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#16
rhymin

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Hmm, I repaired Windows and it still restarts automatically after the Windows Startup Screen. Is there something else I can try when booting from the Windows 7 disc?
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#17
phillpower2

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Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file. To do this, follow these steps:
1.Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
2.Type the following command, and then press ENTER: sfc /scannow

The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.
To determine which files could not be repaired by the System File Checker tool, follow these steps:
1.Open an elevated command prompt.
2.Type the following command, and then press ENTER:
findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.txt
Note The Sfcdetails.txt file contains details from every time that the System File Checker tool has been run on the computer. The file includes information about files that were not repaired by the System File Checker tool. Verify the date and time entries to determine the problem files that were found the last time that you ran the System File Checker tool.
3.Type sfcdetails.txt in Search programs and files and press Enter.

The Sfcdetails.txt file uses the following format:
Date/Time SFC detail

Text courtesy of MS
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#18
rhymin

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I can't get that far because it auto restarts, could I use the command prompt from booting the Windows 7 disc and try this?
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#19
phillpower2

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http://pcsupport.abo...t-windows-7.htm
I am in no way suggesting that you use any other product or service at the link.
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#20
rhymin

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I tried to disable automatic restart, but it gets blue screen and doesn't load Windows.

Should I boot from disc and try the command prompt there?
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#21
phillpower2

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Yes try booting from the disk, is the boot sequence set to CD/DVD drive first and the HDD second?
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#22
rhymin

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Yes that is the boot sequence.
I will try your previous steps and get back to you asap.
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#23
phillpower2

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:thumbsup:
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#24
rhymin

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I can't get it to work. I'm just gonna format and reinstall Windows 7.

I got to the command prompt through booting the disc and hit "format c:"

It said to enter the volume label. I have no idea what this is.

I tried "1" "0" "new volume" "local disk".

Is there anyway to find out what the volume label is. (This is my cousin's PC so I don't know and neither does he, I asked him).

Thanks.
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#25
rhymin

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I found something that said "vol C:" to find the volume label

All that came up was "system reserved" which is only 100mb of the 150gb hdd.

I'm just going to try to install windows now.
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#26
rhymin

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It is working after a clean install, thank you guys for all the time you took to help me, it is really appreciated.
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#27
phillpower2

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9 times out of 10 a clean install is the last thing we suggest but if the issue is resolved with no harm done then I am pleased to hear it and thanks for the follow up :thumbsup:
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#28
rhymin

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Just out of curiosity, why is a format and clean install the last thing you guys suggest?
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#29
phillpower2

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Just out of curiosity, why is a format and clean install the last thing you guys suggest?


Because it avoids having to back up all your data (not everyone has the means or knowledge to do this) reinstalling an OS and all updates can take hours and reinstalling/installing drivers that previously worked without issue can become problematic, many new drivers are released to address a known issue so if you don`t have the issue you don`t need the update and by installing it you can actually make your system unstable.

Just to add it would depend on the issue the person had, if for example the OS was damaged beyond repair then a format and reinstall would be recommended but only after attempting a Repair Installation.
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