PowerPoint presentation mode crashes
Posted 03 February 2012 - 02:42 PM
Posted 03 February 2012 - 03:23 PM
Sometimes the event viewer will tell you what happened...
Can you press the windows key + "R" and type eventvwr.msc this will load up the event viewer application. In the top left, expand each group and look for errors or warnings at around the time of the crash.
Let us know what you find.
Posted 03 February 2012 - 04:11 PM
Faulty application name: Powerpnt.exe,version: 14.0.6009.1000, time stamp: 0x4cc1a4ed
Faulty module name: KERNELBASE.dll, version: 61.7601.17651, time stamp: 0x4e211319
Exception code: 0xe0000002
Posted 04 February 2012 - 11:12 AM
That error code generally means that the there is a problem with Windows.
Do you have an Operating System disk for your system? If you do, you could run the System File Checker (I'll explain how if you have the CD).
Posted 04 February 2012 - 11:20 AM
Appreciate your help,
Posted 04 February 2012 - 02:31 PM
Sure, I don't think I have anything on except work.
Posted 13 February 2012 - 05:14 PM
Posted 16 February 2012 - 01:11 PM
You could try calling MS.
If you don't have a CD, you may have a recovery partition that you could use to restore your PC to the same state it was when yo got it.
Posted 16 February 2012 - 01:52 PM
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