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HP pavillion won't restart after shutdown after startup repair


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#1
Terri Bunch

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I have HP G61, worked fine, no issues, until about 3 weeks ago. One day, it wouldn't boot - just blue screen. I manually turned it off, then ran start-up repair. It booted fine, no issues, until I powered it off. Then, the next time I turned it on, same thing. I did a complete recovery, back to factory specs. Everything seemed fine, until I powered it off. Then, the same issue. I did a scandisk, no bad sectors. I can use startup repair to bring it up, restart it, power down and right back up, all with no problems. If I leave it off all day, back to ground zero. Any suggestions? Running Win 7 home premium, 64-bit OS, genuine windows.
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#2
happyrock

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Hi Terri Bunch ... :wave: ..:welcome:
ScanDisk cannot check NTFS disk drives...


so try chkdsk /r
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#3
Terri Bunch

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ran chkdsk/r
had to leave it before it finished. came back next day, locked up again. restarted. ran chkdsk/r. just finished said disk clean, restart. I restarted it. It is doing updates. I don't know what to check next. I guess I will just leave it and see if it will start tomorrow. Any suggestions?
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#4
Terri Bunch

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Oh, also, I can boot to safe mode, any of the 3, but not regular mode. Any thoughts?
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#5
happyrock

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click on the start orb...in the search box type in Event viewer...select it from the results above...Windows logs...Application ...Click on source at the middle top to sort by ascending/ descending order...
Locate wininit or chkdsk
if you ran it at startup it will be wininit or chkdsk if you ran it in Windows...click on it to view...
copy and paste it back here

Oh, also, I can boot to safe mode, any of the 3,

any 3 what...

check the device manager for any yellow ! or ?
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#6
happyrock

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go here and download the manual for your computer...it will have some info you may need at some point in time...
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#7
Terri Bunch

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This is the wininit file








Log Name: Application
Source: Microsoft-Windows-Wininit
Date: 1/28/2012 2:24:38 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:


Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
80896 file records processed.

File verification completed.
73 large file records processed.

0 bad file records processed.

0 EA records processed.

44 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
115682 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
80896 file SDs/SIDs processed.

Cleaning up 166 unused index entries from index $SII of file 0x9.
Cleaning up 166 unused index entries from index $SDH of file 0x9.
Cleaning up 166 unused security descriptors.
Security descriptor verification completed.
17394 data files processed.

CHKDSK is verifying Usn Journal...
35591728 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
80880 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
69137510 free clusters processed.

Free space verification is complete.
Windows has checked the file system and found no problems.

297337855 KB total disk space.
20552844 KB in 63164 files.
43604 KB in 17395 indexes.
0 KB in bad sectors.
191363 KB in use by the system.
65536 KB occupied by the log file.
276550044 KB available on disk.

4096 bytes in each allocation unit.
74334463 total allocation units on disk.
69137511 allocation units available on disk.

Internal Info:
00 3c 01 00 bb 3a 01 00 98 5c 02 00 00 00 00 00 .<...:...\......
8b 00 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.

Event Xml:
<Event xmlns="http://schemas.micro.../events/event">
<System>
<Provider Name="Microsoft-Windows-Wininit" Guid="{206f6dea-d3c5-4d10-bc72-989f03c8b84b}" EventSourceName="Wininit" />
<EventID Qualifiers="16384">1001</EventID>
<Version>0</Version>
<Level>4</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-01-28T20:24:38.000000000Z" />
<EventRecordID>1282</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Owner-PC</Computer>
<Security />
</System>
<EventData>
<Data>

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
80896 file records processed.

File verification completed.
73 large file records processed.

0 bad file records processed.

0 EA records processed.

44 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
115682 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
80896 file SDs/SIDs processed.

Cleaning up 166 unused index entries from index $SII of file 0x9.
Cleaning up 166 unused index entries from index $SDH of file 0x9.
Cleaning up 166 unused security descriptors.
Security descriptor verification completed.
17394 data files processed.

CHKDSK is verifying Usn Journal...
35591728 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
80880 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
69137510 free clusters processed.

Free space verification is complete.
Windows has checked the file system and found no problems.

297337855 KB total disk space.
20552844 KB in 63164 files.
43604 KB in 17395 indexes.
0 KB in bad sectors.
191363 KB in use by the system.
65536 KB occupied by the log file.
276550044 KB available on disk.

4096 bytes in each allocation unit.
74334463 total allocation units on disk.
69137511 allocation units available on disk.

Internal Info:
00 3c 01 00 bb 3a 01 00 98 5c 02 00 00 00 00 00 .&lt;...:...\......
8b 00 00 00 2c 00 00 00 00 00 00 00 00 00 00 00 ....,...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.
</Data>
</EventData>
</Event>




Any 3 safe modes. i.e., safe, safe w/ cmd promp, safe w/ networking.


I just updated BIOS, and installed sp1. I don't know if that will help, but it couldn't hurt.
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#8
happyrock

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Click on the start orb...type in event viewer in the search box...click on it from the results above...
on the left-hand side click on system then on the right-hand side click on find in the small window that opens type in error... click on find next... in the top center window click on the first error the window below it will say what the error is... highlite the in that box then open Notepad and press ctrl+V to paste the text into Notepad...
post the text in your reply...
do the same for applications...
if you have a lot of the same errors just note the dates and only post one but let us know how many there were
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#9
Terri Bunch

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I have "System" under "Windows Log."
Log Name: System
Source: atikmdag
Date: 2/3/2012 9:36:35 AM
Event ID: 52236
Task Category: CPLIB
Level: Error
Keywords: Classic
User: N/A
Computer: Owner-PC1
Description:
CPLIB :: General - Invalid Parameter
Event Xml:
<Event xmlns="http://schemas.micro.../events/event">
<System>
<Provider Name="atikmdag" />
<EventID Qualifiers="49152">52236</EventID>
<Level>2</Level>
<Task>51</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-02-03T15:36:35.073239400Z" />
<EventRecordID>5425</EventRecordID>
<Channel>System</Channel>
<Computer>Owner-PC1</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Binary>0000000001000000330000000CCC00C0000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>

I hope this helps
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#10
happyrock

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that error has to do with your video card driver...
is that the only error...if so try upating your chipset drivers first then the video card drivers...

How to troubleshoot “Display driver stopped responding and has recovered”, ATIKMDAG.sys type errors here...
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#11
Terri Bunch

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Updated display driver, rebooted, black screen, rebooted w/ startup repair, here is the error msg:
Log Name: System
Source: atikmdag
Date: 2/3/2012 2:03:07 PM
Event ID: 52236
Task Category: CPLIB
Level: Error
Keywords: Classic
User: N/A
Computer: HP-Owner-G61
Description:
CPLIB :: General - Invalid Parameter
Event Xml:
<Event xmlns="http://schemas.micro.../events/event">
<System>
<Provider Name="atikmdag" />
<EventID Qualifiers="49152">52236</EventID>
<Level>2</Level>
<Task>51</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-02-03T20:03:07.260822300Z" />
<EventRecordID>5739</EventRecordID>
<Channel>System</Channel>
<Computer>HP-Owner-G61</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Binary>0000000001000000330000000CCC00C0000000000000000000000000000000000000000000000000</Binary>
</EventData>
</Event>

I hope this helps.
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#12
happyrock

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did you update or reinstall your chipset driver...
is there any other errors besides Source: atikmdag
please list any others...just look at the source of the error
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