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System running slow [Closed]


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#1
MayLou82

MayLou82

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My computer has gradually been getting slower and slower. It is driving me nuts! I'm pregnant on top of it, so that doesn't help my emotions any! Lol! :wacko: However, I've been patient long enough. I have Norton Antivirus, Norton Utilities, Super AntiSpyware, and none have come up with anything high risk, only tracking cookies. What can I do to get this running faster without doing a complete restart of my system? Is it possible? :help: Let me know what I need to do. Thanks!!!

OTL Extras logfile created on: 1/23/2012 7:32:46 PM - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Documents and Settings\May Lou\Desktop
Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1022.37 Mb Total Physical Memory | 261.01 Mb Available Physical Memory | 25.53% Memory free
2.40 Gb Paging File | 1.56 Gb Available in Paging File | 64.89% Paging File free
Paging file location(s): C:\pagefile.sys 1536 3072 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 109.74 Gb Total Space | 14.15 Gb Free Space | 12.89% Space Free | Partition Type: NTFS

Computer Name: KRISTI-E8EC56AF | User Name: May Lou | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Disabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Disabled:@xpsp2res.dll,-22002

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Dell\MediaDirect\PCMService.exe" = C:\Program Files\Dell\MediaDirect\PCMService.exe:*:Enabled:CyberLink PowerCinema Resident Program -- (CyberLink Corp.)
"C:\WINDOWS\system32\dldtcoms.exe" = C:\WINDOWS\system32\dldtcoms.exe:*:Enabled:Lexmark Communications System -- ( )
"C:\Program Files\Dell V305\dldtamon.exe" = C:\Program Files\Dell V305\dldtamon.exe:*:Enabled:Dell Device Monitor -- ()
"C:\Program Files\Dell V305\frun.exe" = C:\Program Files\Dell V305\frun.exe:*:Enabled:Dell Imaging Toolbox -- ()
"C:\Program Files\Abbyy FineReader 6.0 Sprint\Scan\ScanMan6.exe" = C:\Program Files\Abbyy FineReader 6.0 Sprint\Scan\ScanMan6.exe:*:Enabled:ABBYY FineReader -- (ABBYY (BIT Software))
"C:\Program Files\Dell V305\dldtmon.exe" = C:\Program Files\Dell V305\dldtmon.exe:*:Enabled:Printer Device Monitor -- ()
"C:\Documents and Settings\May Lou\Local Settings\Temp\dldt\wireless\ENGLISH\dldtwpss.exe" = C:\Documents and Settings\May Lou\Local Settings\Temp\dldt\wireless\ENGLISH\dldtwpss.exe:*:Enabled:
"C:\WINDOWS\system32\spool\drivers\w32x86\3\dldtpswx.exe" = C:\WINDOWS\system32\spool\drivers\w32x86\3\dldtpswx.exe:*:Enabled:Printer Status Window Interface -- ()
"C:\WINDOWS\system32\spool\drivers\w32x86\3\dldtjswx.exe" = C:\WINDOWS\system32\spool\drivers\w32x86\3\dldtjswx.exe:*:Enabled:Job Status Window Interface -- ()
"C:\WINDOWS\system32\spool\drivers\w32x86\3\dldttime.exe" = C:\WINDOWS\system32\spool\drivers\w32x86\3\dldttime.exe:*:Enabled:Time Executable -- ()
"C:\WINDOWS\system32\spool\drivers\w32x86\3\dldtwbgw.exe" = C:\WINDOWS\system32\spool\drivers\w32x86\3\dldtwbgw.exe:*:Enabled:Dell Web Gateway -- ()
"F:\iTunes.exe" = F:\iTunes.exe:*:Enabled:iTunes
"E:\iTunes.exe" = E:\iTunes.exe:*:Enabled:iTunes
"C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe" = C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe:*:Enabled:WebKit -- (Apple Inc.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0840B4D6-7DD1-4187-8523-E6FC0007EFB7}" = Windows Live ID Sign-in Assistant
"{196467F1-C11F-4F76-858B-5812ADC83B94}" = MSXML 4.0 SP3 Parser
"{19BB1812-BA02-D079-173F-11F12CF5DC47}" = ccc-core-preinstall
"{20C53FA2-4307-4671-A93F-9463B29DFCF1}" = Symantec Technical Support Web Controls
"{26A24AE4-039D-4CA4-87B4-2F83216015FF}" = Java™ 6 Update 20
"{3248F0A8-6813-11D6-A77B-00B0D0150060}" = J2SE Runtime Environment 5.0 Update 6
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{38BEAE84-C96E-9909-FAB7-09F4965BC1CA}" = ccc-core-static
"{46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}" = Adobe AIR
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{5CF6F512-2B1E-4293-BE5A-358FFE647E94}" = Catalyst Control Center Graphics Full New
"{65B2875E-2D94-E907-C0C6-FB9A1FC2160E}" = Catalyst Control Center Graphics Light
"{6A3F9D74-BB80-4451-8CA1-4B3A857F1359}" = Apple Application Support
"{6D6664A9-3342-4948-9B7E-034EFE366F0F}" = HTC Driver Installer
"{6F845B05-8B76-4302-A808-7FB21E2BC5E6}" = Sony DVD Handycam USB Driver
"{6FB3A94A-CAA8-4A7B-8E1D-CBB34A5E5FB8}" = KODAK Share Button App
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{779DECD7-E072-4B56-9B6B-BEB5973EEEB5}" = MobileMe Control Panel
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{7AAC9EC1-79B8-E67C-0A6C-0DA06048A6EF}" = Catalyst Control Center Graphics Full Existing
"{85302BFB-5198-CE39-D87E-813BBA60B497}" = Catalyst Control Center Core Implementation
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{91CA0409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Small Business Edition 2003
"{9941F0AA-B903-4AF4-A055-83A9815CC011}" = Sonic Encoders
"{9BDEF074-020E-458D-ADC5-8FF68E0C9B56}" = OutlookAddinSetup
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9C6978E8-B6D0-4AB7-A7A0-D81A74FBF745}" = MediaDirect
"{9C9D0F85-5658-4A5E-95A9-65F7DB2916EE}" = Broadcom 440x 10/100 Integrated Controller
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}" = SigmaTel Audio
"{AA095606-7801-BB46-894A-8871BCDBACFB}" = ccc-utility
"{AC76BA86-7AD7-1033-7B44-A94000000001}" = Adobe Reader 9.4.3
"{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}" = ABBYY FineReader 6.0 Sprint
"{AFD25854-438C-D36D-6495-4DC03492AFE9}" = Skins
"{B52CD188-A9A8-A527-FB21-98E7255CC561}" = CCC Help English
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C23CD6DA-1958-43A5-ADD0-59396572E02E}" = Apple Mobile Device Support
"{C5074CC4-0E26-4716-A307-960272A90040}" = QuickSet
"{C73CA646-73B3-4AEF-A136-C37505745174}" = iTunes
"{C9E14402-3631-4182-B377-6B0DFB1C0339}" = QuickTime
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}" = SUPERAntiSpyware Free Edition
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D03482C5-9AD8-496D-B388-692AE04C93AF}" = Bonjour
"{DFAA3C20-5968-46A3-B7B0-0AF72D758A59}" = HTC Sync
"{E503B4BF-F7BB-3D5F-8BC8-F694B1CFF942}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022.218
"{E7C97E98-4C2D-BEAF-5D2F-CC45A2F95D90}" = Acrobat.com
"{FCD9CD52-7222-4672-94A0-A722BA702FD0}" = Dell Resource CD
"{FD350FC2-A972-427D-800B-A2D200ACFF41}" = ImageMixer for Sony DVD Handycam
"4569969E1360D2854474C661EF9B4D54F143EB16" = Windows Driver Package - Ricoh Company (rimsptsk) hdc (11/14/2006 6.00.01.04)
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"B3EE3001-DC24-4cd1-8743-5692C716659F" = Otto
"Broadcom 802.11b Network Adapter" = Dell Wireless WLAN Card
"Cisco Connect" = Cisco Connect
"CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFA&SUBSYS_14F100C3" = Conexant HDA D110 MDC V.92 Modem
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Dell V305" = Dell V305
"GoToAssist" = GoToAssist 8.0.0.514
"ie8" = Windows Internet Explorer 8
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"MWASPI" = MicroStaff WINASPI
"NAV" = Norton AntiVirus
"Norton Utilities 15_is1" = Norton Utilities 15
"NST" = Norton Safe Web Lite
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"Wdf01007" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
"Windows Media Format Runtime" = Windows Media Format Runtime
"Windows XP Service Pack" = Windows XP Service Pack 3
"Yahoo! Companion" = Yahoo! Toolbar
"Yahoo! Software Update" = Yahoo! Software Update

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"f031ef6ac137efc5" = Dell Driver Download Manager

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 12/28/2011 9:18:35 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 12/28/2011 9:18:43 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 12/28/2011 9:23:26 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1001
Description = Fault bucket 1180947459.

Error - 12/28/2011 9:23:41 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1001
Description = Fault bucket 1180947459.

Error - 1/3/2012 4:06:28 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 1/3/2012 4:09:06 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1001
Description = Fault bucket 1180947459.

Error - 1/23/2012 11:22:40 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1002
Description = Hanging application OTL.exe, version 3.2.31.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 1/23/2012 11:22:48 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1001
Description = Fault bucket -1642434152.

Error - 1/23/2012 11:24:01 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1002
Description = Hanging application OTL.exe, version 3.2.31.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 1/23/2012 11:24:28 PM | Computer Name = KRISTI-E8EC56AF | Source = Application Hang | ID = 1001
Description = Fault bucket -1642434152.

[ System Events ]
Error - 1/15/2012 10:53:00 PM | Computer Name = KRISTI-E8EC56AF | Source = Service Control Manager | ID = 7011
Description = Timeout (30000 milliseconds) waiting for a transaction response from
the NAV service.

Error - 1/15/2012 11:48:42 PM | Computer Name = KRISTI-E8EC56AF | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0f4: Security Update for Windows XP (KB973768).

Error - 1/16/2012 9:09:22 PM | Computer Name = KRISTI-E8EC56AF | Source = sr | ID = 1
Description = The System Restore filter encountered the unexpected error '0xC0000243'
while processing the file 'EraserUtilRebootDrv.sys' on the volume 'HarddiskVolume2'.
It has stopped monitoring the volume.

Error - 1/17/2012 12:14:40 AM | Computer Name = KRISTI-E8EC56AF | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0f4: Security Update for Windows XP (KB973768).

Error - 1/17/2012 10:01:55 PM | Computer Name = KRISTI-E8EC56AF | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0f4: Security Update for Windows XP (KB973768).

Error - 1/19/2012 10:10:08 PM | Computer Name = KRISTI-E8EC56AF | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0f4: Security Update for Windows XP (KB973768).

Error - 1/20/2012 9:11:40 PM | Computer Name = KRISTI-E8EC56AF | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0f4: Security Update for Windows XP (KB973768).

Error - 1/21/2012 10:02:09 PM | Computer Name = KRISTI-E8EC56AF | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0f4: Security Update for Windows XP (KB973768).

Error - 1/22/2012 1:11:38 AM | Computer Name = KRISTI-E8EC56AF | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0f4: Security Update for Windows XP (KB973768).

Error - 1/22/2012 11:11:45 PM | Computer Name = KRISTI-E8EC56AF | Source = Windows Update Agent | ID = 20
Description = Installation Failure: Windows failed to install the following update
with error 0x8007f0f4: Security Update for Windows XP (KB973768).


< End of report >
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#2
myrti

myrti

    Expert

  • Expert
  • 2,580 posts
Hello and welcome to Geekstogo!

We apologize for the delay in responding to your request for help.
If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

If you haven't done so yet, please go to Malware and Spyware Cleaning Guide and follow the steps instructed there. If you have already done this, we still need a new log to see what has changed since you originally posted your problem.

We need to create an OTL Report
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • In the custom scan box paste the following:
    msconfig
    safebootminimal
    activex
    drivers32
    netsvcs
    %SYSTEMDRIVE%\*.exe
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\System32\config\*.sav
    %systemroot%\system32\drivers\*.sys /90
  • Push the Posted Image button.
  • A report will open, copy and paste it in a reply here:
    • OTL.txt <-- Will be opened

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti
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#3
myrti

myrti

    Expert

  • Expert
  • 2,580 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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