[TVR134]

Hello,

I am currently having difficulties booting my Dell Studio Laptop 1558, with Windows 7. Whenever I boot it up it goes into the Startup Repair Loop. When I try to start windows normally, as soon as the windows logo animation appears, a blue screen very briefly flashes (Unfortunately I am not able to read the message). Then I am directed to another screen which indicates my options as either commencing the Startup Repair or Start Windows normally. If I start the Startup Repair, the process is not able to fix the problem automatically. The following is the problem signature which appears:

Name: Startup Repair Offline
01: 6.1.7600.16385
02: 6.1.7600.16385
03: Unknown
04: 21200792
05: AutoFailover
06: 4
07: NoRootCause
OS Version: 6.1.7600.2.0.0.2561
Locale ID: 1033

No actions I have taken, using system restore points, have been effective. Also, prior to the problem occurring I was attempting to deal with a Google redirect problem as per another guide posted on this website. After rebooting after the TDSKiller Scan, the loop started to occur.

If you need more information, please let me know. Thank you in advance.

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Lets give it a try. You will need a USB Flash drive.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Click on Repair your computer menu item.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.

On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

• Select Command Prompt
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select "Computer" and find your flash drive letter and close the notepad.
• In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
  Note: Replace letter e with the drive letter of your flash drive.
• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the flash drive. Please copy and paste it to your reply.

[JSntgRvr]

Lets give it a try. You will need a USB Flash drive.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Click on Repair your computer menu item.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.

On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

• Select Command Prompt
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select "Computer" and find your flash drive letter and close the notepad.
• In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
  Note: Replace letter e with the drive letter of your flash drive.
• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the flash drive. Please copy and paste it to your reply.

[TVR134]

I need to get a flash drive 1st, I will then follow your instructions. I'll let you know the results but it might take me a day or two to get back to you on it. Thank you.

[JSntgRvr]

[JSntgRvr]

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