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possibe infection


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#16
Sharon Lee

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Yes, it is much faster in fact I cannot remember when my computer ran this good. I know that rshaffer worked with me for a long time. I so appreciate what he did and whay you have done here. Thank you so much. Nice going to a web site and not having it close down before you can do anything.
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#17
Sharon Lee

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I do have a question. May I now delete the logs from my machine and I have these in my documents: 100MEDIAIMAG_2645: AlbumArt_(8f5csc9B-c66A-4f86-817D-209A2FCABD2A---
AlbumArt_(8445DDo6-D2D8-446E-A3E8-SAA6692234BA) That is what is also in my documents. Thank you.
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#18
RKinner

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I have these in my documents: 100MEDIAIMAG_2645: AlbumArt_(8f5csc9B-c66A-4f86-817D-209A2FCABD2A---
AlbumArt_(8445DDo6-D2D8-446E-A3E8-SAA6692234BA) That is what is also in my documents.


These appear to be related to files from a digital camera. I would leave them alone.

Do make sure that the Windows Firewall is working. Sometimes when you remove an anti-virus suite it will not restore the firewall:
http://support.microsoft.com/kb/283673

If you are happy then I think we are done and you can delete VEW and its logs. If you run OTL again and click on Cleanup it will remove itself. I would keep Avast. In a year or so the registration will need to be renewed. They will try and talk you into paying for it but the free version is always available. Some people object to the voice notification of updates. To turn it off, click on the Avast ball then on Settings. Then on Sounds and uncheck Automatic Updates OK. (It will still update it just won't tell you about in a loud voice in the middle of the night.)

They have also started using their info popup to try and get you to upgrade so I go into Settings, Popups and change the first two to 1 second.

Any time you suspect you may have caught something you can have it run a Boot-time Scan:
Click on the Avast ball. Then click on Scan Computer, then on
Boot-Time Scan then on Settings. Change the Ask at the bottom to Move to Chest. OK then Schedule Now. Reboot and let it run a scan. It will take hours.
Once it finishes it should load windows. Click on the Avast ball and then on Scan Logs, select the Boot-time scan report then View Results. This will show you what it found.

I would ask in your other thread about the programs he had you install and their logs. I expect you can delete them all but it's not my call. I will give you the rest of my cleanup routine now:

Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.

Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program. There is an exploit out there now that can use it to get on your PC. For Adobe Reader: Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript. OK Close program. It's the same for Foxit reader except you uncheck Enable Javascript Actions.

To help keep your programs up-to-date you should download and run the UpdateChecker:
http://www.filehippo.../updatechecker/
(You don't need to download Betas and if there is a program you don't use you can just uninstall it rather than update it. You can right click on the updatechecker icon (looks like a downward green arrowhead) and select Settings and tell it no betas. If you don't use MSN Messenger I would not upgdate it. MS installs a bunch of stuff when you do. You can tell the program to not show you that update.)
If you use Firefox or Chome (and you really should have at least one other browser available other than IE) then get the AdBlock Plus Add-on. WOT (Web of Trust) is another you might want to try.
The equivalent to AdBlock Plus for IE is called Simple Adblock and you should install it too: Adhttp://simple-adblock.com/. The free version has a limit of 200 ads a day. (Another reason to use Firefox or Chrome.)

If Firefox is slow loading make sure it only has the current Java add-on. Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox . Click on Speedup my Firefox. When it finishes click on Exit.

Be warned: If you use Limewire, utorrent or any of the other P2P programs you will almost certain be coming back to the Malware Removal forum. If you must use P2P then submit any files you get to http://virustotal.com before you open them.

If you have a router, log on to it today and change the default password! If using a Wireless router you really should be using encryption on the link. Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business. See http://www.king5.com...-120637284.html and http://www.seattlepi...ted-1344185.php for why encryption is important. If you don't know how, visit the router maker's website. They all have detailed step by step instructions or a wizard you can download.

Ron
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#19
Sharon Lee

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I want to thank you somuch for all your time and your help. I really appreciate what you have done and helped me with. I shall continue to tell my friends about you all.
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