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Windows 7 startup problem


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#1
lethal_misfit

lethal_misfit

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Hi, I have a Windows 7 Home Basic on my samsung 11 inch Netbook but after an automatic windows update it doesn't want to boot.
it's stucked up on the Microsoft windows logo. It's working fine since I bought it 2 months ago prior to this problem

Troubleshooting done:
1. Start up repair - but problem cannot be fixed and gives me an error that a patch prevents the windows to startup
2. Chkdsk - fixed and start working again but next time I restarted the laptop it's went back to the same problem
3. System restore - same thing as #2
4. sfc /scannow

and a lot more but still its not working grrrrrr.

I think its the update from windows that prevent it from starting and I don't know how can I fix it.

Help me out guys!
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#2
JSntgRvr

JSntgRvr

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:welcome:

Lets give it a try. You will need a USB (Flash) pendrive.

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Click on Repair your computer menu item.
  • Select US as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
    Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the flash drive. Please copy and paste it to your reply.

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