Unable to boot
Started by
Rileys Dad
, Jan 31 2012 07:58 PM
#1
Posted 31 January 2012 - 07:58 PM
#2
Posted 31 January 2012 - 08:17 PM
Hello, this is not necessarily true, it could be that the boot sector has become corrupted and needs a repair.
Do you know what make/model the hard drive is inside?
Do you know what make/model the hard drive is inside?
#3
Posted 31 January 2012 - 09:14 PM
According to Dell, looking up the service tag, it is:
HARD DRIVE..., 250G, S2, 7.2K, 3.5, WD-HAWK
HARD DRIVE..., 250G, S2, 7.2K, 3.5, WD-HAWK
#4
Posted 02 February 2012 - 01:08 AM
WD-HAWK seems to be a Western Digital hard drive. Download the Data Lifeguard Diagnostic for DOS (CD), burn to disc and run a diagnostic:
http://support.wdc.c...&sid=30&lang=en
When you burn it to disc it will be a bootable disc, so put the disc into the drive and boot up the computer, it should start off the CD and then load the diagnostic.
Let me know how you go with it.
http://support.wdc.c...&sid=30&lang=en
When you burn it to disc it will be a bootable disc, so put the disc into the drive and boot up the computer, it should start off the CD and then load the diagnostic.
Let me know how you go with it.
#5
Posted 02 February 2012 - 06:22 AM
I burned an image of the recommended file, booted my computer, and got the message:
"No Drive Found, Error/Status Code 0120"
"No Drive Found, Error/Status Code 0120"
#6
Posted 02 February 2012 - 10:51 PM
Are you familiar with the BIOS at all?
#7
Posted 03 February 2012 - 06:26 AM
Yes, I am familiar with the BIOS. The harddrive is listed in the slot SATA-0, and the BIOS shows it as ON, and shows the drive details.
I just went and in reset the factory defaults....and the machine booted just fine.
What in the world would have caused that?
I just went and in reset the factory defaults....and the machine booted just fine.
What in the world would have caused that?
#8
Posted 05 February 2012 - 05:35 PM
Wow that's great! I couldn't tell you from here what caused it but perhaps try and avoid putting the computer to sleep?! Also, time to make sure you have a backup of important data.
One other thing that comes to mind, check out the Dell Support website and see if there is a BIOS update for this machine, it may resolve this issue happening again.
One other thing that comes to mind, check out the Dell Support website and see if there is a BIOS update for this machine, it may resolve this issue happening again.
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