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Someone from microsoft phoned me re malware on my computer


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#1
Nisanoo

Nisanoo

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Hi there,
I recieved a phone call today from a man (claiming to be) from microsoft.
He asked me to open event viewer, & whistled when I did & told him there were dozens of warnings, several errors & how old my computer was.
I wasn't convinced he was from microsoft, so I downloaded OTL & ran a quick scan this is the results:
Please could anyone advise?
Thank you.


OTL logfile created on: 01/02/2012 12:48:59 - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Documents and Settings\Dell\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

639.01 Mb Total Physical Memory | 94.13 Mb Available Physical Memory | 14.73% Memory free
1.52 Gb Paging File | 0.80 Gb Available in Paging File | 52.53% Paging File free
Paging file location(s): C:\pagefile.sys 960 1920 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 18.65 Gb Total Space | 4.91 Gb Free Space | 26.36% Space Free | Partition Type: NTFS

Computer Name: DELL-011F1C940F | User Name: Dell | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/02/01 12:43:39 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Dell\Desktop\OTL.exe
PRC - [2011/12/03 01:22:12 | 002,415,456 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\avgtray.exe
PRC - [2011/11/28 01:19:04 | 001,229,664 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\avgnsx.exe
PRC - [2011/10/12 06:25:22 | 004,433,248 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
PRC - [2011/10/10 06:23:34 | 000,973,664 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\avgemcx.exe
PRC - [2011/09/08 19:53:26 | 000,743,264 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\avgrsx.exe
PRC - [2011/08/15 05:21:40 | 000,337,760 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\avgcsrvx.exe
PRC - [2011/08/02 05:09:08 | 000,192,776 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\avgwdsvc.exe
PRC - [2011/01/17 19:08:58 | 011,322,880 | ---- | M] (OpenOffice.org) -- C:\Program Files\OpenOffice.org 3\program\soffice.exe
PRC - [2011/01/17 19:08:58 | 011,314,688 | ---- | M] (OpenOffice.org) -- C:\Program Files\OpenOffice.org 3\program\soffice.bin
PRC - [2008/04/14 00:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2008/01/22 10:13:32 | 001,201,448 | ---- | M] (Nero AG) -- C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
PRC - [2008/01/22 10:13:20 | 000,152,872 | ---- | M] (Nero AG) -- C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
PRC - [2006/06/13 04:20:00 | 000,127,036 | ---- | M] (Sonic Solutions) -- C:\WINDOWS\system32\DLA\DLACTRLW.EXE
PRC - [2001/09/10 19:08:50 | 000,032,256 | ---- | M] (C-Dilla Ltd) -- C:\WINDOWS\system32\drivers\CDANTSRV.EXE


========== Modules (No Company Name) ==========

MOD - [2012/02/01 11:57:44 | 000,170,496 | ---- | M] () -- C:\Program Files\OpenOffice.org 3\program\libxslt.dll
MOD - [2012/02/01 11:57:43 | 000,985,088 | ---- | M] () -- C:\Program Files\OpenOffice.org 3\program\libxml2.dll


========== Win32 Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- -- (HidServ)
SRV - [2011/10/12 06:25:22 | 004,433,248 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe -- (AVGIDSAgent)
SRV - [2011/08/02 05:09:08 | 000,192,776 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG2012\avgwdsvc.exe -- (avgwd)
SRV - [2001/09/10 19:08:50 | 000,032,256 | ---- | M] (C-Dilla Ltd) [Auto | Running] -- C:\WINDOWS\system32\drivers\CDANTSRV.EXE -- (C-DillaSrv)


========== Driver Services (SafeList) ==========

DRV - [2011/10/07 06:23:48 | 000,230,608 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgldx86.sys -- (Avgldx86)
DRV - [2011/10/04 06:21:42 | 000,016,720 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\AVGIDSShim.sys -- (AVGIDSShim)
DRV - [2011/09/13 05:30:10 | 000,032,592 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\avgrkx86.sys -- (Avgrkx86)
DRV - [2011/08/08 05:08:58 | 000,040,016 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\avgmfx86.sys -- (Avgmfx86)
DRV - [2011/07/11 00:14:38 | 000,295,248 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgtdix.sys -- (Avgtdix)
DRV - [2011/07/11 00:14:28 | 000,024,272 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\AVGIDSFilter.sys -- (AVGIDSFilter)
DRV - [2011/07/11 00:14:28 | 000,023,120 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\AVGIDSEH.Sys -- (AVGIDSEH)
DRV - [2011/07/11 00:14:26 | 000,134,608 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\AVGIDSDriver.sys -- (AVGIDSDriver)
DRV - [2007/06/18 20:18:26 | 000,023,680 | ---- | M] (Motorola) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\motmodem.sys -- (motmodem)
DRV - [2006/06/13 04:20:00 | 000,094,460 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\system32\DLA\DLAUDFAM.SYS -- (DLAUDFAM)
DRV - [2006/06/13 04:20:00 | 000,088,476 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\system32\DLA\DLAUDF_M.SYS -- (DLAUDF_M)
DRV - [2006/06/13 04:20:00 | 000,086,844 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\system32\DLA\DLAIFS_M.SYS -- (DLAIFS_M)
DRV - [2006/06/13 04:20:00 | 000,025,724 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\system32\DLA\DLABOIOM.SYS -- (DLABOIOM)
DRV - [2006/06/13 04:20:00 | 000,014,716 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\system32\DLA\DLAOPIOM.SYS -- (DLAOPIOM)
DRV - [2006/06/13 04:20:00 | 000,006,364 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\system32\DLA\DLAPoolM.SYS -- (DLAPoolM)
DRV - [2006/06/13 04:20:00 | 000,002,496 | ---- | M] (Sonic Solutions) [File_System | Auto | Running] -- C:\WINDOWS\system32\DLA\DLADResN.SYS -- (DLADResN)
DRV - [2006/03/17 07:35:24 | 000,005,660 | ---- | M] (Sonic Solutions) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\DLACDBHM.SYS -- (DLACDBHM)
DRV - [2006/03/17 07:34:46 | 000,022,684 | ---- | M] (Sonic Solutions) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\DLARTL_N.SYS -- (DLARTL_N)
DRV - [2005/04/25 11:10:20 | 000,033,538 | ---- | M] (Service & Quality Technology.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\Capt905c.sys -- (SQTECH905C)
DRV - [2004/08/03 22:29:28 | 000,327,040 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\ati2mtaa.sys -- (ati2mtaa)
DRV - [2001/09/10 19:09:46 | 000,057,392 | ---- | M] (Macrovision) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\CDANT.SYS -- (C-Dilla)
DRV - [2001/08/17 12:11:06 | 000,066,591 | ---- | M] (3Com Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\el90xbc5.sys -- (EL90XBC)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========


IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@google.com/npPicasa3,version=3.0.0: C:\Program Files\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.79\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{1E73965B-8B48-48be-9C8D-68B920ABC1C4}: C:\Program Files\AVG\AVG2012\Firefox4\ [2011/12/23 13:42:19 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2004/08/04 12:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (DriveLetterAccess) - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\DLA\DLASHX_W.DLL (Sonic Solutions)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll (Google Inc.)
O4 - HKLM..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG2012\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [DLA] C:\WINDOWS\system32\DLA\DLACTRLW.EXE (Sonic Solutions)
O4 - HKLM..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k File not found
O4 - HKCU..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe (Nero AG)
O4 - Startup: C:\Documents and Settings\Dell\Start Menu\Programs\Startup\OpenOffice.org 3.3.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe ()
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\WINDOWS\System32\GPhotos.scr (Google Inc.)
O12 - Plugin for: .spop - C:\Program Files\Internet Explorer\PLUGINS\NPDocBox.dll (Intertrust Technologies, Inc.)
O15 - HKCU\..Trusted Domains: yahoo.com ([]https in Trusted sites)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.ma...r/ultrashim.cab (Reg Error: Key error.)
O16 - DPF: {AE9DCB17-F804-11D2-A44A-0020182C1446} file:///D:/SuperCD/IntraLaunch.CAB (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_22)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 194.168.4.100 194.168.8.100
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{BAFFF8CD-DB67-410C-95D6-74936E84BF51}: DhcpNameServer = 194.168.4.100 194.168.8.100
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll (AVG Technologies CZ, s.r.o.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) -C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) -C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Dell\My Documents\My Pictures\Picasa\Backgrounds\picasabackground.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Dell\My Documents\My Pictures\Picasa\Backgrounds\picasabackground.bmp
O28 - HKLM ShellExecuteHooks: {56F9679E-7826-4C84-81F3-532071A8BCC5} - C:\Program Files\Windows Desktop Search\MsnlNamespaceMgr.dll (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/11/22 15:43:32 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG2012\avgrsx.exe /sync /restart)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/02/01 12:43:26 | 000,584,192 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Dell\Desktop\OTL.exe
[2012/02/01 12:00:49 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Dell\Application Data\OpenOffice.org
[2012/02/01 11:55:30 | 000,000,000 | --SD | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\OpenOffice.org 3.3
[2012/02/01 11:51:52 | 000,000,000 | ---D | C] -- C:\Program Files\OpenOffice.org 3
[2012/02/01 11:50:46 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Sun
[2012/02/01 11:50:41 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Java
[2012/02/01 11:49:24 | 000,000,000 | ---D | C] -- C:\Program Files\Java
[2012/02/01 11:49:07 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Dell\Application Data\Sun
[2012/02/01 11:46:54 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Dell\Desktop\OpenOffice.org 3.3 (en-GB) Installation Files
[3 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/02/01 12:49:07 | 000,000,886 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2012/02/01 12:43:39 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Dell\Desktop\OTL.exe
[2012/02/01 12:01:47 | 000,000,864 | ---- | M] () -- C:\Documents and Settings\Dell\Start Menu\Programs\Startup\OpenOffice.org 3.3.lnk
[2012/02/01 11:55:58 | 000,000,885 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\OpenOffice.org 3.3.lnk
[2012/02/01 11:22:30 | 000,000,141 | ---- | M] () -- C:\Documents and Settings\Dell\default.pls
[2012/02/01 11:22:24 | 000,000,069 | ---- | M] () -- C:\WINDOWS\NeroDigital.ini
[2012/02/01 10:55:15 | 000,000,420 | -H-- | M] () -- C:\WINDOWS\tasks\User_Feed_Synchronization-{0D0B17B6-7CB9-4F8F-A88C-24E37605E9EE}.job
[2012/02/01 10:43:35 | 087,854,796 | ---- | M] () -- C:\WINDOWS\System32\drivers\AVG\incavi.avm
[2012/02/01 10:36:41 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2012/02/01 10:36:29 | 000,000,882 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2012/02/01 10:36:13 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2012/02/01 10:36:11 | 670,121,984 | -HS- | M] () -- C:\hiberfil.sys
[2012/01/21 20:25:01 | 000,257,407 | ---- | M] () -- C:\WINDOWS\System32\drivers\AVG\iavichjg.avm
[2012/01/12 11:35:28 | 000,001,729 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader 9.lnk
[2012/01/11 19:17:40 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2012/01/11 19:09:19 | 000,528,334 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2012/01/11 19:09:19 | 000,091,074 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[3 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files Created - No Company Name ==========

[2012/02/01 12:01:46 | 000,000,864 | ---- | C] () -- C:\Documents and Settings\Dell\Start Menu\Programs\Startup\OpenOffice.org 3.3.lnk
[2012/02/01 11:55:58 | 000,000,885 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\OpenOffice.org 3.3.lnk
[2012/01/12 11:35:28 | 000,001,729 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader 9.lnk
[2012/01/12 11:35:16 | 000,001,804 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Adobe Reader 9.lnk
[2011/12/13 21:14:53 | 000,000,754 | ---- | C] () -- C:\WINDOWS\WORDPAD.INI
[2011/06/17 19:40:07 | 000,000,171 | ---- | C] () -- C:\WINDOWS\wininit.ini
[2011/06/17 19:38:49 | 000,003,654 | ---- | C] () -- C:\WINDOWS\System32\drivers\Sonyhcp.dll
[2010/12/18 12:50:29 | 000,000,000 | ---- | C] () -- C:\Documents and Settings\Dell\Local Settings\Application Data\prvlcl.dat
[2010/03/12 12:38:41 | 000,000,031 | -H-- | C] () -- C:\WINDOWS\UKCpInfo.sys
[2010/01/08 13:28:46 | 000,100,864 | ---- | C] () -- C:\WINDOWS\System32\Dc50ip32.dll
[2010/01/08 13:28:44 | 000,065,864 | ---- | C] () -- C:\WINDOWS\System32\Digita.sys
[2010/01/08 13:28:43 | 000,007,808 | ---- | C] () -- C:\WINDOWS\System32\dc240u.sys
[2010/01/08 13:28:40 | 000,020,480 | ---- | C] () -- C:\WINDOWS\System32\ImgLibLead.dll
[2010/01/08 13:28:39 | 000,153,088 | ---- | C] () -- C:\WINDOWS\System32\SoyWeb.dll
[2009/11/10 16:33:25 | 000,000,000 | ---- | C] () -- C:\WINDOWS\nsreg.dat
[2009/10/13 16:58:44 | 000,017,944 | -H-- | C] () -- C:\WINDOWS\System32\mlfcache.dat
[2009/09/07 17:28:11 | 000,011,527 | ---- | C] () -- C:\WINDOWS\hpdj5600.ini
[2009/06/22 19:22:55 | 000,121,304 | ---- | C] () -- C:\WINDOWS\HPHins15.dat
[2009/06/22 19:22:55 | 000,002,885 | ---- | C] () -- C:\WINDOWS\hphmdl15.dat
[2009/06/22 18:12:53 | 000,137,447 | ---- | C] () -- C:\WINDOWS\HPHins15.dat.temp
[2009/06/22 18:12:53 | 000,002,828 | ---- | C] () -- C:\WINDOWS\hphmdl15.dat.temp
[2009/01/21 12:04:19 | 000,060,928 | ---- | C] () -- C:\Documents and Settings\Dell\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/01/03 18:34:43 | 000,210,944 | ---- | C] () -- C:\WINDOWS\System32\MSVCRT10.DLL
[2009/01/03 18:34:43 | 000,061,440 | ---- | C] () -- C:\WINDOWS\catalogSubInstaller.exe
[2008/12/31 18:56:30 | 000,000,736 | ---- | C] () -- C:\WINDOWS\SamsungMaster.INI
[2008/12/31 17:24:44 | 000,765,952 | ---- | C] () -- C:\WINDOWS\System32\xvidcore.dll
[2008/12/31 17:24:44 | 000,180,224 | ---- | C] () -- C:\WINDOWS\System32\xvidvfw.dll
[2008/12/31 17:24:44 | 000,008,704 | ---- | C] () -- C:\WINDOWS\System32\vidccleaner.exe
[2008/12/31 17:19:40 | 000,040,960 | ---- | C] () -- C:\WINDOWS\unS4105.dll
[2008/11/23 01:16:34 | 000,000,151 | ---- | C] () -- C:\WINDOWS\PhotoSnapViewer.INI
[2008/11/22 18:59:04 | 000,000,069 | ---- | C] () -- C:\WINDOWS\NeroDigital.ini
[2008/11/22 18:25:31 | 000,000,152 | ---- | C] () -- C:\WINDOWS\Missing.ini
[2008/11/22 15:47:36 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2008/11/22 15:38:56 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2008/11/22 15:29:56 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2008/11/22 15:28:34 | 000,106,216 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2008/05/26 21:59:42 | 000,018,904 | ---- | C] () -- C:\WINDOWS\System32\structuredqueryschematrivial.bin
[2008/05/26 21:59:40 | 000,106,605 | ---- | C] () -- C:\WINDOWS\System32\structuredqueryschema.bin
[2007/09/27 10:51:02 | 000,020,698 | ---- | C] () -- C:\WINDOWS\System32\idxcntrs.ini
[2007/09/27 10:48:48 | 000,030,628 | ---- | C] () -- C:\WINDOWS\System32\gsrvctr.ini
[2007/09/27 10:48:28 | 000,031,698 | ---- | C] () -- C:\WINDOWS\System32\gthrctr.ini
[2005/03/22 01:48:05 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\oembios.bin
[2005/03/22 01:48:05 | 000,004,627 | ---- | C] () -- C:\WINDOWS\System32\oembios.dat
[2004/08/04 12:00:00 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\mlang.dat
[2004/08/04 12:00:00 | 000,528,334 | ---- | C] () -- C:\WINDOWS\System32\perfh009.dat
[2004/08/04 12:00:00 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\perfi009.dat
[2004/08/04 12:00:00 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\dssec.dat
[2004/08/04 12:00:00 | 000,091,074 | ---- | C] () -- C:\WINDOWS\System32\perfc009.dat
[2004/08/04 12:00:00 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\mib.bin
[2004/08/04 12:00:00 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\perfd009.dat
[2004/08/04 12:00:00 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat
[2004/08/04 12:00:00 | 000,001,804 | ---- | C] () -- C:\WINDOWS\System32\dcache.bin
[2004/08/04 12:00:00 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\noise.dat

========== LOP Check ==========

[2011/10/06 18:50:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG2012
[2010/12/10 20:48:02 | 000,000,000 | -H-D | M] -- C:\Documents and Settings\All Users\Application Data\Common Files
[2011/11/27 09:07:58 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\ErrorEND
[2010/11/09 11:26:53 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\FileCure
[2012/02/01 10:44:41 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MFAData
[2011/01/31 13:58:44 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\RegCure
[2011/11/23 18:15:05 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\TEMP
[2011/06/09 21:04:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Total PC Health
[2011/11/27 08:55:51 | 000,000,380 | ---- | M] () -- C:\WINDOWS\Tasks\ErrorEND.job
[2012/02/01 10:55:15 | 000,000,420 | -H-- | M] () -- C:\WINDOWS\Tasks\User_Feed_Synchronization-{0D0B17B6-7CB9-4F8F-A88C-24E37605E9EE}.job

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 137 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:0B4227B4

< End of report >



Thanks in advance for any advice, nisanoo
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#2
RKinner

RKinner

    Malware Expert

  • Expert
  • 19,798 posts
  • MVP
Microsoft never calls customers so it was definitely a scam. If you have caller ID I would report his number to the local police.

Your OTL log doesn't show any problems other than being behind in your Java updates (get the latest java from java.com and make sure you uninstall all older versions)
and the presence of

SRV - [2001/09/10 19:08:50 | 000,032,256 | ---- | M] (C-Dilla Ltd) [Auto | Running] -- C:\WINDOWS\system32\drivers\CDANTSRV.EXE -- (C-DillaSrv)

This is a copy protection service that you probably don't need any more. It will slow your PC down so should be turned off:

Start, Run, cmd , OK then Type with an Enter after the line:
sc  config  C-DillaSrv  start=  disabled

Ron
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