Black Screen
Started by
michellewiard
, Jan 23 2012 05:31 PM
#1
Posted 23 January 2012 - 05:31 PM
#2
Posted 24 January 2012 - 11:44 AM
There are two types of computer black screens that can appear in Windows computers. One where the computer will not boot up but you have a beep sequence sound to let you know what the problem could be, and the other has nothing at all. No beeps, no logo screen, no cursor and no choice to boot to safe mode or access the bios.
If your computer will not boot up and you get a beep sequence, I am not saying it is good news, however it is a step in the right direction towards solving this problem. This is a message from your computer that can be understood by looking up your BIOS (the brand) beep code.
Now, Do you get a beep sound?
If your computer will not boot up and you get a beep sequence, I am not saying it is good news, however it is a step in the right direction towards solving this problem. This is a message from your computer that can be understood by looking up your BIOS (the brand) beep code.
Now, Do you get a beep sound?
#3
Posted 24 January 2012 - 11:48 AM
lets see if its a hardware or OS issue...
use a different computer to get and burn the linux distro...then put it in the malfunctioning computer and boot from it...
I recommend you back up your data just in case...instruction below
get puppy linux...Get puppy-2.16-seamonkey-fulldrivers.iso download it and burn it to cd
..
if you don't have a burning program that will burn .ISO files go here and get burncdcc ..a small FAST no frills iso burning program...
NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its memtest86.iso
3. Select the ISO file
4. click on Start
make sure in the bios the cd drive is the first boot device....
put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...if your hardware is is good working order you will know...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all yor data to cd/dvds
you can also use it to backup your data to a external usb harddrive..just have it hooked to the computer when you boot up with puppy...
==========================
quick guide for saving data...music..files on a system that will not boot using puppy Linux..
after you get to puppy desktop..
click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to
your computer...
click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will
mount the drive..the drive icon turns green when its mounted...
minimize the drives mounter window..you will need it again in a few minutes..
drag the right edge of it sideways to shrink it to its narrowest size...about half the width of the screen...then drag the window to the right edge of the screen...
now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should
already be green..
you will see a list of all the folders on the main drive Usually your C: drive..shrink that window to
the narrowest you can..about half the width of the screen...drag that window to the left side of the screen...
at this point you should have 2 windows open on your desktop..the flash drive on the right side..
go back to the folders on the C: drive...click on the documents and settings folder...then your user
name or all users..find the folders that has your data..
drag and drop the folder with the data you want to make copies of to the flash drive window...
your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and
drag and drop individual files until the flash drive is full...(I have a 120 GB external USB drive for
big data recovery jobs and a 4 GB flash drive for the smaller jobs)..after you get the files copied to
the flash drive...
Click on the drives mounter you minimized earlier
UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when
unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the
flash drive..trot on over (stroll if you want to look cool) to another computer and plug in the flash
drive and copy all the data files ( I drag and drop) to the other computer..
make sure the other computer can read them...
now delete the data on the flash drive...take it back to the misbehaving computer and plug it in
again..click on the drives icon again and repeat until you have all your data transferred to the working
system..
use a different computer to get and burn the linux distro...then put it in the malfunctioning computer and boot from it...
I recommend you back up your data just in case...instruction below
get puppy linux...Get puppy-2.16-seamonkey-fulldrivers.iso download it and burn it to cd
..
if you don't have a burning program that will burn .ISO files go here and get burncdcc ..a small FAST no frills iso burning program...
NOTE...do not put a blank cd in until burncdcc opens the tray for you
1. Start BurnCDCC
2. Browse to the ISO file you want to burn on cd/dvd ....in this case its memtest86.iso
3. Select the ISO file
4. click on Start
make sure in the bios the cd drive is the first boot device....
put the cd in the cd drive..boot your computer....puppy will boot and run totally in ram...if your hardware is is good working order you will know...
after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all yor data to cd/dvds
you can also use it to backup your data to a external usb harddrive..just have it hooked to the computer when you boot up with puppy...
==========================
quick guide for saving data...music..files on a system that will not boot using puppy Linux..
after you get to puppy desktop..
click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to
your computer...
click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will
mount the drive..the drive icon turns green when its mounted...
minimize the drives mounter window..you will need it again in a few minutes..
drag the right edge of it sideways to shrink it to its narrowest size...about half the width of the screen...then drag the window to the right edge of the screen...
now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should
already be green..
you will see a list of all the folders on the main drive Usually your C: drive..shrink that window to
the narrowest you can..about half the width of the screen...drag that window to the left side of the screen...
at this point you should have 2 windows open on your desktop..the flash drive on the right side..
go back to the folders on the C: drive...click on the documents and settings folder...then your user
name or all users..find the folders that has your data..
drag and drop the folder with the data you want to make copies of to the flash drive window...
your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and
drag and drop individual files until the flash drive is full...(I have a 120 GB external USB drive for
big data recovery jobs and a 4 GB flash drive for the smaller jobs)..after you get the files copied to
the flash drive...
Click on the drives mounter you minimized earlier
UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when
unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the
flash drive..trot on over (stroll if you want to look cool) to another computer and plug in the flash
drive and copy all the data files ( I drag and drop) to the other computer..
make sure the other computer can read them...
now delete the data on the flash drive...take it back to the misbehaving computer and plug it in
again..click on the drives icon again and repeat until you have all your data transferred to the working
system..
#4
Posted 24 January 2012 - 02:49 PM
i downloaded the puppy linux and burned it to a CD tried to put it into my broken computer and now its stuck on something that say:
Detailed bootup messages are logged to:
/tmp/bootkernel.log, /initrd/tmp/bootinit.log, /tmp/sysinit.log
Detailed ongoing messages are logged to:
/tmp/xerrs.log (X) and /var/log/messages (kernel)
Now executing 'init' script in initial-ramdisk...
(note: initial-ramdisk is retained and in /initrd after bootup)
Loading kernel modules...^@
x^[[Dz^[[D^@
Im not sure if thats what its supposed to do after i put the CD in///
Detailed bootup messages are logged to:
/tmp/bootkernel.log, /initrd/tmp/bootinit.log, /tmp/sysinit.log
Detailed ongoing messages are logged to:
/tmp/xerrs.log (X) and /var/log/messages (kernel)
Now executing 'init' script in initial-ramdisk...
(note: initial-ramdisk is retained and in /initrd after bootup)
Loading kernel modules...^@
x^[[Dz^[[D^@
Im not sure if thats what its supposed to do after i put the CD in///
#5
Posted 24 January 2012 - 05:55 PM
it should have booted from the cd and got you to puppies desktop...
because it failed its a hardware problem...lets start by testing the ram with Memtest86
Description here: http://www.memtest86.com/
Download the file from here: http://www.memtest86...t86-3.5.iso.zip You must unzip the file before you can burn (NOT copy) the ISO image to a CD.
after you unzip it use burncdcc to burn the file then boot your computer from the memtest cd
it will run until you press the Esc button...let it run for at least 2hours unless it starts showing errors
because it failed its a hardware problem...lets start by testing the ram with Memtest86
Description here: http://www.memtest86.com/
Download the file from here: http://www.memtest86...t86-3.5.iso.zip You must unzip the file before you can burn (NOT copy) the ISO image to a CD.
after you unzip it use burncdcc to burn the file then boot your computer from the memtest cd
it will run until you press the Esc button...let it run for at least 2hours unless it starts showing errors
#6
Posted 31 January 2012 - 06:37 PM
I downloaded memtest as well and It still did not work
#7
Posted 01 February 2012 - 11:13 AM
did you use burncdcc to burn the ISO...if so take it to a different computer and try it...if it fails then you did not get it burned right
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