OTL Extras logfile created on: 1/23/2012 7:32:46 PM - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Documents and Settings\May Lou\Desktop
Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
1022.37 Mb Total Physical Memory | 261.01 Mb Available Physical Memory | 25.53% Memory free
2.40 Gb Paging File | 1.56 Gb Available in Paging File | 64.89% Paging File free
Paging file location(s): C:\pagefile.sys 1536 3072 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 109.74 Gb Total Space | 14.15 Gb Free Space | 12.89% Space Free | Partition Type: NTFS
Computer Name: KRISTI-E8EC56AF | User Name: May Lou | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
========== System Restore Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22002
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Dell\MediaDirect\PCMService.exe" = C:\Program Files\Dell\MediaDirect\PCMService.exe:*:Enabled:CyberLink PowerCinema Resident Program -- (CyberLink Corp.)
"C:\WINDOWS\system32\dldtcoms.exe" = C:\WINDOWS\system32\dldtcoms.exe:*:Enabled:Lexmark Communications System -- ( )
"C:\Program Files\Dell V305\dldtamon.exe" = C:\Program Files\Dell V305\dldtamon.exe:*:Enabled:Dell Device Monitor -- ()
"C:\Program Files\Dell V305\frun.exe" = C:\Program Files\Dell V305\frun.exe:*:Enabled:Dell Imaging Toolbox -- ()
"C:\Program Files\Abbyy FineReader 6.0 Sprint\Scan\ScanMan6.exe" = C:\Program Files\Abbyy FineReader 6.0 Sprint\Scan\ScanMan6.exe:*:Enabled:ABBYY FineReader -- (ABBYY (BIT Software))
"C:\Program Files\Dell V305\dldtmon.exe" = C:\Program Files\Dell V305\dldtmon.exe:*:Enabled:Printer Device Monitor -- ()
"C:\Documents and Settings\May Lou\Local Settings\Temp\dldt\wireless\ENGLISH\dldtwpss.exe" = C:\Documents and Settings\May Lou\Local Settings\Temp\dldt\wireless\ENGLISH\dldtwpss.exe:*:Enabled:
"C:\WINDOWS\system32\spool\drivers\w32x86\3\dldtpswx.exe" = C:\WINDOWS\system32\spool\drivers\w32x86\3\dldtpswx.exe:*:Enabled:Printer Status Window Interface -- ()
"C:\WINDOWS\system32\spool\drivers\w32x86\3\dldtjswx.exe" = C:\WINDOWS\system32\spool\drivers\w32x86\3\dldtjswx.exe:*:Enabled:Job Status Window Interface -- ()
"C:\WINDOWS\system32\spool\drivers\w32x86\3\dldttime.exe" = C:\WINDOWS\system32\spool\drivers\w32x86\3\dldttime.exe:*:Enabled:Time Executable -- ()
"C:\WINDOWS\system32\spool\drivers\w32x86\3\dldtwbgw.exe" = C:\WINDOWS\system32\spool\drivers\w32x86\3\dldtwbgw.exe:*:Enabled:Dell Web Gateway -- ()
"F:\iTunes.exe" = F:\iTunes.exe:*:Enabled:iTunes
"E:\iTunes.exe" = E:\iTunes.exe:*:Enabled:iTunes
"C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe" = C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe:*:Enabled:WebKit -- (Apple Inc.)
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0840B4D6-7DD1-4187-8523-E6FC0007EFB7}" = Windows Live ID Sign-in Assistant
"{196467F1-C11F-4F76-858B-5812ADC83B94}" = MSXML 4.0 SP3 Parser
"{19BB1812-BA02-D079-173F-11F12CF5DC47}" = ccc-core-preinstall
"{20C53FA2-4307-4671-A93F-9463B29DFCF1}" = Symantec Technical Support Web Controls
"{26A24AE4-039D-4CA4-87B4-2F83216015FF}" = Java 6 Update 20
"{3248F0A8-6813-11D6-A77B-00B0D0150060}" = J2SE Runtime Environment 5.0 Update 6
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{38BEAE84-C96E-9909-FAB7-09F4965BC1CA}" = ccc-core-static
"{46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}" = Adobe AIR
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{5CF6F512-2B1E-4293-BE5A-358FFE647E94}" = Catalyst Control Center Graphics Full New
"{65B2875E-2D94-E907-C0C6-FB9A1FC2160E}" = Catalyst Control Center Graphics Light
"{6A3F9D74-BB80-4451-8CA1-4B3A857F1359}" = Apple Application Support
"{6D6664A9-3342-4948-9B7E-034EFE366F0F}" = HTC Driver Installer
"{6F845B05-8B76-4302-A808-7FB21E2BC5E6}" = Sony DVD Handycam USB Driver
"{6FB3A94A-CAA8-4A7B-8E1D-CBB34A5E5FB8}" = KODAK Share Button App
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{779DECD7-E072-4B56-9B6B-BEB5973EEEB5}" = MobileMe Control Panel
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{7AAC9EC1-79B8-E67C-0A6C-0DA06048A6EF}" = Catalyst Control Center Graphics Full Existing
"{85302BFB-5198-CE39-D87E-813BBA60B497}" = Catalyst Control Center Core Implementation
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{91CA0409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Small Business Edition 2003
"{9941F0AA-B903-4AF4-A055-83A9815CC011}" = Sonic Encoders
"{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}" = OutlookAddinSetup
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}" = MediaDirect
"{9C9D0F85-5658-4A5E-95A9-65F7DB2916EE}" = Broadcom 440x 10/100 Integrated Controller
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}" = SigmaTel Audio
"{AA095606-7801-BB46-894A-8871BCDBACFB}" = ccc-utility
"{AC76BA86-7AD7-1033-7B44-A94000000001}" = Adobe Reader 9.4.3
"{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}" = ABBYY FineReader 6.0 Sprint
"{AFD25854-438C-D36D-6495-4DC03492AFE9}" = Skins
"{B52CD188-A9A8-A527-FB21-98E7255CC561}" = CCC Help English
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C23CD6DA-1958-43A5-ADD0-59396572E02E}" = Apple Mobile Device Support
"{C5074CC4-0E26-4716-A307-960272A90040}" = QuickSet
"{C73CA646-73B3-4AEF-A136-C37505745174}" = iTunes
"{C9E14402-3631-4182-B377-6B0DFB1C0339}" = QuickTime
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware Free Edition
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D03482C5-9AD8-496D-B388-692AE04C93AF}" = Bonjour
"{DFAA3C20-5968-46A3-B7B0-0AF72D758A59}" = HTC Sync
"{E503B4BF-F7BB-3D5F-8BC8-F694B1CFF942}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218
"{E7C97E98-4C2D-BEAF-5D2F-CC45A2F95D90}" = Acrobat.com
"{FCD9CD52-7222-4672-94A0-A722BA702FD0}" = Dell Resource CD
"{FD350FC2-A972-427D-800B-A2D200ACFF41}" = ImageMixer for Sony DVD Handycam
"4569969E1360D2854474C661EF9B4D54F143EB16" = Windows Driver Package - Ricoh Company (rimsptsk) hdc (11/14/2006 6.00.01.04)
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"B3EE3001-DC24-4cd1-8743-5692C716659F" = Otto
"Broadcom 802.11b Network Adapter" = Dell Wireless WLAN Card
"Cisco Connect" = Cisco Connect
"CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFA&SUBSYS_14F100C3" = Conexant HDA D110 MDC V.92 Modem
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Dell V305" = Dell V305
"GoToAssist" = GoToAssist 8.0.0.514
"ie8" = Windows Internet Explorer 8
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"MWASPI" = MicroStaff WINASPI
"NAV" = Norton AntiVirus
"Norton Utilities 15_is1" = Norton Utilities 15
"NST" = Norton Safe Web Lite
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"Wdf01007" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
"Windows Media Format Runtime" = Windows Media Format Runtime
"Windows XP Service Pack" = Windows XP Service Pack 3
"Yahoo! Companion" = Yahoo! Toolbar
"Yahoo! Software Update" = Yahoo! Software Update
========== HKEY_CURRENT_USER Uninstall List ==========
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"f031ef6ac137efc5" = Dell Driver Download Manager
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 12/28/2011 9:18:35 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.
Error - 12/28/2011 9:18:43 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.
Error - 12/28/2011 9:23:26 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1001
Description = Fault bucket 1180947459.
Error - 12/28/2011 9:23:41 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1001
Description = Fault bucket 1180947459.
Error - 1/3/2012 4:06:28 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.
Error - 1/3/2012 4:09:06 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1001
Description = Fault bucket 1180947459.
Error - 1/23/2012 11:22:40 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1002
Description = Hanging application OTL.exe, version 3.2.31.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
Error - 1/23/2012 11:22:48 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1001
Description = Fault bucket -1642434152.
Error - 1/23/2012 11:24:01 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1002
Description = Hanging application OTL.exe, version 3.2.31.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.
Error - 1/23/2012 11:24:28 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1001
Description = Fault bucket -1642434152.
[ System Events ]
Error - 1/15/2012 10:53:00 PM | Computer Name = KRISTI-E8EC56AF | Source = Service Control Manager | ID = 7011
Description = Timeout (30000 milliseconds) waiting for a transaction response from
the NAV service.
Error - 1/15/2012 11:48:42 PM | Computer Name = KRISTI-E8EC56AF | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0f4: Security Update for Windows XP (KB973768).
Error - 1/16/2012 9:09:22 PM | Computer Name = KRISTI-E8EC56AF | Source = sr | ID = 1
Description = The System Restore filter encountered the unexpected error '0xC0000243'
while processing the file 'EraserUtilRebootDrv.sys' on the volume 'HarddiskVolume2'.
It has stopped monitoring the volume.
Error - 1/17/2012 12:14:40 AM | Computer Name = KRISTI-E8EC56AF | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0f4: Security Update for Windows XP (KB973768).
Error - 1/17/2012 10:01:55 PM | Computer Name = KRISTI-E8EC56AF | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0f4: Security Update for Windows XP (KB973768).
Error - 1/19/2012 10:10:08 PM | Computer Name = KRISTI-E8EC56AF | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0f4: Security Update for Windows XP (KB973768).
Error - 1/20/2012 9:11:40 PM | Computer Name = KRISTI-E8EC56AF | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0f4: Security Update for Windows XP (KB973768).
Error - 1/21/2012 10:02:09 PM | Computer Name = KRISTI-E8EC56AF | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0f4: Security Update for Windows XP (KB973768).
Error - 1/22/2012 1:11:38 AM | Computer Name = KRISTI-E8EC56AF | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0f4: Security Update for Windows XP (KB973768).
Error - 1/22/2012 11:11:45 PM | Computer Name = KRISTI-E8EC56AF | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0f4: Security Update for Windows XP (KB973768).
< End of report >