[happyrock]

your welcome and good luck...

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Hm so it seems like the problem hasn't fully been resolved! It was fine for a couple of days, but now it's starting doing the same thing, it just takes a few hours before it freezes up, or it might not happen at all

I think it's a problem with explorer.exe crashing, as it crashed when I was downloading something and the download continued despite everything being frozen

And curiously, when I restarted, the Windows log-in screen came up asking me for a password but I don't even have my account passworded because I'm the only person with access to my laptop. Tried clicking the little red shut down icon on the bottom right but it wouldn't work so I had to force shutdown again, and then it loaded up fine

[samwiches]

Hm so it seems like the problem hasn't fully been resolved! It was fine for a couple of days, but now it's starting doing the same thing, it just takes a few hours before it freezes up, or it might not happen at all

I think it's a problem with explorer.exe crashing, as it crashed when I was downloading something and the download continued despite everything being frozen

And curiously, when I restarted, the Windows log-in screen came up asking me for a password but I don't even have my account passworded because I'm the only person with access to my laptop. Tried clicking the little red shut down icon on the bottom right but it wouldn't work so I had to force shutdown again, and then it loaded up fine

[happyrock]

run chkdsk /r again...if that fixes the problem then its time to order a new HD then clone the old to the new drive...it will save you tons of time over reinstalling everything

[samwiches]

It said the disk was clean...but yeah I'll do that. Thanks again

[happyrock]

Go Control Panel...Administrative Tools...Event Viewer

In the left hand pane expand the entry Windows logs...click on Application...
On the right side click Find...
type in chkdsk...click Next...if you don't have any try finding wininit

check in the central window by moving the slider across that the chkdsk results displayed are correct ones from the check you ran...there may be more than one chkdsk entry...the newest one is the one we want

Now double click the wininit/chkdsk entry highlighted in the small top window of the event viewer.
That will open another window where the results are easier to read.

in the new window you will see COPY on the lower right hand side...Click one it
Then on wordpad or notepad ...right click and paste.

[samwiches]

Done, hera are the results it gave me


Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 30/01/2012 10:02:13
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: user-PC
Description:


Checking file system on C:
The type of the file system is NTFS.
Volume label is Vista.


One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.
168896 file records processed.

642 large file records processed.

0 bad file records processed.

0 EA records processed.

60 reparse records processed.

228076 index entries processed.

CHKDSK is recovering lost files.
1 unindexed files processed.

Recovering orphaned file APSDAE~1.PF (65581) into directory file 3259.
Recovering orphaned file APSDAEMON.EXE-6E0EB72B.pf (65581) into directory file 3259.
168896 security descriptors processed.

Cleaning up 36 unused index entries from index $SII of file 0x9.
Cleaning up 36 unused index entries from index $SDH of file 0x9.
Cleaning up 36 unused security descriptors.
29591 data files processed.

CHKDSK is verifying Usn Journal...
37240552 USN bytes processed.

Usn Journal verification completed.
Windows has made corrections to the file system.

156671999 KB total disk space.
122326120 KB in 118197 files.
65092 KB in 29592 indexes.
4 KB in bad sectors.
283975 KB in use by the system.
65536 KB occupied by the log file.
33996808 KB available on disk.

4096 bytes in each allocation unit.
39167999 total allocation units on disk.
8499202 allocation units available on disk.

Internal Info:
c0 93 02 00 59 41 02 00 4c f2 03 00 00 00 00 00 ....YA..L.......
73 03 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 s...<...........
28 1c 1c 00 48 01 1c 00 13 09 00 1a 98 84 1d 00 (...H...........

Windows has finished checking your disk.
Please wait while your computer restarts.

Event Xml:
<Event xmlns="http://schemas.micro.../events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-01-30T10:02:13.000Z" />
<EventRecordID>8016</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>user-PC</Computer>
<Security />
</System>
<EventData>
<Data>

Checking file system on C:
The type of the file system is NTFS.
Volume label is Vista.


One of your disks needs to be checked for consistency. You
may cancel the disk check, but it is strongly recommended
that you continue.
Windows will now check the disk.
168896 file records processed.

642 large file records processed.

0 bad file records processed.

0 EA records processed.

60 reparse records processed.

228076 index entries processed.

CHKDSK is recovering lost files.
1 unindexed files processed.

Recovering orphaned file APSDAE~1.PF (65581) into directory file 3259.
Recovering orphaned file APSDAEMON.EXE-6E0EB72B.pf (65581) into directory file 3259.
168896 security descriptors processed.

Cleaning up 36 unused index entries from index $SII of file 0x9.
Cleaning up 36 unused index entries from index $SDH of file 0x9.
Cleaning up 36 unused security descriptors.
29591 data files processed.

CHKDSK is verifying Usn Journal...
37240552 USN bytes processed.

Usn Journal verification completed.
Windows has made corrections to the file system.

156671999 KB total disk space.
122326120 KB in 118197 files.
65092 KB in 29592 indexes.
4 KB in bad sectors.
283975 KB in use by the system.
65536 KB occupied by the log file.
33996808 KB available on disk.

4096 bytes in each allocation unit.
39167999 total allocation units on disk.
8499202 allocation units available on disk.

Internal Info:
c0 93 02 00 59 41 02 00 4c f2 03 00 00 00 00 00 ....YA..L.......
73 03 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 s...&lt;...........
28 1c 1c 00 48 01 1c 00 13 09 00 1a 98 84 1d 00 (...H...........

Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>

[happyrock]

can you check and see if there is another log not dated 30/01/2012 10:02:13...
if not run chkdsk /r one more time and post that log please

[samwiches]

This is the second most recent

Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 26/01/2012 16:06:23
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: user-PC
Description:


Checking file system on C:
The type of the file system is NTFS.
Volume label is Vista.

A disk check has been scheduled.
Windows will now check the disk.
168896 file records processed.

582 large file records processed.

0 bad file records processed.

0 EA records processed.

60 reparse records processed.

227992 index entries processed.

0 unindexed files processed.

168896 security descriptors processed.

Cleaning up 25 unused index entries from index $SII of file 0x9.
Cleaning up 25 unused index entries from index $SDH of file 0x9.
Cleaning up 25 unused security descriptors.
29549 data files processed.

CHKDSK is verifying Usn Journal...
35081856 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
Read failure with status 0xc0000185 at offset 0x5cad5000 for 0x10000 bytes.
Read failure with status 0xc0000185 at offset 0x5cadd000 for 0x1000 bytes.
Windows replaced bad clusters in file 87
of name \Users\Sam\AppData\Roaming\Mozilla\Firefox\Profiles\G5PRI5~1.DEF\PLACES~1.SQL.
168880 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
11399806 free clusters processed.

Free space verification is complete.
Adding 1 bad clusters to the Bad Clusters File.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

156671999 KB total disk space.
110726980 KB in 118117 files.
64388 KB in 29550 indexes.
4 KB in bad sectors.
281403 KB in use by the system.
65536 KB occupied by the log file.
45599224 KB available on disk.

4096 bytes in each allocation unit.
39167999 total allocation units on disk.
11399806 allocation units available on disk.

Internal Info:
c0 93 02 00 df 40 02 00 dc ee 03 00 00 00 00 00 .....@..........
65 03 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 e...<...........
42 00 00 00 a2 73 b8 77 10 87 30 00 10 7f 30 00 B....s.w..0...0.

Windows has finished checking your disk.
Please wait while your computer restarts.

Event Xml:
<Event xmlns="http://schemas.micro.../events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-01-26T16:06:23.000Z" />
<EventRecordID>7734</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>user-PC</Computer>
<Security />
</System>
<EventData>
<Data>

Checking file system on C:
The type of the file system is NTFS.
Volume label is Vista.

A disk check has been scheduled.
Windows will now check the disk.
168896 file records processed.

582 large file records processed.

0 bad file records processed.

0 EA records processed.

60 reparse records processed.

227992 index entries processed.

0 unindexed files processed.

168896 security descriptors processed.

Cleaning up 25 unused index entries from index $SII of file 0x9.
Cleaning up 25 unused index entries from index $SDH of file 0x9.
Cleaning up 25 unused security descriptors.
29549 data files processed.

CHKDSK is verifying Usn Journal...
35081856 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
Read failure with status 0xc0000185 at offset 0x5cad5000 for 0x10000 bytes.
Read failure with status 0xc0000185 at offset 0x5cadd000 for 0x1000 bytes.
Windows replaced bad clusters in file 87
of name \Users\Sam\AppData\Roaming\Mozilla\Firefox\Profiles\G5PRI5~1.DEF\PLACES~1.SQL.
168880 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
11399806 free clusters processed.

Free space verification is complete.
Adding 1 bad clusters to the Bad Clusters File.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

156671999 KB total disk space.
110726980 KB in 118117 files.
64388 KB in 29550 indexes.
4 KB in bad sectors.
281403 KB in use by the system.
65536 KB occupied by the log file.
45599224 KB available on disk.

4096 bytes in each allocation unit.
39167999 total allocation units on disk.
11399806 allocation units available on disk.

Internal Info:
c0 93 02 00 df 40 02 00 dc ee 03 00 00 00 00 00 .....@..........
65 03 00 00 3c 00 00 00 00 00 00 00 00 00 00 00 e...&lt;...........
42 00 00 00 a2 73 b8 77 10 87 30 00 10 7f 30 00 B....s.w..0...0.

Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>

[happyrock]

I suspect the hard drive is close to failing...that's why the random unconnected errors and chkdsk fixing things each time...
if it were me I would buy a larger HD and clone the drive now

[samwiches]

I hoped it wouldn't be that but, what can you do. It just crashed for me too (http://www.abload.de...ag00215rlc3.jpg - taken on my phone) so I'll take your advice and get the HD sorted out