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HP repair turned disaster


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#1
angelbear

angelbear

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Hi everyone:
My sons HP G62 laptop has been having fan overheating issues and eventually I decided to try taking the laptop apart to get at the fan to clean it. I used an online manual and I thought I did pretty well (only three screws left over). The problem now is that the laptop turns on but the touchpad doesn't work. I am using a mouse to get on to the 'net to download a driver for it but I cannot find the wireless adapter! There are also red x's on top of the speaker icon and the wireless icon. I think I really messed things up. I have tried System Restore twice and it won't complete. It told me to disable anti-virus, which I did but it still won't complete.
Can anyone tell me where to begin???

UPDATE: just used ethernet cable to access the modem. Suddenly, the laptop shut right down.
I'm going to leave it alone until I can figure out what to do next......

Edited by angelbear, 04 February 2012 - 11:41 PM.

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#2
Kemasa

Kemasa

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There are two choices. The first is to take it in and get someone to figure out what is wrong. The second is to take it apart again and make sure that all connectors are properly connected and that all screws are where they should be (leftovers are not good). You would need to look at everything carefully.

Since you did not change the software, it is most likely a hardware issue (connectors, etc.), so trying to re-install drivers won't fix the problem.
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