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Adaware and Malware problem [Solved]


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#61
scottb

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Ok Guy's

I think i am just going to have to accept this is a compatibility issue. Either it's Vista as an operating system (pants) or my router, or a combination of both. I've spent the last 4 hours going through an article i came a cross. It has the same issues all Vista o/s and ranging from 2007 right up to 2012. By all accounts this issue has been ongoing for 5 years and no one has came up with a complete fix. I don't think were going to be able to. At the moment I have the alternet access set to a static so if it doesn't kick in with automatic then the alternate should kick in. Not ideal but at least it's working.

Big thanks for all the help Ron, I am not great with Vista and windows 7. Did a fair bit on XP but since my daughter came along 4 year ago haven't had much time to keep up with things.

Essexboy,

Are we all clean or do you want me to post another log to check?

Edited by scottb, 03 February 2012 - 11:45 AM.

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#62
scottb

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Hi Guy's

How we doing? It's went a little bit quite. Sorry If I shouldn't have posted the link to the article. I thought it was ok as it was relevant to the fault.

Thanks again Ron for the help. I'll assume were all clean Essexboy thanks again for the help as well.

scottb.
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#63
Essexboy

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Hi Scott

I will remove my tools now. I learnt some interesting network things along the way.. I feel this may be a system specific problem as when I was using Vista I never had this problem

Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [emptytemp]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done


Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Posted Image
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
  • Go to this site and click Do I have Java
  • It will check your current version and then offer to update to the latest version

SPRING CLEAN

To manually create a new Restore Point
  • Go to Control Panel and select System
  • Select System
  • On the left select System Protection and accept the warning if you get one
  • Select System Protection Tab
  • Select Create at the bottom
  • Type in a name i.e. Clean
  • Select Create

Now we can purge the infected ones
  • GoStart > All programs > Accessories > system tools
  • Right click Disc cleanup and select run as administrator
  • Select Your main drive and accept the warning if you get one
  • For a few moments the system will make some calculations
  • Select the More Options tab
  • In the System Restore and Shadow Backups select Clean up
  • Select Delete on the pop up
  • Select OK
  • Select Delete

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Posted Image
Malwarebytes. Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

Keep safe :wave:
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#64
scottb

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Hi Essexboy,

Thanks for the help, I've just uninstalled everything so will run it until tomorrow avo.
It would appear the networking issue is a compatability issue between some routers and vista.
I hope Ron didn't take offence at me refering to vista as pants? I've never used it reguarly but I know a lot of people who have and none really like it. I've only used it on other peoples computers.

Anyway thanks again for the help cleaning this and a big thanks to Ron for all the help too.

Scottb.
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#65
Essexboy

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I must admit I was not overly impressed with Vista after running it for a year or so.. Windows 7 cures the problems that Vista had

It was our pleasure to try and assist
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#66
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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