply again

I bought the anuslogic defrag , i did what you said and it said to fix the probems i had to buy it so paid £33 for it

Then after used that i got the 206 runtime error so i googled that and was told about errorend so i bought that as well

to fix the 206 runtime and it didnt so have asked for a refund on that as has 60 day money back with clickbank

The typing slower was only yesterday and today it started

I deleted spybot and the error end off my pc and re booted and working better than it was now

Still get the runtime error etc thou

Hope thats clear :-)
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#9
rshaffer61

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I bought the anuslogic defrag , i did what you said and it said to fix the problems i had to buy it so paid £33 for it

I never said to buy anything and in fact Auslogics defrag is free to download. No where in my instructions does it say you have to purchase the program.



Then after used that i got the 206 runtime error so i googled that and was told about errorend so i bought that as well

to fix the 206 runtime and it didnt so have asked for a refund on that as has 60 day money back with clickbank

This step you took without any instructions and most likely caused the keyboard issue.

Now we have more steps to take to try and correct everything but that is ok. PLEASE PLEASE read the instructions carefully and if anything I ask you to do pops up with you have to buy anything STOP and ask. I do not promote the buying of any program that suggest unless specifically asked about it. Everything i suggest is free to download with the option to purchase if you so chose to do so.

Lets check the file system for XP to make sure it is correct.

Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Flyupload, and post download link.


If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.

Go Start and then Run
type in regedit and click OK


Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries Values on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!


Thanks to Broni for the instructions
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#10
ztips

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it already was aimed at my c drive , is that normal then ??

Anyway i did the sfc /scannow and it just quit after finishing so that means no errors then ??

Thanks
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#11
rshaffer61

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Yep no problems there. Try the next step and let me know the results.

Go to

Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Reboot after your done running chkdsk /r...
then Go to Start...Run and type: eventvwr.msc press Enter
When Event Viewer opens, click on Applications... then scroll down to Winlogon and double-click on it. This is the log created after running Checkdisk...copy and paste the log back here


We will advise after studying the log.
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#12
ztips

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Here is the copy and paste

Checking file system on C:
The type of the file system is NTFS.
Volume label is HP_PAVILION.

A disk check has been scheduled.
Windows will now check the disk.
Cleaning up instance tags for file 0x234e.
Cleaning up minor inconsistencies on the drive.
Cleaning up 2910 unused index entries from index $SII of file 0x9.
Cleaning up 2910 unused index entries from index $SDH of file 0x9.
Cleaning up 2910 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
Windows has made corrections to the file system.

189060952 KB total disk space.
72354632 KB in 113611 files.
44780 KB in 13034 indexes.
4 KB in bad sectors.
551600 KB in use by the system.
65536 KB occupied by the log file.
116109936 KB available on disk.

4096 bytes in each allocation unit.
47265238 total allocation units on disk.
29027484 allocation units available on disk.

Internal Info:
c0 3e 02 00 c0 ee 01 00 1d e3 02 00 00 00 00 00 .>..............
e2 07 00 00 03 00 00 00 39 10 00 00 00 00 00 00 ........9.......
fe 30 31 09 00 00 00 00 16 7e 0b 56 00 00 00 00 .01......~.V....
16 87 3f 19 00 00 00 00 74 e2 a7 92 05 00 00 00 ..?.....t.......
08 81 5a 61 06 00 00 00 64 8d 8a 7c 0c 00 00 00 ..Za....d..|....
f0 61 cc ae 00 00 00 00 a8 39 07 00 cb bb 01 00 .a.......9......
00 00 00 00 00 20 2d 40 11 00 00 00 ea 32 00 00 ..... -@.....2..

Windows has finished checking your disk.
Please wait while your computer restarts.


For more information, see Help and Support Center at

thanks
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#13
rshaffer61

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4 KB in bad sectors.

This could be the issue depending on where those bad sectors are located.
Please rerun the chkdsk instructions and post the new log.
If the same error shows up then please do the following.


Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, try the Hitachi DFT CD Image version of the software

Thanks to Broni for the instructions
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#14
ztips

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same again

I dont have a disk to do the 2nd part will need to buy some!!

Just normal dvdr ??

Checking file system on C:
The type of the file system is NTFS.
Volume label is HP_PAVILION.

A disk check has been scheduled.
Windows will now check the disk.
Cleaning up 1 unused index entries from index $SII of file 0x9.
Cleaning up 1 unused index entries from index $SDH of file 0x9.
Cleaning up 1 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.

189060952 KB total disk space.
72330836 KB in 113539 files.
44856 KB in 13031 indexes.
4 KB in bad sectors.
551600 KB in use by the system.
65536 KB occupied by the log file.
116133656 KB available on disk.

4096 bytes in each allocation unit.
47265238 total allocation units on disk.
29033414 allocation units available on disk.

Internal Info:
c0 3e 02 00 75 ee 01 00 c0 e3 02 00 00 00 00 00 .>..u...........
e2 07 00 00 03 00 00 00 dd 04 00 00 00 00 00 00 ................
5e 0b 0b 09 00 00 00 00 b2 62 b2 56 00 00 00 00 ^........b.V....
d0 2e 61 0e 00 00 00 00 76 ec ce 91 05 00 00 00 ..a.....v.......
ce cc ef 5a 06 00 00 00 b2 5c fc 6a 0c 00 00 00 ...Z.....\.j....
90 77 cb ae 00 00 00 00 a8 39 07 00 83 bb 01 00 .w.......9......
00 00 00 00 00 50 b9 3e 11 00 00 00 e7 32 00 00 .....P.>.....2..

Windows has finished checking your disk.
Please wait while your computer restarts.


For more information, see Help and Support Center at
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#15
ztips

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my wife found be a cd - rw so thats cool

I am on the page you said to go to but how do i know which tool to use ? I havent a clue what make my hard drive is
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