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Laptop not reading ORIGINAL dvd

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Coco Mimi

Coco Mimi

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I have a weird issue and I tried a lot of things and lost a lot of time going no where!
My hp notebook detects homemade DVDs but not original ones.. so I have burned a video on a dvd and it works great and the drive doesn;t detect an original dvd bought in the store. I am not sure if I should buy another dvd drive because the one I have reads some of them..

I checked the upper/lower filter
Updates the drivers
Restores it and I even formatted and reinstalled windows !

ANY help would be great! Thanks
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