Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Windows 7 won't boot

  • Please log in to reply




  • Member
  • PipPip
  • 53 posts
I am running Windows 7 on a Dell 1545 Inspiron laptop. Yesterday I downloaded software from Virgin Media to enable me to backup photos. Was in the middle of backup when there was a power failure and, as there wasn't much life on laptop battery, it shut down before I realised. When I try to reboot I get a message saying " Windows failed to start. A recent hardware/software change might be the cause. Insert Windows Installation disk and click repair computer.
File: \Boot\BCD
Status: 0xc000000d
Info: The Windows Boot Configuration Data file is missing required information."

I haven't found the disk yet but am worried that following the instructions above will effectively reinstall Windows and I will lose valuable files on the hard drive.

I have tried tapping F8 on startup but can't get into safe mode to back up my files.

If I don't find the disk is there an alternative solution?

Any help appreciated. I am a 60 year old retiree and whilst not a complete novice I would appreciate it if you could reply in laymans terms!

  • 0




    Mechanised Mod

  • Global Moderator
  • 24,549 posts
Hi GrahamH
It is not always F8 to get into the BIOS, try tapping F2 when you next power up, on some computers you can also temporarily boot from the CD/DVD drive by pressing F12, tapping the Del key is also used to enter the BIOS on some computers.
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP