It reads DVDs just fine but when I put a CD in it sounds like it starts running but does not do anything. I r-click DVD RW Drive E: and it says "Please insert a disk into DVD RW Drive (E:)." I have visited other forums and they said to update driver and I have tried this but it says that it has the latest driver installed. I also found some where they say to edit the registry for filters but the issue for those are when it is not even seeing the device at all and didn't want to try that since that is not my issue. I will if that is recommended but wanted to ask first if i should. Also there was another registry edit...
If your vista version does not have the gpedit function, do the following.
Open regedit, go to:
In the right pane, if it does not already exist, create a new 32-bit DWORD value. Name the new value as NoCDBurning, and assign the value data to 1.
Reboot or logoff/logon to apply.
... But this did not work. any help would be greatly appreciated as I am trying to save her money from buying a new one.