[shannianni]

hi everyone

i am not sure that i am in the correct place

i have just reinstalled my system with windows 7 and no have found that i do not have sound.

my pc is as follows, i have run a program called baleric which shows waht is on my pc but it is doing my nut in (so to speak)
and there are 2 yellows in device manager

multimedia audio controller
video controller

both located under other devices


i have 2 monitor speakers connected to the IO plug output of the pc and this goes to the line in of the speakers.

and everything is on max volume, but still no sound.

motherboard is - elitegroup KV2 extreme

sound card is - M Audio - Audiophile 192 - High-Definition 4-In/4-Out Audio Card with Digital I/O and MIDI


Please help.





Operating System new – server roles System Model
Windows 7 Professional (x64) Service Pack 1 (build 7601)
Install Language: English (United States)
System Locale: English (United Kingdom)
Installed: 26/01/2012 23:02:19 Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz AMD Athlon 64
128 kilobyte primary memory cache
512 kilobyte secondary memory cache
64-bit ready
Not hyper-threaded Board: KV2
Bus Clock: 200 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 12/01/2004
new USB Storage Use in past 30 Days (mouse over last used for details) new Hosted Virtual Machines (mouse over name for details)
Last Used
IC25N020 ATCS04-0 04/02/2012 14:44:44*
Initio DK23EA-20, s/n 0000000000000000W, rev 1.06 04/02/2012 14:38:29*
ACTIONS HS USB FlashDisk, rev 2.00 30/01/2012 18:32:26*


* Possibly used again before the reboot following this time. None discovered
Drives new – drive encryption Memory Modules c,d
323.98 Gigabytes Usable Hard Drive Capacity
173.76 Gigabytes Hard Drive Free Space

DVDRW IDE 16X ATA Device [Optical drive]
3.5" format removeable media [Floppy drive]

Maxtor 6L200P0 [Hard drive] (203.93 GB) -- drive 0, s/n L40RYLFG, rev BAH41G10, SMART Status: Healthy
SAMSUNG SP1203N [Hard drive] (120.06 GB) -- drive 1, s/n S00QJ10XA54728, rev TL100-24, SMART Status: Healthy 2048 Megabytes Usable Installed Memory

Slot 'A0' has 16384 MB
Slot 'A1' has 16384 MB
Slot 'A2' is Empty
Slot 'A3' is Empty
Local Drive Volumes new – volume encryption

c: (NTFS on drive 0) * 203.92 GB 171.58 GB free
e: (NTFS on drive 1) 120.06 GB 2.18 GB free



* Operating System is installed on c:

Network Drives
None discovered
Users (mouse over user name for details) Printers
local user accounts last logon
Ian 05/02/2012 09:20:14 (admin)
local system accounts
Administrator 14/07/2009 06:08:59 (admin)
Guest never


Marks a disabled account; Marks a locked account Microsoft Shared Fax Driver on SHRFAX:
Microsoft XPS Document Writer on XPSPort:

Controllers Display
Standard floppy disk controller
ATA Channel 0 [Controller] (2x)
ATA Channel 1 [Controller] (2x)
VIA Bus Master IDE Controller - 0571
VIA Serial ATA Controller - 3149 Standard VGA Graphics Adapter [Display adapter]
Philips 190SW [Monitor] (18.6"vis, s/n BZ50751382740, December 2007)
Bus Adapters Multimedia
SiS 180 RAID Controller
VIA Rev 5 or later USB Universal Host Controller (4x)
VIA USB Enhanced Host Controller M-Audio Delta AP 192
Virus Protection [Back to Top] Group Policies
AVG Internet Security
None discovered
Communications new – connection speed & status Other Devices

↓ Marvell Yukon 88E8001/8003/8010 PCI Gigabit Ethernet Controller
Status: Cable unplugged
Dhcp Server: none responded
Physical Address: 00:11:5B:B0:AE:E1
Connection Speed: 1 Gbps
Microsoft ISATAP Adapter
Teredo Tunneling Pseudo-Interface
↑ VIA Rhine II Fast Ethernet Adapter
primary Auto IP Address: 192.168.0.2 / 24
Gateway: 192.168.0.1
Dhcp Server: 192.168.0.1
Physical Address: 00:11:5B:B0:66:8B
Connection Speed: 100 Mbps

Networking Dns Servers: 194.168.4.100
194.168.8.100
VIA 1394 OHCI Compliant Host Controller
HID-compliant consumer control device (2x)
Standard PS/2 Keyboard
Microsoft USB Wireless Mouse (IntelliPoint)
USB Root Hub (5x)
Generic volume shadow copy


Find your security vulnerabilities...
click for Belarc's System Management products

Edited by shannianni, 07 February 2012 - 10:21 AM.

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All that info and nothing saying what motherboard you have. The two yellow exclamation marks in device manager confirm you have no audio driver installed.
Please post your motherboard make and model number and I will try to find the correct driver.
Do you by chance have a disk labeled motherboard drivers?

[rshaffer61]

All that info and nothing saying what motherboard you have. The two yellow exclamation marks in device manager confirm you have no audio driver installed.
Please post your motherboard make and model number and I will try to find the correct driver.
Do you by chance have a disk labeled motherboard drivers?

[shannianni]

Hi Many thanks for your reply



im not sure where the disc is i will try to locate it.

sound card is - M Audio - Audiophile 192 - High-Definition 4-In/4-Out Audio Card with Digital I/O and MIDI



motherboard
KV2 Extreme V1.0 - ECS Elitegroup




http://www.motherboa...2extremev10.htm






AGP A.I
Artificial intellegence design to advice AGP 4X/8X hardware mode. Dr. LED
Fuzzy logic design for diagnosing PCI slots health !
Acceleration Extreme
Featured highest quality V-chip capacitors provides better stability Server PCB
6-layer superior quality PCB provides extraordinary stable signal transmission
PCI Extreme
This slot can provide ultra signal quality for outstanding audio and video card performance. DUAL LAN
Server Class Dual LAN for both Internet & Intranet
Dual SPDIF
Featured coaxial & optical SPDIF outputs Top-Hat Flash
With this ECS patented kit, you can cure all BIOS ills.

CPU

Socket 939 for AMD Athlon 64 FX processor with speed up to 1GHz.
High-performance Hyper Transport CPU interface.
Support transfer rate of 2000/1600/1200/800/400 mega-transfers per second.

Chipset
VIA® K8T800 Pro & VT8237
North Bridge: VIA® K8T800 Pro
South Bridge: VIA® VT8237

Memory
Dual-channel DDR memory architecture
4 x184-pin DDR DIMM socket support up to 4 GB
Support DDR400/333/266 MHz 2.5V DDR SDRAM

Expansion Slot
1 x AGP 8X/4X slot
5 x PCI slots

Storage
Support by VIA® VT8237
4 x Ultra DMA133/100/66 devices
2 x Serial ATA devices
Supported by SiS® 180
2 x Ultra DMA133/100/66 devices
2 x Serial ATA devices
RAID0, RAID1& RAID 0+1 configuration

IEEE 1394a
VIA® VT6307 IEEE1394a controller :Supports 2 x IEEE1394a connectors

Audio
Realtek ALC655 6-Channel audio CODEC
Compliant with AC'97 2.3 specification

Dual LAN
Marvell 88E8001 Gigabit LAN Controller
VIA® VT6103L 10/100 Mbps Fast Ethernet PHY

Rear Panel I/O
1 x PS/2 keyboard & PS/2 mouse connectors
4 x USB ports
2 x RJ45 LAN connectors
1 x Parallel port (LPT1)
1 x Serial port (COM1)
2 x Digital SPDIF (Optical & Coaxial) out
1 x Audio port (Line-in, Line-out, Mic-in)

Internal I/O Connectors and Headers
1 x 20-pin ATX Power Supply Connector & 4-pin 12V Connector
1 x FDD connector supports two 360K~2.88MB FDDs
3 x IDE interfaces
4 x Serial ATA connectors
2 x USB 2.0 header support additional 4 USB Ports
2 x 1394a headers
1 x EZ-Watcher header
1 x SMBus header
1 x Front panel audio header
1 x Front panel switch/LED header
CD in/ AUX in headers
CPUFAN/NB_FAN/CASFAN connectors

System BIOS
Award BIOS with 2Mb Flash ROM
Supports Plug and Play 1.0B, APM 1.2, Multi Boot, DMI
Supports ACPI revision 1.0 specification

Form Factor
ATX Size (305mm*244mm), 6 layers

[rshaffer61]

Download DriverMax and have it scan your system. It will open their website with all the out of date drivers you can update. With the free version you can update only 2 drivers per day so if you have a lot of them it will take a few days to get everything updated. I have been using it for about 4 months now and like it better then any other utility out there for keeping my drivers up to date.

Look for the audio driver first and get it. Once that is downloaded and installed then post the link to the driver page from DriverMax and I will help you update any other drivers.

[shannianni]

hi

many thanks for your reply, i will download driver max when i return home from work.

[happyrock]

i have run a program called baleric which shows waht is on my pc

that program is junk...it shows you have 2 memory slots with a 16GB stick in 2 slots with 2 slots empty...
your mobo only supports a TOTAL of 4 GB using all 4 slots

you may want to try everest home version 1.51 here...it has something extra over the newer versions...like a installed software section with the version numbers listed for most everything and shows the windows updates plus...several other added things as well..plus it only takes 3 seconds to load