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Sudden shutdown, reboots to blue screen of death [Closed]


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#31
ColtsFan18

ColtsFan18

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OTL logfile created on: 2/18/2012 9:38:52 PM - Run 5
OTL by OldTimer - Version 3.2.33.0 Folder = C:\Users\Tammy\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.61 Gb Total Physical Memory | 2.57 Gb Available Physical Memory | 71.19% Memory free
7.21 Gb Paging File | 5.82 Gb Available in Paging File | 80.74% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 256.35 Gb Total Space | 209.92 Gb Free Space | 81.89% Space Free | Partition Type: NTFS
Drive D: | 314.82 Gb Total Space | 314.72 Gb Free Space | 99.97% Space Free | Partition Type: NTFS

Computer Name: TAMS | User Name: Tammy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: Off | File Age = 30 Days

========== Custom Scans ==========


< c:\Windows\System32\drivers\*usb*.* /md5 >
[2011/03/24 21:29:26 | 000,343,040 | ---- | M] (Microsoft Corporation) MD5=287C6C9410B111B68B52CA298F7B8C24 -- c:\Windows\System32\drivers\usbhub.sys

< End of report >
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#32
ColtsFan18

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Well, the morning report isn't what I wanted... Everything was good through standard use, sleep mode and hibernate with no sudden shutdowns until I plugged the mouse in this morning... First I plugged it in on the two left side ports and got the message that the USB device was not recognized, not the port, the device. So then I tried it on the one port on the right side and sure as the world it went into shutdown and there was the BSOD and I was given the USB_BUG_DRIVER error message. I'm going to go ahead and attach the minidump file (not the whole report, I'll just post the ones that are new)and await your response. Again, back to the mouse. After reading the report it appears that there was a crash during the night that I wasn't aware of but it seems to have restarted to normal mode without prompt. This also explains why, when I opened Chrome I had a message that the browser didn't close properly and asked if I wanted to restore the pages or start a new session. Lastly, on several occasions I click on a bookmark and get the message that it can't be opened and I'm offered to open a cached page, this happens at many places, Yahoo, Weather Underground and even this board to name a few...

Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.


On Sun 2/19/2012 5:30:02 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021912-22526-01.dmp
This was probably caused by the following module: usbhub.sys (usbhub+0x12A60)
Bugcheck code: 0xFE (0x8, 0x6, 0x6, 0xFFFFFA80057FDB20)
Error: BUGCODE_USB_DRIVER
file path: C:\Windows\system32\drivers\usbhub.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Default Hub Driver for USB
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Sun 2/19/2012 5:30:02 PM GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: usbhub.sys (usbhub+0x12A60)
Bugcheck code: 0xFE (0x8, 0x6, 0x6, 0xFFFFFA80057FDB20)
Error: BUGCODE_USB_DRIVER
file path: C:\Windows\system32\drivers\usbhub.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Default Hub Driver for USB
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Sat 2/18/2012 3:27:23 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\021712-30654-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x7CC40)
Bugcheck code: 0x9F (0x3, 0xFFFFFA8004A3E440, 0xFFFFF80005C0A748, 0xFFFFFA800925E010)
Error: DRIVER_POWER_STATE_FAILURE
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

Editing to add... tried the mouse one more time, after roughly an hour of use, I shifted the laptop on my lap which moved the cord slightly, that brought on the BSOD instantly. No other USB component does this. I'm about to take this mouse, crush it with a 20 pound sledgehammer and pitch it out the window, it's just not worth the aggravation. If you'd like I'll post the newest minidump file with the shiny new crash log.

Edited by ColtsFan18, 19 February 2012 - 02:32 PM.

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#33
godawgs

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I think it's time to dump the mouse. Moving the cord shouldn't cause that kind of problem, especially since no other usb devices cause this. Go buy a new mouse. That's the only way you're gonna know. If it comes with an installation cd or dvd, install it so it will put the proper drivers on the system.

Lastly, on several occasions I click on a bookmark and get the message that it can't be opened and I'm offered to open a cached page, this happens at many places, Yahoo, Weather Underground and even this board to name a few...

Did this just start or has it been happening for a while?


Step-1.

Posted Image OTL Scan

Please re-open OTL
  • Double click the Posted Image on your desktop. Vista /7 users right click and click Run as Administrator. Make sure all other windows are closed .
  • You will see a console like the one below:

    Posted Image
  • Make sure the Output box at the top is set to Standard Output.
  • In the Extra Registry section click the button next to Use Safelist<---Important.
  • Check the boxes beside LOP Check and Purity Check.
  • Click the Posted Image button. Do not change any settings unless otherwise told to do so.
  • Let the scan run uninterrupted. The scan won't take long.
  • When the scan completes, it will open two notepad windows, OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
  • Please copy the contents of these files, one at a time, and paste them into your reply. To do that:
  • On the .txt file Menu Bar click Edit then click Select All. This will highlight the contents of the file. Then click Copy.
  • Right-click inside the forum post window then click Paste.This will paste the contents of the .txt file in the in the post window.


Step-2.

Things For Your Next Post:
1. The OTL.txt log
2. The Extras.txt log
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#34
ColtsFan18

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The inability to load pages is new, started just yesterday actually. Below are the two logs requested:

OTL.Txt


OTL logfile created on: 2/19/2012 5:40:47 PM - Run 6
OTL by OldTimer - Version 3.2.33.0 Folder = C:\Users\Tammy\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.61 Gb Total Physical Memory | 2.68 Gb Available Physical Memory | 74.20% Memory free
7.21 Gb Paging File | 6.11 Gb Available in Paging File | 84.79% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 256.35 Gb Total Space | 209.93 Gb Free Space | 81.89% Space Free | Partition Type: NTFS
Drive D: | 314.82 Gb Total Space | 314.72 Gb Free Space | 99.97% Space Free | Partition Type: NTFS

Computer Name: TAMS | User Name: Tammy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/02/18 15:07:07 | 000,583,680 | ---- | M] (OldTimer Tools) -- C:\Users\Tammy\Desktop\OTL.exe
PRC - [2012/02/01 10:18:13 | 000,648,656 | ---- | M] (Webroot) -- C:\Program Files\Webroot\WRSA.exe
PRC - [2011/12/09 20:09:42 | 000,296,056 | ---- | M] (RealNetworks, Inc.) -- C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
PRC - [2011/10/01 08:30:22 | 000,219,496 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
PRC - [2011/10/01 08:30:18 | 000,508,776 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
PRC - [2011/08/28 07:40:39 | 003,058,304 | ---- | M] (ASUS) -- C:\Windows\AsScrPro.exe
PRC - [2011/06/10 11:49:10 | 002,255,360 | ---- | M] (ASUS) -- C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe
PRC - [2011/05/30 13:48:18 | 000,082,944 | ---- | M] (ASUS) -- C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
PRC - [2011/05/20 12:01:06 | 000,166,528 | ---- | M] (ASUS) -- C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe
PRC - [2010/11/15 11:42:12 | 000,305,792 | ---- | M] (ASUS) -- C:\Program Files (x86)\ASUS\SmartLogon\sensorsrv.exe
PRC - [2010/10/07 15:05:14 | 000,170,624 | ---- | M] (ASUS) -- C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
PRC - [2010/08/17 15:55:42 | 005,732,992 | ---- | M] (ASUS) -- C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
PRC - [2010/07/09 23:45:00 | 000,984,400 | ---- | M] (Virage Logic Corporation / Sonic Focus) -- C:\Program Files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe
PRC - [2009/12/15 11:39:38 | 000,096,896 | ---- | M] (ASUS) -- C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
PRC - [2009/11/02 15:21:26 | 000,103,720 | ---- | M] (CyberLink) -- C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvc.exe
PRC - [2009/06/19 11:29:42 | 000,105,016 | ---- | M] (ASUS) -- C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe
PRC - [2009/06/19 11:29:26 | 002,488,888 | ---- | M] (ASUS) -- C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ATKOSD.exe
PRC - [2009/06/15 18:30:42 | 000,084,536 | ---- | M] (ASUS) -- C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\AsLdrSrv.exe
PRC - [2009/01/26 15:31:10 | 001,153,368 | ---- | M] (Safer Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
PRC - [2008/12/22 18:15:34 | 000,174,648 | ---- | M] (ASUS) -- C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\WDC.exe
PRC - [2008/08/13 22:00:08 | 000,113,208 | ---- | M] (ASUS) -- C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\KBFiltr.exe


========== Modules (No Company Name) ==========

MOD - [2011/06/10 11:49:10 | 001,163,264 | ---- | M] () -- C:\Program Files (x86)\ASUS\Wireless Console 3\acAuth.dll
MOD - [2011/05/30 13:48:14 | 000,009,216 | ---- | M] () -- C:\Program Files (x86)\ASUS\Splendid\GLCDdll.dll
MOD - [2009/11/02 15:23:36 | 000,013,096 | ---- | M] () -- C:\Program Files (x86)\CyberLink\Power2Go\CLMLSvcPS.dll
MOD - [2009/11/02 15:20:10 | 000,619,816 | ---- | M] () -- C:\Program Files (x86)\CyberLink\Power2Go\CLMediaLibrary.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2012/02/01 10:18:13 | 000,648,656 | ---- | M] (Webroot) [Auto | Running] -- C:\Program Files\Webroot\WRSA.exe -- (WRSVC)
SRV:64bit: - [2011/07/14 06:15:36 | 000,204,288 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2011/06/07 23:09:26 | 000,365,568 | ---- | M] (Advanced Micro Devices, Inc.) [Auto | Running] -- C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe -- (AMD FUEL Service)
SRV:64bit: - [2011/01/25 15:11:56 | 000,379,520 | ---- | M] (ASUSTeK Computer Inc.) [Auto | Running] -- C:\Windows\SysNative\FBAgent.exe -- (AFBAgent)
SRV:64bit: - [2010/09/22 19:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2009/07/13 19:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2011/10/01 08:30:22 | 000,219,496 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe -- (sftvsa)
SRV - [2011/10/01 08:30:18 | 000,508,776 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe -- (sftlist)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/12/15 11:39:38 | 000,096,896 | ---- | M] (ASUS) [Auto | Running] -- C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe -- (ATKGFNEXSrv)
SRV - [2009/06/15 18:30:42 | 000,084,536 | ---- | M] (ASUS) [Auto | Running] -- C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\AsLdrSrv.exe -- (ASLDRService)
SRV - [2009/06/10 15:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/01/26 15:31:10 | 001,153,368 | ---- | M] (Safer Networking Ltd.) [Auto | Running] -- C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe -- (SBSDWSCService)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/02/06 19:37:43 | 000,111,592 | ---- | M] (Webroot) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\WRkrn.sys -- (WRkrn)
DRV:64bit: - [2011/10/01 08:30:22 | 000,022,376 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftvollh.sys -- (Sftvol)
DRV:64bit: - [2011/10/01 08:30:18 | 000,268,648 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftplaylh.sys -- (Sftplay)
DRV:64bit: - [2011/10/01 08:30:18 | 000,025,960 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftredirlh.sys -- (Sftredir)
DRV:64bit: - [2011/10/01 08:30:10 | 000,764,264 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Sftfslh.sys -- (Sftfs)
DRV:64bit: - [2011/07/14 07:00:06 | 009,978,880 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
DRV:64bit: - [2011/07/14 05:33:58 | 000,309,248 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2011/06/07 06:07:00 | 000,231,440 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtihdW76.sys -- (AtiHDAudioService)
DRV:64bit: - [2011/03/11 00:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 00:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/03/07 12:21:16 | 001,594,368 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\athrx.sys -- (athr)
DRV:64bit: - [2011/03/04 09:16:20 | 000,436,840 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2011/01/18 03:16:46 | 000,250,984 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2010/12/31 04:30:10 | 000,138,024 | ---- | M] (ELAN Microelectronics Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\ETD.sys -- (ETD)
DRV:64bit: - [2010/11/29 02:50:38 | 000,044,672 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\usbfilter.sys -- (usbfilter)
DRV:64bit: - [2010/11/20 07:33:36 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 05:07:06 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 05:07:06 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2010/11/04 04:52:54 | 000,038,016 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_xata.sys -- (amd_xata)
DRV:64bit: - [2010/11/04 04:52:52 | 000,075,904 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_sata.sys -- (amd_sata)
DRV:64bit: - [2010/09/23 01:36:48 | 000,048,488 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\fssfltr.sys -- (fssfltr)
DRV:64bit: - [2010/02/18 10:18:24 | 000,046,136 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\amdiox64.sys -- (amdiox64)
DRV:64bit: - [2009/07/20 03:29:40 | 000,015,416 | ---- | M] ( ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\kbfiltr.sys -- (kbfiltr)
DRV:64bit: - [2009/07/13 19:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 19:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 19:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 14:35:57 | 000,056,832 | ---- | M] (Silicon Integrated Systems Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\SiSG664.sys -- (SiSGbeLH)
DRV:64bit: - [2009/06/10 14:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 14:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 14:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 14:34:18 | 000,057,344 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\L1C62x64.sys -- (L1C) NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller (NDIS 6.20)
DRV:64bit: - [2009/06/10 14:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2008/05/23 18:27:28 | 000,154,168 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WimFltr.sys -- (WimFltr)
DRV - [2011/05/25 20:06:20 | 000,017,536 | ---- | M] (ASUS) [Kernel | System | Running] -- C:\Program Files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys -- (ATKWMIACPIIO)
DRV - [2011/03/24 21:29:26 | 000,343,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysWOW64\drivers\usbhub.sys -- (usbhub)
DRV - [2009/07/13 19:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)
DRV - [2009/07/02 18:36:14 | 000,015,416 | ---- | M] (ASUS) [Kernel | Auto | Running] -- C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys -- (ASMMAP64)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://asus.msn.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://asus.msn.com

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://asus.msn.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore = http://www.google.com/
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "https://www.google.com/"
FF - prefs.js..keyword.URL: "http://www.bing.com/...te=20111203&q="
FF - prefs.js..network.proxy.type: 0

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_1_102.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@real.com/nppl3260;version=15.0.0.198: C:\Program Files (x86)\Real\RealPlayer\Netscape6\nppl3260.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprjplug;version=15.0.0.198: C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpchromebrowserrecordext;version=15.0.0.198: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprphtml5videoshim;version=15.0.0.198: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nprpjplug;version=15.0.0.198: C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpjplug.dll (RealNetworks, Inc.)
FF - HKLM\Software\MozillaPlugins\@real.com/nsJSRealPlayerPlugin;version=: File not found
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.99\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.99\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\ZEON/PDF,version=2.0: C:\Program Files (x86)\Nuance\PDF Reader\bin\nppdf.dll (Zeon Corporation)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Tammy\AppData\Local\Google\Update\1.3.21.99\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Tammy\AppData\Local\Google\Update\1.3.21.99\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\extensions\\{22C7F6C6-8D67-4534-92B5-529A0EC09405}: C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\firefoxextension\
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\extensions\\{ABDE892B-13A8-4d1b-88E6-365A6E755758}: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext [2011/12/09 20:12:07 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 9.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2012/01/20 10:20:58 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 9.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins

[2011/11/22 17:53:40 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Tammy\AppData\Roaming\Mozilla\Extensions
[2012/02/05 09:56:06 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Tammy\AppData\Roaming\Mozilla\Firefox\Profiles\muiuyso6.default\extensions
[2011/12/02 21:47:12 | 000,001,945 | ---- | M] () -- C:\Users\Tammy\AppData\Roaming\Mozilla\Firefox\Profiles\muiuyso6.default\searchplugins\bing-zugo.xml
[2012/01/20 10:21:24 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2011/12/09 20:12:07 | 000,000,000 | ---D | M] (RealPlayer Browser Record Plugin) -- C:\PROGRAMDATA\REAL\REALPLAYER\BROWSERRECORDPLUGIN\FIREFOX\EXT
() (No name found) -- C:\USERS\TAMMY\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\MUIUYSO6.DEFAULT\EXTENSIONS\{15312E9A-4905-48DA-AAE4-15B24BDC2A24}.XPI
[2012/01/20 10:20:56 | 000,121,816 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll
[2012/01/20 10:20:48 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml
[2011/11/20 19:04:05 | 000,002,252 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml.old
[2012/01/20 10:20:48 | 000,002,040 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}client=chrome&hl={language}&q={searchTerms}
CHR - plugin: Shockwave Flash (Disabled) = C:\Users\Tammy\AppData\Local\Google\Chrome\User Data\PepperFlash\11.1.31.203\pepflashplayer.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Tammy\AppData\Local\Google\Chrome\Application\17.0.963.56\gcswf32.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Users\Tammy\AppData\Local\Google\Chrome\Application\17.0.963.56\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\Tammy\AppData\Local\Google\Chrome\Application\17.0.963.56\pdf.dll
CHR - plugin: Java Deployment Toolkit 6.0.300.12 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
CHR - plugin: Java™ Platform SE 6 U30 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
CHR - plugin: Google Earth Plugin (Enabled) = C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.99\npGoogleUpdate3.dll
CHR - plugin: Silverlight Plug-In (Enabled) = C:\Program Files (x86)\Microsoft Silverlight\4.1.10111.0\npctrl.dll
CHR - plugin: Zeon Plus (Enabled) = C:\Program Files (x86)\Nuance\PDF Reader\bin\nppdf.dll
CHR - plugin: RealPlayer™ G2 LiveConnect-Enabled Plug-In (32-bit) (Enabled) = C:\Program Files (x86)\Real\RealPlayer\Netscape6\nppl3260.dll
CHR - plugin: RealPlayer Version Plugin (Enabled) = C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpjplug.dll
CHR - plugin: RealPlayer™ HTML5VideoShim Plug-In (32-bit) (Enabled) = C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
CHR - plugin: RealJukebox NS Plugin (Enabled) = C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprjplug.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: RealNetworks™ Chrome Background Extension Plug-In (32-bit) (Enabled) = C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
CHR - plugin: Default Plug-in (Enabled) = default_plugin
CHR - Extension: YouTube = C:\Users\Tammy\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.4_0\
CHR - Extension: YouTube = C:\Users\Tammy\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\
CHR - Extension: Google Search = C:\Users\Tammy\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.17_0\
CHR - Extension: RealPlayer HTML5Video Downloader Extension = C:\Users\Tammy\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfmjfhklogoienhpfnppmbcbjfjnkonk\1.5_0\
CHR - Extension: Gmail = C:\Users\Tammy\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2009/06/10 15:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (TmIEPlugInBHO Class) - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg.dll File not found
O2:64bit: - BHO: (TmBpIeBHO Class) - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe64.dll File not found
O2 - BHO: (TmIEPlugInBHO Class) - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll File not found
O2 - BHO: (RealPlayer Download and Record Plugin for Internet Explorer) - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll (RealPlayer)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (TmBpIeBHO Class) - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll File not found
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4:64bit: - HKLM..\Run: [ETDCtrl] C:\Program Files\Elantech\ETDCtrl.exe (ELAN Microelectronics Corp.)
O4:64bit: - HKLM..\Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [Setwallpaper] c:\programdata\SetWallpaper.cmd File not found
O4 - HKLM..\Run: [ASUSPRP] C:\Program Files (x86)\ASUS\APRP\APRP.EXE (ASUSTek Computer Inc.)
O4 - HKLM..\Run: [ASUSWebStorage] C:\Program Files (x86)\ASUS\ASUS WebStorage\3.0.84.161\AsusWSPanel.exe (ecareme)
O4 - HKLM..\Run: [ATKMEDIA] C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe (ASUS)
O4 - HKLM..\Run: [ATKOSD2] C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe (ASUS)
O4 - HKLM..\Run: [HControlUser] C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControlUser.exe (ASUS)
O4 - HKLM..\Run: [Nuance PDF Reader-reminder] C:\Program Files (x86)\Nuance\PDF Reader\Ereg\Ereg.exe (Nuance Communications, Inc.)
O4 - HKLM..\Run: [SonicMasterTray] C:\Program Files (x86)\ASUS\Sonic Focus\SonicFocusTray.exe (Virage Logic Corporation / Sonic Focus)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [UpdateLBPShortCut] C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdateP2GoShortCut] C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [Wireless Console 3] C:\Program Files (x86)\ASUS\Wireless Console 3\wcourier.exe (ASUS)
O4 - HKLM..\Run: [WRSVC] C:\Program Files\Webroot\WRSA.exe (Webroot)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoViewOnDrive = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoControlPanel = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDevMgrUpdate = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoWindowsUpdate = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispAppearancePage = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispBackgroundPage = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispSettingsPage = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoViewOnDrive = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoControlPanel = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDevMgrUpdate = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoWindowsUpdate = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispAppearancePage = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispBackgroundPage = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: NoDispSettingsPage = 0
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} http://support.asus....k_sys_ctrl3.cab (asusTek_sysctrl Class)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset...lineScanner.cab (OnlineScanner Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_30)
O16 - DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_30)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_30)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{97A12908-D330-490A-806D-6EEC561D2FB5}: DhcpNameServer = 192.168.2.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{B76D9DC1-678E-40D9-8BB8-4562D42204A2}: DhcpNameServer = 100.100.2.16
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\tmbp {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe64.dll File not found
O18:64bit: - Protocol\Handler\tmpx {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg.dll File not found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\tmbp {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll File not found
O18 - Protocol\Handler\tmpx {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll File not found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O29:64bit: - HKLM SecurityProviders - (msapsspc.dll) - File not found
O29:64bit: - HKLM SecurityProviders - (digest.dll) - File not found
O29:64bit: - HKLM SecurityProviders - (msnsspc.dll) - File not found
O29 - HKLM SecurityProviders - (msapsspc.dll) - File not found
O29 - HKLM SecurityProviders - (digest.dll) - File not found
O29 - HKLM SecurityProviders - (msnsspc.dll) - File not found
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O35 - HKCU\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKCU\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/02/19 11:46:55 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\WhoCrashed
[2012/02/18 15:07:39 | 000,583,680 | ---- | C] (OldTimer Tools) -- C:\Users\Tammy\Desktop\OTL.exe
[2012/02/18 14:35:34 | 000,343,040 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\drivers\usbhub.sys
[2012/02/18 14:35:33 | 000,000,000 | ---D | C] -- C:\_OTL
[2012/02/18 14:32:10 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2012/02/18 00:29:38 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\ESET
[2012/02/16 10:54:04 | 000,000,000 | ---D | C] -- C:\Program Files\WhoCrashed
[2012/02/16 10:53:36 | 000,096,256 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mshtmled.dll
[2012/02/16 10:53:35 | 000,072,704 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mshtmled.dll
[2012/02/16 10:53:34 | 002,308,096 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript9.dll
[2012/02/16 10:53:33 | 000,237,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\url.dll
[2012/02/16 10:53:33 | 000,231,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\url.dll
[2012/02/16 10:53:33 | 000,176,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ieui.dll
[2012/02/16 10:53:32 | 000,818,688 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript.dll
[2012/02/16 10:53:32 | 000,716,800 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\jscript.dll
[2012/02/16 10:53:32 | 000,248,320 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ieui.dll
[2012/02/16 10:53:25 | 001,493,504 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\inetcpl.cpl
[2012/02/16 10:53:25 | 001,427,456 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\inetcpl.cpl
[2012/02/14 20:45:32 | 000,509,952 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ntshrui.dll
[2012/02/14 20:45:30 | 000,515,584 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\timedate.cpl
[2012/02/14 20:45:30 | 000,478,720 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\timedate.cpl
[2012/02/14 20:45:24 | 000,634,880 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msvcrt.dll
[2012/02/06 19:40:09 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Webroot SecureAnywhere
[2012/02/06 11:49:35 | 000,145,528 | ---- | C] (Webroot) -- C:\Windows\SysWow64\WRusr.dll
[2012/02/06 11:49:35 | 000,097,136 | ---- | C] (Webroot) -- C:\Windows\SysNative\WRusr.dll
[2012/02/06 11:49:12 | 000,111,592 | ---- | C] (Webroot) -- C:\Windows\SysNative\drivers\WRkrn.sys
[2012/02/05 12:42:14 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spybot - Search & Destroy
[2012/02/05 12:42:06 | 000,000,000 | ---D | C] -- C:\ProgramData\Spybot - Search & Destroy
[2012/02/05 12:42:06 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Spybot - Search & Destroy
[2012/01/31 20:40:54 | 001,447,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\lsasrv.dll
[2012/01/31 20:40:54 | 000,395,776 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\webio.dll
[2012/01/31 20:40:54 | 000,314,880 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\webio.dll
[2012/01/31 20:40:54 | 000,136,192 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\sspicli.dll
[2012/01/31 20:40:53 | 000,029,184 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\sspisrv.dll
[2012/01/31 20:40:53 | 000,028,160 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\secur32.dll
[2012/01/31 14:51:11 | 000,000,000 | ---D | C] -- C:\Windows\Minidump

========== Files - Modified Within 30 Days ==========

[2012/02/19 17:42:00 | 000,000,908 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-3414749739-620263832-1076424935-1001UA.job
[2012/02/19 17:42:00 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2012/02/19 17:28:24 | 004,242,672 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/02/19 17:28:24 | 000,714,584 | ---- | M] () -- C:\Windows\SysNative\perfh00C.dat
[2012/02/19 17:28:24 | 000,713,608 | ---- | M] () -- C:\Windows\SysNative\perfh00A.dat
[2012/02/19 17:28:24 | 000,699,496 | ---- | M] () -- C:\Windows\SysNative\prfh0816.dat
[2012/02/19 17:28:24 | 000,636,162 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/02/19 17:28:24 | 000,405,474 | ---- | M] () -- C:\Windows\SysNative\prfh0404.dat
[2012/02/19 17:28:24 | 000,381,922 | ---- | M] () -- C:\Windows\SysNative\prfh0804.dat
[2012/02/19 17:28:24 | 000,141,262 | ---- | M] () -- C:\Windows\SysNative\perfc00A.dat
[2012/02/19 17:28:24 | 000,137,952 | ---- | M] () -- C:\Windows\SysNative\prfc0816.dat
[2012/02/19 17:28:24 | 000,134,340 | ---- | M] () -- C:\Windows\SysNative\perfc00C.dat
[2012/02/19 17:28:24 | 000,110,588 | ---- | M] () -- C:\Windows\SysNative\prfc0404.dat
[2012/02/19 17:28:24 | 000,110,588 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/02/19 17:28:24 | 000,108,448 | ---- | M] () -- C:\Windows\SysNative\prfc0804.dat
[2012/02/19 17:27:11 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/02/19 14:34:20 | 000,009,696 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/02/19 14:34:20 | 000,009,696 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/02/19 14:26:55 | 000,045,056 | ---- | M] () -- C:\Windows\SysNative\acovcnt.exe
[2012/02/19 14:26:55 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2012/02/19 14:26:32 | 385,737,474 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2012/02/19 14:26:32 | 2903,281,664 | -HS- | M] () -- C:\hiberfil.sys
[2012/02/19 11:47:10 | 000,026,339 | ---- | M] () -- C:\Users\Tammy\AppData\Local\Temp20.html
[2012/02/19 11:46:58 | 000,001,955 | ---- | M] () -- C:\Users\Tammy\AppData\Local\Temp1.html
[2012/02/19 11:46:55 | 000,000,838 | ---- | M] () -- C:\Users\Tammy\Desktop\WhoCrashed.lnk
[2012/02/19 11:31:38 | 000,000,856 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-3414749739-620263832-1076424935-1001Core.job
[2012/02/18 15:07:07 | 000,583,680 | ---- | M] (OldTimer Tools) -- C:\Users\Tammy\Desktop\OTL.exe
[2012/02/18 14:33:31 | 000,001,111 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/02/16 11:19:59 | 000,275,064 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2012/02/16 10:59:09 | 004,340,974 | ---- | M] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2012/02/10 16:32:52 | 000,000,036 | ---- | M] () -- C:\Users\Tammy\AppData\Local\housecall.guid.cache
[2012/02/06 19:38:09 | 000,145,528 | ---- | M] (Webroot) -- C:\Windows\SysWow64\WRusr.dll
[2012/02/06 19:38:09 | 000,097,136 | ---- | M] (Webroot) -- C:\Windows\SysNative\WRusr.dll
[2012/02/06 19:37:43 | 000,111,592 | ---- | M] (Webroot) -- C:\Windows\SysNative\drivers\WRkrn.sys
[2012/02/05 13:56:33 | 000,001,183 | ---- | M] () -- C:\Windows\SysNative\ServiceFilter.ini
[2012/02/05 13:56:30 | 000,001,898 | ---- | M] () -- C:\Windows\SysNative\AutoRunFilter.ini

========== Files Created - No Company Name ==========

[2012/02/19 11:46:55 | 000,000,838 | ---- | C] () -- C:\Users\Tammy\Desktop\WhoCrashed.lnk
[2012/02/18 14:33:31 | 000,001,111 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2012/02/16 10:54:31 | 000,026,339 | ---- | C] () -- C:\Users\Tammy\AppData\Local\Temp20.html
[2012/02/16 10:54:14 | 000,001,955 | ---- | C] () -- C:\Users\Tammy\AppData\Local\Temp1.html
[2012/02/10 16:32:50 | 000,000,036 | ---- | C] () -- C:\Users\Tammy\AppData\Local\housecall.guid.cache
[2012/01/31 14:51:02 | 385,737,474 | ---- | C] () -- C:\Windows\MEMORY.DMP
[2011/12/02 20:26:31 | 000,003,584 | ---- | C] () -- C:\Users\Tammy\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2011/11/26 21:00:31 | 004,340,974 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2011/08/28 07:33:30 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin
[2011/08/28 07:30:18 | 000,003,929 | ---- | C] () -- C:\Windows\SysWow64\atipblag.dat
[2011/06/07 23:03:12 | 000,059,904 | ---- | C] () -- C:\Windows\SysWow64\OVDecode.dll

========== LOP Check ==========

[2011/11/22 18:00:58 | 000,000,000 | ---D | M] -- C:\Users\Tammy\AppData\Roaming\ASUS WebStorage
[2012/01/02 22:09:39 | 000,000,000 | ---D | M] -- C:\Users\Tammy\AppData\Roaming\MediaArt
[2011/11/26 13:56:55 | 000,000,000 | ---D | M] -- C:\Users\Tammy\AppData\Roaming\Nuance
[2011/12/04 13:17:28 | 000,000,000 | ---D | M] -- C:\Users\Tammy\AppData\Roaming\PhotoFiltre
[2011/12/11 16:19:28 | 000,000,000 | ---D | M] -- C:\Users\Tammy\AppData\Roaming\SoftGrid Client
[2011/11/26 21:02:07 | 000,000,000 | ---D | M] -- C:\Users\Tammy\AppData\Roaming\TP
[2011/11/25 10:40:49 | 000,000,000 | ---D | M] -- C:\Users\Tammy\AppData\Roaming\Zeon
[2009/07/13 23:08:49 | 000,015,206 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 117 bytes -> C:\ProgramData\Temp:B3C7433B

< End of report >


Extras.Txt


OTL Extras logfile created on: 2/19/2012 5:40:47 PM - Run 6
OTL by OldTimer - Version 3.2.33.0 Folder = C:\Users\Tammy\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.61 Gb Total Physical Memory | 2.68 Gb Available Physical Memory | 74.20% Memory free
7.21 Gb Paging File | 6.11 Gb Available in Paging File | 84.79% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 256.35 Gb Total Space | 209.93 Gb Free Space | 81.89% Space Free | Partition Type: NTFS
Drive D: | 314.82 Gb Total Space | 314.72 Gb Free Space | 99.97% Space Free | Partition Type: NTFS

Computer Name: TAMS | User Name: Tammy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.url[@ = internetshortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 1

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{071c9b48-7c32-4621-a0ac-3f809523288f}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{09E2BBE7-B51A-DF3D-065E-D07BB9E4B3F6}" = ccc-utility64
"{11D96381-C349-60F6-6E95-013D80B6B68B}" = AMD Fuel
"{13F4A7F3-EABC-4261-AF6B-1317777F0755}" = Fast Boot
"{1AAF3A3B-7B32-4DDF-8ABB-438DAEB46EEC}" = Windows Live Family Safety
"{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
"{1EB2CFC3-E1C5-4FC4-B1F8-549DD6242C67}" = Windows Live Remote Service Resources
"{1F500E12-6CD6-696E-16B7-68D729F96E6B}" = AMD Fuel
"{206BD2C5-DE08-4577-A0D7-D441A79D5A3A}" = Windows Live Remote Client Resources
"{289809B1-078A-49F3-83D0-7E51715B3915}" = Windows Live Family Safety
"{3946328A-5B3A-434C-A22B-64CF6652FBAD}" = Windows Live Family Safety
"{401C50F6-B443-43EE-8F27-A80DB19B03FD}" = Windows Live Family Safety
"{46A5FBE9-ADB3-4493-A1CC-B4CFFD24D26A}" = Windows Live Family Safety
"{503F672D-6C84-448A-8F8F-4BC35AC83441}" = AMD APP SDK Runtime
"{5E2CD4FB-4538-4831-8176-05D653C3E6D4}" = Windows Live Remote Service Resources
"{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources
"{692CCE55-9EAE-4F57-A834-092882E7FE0B}" = Windows Live Remote Client Resources
"{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{825C7D3F-D0B3-49D5-A42B-CBB0FBE85E99}" = Windows Live Remote Client Resources
"{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources
"{8EB588BD-D398-40D0-ADF7-BE1CEEF7C116}" = Windows Live Remote Client Resources
"{90140000-006D-0409-1000-0000000FF1CE}" = Microsoft Office Click-to-Run 2010
"{911519EB-BD75-4B3B-BD17-BA3747C9B854}" = Windows Live Family Safety
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9B6239BF-4E85-4590-8D72-51E30DB1A9AA}" = ASUS Power4Gear Hybrid
"{A679FBE4-BA2D-4514-8834-030982C8B31A}" = Windows Live Remote Service Resources
"{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}" = Microsoft Visual C++ 2005 Redistributable (x64)
"{AE91E0F3-C49A-4EF4-8B98-A07BD409EB90}" = Windows Live Remote Service Resources
"{B750FA38-7AB0-42CB-ACBB-E7DBE9FF603F}" = Windows Live Remote Client Resources
"{D07A61E5-A59C-433C-BCBD-22025FA2287B}" = Windows Live Language Selector
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}" = Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
"{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client
"{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
"{E17025A7-39B6-375E-8F1E-20637D19549C}" = AMD Catalyst Install Manager
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"{FAA3933C-6F0D-4350-B66B-9D7F7031343E}" = Windows Live Remote Service Resources
"{FE4BE0BD-1EDB-4D24-9614-847B3C472887}" = Windows Live Family Safety
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin 64-bit
"Elantech" = ETDWare PS/2-X64 8.0.5.1_WHQL
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"WhoCrashed_is1" = WhoCrashed 3.03

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{000F2A10-9CDF-47BF-9CF2-9AC87567B433}" = Windows Live Photo Common
"{0212A32E-FC2B-0ADE-F800-C8AB8938E6B0}" = CCC Help Portuguese
"{03241D8D-2217-42F7-9FCB-6A68D141C14D}" = Windows Live 软件包
"{04668DF2-D32F-4555-9C7E-35523DCD6544}" = Control ActiveX de Windows Live Mesh para conexiones remotas
"{05E379CC-F626-4E7D-8354-463865B303BF}" = Windows Live UX Platform Language Pack
"{0969AF05-4FF6-4C00-9406-43599238DE0D}" = ASUS Splendid Video Enhancement Technology
"{09BCB9CE-964B-4BDA-AE46-B5A0ABEF1D3F}" = Sonic Focus
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0D261C88-454B-46FE-B43B-640E621BDA11}" = Windows Live Mail
"{0EC0B576-90F9-43C3-8FAD-A4902DF4B8F4}" = Galeria de Fotografias do Windows Live
"{14669F4E-9E66-CEAC-60A8-4F5013BE4A9C}" = CCC Help Polish
"{198EA334-8A3F-4CB2-9D61-6C10B8168A6F}" = Windows Live Writer
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1A10EA04-AF48-AB19-DE2B-0F7ABF174B22}" = CCC Help Finnish
"{1AC6E8CB-B022-A7E1-66DA-E063B6CEC373}" = CCC Help Polish
"{1DBD1F12-ED93-49C0-A7CC-56CBDE488158}" = ASUS LifeFrame3
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{21B49B4A-BBC3-4A09-9C68-6C3CC0B1EA01}" = Windows Live Messenger
"{25A381E1-0AB9-4E7A-ACCE-BA49D519CF4E}" = Windows Live Mail
"{26A24AE4-039D-4CA4-87B4-2F83216030FF}" = Java™ 6 Update 30
"{278213DB-AAA8-4BFB-71B7-30D113BABAC2}" = CCC Help Thai
"{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}" = RealUpgrade 1.1
"{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
"{29351B67-9645-9987-05E6-2F77C5068D4D}" = Catalyst Control Center Profiles Mobile
"{29373E24-AC72-424E-8F2A-FB0F9436F21F}" = Windows Live Photo Common
"{29AFBD5C-71A8-DA79-508C-53E040EE3E71}" = CCC Help Italian
"{2AD2DD70-27F7-4343-BB4E-DE50A32D854B}" = Windows Live Messenger
"{2B81872B-A054-48DA-BE3B-FA5C164C303A}" = ASUS FancyStart
"{2C865FB0-051E-4D22-AC62-428E035AEAF0}" = Windows Live Mesh
"{317D56AC-0DB3-48F5-929A-42032DAC9AD7}" = Windows Live Writer
"{31DA9CA4-92BC-D8FF-D4D6-F7BBC5810EDB}" = CCC Help Danish
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{3350EE8C-FD0C-3783-41C7-00DE86C7F85B}" = CCC Help Russian
"{3384216C-A28B-1699-FB0E-23738C972613}" = CCC Help Korean
"{341697D8-9923-445E-B42A-529E5A99CB7A}" = syncables desktop SE
"{34319F1F-7CF2-4CC9-B357-1AE7D2FF3AC5}" = Windows Live
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{368BEC2C-B7A2-4762-9213-2D8465D533CA}" = Windows Live UX Platform Language Pack
"{36BFE02C-3247-EC65-5B79-C31CA8A2EA6B}" = CCC Help Chinese Traditional
"{370F888E-42A7-4911-9E34-7D74632E17EB}" = Windows Live Photo Common
"{38253529-D97D-4901-AE53-5CC9736D3A2E}" = ASUS AI Recovery
"{3993DD42-0739-7DCB-CB1E-512A1D0287B6}" = CCC Help Portuguese
"{3B9A92DA-6374-4872-B646-253F18624D5F}" = Windows Live Writer
"{3D06DD4B-2D97-CB62-1639-66995969E0F7}" = CCC Help Chinese Standard
"{40BF1E83-20EB-11D8-97C5-0009C5020658}" = CyberLink Power2Go
"{40D1F76D-FD54-6FF9-8A83-E2B6849FF755}" = CCC Help Korean
"{488F0347-C4A7-4374-91A7-30818BEDA710}" = Galerie de photos Windows Live
"{48C0DC5E-820A-44F2-890E-29B68EDD3C78}" = Windows Live Writer
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4A275FD1-2F24-4274-8C01-813F5AD1A92D}" = Windows Live Messenger
"{4A747107-8352-D7B1-8E6C-CB009D11252D}" = CCC Help Italian
"{4C699616-D8EA-9E2F-0246-68E0298A9081}" = CCC Help German
"{506FC723-8E6C-4417-9CFF-351F99130425}" = Windows Live UX Platform Language Pack
"{50B8CA72-98FD-21A1-3448-601998D44C1D}" = CCC Help Swedish
"{54DB99A5-19D4-8285-9A00-DD5474D1E3F5}" = CCC Help Finnish
"{55C6CD22-E3A4-4937-CFFB-C7E11FA6A5A3}" = CCC Help Dutch
"{55D003F4-9599-44BF-BA9E-95D060730DD3}" = Contrôle ActiveX Windows Live Mesh pour connexions à distance
"{56050D82-138B-D911-CE56-DC4783CAA22C}" = CCC Help English
"{566BDFCC-DCB2-529B-FA9B-3E6958CBCDF9}" = CCC Help Czech
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{57B52F16-5396-28E0-6549-099A030581AB}" = CCC Help German
"{588CE0C0-860B-49A8-AFCF-3C69465B345F}" = Windows Live Mesh
"{5A3C1721-F8ED-11E0-8AFB-B8AC6F97B88E}" = Google Earth
"{5D273F60-0525-48BA-A5FB-D0CAA4A952AE}" = Windows Live Movie Maker
"{6057E21C-ABE9-4059-AE3E-3BEB9925E660}" = Windows Live Messenger
"{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
"{622DE1BE-9EDE-49D3-B349-29D64760342A}" = 適用遠端連線的 Windows Live Mesh ActiveX 控制項
"{62687B11-58B5-4A18-9BC3-9DF4CE03F194}" = Windows Live Writer Resources
"{62D16CB8-4DD5-0314-2AD7-C3C2BCADC234}" = CCC Help Thai
"{63AE67AA-1AB1-4565-B4EF-ABBC5C841E8D}" = Windows Live Messenger
"{64452561-169F-4A36-A2FF-B5E118EC65F5}" = ASUS SmartLogon
"{65FAB880-4A4F-A1D6-4130-271CC370C6B9}" = CCC Help French
"{6807427D-8D68-4D30-AF5B-0B38F8F948C8}" = Windows Live Writer Resources
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{69424C7F-B6CA-8786-E0CA-89D5915C9486}" = CCC Help Turkish
"{69E22E96-BC9C-BF96-23A5-21AA5D4AF50D}" = CCC Help Japanese
"{6C1F20F2-FB02-0C22-3620-104C37603383}" = CCC Help Spanish
"{6CB36609-E3A6-446C-A3C1-C71E311D2B9C}" = Windows Live Movie Maker
"{6DEC8BD5-7574-47FA-B080-492BBBE2FEA3}" = Windows Live Movie Maker
"{6E5E0E1B-FADA-9749-80F6-03A0A7967FEC}" = CCC Help Danish
"{6EEF68AF-D71A-8244-CC79-47F2D3FDC2F8}" = CCC Help Hungarian
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{7115EEBC-DA7B-434C-B81C-EA5B26EA9A94}" = Windows Live Writer Resources
"{71296ABE-826A-2D27-9FD0-503F39A4D7ED}" = CCC Help Japanese
"{751A9240-4ACA-D875-34BC-530278B77648}" = CCC Help Chinese Traditional
"{753F0A72-59C3-41CE-A36A-F2DF2079275C}" = Windows Live Mail
"{77477AEA-5757-47D8-8B33-939F43D82218}" = Windows Live UX Platform Language Pack
"{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}" = RealNetworks - Microsoft Visual C++ 2008 Runtime
"{78DAE910-CA72-450E-AD22-772CB1A00678}" = Windows Live Mesh
"{7B982EBD-D017-4527-BF1A-FC489EC6B100}" = Windows Live 照片库
"{7D1C7B9F-2744-4388-B128-5C75B8BCCC84}" = Windows Live Essentials
"{7DF5D4C2-1DEC-92C4-A1C6-AB4E689554A1}" = Catalyst Control Center Localization All
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{8150221C-8F7E-4997-AD4E-AFDEE7F4B410}" = Wireless Console 3
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{841F1FB4-FDF8-461C-A496-3E1CFD84C0B5}" = Windows Live Mesh
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8A9B7F1D-141E-2341-F7E5-922A0F8FC7DF}" = CCC Help English
"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{8F21291E-0444-4B1D-B9F9-4370A73E346D}" = WinFlash
"{90140011-0066-0409-0000-0000000FF1CE}" = Microsoft Office Starter 2010 - English
"{903EDF14-4E28-4463-AA5E-4AEE71C0263B}" = Windows Live Movie Maker
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010
"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader
"{97C11F5B-7D70-4BF0-9361-E9B02320EE27}" = CCC Help Turkish
"{9AC9D031-DC36-692B-E2B1-FB05032DB4B4}" = CCC Help Dutch
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{9FAE6E8D-E686-49F5-A574-0A58DFD9580C}" = Windows Live Mail
"{A0B91308-6666-4249-8FF6-1E11AFD75FE1}" = Windows Live Mail
"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
"{A11EFE0E-A256-C423-223F-4808E88024DB}" = CCC Help Greek
"{A41A708E-3BE6-4561-855D-44027C1CF0F8}" = Windows Live Photo Common
"{A5ED032F-030F-A1B4-F399-1406F015ABD5}" = CCC Help Chinese Standard
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9868A83-9D72-2F2D-F549-A5BD46891987}" = CCC Help Norwegian
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}" = ATK Package
"{B2A07D8D-71DB-4929-9154-2D8A198F0FDA}" = CCC Help Spanish
"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy
"{B480904D-F73F-4673-B034-8A5F492C9184}" = Nuance PDF Reader
"{B618C3BF-5142-4630-81DD-F96864F97C7E}" = Windows Live Essentials
"{B8671F16-7EAD-DF55-5772-30CA96F037CE}" = CCC Help Swedish
"{C10C5955-9E14-A895-BF90-29388B133FEA}" = CCC Help Russian
"{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = CyberLink LabelPrint
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{C893D8C0-1BA0-4517-B11C-E89B65E72F70}" = Windows Live Photo Common
"{C9440B47-2604-44EC-DA52-46DB4FA946ED}" = CCC Help French
"{CA234488-A4E4-FE20-DEF4-D68C43ACACA2}" = CCC Help Czech
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D299197D-CDEA-41A6-A363-F532DE4114FD}" = Windows Live UX Platform Language Pack
"{D3694B69-6F8C-42D3-8A0A-EB2AB528C02C}" = Atheros Client Installation Program
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{DA56F2C3-E05B-041F-6824-27C8A3C73F04}" = CCC Help Norwegian
"{DA9FD67B-0AAF-C83D-E2AC-C7D296FA0FE4}" = Catalyst Control Center Localization All
"{DAEF48AD-89C8-4A93-B1DD-45B7E4FB6071}" = Windows Live Movie Maker
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DE8F99FD-2FC7-4C98-AA67-2729FDE1F040}" = Windows Live Writer Resources
"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
"{DF61799B-F14A-C47A-CA22-359BED10E66F}" = CCC Help Greek
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E54EEB5D-41ED-40FE-B4A8-8565DB81469B}" = Controlo ActiveX do Windows Live Mesh para Ligações Remotas
"{E62E0550-C098-43A2-B54B-03FB1E634483}" = Windows Live Writer
"{E727A662-AF9F-4DEE-81C5-F4A1686F3DFC}" = Windows Live Writer Resources
"{E85A4EFC-82F2-4CEE-8A8E-62FDAD353A66}" = Galería fotográfica de Windows Live
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{EC8BD21F-0CA0-4BBF-97D9-4A52B30041A1}" = ASUS Virtual Camera
"{EEF99142-3357-402C-B298-DEC303E12D92}" = Windows Live 影像中心
"{EF7EAB13-46FC-49DD-8E3C-AAF8A286C5BB}" = Windows Live 程式集
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F8857969-C550-C462-1785-DB5523AE133C}" = CCC Help Hungarian
"{F992409C-9D10-4AE2-BAEB-B5409AD3785E}" = 用于远程连接的 Windows Live Mesh ActiveX 控件(简体中文)
"{FCDE76CB-989D-4E32-9739-6A272D2B0ED7}" = Windows Live Mesh
"{FDB51A10-A57D-29AB-90D1-3EEE29BD388F}" = Catalyst Control Center InstallProxy
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"{FE23D063-934D-4829-A0D8-00634CE79B4A}" = Adobe AIR
"7-Zip" = 7-Zip 9.22beta
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Shockwave Player" = Adobe Shockwave Player 11.6
"Asus Vibe2.0" = AsusVibe2.0
"ASUS WebStorage" = ASUS WebStorage
"ASUS_Screensaver" = ASUS_Screensaver
"BFGC" = Big Fish Games: Game Manager
"ESET Online Scanner" = ESET Online Scanner v3
"InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}" = CyberLink Power2Go
"InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = CyberLink LabelPrint
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.60.1.1000
"Mozilla Firefox 9.0.1 (x86 en-US)" = Mozilla Firefox 9.0.1 (x86 en-US)
"Office14.Click2Run" = Microsoft Office Click-to-Run 2010
"RealPlayer 15.0" = RealPlayer
"WinLiveSuite" = Windows Live Essentials
"WRUNINST" = Webroot SecureAnywhere

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Google Chrome" = Google Chrome
"PhotoFiltre" = PhotoFiltre

========== Last 10 Event Log Errors ==========

Error reading Event Logs: The Event Service is not operating properly or the Event Logs are corrupt!

< End of report >
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#35
ColtsFan18

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My reply posted twice so I'm using the edit feature to remove the duplicate, hence this useless reply.

Edited by ColtsFan18, 19 February 2012 - 05:55 PM.

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#36
ColtsFan18

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The third party software that CNET is including in their downloads is most likely adware or spyware. They usually aren't malicious, and CNET says it discloses the software, but malware like this normally installs on your system and sends info to the sites that pay CNET to include the software about the sites you visit so those sites and others will know what ads to target you with.


As I was rereading the thread this again caught my eye. Is this 3rd party deal the reason why as soon as I search Presidential candidates I get political ads, as soon as I search recipes I get food ads, as soon as I search for loads for my husband that I get ads for owner operator leasing companies? That's creeped me out forever and if that is why it happens it'll at least explain the ads. I thought it was just a cookie from websites I went to...
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#37
godawgs

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Hi ColtsFan18,

I didn't see anything else in the logs you posted.

As I was rereading the thread this again caught my eye. Is this 3rd party deal the reason why as soon as I search Presidential candidates I get political ads, as soon as I search recipes I get food ads, as soon as I search for loads for my husband that I get ads for owner operator leasing companies? That's creeped me out forever and if that is why it happens it'll at least explain the ads. I thought it was just a cookie from websites I went to...


What you are talking is probably cookies left on your system, especially if you don't clear the cookies frequently. The only signs of a malicious file in the CNET downloader has been taken care of and I don't see anything else. Clear the cookies in your browser(s) and see if that slows the ads. It could also be the way you have your search engines set up. Also in FireFox you can download an Addon called NoScript that will prevent scripts from running on web pages unless you allow them. I will cover that in my prevention suggestions.

As for the web pages timing out...I have that happen occasionally, especially if I have numerous pages open and I go from one page to another page that has been idle for sometime and click a link. I'll get the message you described. Use the system for a day or so and let me know the status of the BDOSs and restarting, and we'll go from there.
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#38
godawgs

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Hi ColteFan18

As long as we're just letting the computer run, I thought I would check out a couple of other things. I want to run a service scanner to see if it will tell us anything about the internet problems you asked about. And the Windows Eventlog service isn't properly writing to or reading the event logs, so I want to get more info on that.

Step-1.

Run Farbar Service Scanner

Please download Farbar Service Scanner to the desktop.
Double click the FSS.exe file to run it. (Vista and 7 users may need to right click the file and click Run as Administrator)
  • Posted Image
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


Step-2.

Posted Image OTL Custom Scan

1. Please copy the text in the code box below and paste it in the Posted Image box in OTL. To do that:
  • Highlight everything inside the code box, right click the mouse and click Copy.
HKLM\System\CurrentControlSet\Services\Eventlog

2. Re-open OTL on the desktop. To do that:
  • Double click on the Posted Image OTL icon to run it. Make sure all other windows are closed.
  • You will see a console like the one below:

    Posted Image
  • At the top of the console click the greyed out None button.<---Very Important
  • Place the mouse pointer inside thePosted Image box, right click and click Paste. This will put the above script inside OTL
  • Click the Posted Image button. Do not change any settings unless otherwise told to do so.
  • Let the scan run uninterrupted. The scan won't take long.
  • When the scan completes, it will open OTL.Txt. This file is also saved in the same location as OTL (it should be on your desktop).
  • Please copy the contents of this file and paste it into your reply. To do that:
  • On the OTL.txt file Menu Bar click Edit then click Select All. This will highlight the contents of the file. Then click Copy.
  • Right click inside the forum post window then click Paste.This will paste the contents of the OTL.txt file in the in the post window.


Step-3.

Things For Your Next Post:
1. The FSS log
2. The OTL.txt log
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#39
ColtsFan18

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Hey! Sorry, I didn't check back sooner. Here are the scan logs you requested. In the meantime I bought a new mouse and tossed the other one in the trash. So far I have had no problems, not even any issues with the internet searches. Also, not being a fan of the Windows firewall I searched the forums here and found the Online Armor Free Firewall and downloaded that. I know I probably shouldn't have, but I felt it was in my best interest to have a good firewall and anything Windows puts out I just don't like, it's like big brother watching you... if I messed up I'm sorry. Either way, here are the logs:


OTL logfile created on: 2/22/2012 11:28:36 PM - Run 7
OTL by OldTimer - Version 3.2.33.0 Folder = C:\Users\Tammy\Desktop\Documents and stuff
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.61 Gb Total Physical Memory | 2.58 Gb Available Physical Memory | 71.47% Memory free
7.21 Gb Paging File | 5.68 Gb Available in Paging File | 78.75% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 256.35 Gb Total Space | 208.98 Gb Free Space | 81.52% Space Free | Partition Type: NTFS
Drive D: | 314.82 Gb Total Space | 314.72 Gb Free Space | 99.97% Space Free | Partition Type: NTFS

Computer Name: TAMS | User Name: Tammy | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: Off | File Age = 30 Days

========== Custom Scans ==========


< HKLM\System\CurrentControlSet\Services\Eventlog >
"ServiceDll" = %SystemRoot%\System32\wevtsvc.dll
"ServiceMain" = ServiceMain
"PlugPlayServiceType" = 3
"ServiceDllUnloadOnStop" = 1
"DisplayName" = @%SystemRoot%\system32\wevtsvc.dll,-200
"Group" = Event Log
"ImagePath" = %SystemRoot%\System32\svchost.exe -k LocalServiceNetworkRestricted -- [2009/07/13 19:14:41 | 000,020,992 | ---- | M] (Microsoft Corporation)
"Description" = @%SystemRoot%\system32\wevtsvc.dll,-201
"ObjectName" = NT AUTHORITY\LocalService
"ErrorControl" = 1
"Start" = 2
"Type" = 32
"ServiceSidType" = 1
"RequiredPrivileges" = SeChangeNotifyPrivilegeSeImpersonatePrivilege [binary data]
"FailureActionsOnNonCrashFailures" = 1
"FailureActions" = 80 51 01 00 00 00 00 00 00 00 00 00 03 00 00 00 14 00 00 00 01 00 00 00 60 EA 00 00 01 00 00 00 C0 D4 01 00 00 00 00 00 00 00 00 00 [binary data]

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\Application]

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\HardwareEvents]

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\Internet Explorer]

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\Key Management Service]

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\Media Center]

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\OAlerts]

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\Security]

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\System]

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\Windows PowerShell]

< End of report >



**************************************************************************************************************************************************




Farbar Service Scanner Version: 22-02-2012
Ran by Tammy (administrator) on 22-02-2012 at 23:21:43
Running from "C:\Users\Tammy\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Yahoo IP is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

Windows Update:
============

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
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#40
godawgs

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Good to see you again,

:rockon: That's great news that replacing the mouse solved the BSODs. While E-bay is a great source for some things, I've never really trusted it for electronics.

Replacing the firewall is fine. Thanks for telling me about that. But since you have replaced the Windows firewall, make sure the Windows firewall is turned off. If you didn't do that and need directions, let me know.

There are a few more things that need to be addressed. The EventLog service and the Anti Virus programs. Let's do the antivirus first.

I told you in post #2 that there were two antivirus programs running, WebRoot and Trend Micro. In post #3 you said that WebRoot must have been the 6mo. program that came with the system and you wanted to keep the Trend Micro program. The next OTL log I saw was in post #23 and Trend Micro wasn't on the system. Did you uninstall it? Is WebRoot the AV you want to keep?

The Event log service. The system isn't reading the event logs. Let's make sure the service is running.
And I want to get a list of the security programs running.

Once we get these things cleared up it will just be a matter of some housekeeping and we'll be done. ;)



Step-1.

Check Event Service

  • Click the Start Orb
  • Right click on Computer and click on Manage
  • Click (Continue) on the UAC screen. The Computer Management window will come up.
  • On the left side of the window click the arrow beside Services and Applications and click Services
  • Scroll down the list that pops up and find Windows Event Log
  • Right click on Windows Event Log and click Properties. The Windows Event Log window will come up.
    Compare your Event Log properties page to the one below. If it doesn't look the same, follow the directions under the image.
    Posted Image
  • On the General tab, about half way down the page look for Starup type:. Click the down arrow in the box and select Automatic
  • Below that underneath Service status: click Start then click Apply,
    OK.
If your Event Viewer Properties page looks the same as the one above,click the Log On tab and make sure the This Account button is enabled (has a dot in it) and Local Service is in the box.

If the Event Log service won't start tell me about any error codes or messages it gives.


Step-2.

Run Security Check

Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box (Vista / 7 users may need to right click the SecurityCheck.exe file and click Run as Administrator.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


Step-3.

Things For Your Next Post:
1. Let me know about the Anti Virus program
2. Let me know about the Event Log service
3. The checkup.txt log
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#41
ColtsFan18

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ARGH! LOL! That was so much to digest on programs :) OK... I'm goin one step at a time on this. I don't believe that I uninstalled any programs but I *do* want to keep Trend Micro and remove Webroot (it just seems like it has a lot running in the background that pops up at odd times, since it was free I never really wanted it in the first place) I most definitely want to disable the Windows firewall so I would appreciate it if you could please tell me how... Now on to the scans and checks you requested. The event log matched what you posted exactly and had no problems opening the Log On tab. Here is the Checkuptxt.log you requested:


Results of screen317's Security Check version 0.99.31
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
ESET Online Scanner v3
Online Armor 5.5
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Spybot - Search & Destroy
Java™ 6 Update 30
Mozilla Firefox (10.0.2)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Spybot Teatimer.exe is disabled!
Tall Emu Online Armor OAcat.exe
Tall Emu Online Armor oasrv.exe
Tall Emu Online Armor oaui.exe
Tall Emu Online Armor OAhlp.exe
``````````End of Log````````````


Sooooo, lets remove Webroot and disable Windows Firewall (it SAYS that it IS disabled so I'm guessing I did something right but I'll double check it anyway on your instructions) if this last log meets your specs and makes you happy ;)

Edited by ColtsFan18, 23 February 2012 - 08:44 PM.

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#42
godawgs

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Hello again,

OK, I want to tell you about the next steps I have in mind, and as soon as my instructor signs off on them I will be back to you and we'll get started.

Your EventLog service says it's running. But it's like guys....sometimes it lies and tries to fool you! We will check that out.

Next we will run an OTL fix to remove the Trend Micro entries in the Firefox Browser Helper Objects and FF extensions just in-case the dedicated cleanup tool for Trend Micro doesn't remove those.

The Trend Micro Titanium Internet Security somehow got uninstalled. But there are always remnants left on the system when AV programs are uninstalled. So we are going to make sure the Trend Micro program is gone from the installed programs list, then we are gonna run a Trend Micro cleanup tool to remove the remnants. Then we are gonna uninstall the WebRoot AV. Then you are gonna need to reinstall the Trend Micro AV.

As for the Windows firewall... most of the good Firewalls will check to see if the Windows firewall is turned on and they will turn it off as part of the installation. That's what Online Armor did. And if SecurityChecker says the Windows firewall is turned off.....it is.

Finally we are gonna get what I hope will be the last complete set of OTL logs so I can verify that the right things are gone, the right things got installed and the EventLog service is performing properly.

Sit tight and I'll be back. You're doing GREAT!
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#43
ColtsFan18

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I'll check back tomorrow sometime and follow whatever you say. I love doing this kind of stuff, ever since we got hit with the MS Blaster virus and I learned what the registry was I've been interested but there are times I just can't tackle it on my own and look for help. You've answered every question in a way I can understand which helps a LOT. You also dealt with my long winded overly informative replies so I'll be ready whenever you get the go ahead :) Thanks for all your time!

ETA: Men don't 'lie' per se... they just stretch the he** out of the truth ;)

Edited by ColtsFan18, 24 February 2012 - 12:44 AM.

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#44
godawgs

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Hi ColtsFan18,

Hopefully we're turning for the home stretch. I want to see if we can get the EventLogs sorted out, run an OTL fix and get the right antivirus back on the system.


Step-1.


Clear Event Logs

  • Click the Start Orb
  • Right click on Computer and click on Manage
  • Click (Continue) on the UAC screen. The Computer Management window will come up.
    Posted Image
  • In the left side column of the window click the arrow beside Event Viewer. .
  • Click the arrow beside Windows Logs
  • Right click on Application and click Clear Log
  • Right click on System and click Clear Log
  • Close the Computer Management window and Reboot.


Step-2.


Posted Image OTL Fix

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

1. Please copy all of the text in the code box below. To do this, highlight everything
inside the code box , right click and click Copy.
:OTL
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\extensions\\{22C7F6C6-8D67-4534-92B5-529A0EC09405}: C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\firefoxextension\
O2:64bit: - BHO: (TmIEPlugInBHO Class) - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg.dll File not found
O2:64bit: - BHO: (TmBpIeBHO Class) - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe64.dll File not found
O2 - BHO: (TmIEPlugInBHO Class) - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll File not found
O2 - BHO: (TmBpIeBHO Class) - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll File not found
O18:64bit: - Protocol\Handler\tmbp {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe64.dll File not found
O18:64bit: - Protocol\Handler\tmpx {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg.dll File not found
O18 - Protocol\Handler\tmbp {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll File not found
O18 - Protocol\Handler\tmpx {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll File not found

:FILES
ipconfig /flushdns /c

:COMMANDS
[PURITY]
[EMPTETEMP]

Warning: This fix is relevant for this system and no other. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

2. Please re-open Posted Image on your desktop.
3. Place the mouse pointer inside the Posted Image textbox, right click and click Paste. This will put the above script inside the textbox.
4. Click the Posted Image button.
5. Let the program run unhindered.
6. OTL may ask to reboot the machine. Please do so if asked.
7. Click the Posted Image button.
8. A report will open. Copy and Paste that report in your next reply.
9. If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, (where mmddyyyy_hhmmss is the date of the tool run).


Step-3.


1. Completely Remove AV Programs

Download the following uninstall/cleanup tools to the desktop, but don't run them yet!:
  • 64bit.exe for Trend Micro for 64bit programs from here
  • WRCleanupTool.exe for WebRoot from here

2. Program uninstalls

1. Please click Start > Control Panel
2. On the Control Panel page under Programs click Uninstall a Program
3. In the list of programs installed, locate the following program(s) (if they are present):
  • Trend Micro Titanium Internet Security
  • WebRoot SecureAnywhere
4. Click on each program to highlight it and click Change/Remove
5. After the programs have been uninstalled, close the Installed Programs window and the Control Panel.
6. Reboot the computer.

3. Delete the folders associated with the uninstalled programs.

1. Using Windows Explorer (to get there right-click your Start button and click "Explore"), please delete the following folders(s) in red (if present):
  • C:\Windows\Program Files\Trend Micro
  • C:\Windows\Program Files\WebRoot
2. Close Windows Explorer.

4. Run the Trend Micro Cleanup Tool
  • Double click the 64bit.exe file to run it. (Vista / 7 users may need to right click and click Run as Administrator)
  • Click Yes or Continue or Allow on the UAC window. The Trend Micro Diagnostic Toolkit window will appear.
  • Click the Uninstall tab, then click 1. Uninstall software.

    The Toolkit will automatically detect the Trend Micro program that is currently installed.

  • Click Uninstall.
    Posted Image
  • After the program finishes uninstalling, you will then be asked to restart your computer. Click Yes.
    Posted Image

5. Run the WebRoot Cleanup Tool
  • Double click the WRCleanupTool.exe file to run it. (Vista / 7 users may need to right click and click Run as Administrator)
  • It will search for and remove any leftover traces of Webroot packages. The program even deletes itself.
  • Reboot the computer

6. Now, Reinstall the Trend Micro Anti Virus Program


Step-4.

Things For Your Next Post:
1. Let me know if you were able to clear the EventLog files. If not, what errors did you get?
2. Let me know how the uninstall/removal of the antivirus programs went.
3. Let me know if you were able to get Trend Micro back on the system.
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#45
ColtsFan18

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Upon reboot after clearing the event logs Online Armor gives me this Autorun warning endlessly. I've tried Allowing with the Remember my Decision box ticked, I've also tried blocking it, either way it pops right back up as soon as I click "Allow" or "Block". Not sure what this means or what program is trying to run so I'm going to go ahead with the rest of the steps and come back to see what you think it may be by looking at the screenshot I'm attaching...


OTL Log:

========== OTL ==========
File HKEY_LOCAL_MACHINE\software\mozilla\Firefox\extensions\\{22C7F6C6-8D67-4534-92B5-529A0EC09405}: C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\firefoxextension not found.
64bit-Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1CA1377B-DC1D-4A52-9585-6E06050FAC53}\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1CA1377B-DC1D-4A52-9585-6E06050FAC53}\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC}\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1CA1377B-DC1D-4A52-9585-6E06050FAC53}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1CA1377B-DC1D-4A52-9585-6E06050FAC53}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC}\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\tmbp\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF}\ deleted successfully.
File {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe64.dll File not found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\tmpx\ deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0E526CB5-7446-41D1-A403-19BFE95E8C23}\ deleted successfully.
File {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg.dll File not found not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\tmbp\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF}\ deleted successfully.
File {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\6.6.1010\6.6.1010\TmBpIe32.dll File not found not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\tmpx\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0E526CB5-7446-41D1-A403-19BFE95E8C23}\ deleted successfully.
File {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\1.5.1504\6.6.1088\TmIEPlg32.dll File not found not found.
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Users\Tammy\Desktop\Documents and stuff\cmd.bat deleted successfully.
C:\Users\Tammy\Desktop\Documents and stuff\cmd.txt deleted successfully.
========== COMMANDS ==========
Error: Unable to interpret <[EMPTETEMP]> in the current context!

OTL by OldTimer - Version 3.2.33.0 log created on 02242012_193632

OK, the uninstalls went fine, I still have that Allow/Block deal nagging me and I can't seem to find the Free version of Trend Micro or is that the free trial version I keep seeing? I'll wait to hear from you before proceeding...

Attached Thumbnails

  • Untitled.jpg

Edited by ColtsFan18, 24 February 2012 - 08:06 PM.

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