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"System Check" virus, cant boot from rescue discs or go to saf


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#1
rrussell

rrussell

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I have avirus that affects my pc right on startup. If I open up my desktop it runs a program called "System Check" which I think is the virus. I cant get safe mode to run. I have tried booting from disc, using msoft's stand alone system sweeper, run anlst, and both avira and avgs rescue programs. The only one that even ran,and then it died after the bar graph was one third full, was msofts stand alone system sweeper. Does rkill or exehelper have a disc that I can boot from ?

I tried running Rogue Killer by Tigzy during safe mode and it is frozen on "scan", but it is not scanning.

I can go to safe mode but cant get anyting to run from there. There are no icons on my desktop.

I got on-line thru the only application/folder I have,Dell Maintenance,and Malwarebytes Anti-Malware is running and has already found 6 infections. Lets see..

I ran Malwarebytes and then Rogue Killer and I have pasted their logs, below. I tried to go to system restore, but I have no applications or files listed under the dropdown menu when you hit start. So, I cant see any of my files. Comcast just sent me an email saying my PC may have a bot.


1/29/2012 3:27:37 PM
mbam-log-2012-01-29 (16-05-06).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 283439
Time elapsed: 37 minute(s), 4 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 1
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|jLyiTUCQBK.exe (Trojan.FakeAlert) -> Data: C:\Documents and Settings\All Users\Application Data\jLyiTUCQBK.exe -> No action taken.

Registry Data Items Detected: 9
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowControlPanel (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowHelp (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowMyDocs (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowRun (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced|Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer|NoDesktop (PUM.Hidden.Desktop) -> Bad: (1) Good: (0) -> No action taken.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System|DisableTaskMgr (PUM.Hijack.TaskManager) -> Bad: (1) Good: (0) -> No action taken.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System|DisableTaskMgr (PUM.Hijack.TaskManager) -> Bad: (1) Good: (0) -> No action taken.

Folders Detected: 0
(No malicious items detected)

Files Detected: 5
C:\Documents and Settings\All Users\Application Data\jLyiTUCQBK.exe (Trojan.FakeAlert) -> No action taken.
C:\Documents and Settings\All Users\Application Data\C9U3ZGZLBkSz2i.exe (Trojan.FakeAlert) -> No action taken.
C:\Documents and Settings\Olen\Local Settings\Temp\fka0.9128312867719995.exe (Trojan.FakeMS) -> No action taken.
C:\Documents and Settings\Owner\Local Settings\Temp\~!#3.tmp (Trojan.FakeAlert) -> No action taken.
C:\Documents and Settings\Owner\Local Settings\Temp\~!#5.tmp (Spyware.Password) -> No action taken.

(end)







RogueKiller V4.0.0 by Tigzy
contact at http://www.sur-la-toile.com
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.sur-la-to...-Remontees.html

Operating System: Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User: Owner [Admin rights]
Mode: Scan -- Time : 29/01/2012 16:11:14

Bad processes: 0

Registry Entries: 0

HOSTS File:


Finished


1-3-12 Please tell me what to do next to ensure that the virus is still not in my PC, also I need to know how to restore my files, applications,etc. I ran Avira's scanner last night and below is the log.

Avira AntiVir Personal
Report file date: Sunday, January 29, 2012 18:42

Scanning for 3323984 virus strains and unwanted programs.

The program is running as an unrestricted full version.
Online services are available:

Licensee : Avira AntiVir Personal - Free Antivirus
Serial number : 0000149996-ADJIE-0000001
Platform : Windows XP
Windows version : (Service Pack 3) [5.1.2600]
Boot mode : Normally booted
Username : SYSTEM
Computer name : DIGITEK-K1W53MR

Version information:
BUILD.DAT : 10.2.0.704 35934 Bytes 9/28/2011 13:34:00
AVSCAN.EXE : 10.3.0.7 484008 Bytes 6/30/2011 10:19:36
AVSCAN.DLL : 10.0.5.0 47464 Bytes 6/30/2011 10:19:36
LUKE.DLL : 10.3.0.5 45416 Bytes 6/30/2011 10:19:37
LUKERES.DLL : 10.0.0.1 12648 Bytes 2/11/2010 07:40:49
AVSCPLR.DLL : 10.3.0.7 119656 Bytes 6/30/2011 10:19:37
AVREG.DLL : 10.3.0.9 88833 Bytes 7/14/2011 21:58:07
VBASE000.VDF : 7.10.0.0 19875328 Bytes 11/6/2009 17:05:36
VBASE001.VDF : 7.11.0.0 13342208 Bytes 12/14/2010 19:42:52
VBASE002.VDF : 7.11.19.170 14374912 Bytes 12/20/2011 00:00:13
VBASE003.VDF : 7.11.19.171 2048 Bytes 12/20/2011 00:00:13
VBASE004.VDF : 7.11.19.172 2048 Bytes 12/20/2011 00:00:14
VBASE005.VDF : 7.11.19.173 2048 Bytes 12/20/2011 00:00:14
VBASE006.VDF : 7.11.19.174 2048 Bytes 12/20/2011 00:00:14
VBASE007.VDF : 7.11.19.175 2048 Bytes 12/20/2011 00:00:14
VBASE008.VDF : 7.11.19.176 2048 Bytes 12/20/2011 00:00:14
VBASE009.VDF : 7.11.19.177 2048 Bytes 12/20/2011 00:00:15
VBASE010.VDF : 7.11.19.178 2048 Bytes 12/20/2011 00:00:15
VBASE011.VDF : 7.11.19.179 2048 Bytes 12/20/2011 00:00:15
VBASE012.VDF : 7.11.19.180 2048 Bytes 12/20/2011 00:00:15
VBASE013.VDF : 7.11.19.217 182784 Bytes 12/22/2011 03:14:20
VBASE014.VDF : 7.11.19.255 148480 Bytes 12/24/2011 03:14:07
VBASE015.VDF : 7.11.20.29 164352 Bytes 12/27/2011 21:01:09
VBASE016.VDF : 7.11.20.70 180224 Bytes 12/29/2011 22:15:52
VBASE017.VDF : 7.11.20.102 240640 Bytes 1/2/2012 02:36:38
VBASE018.VDF : 7.11.20.139 164864 Bytes 1/4/2012 02:36:36
VBASE019.VDF : 7.11.20.178 167424 Bytes 1/6/2012 02:36:40
VBASE020.VDF : 7.11.20.207 230400 Bytes 1/10/2012 02:36:43
VBASE021.VDF : 7.11.20.236 150528 Bytes 1/11/2012 02:36:41
VBASE022.VDF : 7.11.21.13 135168 Bytes 1/13/2012 11:21:56
VBASE023.VDF : 7.11.21.40 163840 Bytes 1/16/2012 03:55:58
VBASE024.VDF : 7.11.21.65 1001472 Bytes 1/17/2012 03:55:59
VBASE025.VDF : 7.11.21.98 487424 Bytes 1/19/2012 03:56:22
VBASE026.VDF : 7.11.21.156 1010688 Bytes 1/25/2012 23:52:27
VBASE027.VDF : 7.11.21.176 600576 Bytes 1/26/2012 23:52:26
VBASE028.VDF : 7.11.21.177 2048 Bytes 1/26/2012 23:52:26
VBASE029.VDF : 7.11.21.178 2048 Bytes 1/26/2012 23:52:26
VBASE030.VDF : 7.11.21.179 2048 Bytes 1/26/2012 23:52:26
VBASE031.VDF : 7.11.21.199 142848 Bytes 1/27/2012 16:00:18
Engineversion : 8.2.8.44
AEVDF.DLL : 8.1.2.2 106868 Bytes 10/25/2011 18:22:25
AESCRIPT.DLL : 8.1.4.2 434553 Bytes 1/26/2012 23:52:42
AESCN.DLL : 8.1.8.2 131444 Bytes 1/26/2012 23:52:41
AESBX.DLL : 8.2.4.5 434549 Bytes 12/2/2011 00:30:03
AERDL.DLL : 8.1.9.15 639348 Bytes 9/9/2011 22:50:17
AEPACK.DLL : 8.2.16.2 799095 Bytes 1/26/2012 23:52:40
AEOFFICE.DLL : 8.1.2.25 201084 Bytes 12/29/2011 22:16:12
AEHEUR.DLL : 8.1.3.23 4333943 Bytes 1/26/2012 23:52:37
AEHELP.DLL : 8.1.19.0 254327 Bytes 1/21/2012 19:43:50
AEGEN.DLL : 8.1.5.18 409973 Bytes 1/26/2012 23:52:30
AEEMU.DLL : 8.1.3.0 393589 Bytes 11/22/2010 22:09:17
AECORE.DLL : 8.1.25.3 201079 Bytes 1/26/2012 23:52:28
AEBB.DLL : 8.1.1.0 53618 Bytes 5/14/2010 20:53:30
AVWINLL.DLL : 10.0.0.0 19304 Bytes 1/14/2010 20:03:38
AVPREF.DLL : 10.0.3.2 44904 Bytes 6/30/2011 10:19:36
AVREP.DLL : 10.0.0.10 174120 Bytes 5/17/2011 18:29:19
AVARKT.DLL : 10.0.26.1 255336 Bytes 6/30/2011 10:19:36
AVEVTLOG.DLL : 10.0.0.9 203112 Bytes 6/30/2011 10:19:36
SQLITE3.DLL : 3.6.19.0 355688 Bytes 1/28/2010 20:57:58
AVSMTP.DLL : 10.0.0.17 63848 Bytes 3/16/2010 23:38:56
NETNT.DLL : 10.0.0.0 11624 Bytes 2/19/2010 22:41:00
RCIMAGE.DLL : 10.0.0.35 2589544 Bytes 6/30/2011 10:19:36
RCTEXT.DLL : 10.0.64.0 97640 Bytes 6/30/2011 10:19:36

Configuration settings for the scan:
Jobname.............................: avguard_async_scan
Configuration file..................: C:\Documents and Settings\All Users\Application Data\Avira\AntiVir Desktop\TEMP\AVGUARD_de37fc49\guard_slideup.avp
Logging.............................: Default
Primary action......................: repair
Secondary action....................: quarantine
Scan master boot sector.............: on
Scan boot sector....................: off
Process scan........................: on
Scan registry.......................: off
Search for rootkits.................: off
Integrity checking of system files..: off
Scan all files......................: All files
Scan archives.......................: on
Recursion depth.....................: 20
Smart extensions....................: on
Macro heuristic.....................: on
File heuristic......................: Complete
Deviating risk categories...........: +PFS,

Start of the scan: Sunday, January 29, 2012 18:42

The scan of running processes will be started
Scan process 'avscan.exe' - '1' Module(s) have been scanned
Scan process 'AgentSvr.exe' - '1' Module(s) have been scanned
Scan process 'OUTLOOK.EXE' - '1' Module(s) have been scanned
Scan process 'jucheck.exe' - '1' Module(s) have been scanned
Scan process 'iPodService.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'ctfmon.exe' - '1' Module(s) have been scanned
Scan process 'msmsgs.exe' - '1' Module(s) have been scanned
Scan process 'devldr32.exe' - '1' Module(s) have been scanned
Scan process 'AdobeARM.exe' - '1' Module(s) have been scanned
Scan process 'jusched.exe' - '1' Module(s) have been scanned
Scan process 'iTunesHelper.exe' - '1' Module(s) have been scanned
Scan process 'AutoPrt.exe' - '1' Module(s) have been scanned
Scan process 'avgnt.exe' - '1' Module(s) have been scanned
Scan process 'OpwareSE4.exe' - '1' Module(s) have been scanned
Scan process 'WkUFind.exe' - '1' Module(s) have been scanned
Scan process 'Explorer.EXE' - '1' Module(s) have been scanned
Scan process 'alg.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'jqs.exe' - '1' Module(s) have been scanned
Scan process 'AppleMobileDeviceService.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'sched.exe' - '1' Module(s) have been scanned
Scan process 'spoolsv.exe' - '1' Module(s) have been scanned
Scan process 'rundll32.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'svchost.exe' - '1' Module(s) have been scanned
Scan process 'avshadow.exe' - '1' Module(s) have been scanned
Scan process 'avguard.exe' - '1' Module(s) have been scanned
Scan process 'lsass.exe' - '1' Module(s) have been scanned
Scan process 'services.exe' - '1' Module(s) have been scanned
Scan process 'winlogon.exe' - '1' Module(s) have been scanned
Scan process 'csrss.exe' - '1' Module(s) have been scanned
Scan process 'smss.exe' - '1' Module(s) have been scanned

Starting the file scan:

Begin scan in 'C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\4IDRZRC7\main[1].htm'
C:\Documents and Settings\Owner\Local Settings\Temporary Internet Files\Content.IE5\4IDRZRC7\main[1].htm
[DETECTION] Contains recognition pattern of the HTML/ExpKit.Gen2 HTML script virus
[NOTE] The file was moved to the quarantine directory under the name '4df7a56f.qua'.


End of the scan: Sunday, January 29, 2012 18:42
Used time: 00:00 Minute(s)

The scan has been done completely.

0 Scanned directories
38 Files were scanned
1 Viruses and/or unwanted programs were found
0 Files were classified as suspicious
0 files were deleted
0 Viruses and unwanted programs were repaired
1 Files were moved to quarantine
0 Files were renamed
0 Files cannot be scanned
37 Files not concerned
0 Archives were scanned
0 Warnings
1 Notes

Thank you for the advice. I booted off of OTLPENet CD that I burned on another PC that is not infected,but it takes me right to my windows desktop log in, no Reatogo window. I went into my desktop just to be sure and there is no OTL icon there. What do I do next ?

Edited by rrussell, 02 February 2012 - 08:25 PM.

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#2
Render

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Hi and welcome to GeeksToGo! Please make sure you read all of the instructions and fixes thoroughly before continuing with them. If you have any queries or you are unsure about anything, just say and I'll help you out :)

It may well be worth you printing/saving the instructions throughout the fix, so you have them to hand just in case you are unable to access this site.

Please note:
  • Remember to post your logs, not attach them. So, any logs from any programs we run, should be just 'copied & pasted' into your reply.
  • Please only run the tools that I request. I know malware can be frustrating but running other tools in the meantime and between posts, only makes it harder for us to analyse and fix your PC in the long run.
  • Please subscribe to this topic if you have not already done so. Please check back just in case, as the email system can fail at times.
  • Just because your machine is running better does not mean it is completely cleaned. Please wait for the 'all clear' from me to say when we are done.
  • Please reply within 3 days to be fair to other people asking for help.
  • Please tell me if you have your original Windows CD/DVD available
  • When in doubt, please stop and ask first. There's no harm in asking questions!

If you have since resolved the original problem you were having, I would appreciate you letting me know. If not please perform the following steps below so I can have a look at the current condition of your machine.

Let's try with this first:

We will work outside of windows then. Please print these instruction out so that you know what you are doing.
We will need clean computer, blank CD-R to burn this tool and USB pen drive.

On your clean computer do the following steps:
  • Download OTLPENet.exe to your Desktop.
  • Ensure that you have a blank CD-R in the CD/DVD drive.
  • Double click OTLPENet.exe and this will then open Imgburn to burn the file to CD-R.
  • Download and save this attached scan.txt file to your USB pen drive. Attached File  scan.txt   580bytes   286 downloads
On your infected computer do the following steps:
  • Reboot your system using the boot CD you just created.
    Note: If you do not know how to set your computer to boot from CD follow the steps here.
  • As the CD needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads.
  • Your system should now display a Reatogo desktop.
    Note: as you are running from CD it is not exactly speedy.
  • Double-click on the OTLPE icon.
  • Select the Windows folder of the infected drive if it asks for a location.
  • When asked "Do you wish to load the remote registry", select Yes.
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes.
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK.
  • OTL should now start.
  • Drag and drop scan.txt file from USB pen drive into the Custom scans and fixes box, or double click the scan box and then find and open scan.txt file on your USB pen drive.
  • Press Run Scan to start the scan.
  • When finished, the file will be saved on root of drive C:\OTL.txt
  • Copy this file to your USB pen drive if you do not have internet connection on this system.
  • Right click the file and select send to : select the USB drive.
  • Confirm that it has copied to the USB drive by selecting it
  • You can backup any files that you wish from this OS
  • Please post the contents of the OTL.txt file in your reply.

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#3
rrussell

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Should I reply here ? Or just keep editing my original post ?

Thank you for the advice. I booted off of OTLPENet CD that I burned on another PC that is not infected,but it takes me right to my windows desktop log in, no Reatogo window. I went into my desktop just to be sure and there is no OTL icon there. What do I do next ?
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#4
Render

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Yes, reply here. Please carefully follow instructins. You have to boot your infected computer from OTLPE CD, and not from hard disk.
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#5
rrussell

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I booted off of the OTLPENet CD and it took me to my windows desktop log in. I did not receive a "Reatogo" window as you described in your first email. I also tried booting off of the OTLPENet CD a second time and had the same result. I think I'm severly infected.
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#6
Render

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OK. So you are able to boot into Windows in normal mode?
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#7
rrussell

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Yes, I can. I suspect the PC still has a virus because things are not normal but I cant say for sure.
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#8
Render

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OK. Then try to proceed with following steps:

Step 1

  • Please download aswMBR.exe to your desktop.
  • Double click the aswMBR.exe to run it.

    Posted Image
  • When asked if you want to download Avast's virus definitions please select Yes.
  • Click the Scan button to start scan.

    Posted Image
  • On completion of the scan click Save log, save it to your desktop and post in your next reply.
  • Also on Desktop there should be a file called MBR.dat after that, zip it and then attach it here

How to add an attachment to a new topic or reply

Step 2

Posted Image OTL Custom Scan

  • Download OTL to your desktop.
  • Double click on the Posted Image icon to run it.
  • Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top, make sure Stadard output is selected.
  • Select Scan all users
  • Under the Extra Registry section, check Use SafeList
  • Check the boxes beside LOP Check and Purity Check.
  • Under the Custom Scans/Fixes box copy and paste this in:

    netsvcs
    %SYSTEMDRIVE%\*.exe
    /md5start
    explorer.exe
    winlogon.exe
    userinit.exe
    svchost.exe
    consrv.dll
    /md5stop
    %systemroot%\*. /mp /s
    hklm\software\clients\startmenuinternet|command /rs
    hklm\software\clients\startmenuinternet|command /64 /rs
    CREATERESTOREPOINT
  • Click the Posted Image button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time and post them in your topic

When completed the above, please post back the following in the order asked for:
  • aswMBR log and attached zipped MBR.dat file
  • OTL scan log
  • Extras log

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#9
rrussell

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It would not run aswMBR.exe off of cd, but rather reverted to the login window for my desktop. I then ran OTL and it finished. I have lost my internet connection and cant get on line. I've rebooted the modem, etc.(my connection is good because this good pc is online with same connection). My memory stick drive is not showing up on Explore so I cant use it to transfer data, and I could not burn the OTL log and Extras log to a cd. So, I need a way of getting the logs from the bad pc to the good pc.
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#10
Render

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Please tell me if you have your original Windows CD/DVD available.
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#11
rrussell

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OK, I found my Dell "Reinstallation CD Microsoft Windows XP Home Addition". I can't remember if I used this disc to load the OS on the non-Dell PC that has the infection.

The infected PC has Windows XP Home installed on it.

Edited by rrussell, 06 February 2012 - 01:42 PM.

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#12
Render

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I'm sorry but I somehow overlooked your post. I recommend you fresh Windows reinstall. What you say?
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#13
rrussell

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On my C drive, I have family pictures, important files and outlook folders that I really can't afford to lose. Wouldn't this fresh Windows install mean that I won't be able to recover them ? I am willing to try anything else, other than taking the risk of losing all of these files. Please let me know what else we can try.
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#14
Render

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Than you have to backup these files prior fresh Windows install. Anyway, why you don't perform steps provided here?
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#15
rrussell

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OK, I will try these steps again. Below, is the note that I posted from my first attempt to use OTLPENet. When my PC is starting, I hit f8 and then I get various options at the bottom of my monitor, one option is to hit Esc = to boot from CD, which is what I tried previously. Am I taking the right path? Also, I have to now leave on business for 2 days and wont be able to try OTLPENet and the other recommendations until I return.
Thank you for your assistance.

Previous post
I booted off of OTLPENet CD that I burned on another PC that is not infected,but it takes me right to my windows desktop log in, no Reatogo window. I went into my desktop just to be sure and there is no OTL icon there. What do I do next ?
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