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Pc shuts down randomly


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#1
CreeSweetSage

CreeSweetSage

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I have a emachine windows 7. It is 4 months old. I use dialup. On and off since we had gotten the pc, it would shutdown. We believed it was because microsoft was updating. so we turned that off. Only now it has begun to turn off more often. Yesterday 3 times in one day. It does NOT boot back up, we have to manually turn it back on. It cleans the adobe flash cache(which makes game playing on farmville, etc impossible). We have not added anything to the machine, google chrome, mozilla and adobe flash player. noting seems amiss when we boot back up, other than it tells use that windows did not close properly and we can start up in safe mode. WHAT could cause it to turn off randomly and WHY does it constantly clean the cache. Thanks, Cree
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#2
happyrock

happyrock

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since It is 4 months old it should be under warranty...contact emachine support...
that way we don't wind up voiding your warranty
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