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BSOD! TCPIP.SYS! PLEASE HELP


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#1
FogMan01

FogMan01

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I don't know much about the BSOD, so I would really appreciate anybodys help. Here's the Techinal Information.
Stop: 0x000000D1
It says something that says "tcpip.sys"

I had a few seconds to snap a pic of the BSOD.

I appreciate any of your help.

Thank You, Mike

Attached Thumbnails

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#2
jcgriff2

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Hi -

The bugcheck = 0xd1 = driver attempted improper access of a pageable memory address or memory that is plain bad

tcpip.sys = Microsoft netwotking related driver and is likely a default

Timestamp indicates it was likely updated recently (via Windows Updates) -
4e83e948 = Thu Sep 29 03:43:04 2011

See if Driver Verifier can flush out the rogue 3rd party driver (assuming software is the cause) -

http://sysnative.com...er_Verifier.htm

Regards. . .

jcgriff2

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#3
rockmilk

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Download BLUESCREENVIEW and install and run it to read the dump files created by windows.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Would you please tell me which antivirus applications you have had previously on this machine any and all.The reason I ask is because some like to hang around after you uninstall via add remove programs and require the use of removal tools.




What kind of computer do you have exactly??Example Compaq presario c700


Download CCLEANER


Just DONT us the registry cleaner function of CCleaner unless you know what you are deleting exactly!!

Then open ccleaner hit the tools button then startup second one down below uninstall then in the bottom right hand corner of ccleaner hit save to text file.Save it to your desktop and post the startup.txt here in your next reply.


Hit the start button in lower left hand corner. Then in the run box type msconfig, then hit the services tab then put a check mark in hide microsoft services what is listed there,after hiding microsoft services?Please post back to us in a vertical list.

Please download MINITOOLBOX When the box opens click save file, save it to the desktop and run it.





Checkmark the following boxes:


Flush Dns
List Installed Programs
List Users, Partitions and Memory size
Click Go and post the result.

Run sfc /scannow also run chkdsk /r Links explaining below.




chkdsk /r

sfc /scannow

IF THIS IS A DESKTOP Unplug the tower open up the side.Get can of compressed air and blow out the machine and reseat the ram modules video card etc,see video Plug it back in and see how it goes.WHILE YOU HAVE THE RAM AND VIDEO CARD OUT BLOW OUT THE SLOTS THAT THEY PLUG INTO.ALSO BLOW OUT THE HEAT SINK.SEE VIDEO




PLEASE READ CAREFULLY AND POST ALL INFORMATION REQUESTED!! :)

I want to make one thing very clear DO NOT use the registry cleaner function of ccleaner!!
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#4
FogMan01

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Here is all of the BlueScreenView:


==================================================
Dump File : 021112-18376-01.dmp
Crash Time : 2/11/2012 2:16:44 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000010
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`042216c0
Caused By Driver : e1q62x64.sys
Caused By Address : e1q62x64.sys+216c0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\021112-18376-01.dmp
Processors Count : 5
Major Version : 15
Minor Version : 7601
Dump File Size : 292,512
==================================================

==================================================
Dump File : 020712-19203-01.dmp
Crash Time : 2/7/2012 8:28:44 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`016dd6e4
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+3d6e4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020712-19203-01.dmp
Processors Count : 5
Major Version : 15
Minor Version : 7601
Dump File Size : 286,952
==================================================

==================================================
Dump File : 020612-17706-01.dmp
Crash Time : 2/6/2012 8:10:00 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`01729452
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+88452
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020612-17706-01.dmp
Processors Count : 5
Major Version : 15
Minor Version : 7601
Dump File Size : 289,120
==================================================

==================================================
Dump File : 020612-17955-01.dmp
Crash Time : 2/6/2012 5:10:10 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000016
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`01700342
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+5b342
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\020612-17955-01.dmp
Processors Count : 5
Major Version : 15
Minor Version : 7601
Dump File Size : 290,256
==================================================

==================================================
Dump File : 013012-18298-01.dmp
Crash Time : 1/30/2012 8:19:12 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`016bf6e4
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+3d6e4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\013012-18298-01.dmp
Processors Count : 5
Major Version : 15
Minor Version : 7601
Dump File Size : 287,248
==================================================

==================================================
Dump File : 012512-18610-01.dmp
Crash Time : 1/25/2012 4:49:18 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000009
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`016ba4df
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+3d4df
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012512-18610-01.dmp
Processors Count : 5
Major Version : 15
Minor Version : 7601
Dump File Size : 289,080
==================================================

==================================================
Dump File : 012312-18158-01.dmp
Crash Time : 1/23/2012 8:08:50 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000068
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff880`11018e60
Caused By Driver : e1q62x64.sys
Caused By Address : e1q62x64.sys+18e60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012312-18158-01.dmp
Processors Count : 5
Major Version : 15
Minor Version : 7601
Dump File Size : 288,032
==================================================

==================================================
Dump File : 012312-18330-01.dmp
Crash Time : 1/23/2012 8:03:40 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`016916e4
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+3d6e4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012312-18330-01.dmp
Processors Count : 5
Major Version : 15
Minor Version : 7601
Dump File Size : 287,232
==================================================

==================================================
Dump File : 011012-17706-01.dmp
Crash Time : 1/10/2012 7:16:28 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000009
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`0172d4df
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+3d4df
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011012-17706-01.dmp
Processors Count : 5
Major Version : 15
Minor Version : 7601
Dump File Size : 287,872
==================================================

==================================================
Dump File : 010212-19812-01.dmp
Crash Time : 1/2/2012 11:30:47 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`016916e4
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+3d6e4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\010212-19812-01.dmp
Processors Count : 5
Major Version : 15
Minor Version : 7601
Dump File Size : 289,992
==================================================

==================================================
Dump File : 122511-38501-01.dmp
Crash Time : 12/25/2011 10:17:35 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`016b06e4
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+3d6e4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\122511-38501-01.dmp
Processors Count : 5
Major Version : 15
Minor Version : 7601
Dump File Size : 291,952
==================================================

==================================================
Dump File : 122411-29016-01.dmp
Crash Time : 12/24/2011 7:31:41 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000009
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`0170f4df
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+3d4df
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\122411-29016-01.dmp
Processors Count : 5
Major Version : 15
Minor Version : 7601
Dump File Size : 287,208
==================================================

==================================================
Dump File : 112411-14788-01.dmp
Crash Time : 11/24/2011 10:28:41 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`000000a0
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`04504d37
Caused By Driver : e1q62x64.sys
Caused By Address : e1q62x64.sys+18d37
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\112411-14788-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 288,728
==================================================

==================================================
Dump File : 112411-14679-01.dmp
Crash Time : 11/24/2011 9:58:26 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000009
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`016d54df
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+3d4df
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\112411-14679-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 296,856
==================================================

==================================================
Dump File : 112411-14820-01.dmp
Crash Time : 11/24/2011 12:57:14 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000068
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff880`0490ce60
Caused By Driver : e1q62x64.sys
Caused By Address : e1q62x64.sys+18e60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\112411-14820-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 287,800
==================================================

==================================================
Dump File : 111311-15038-01.dmp
Crash Time : 11/13/2011 11:28:28 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`017056e4
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+3d6e4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111311-15038-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 285,952
==================================================

==================================================
Dump File : 111311-15007-01.dmp
Crash Time : 11/13/2011 11:14:17 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`0163d6e4
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+3d6e4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111311-15007-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 291,600
==================================================

==================================================
Dump File : 102111-18267-01.dmp
Crash Time : 10/21/2011 7:17:06 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000009
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000000
Parameter 4 : fffff880`016443bf
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+3d3bf
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\102111-18267-01.dmp
Processors Count : 6
Major Version : 15
Minor Version : 7601
Dump File Size : 284,912
==================================================

I built my own computer with the followings:
-PowerSupply- COUGAR SX850 COUGAR-SX850 850W ATX12V / EPS12V SLI Ready CrossFire Ready 80 PLUS SILVER Certified Modular Active PFC Power Supply
-DVD Drive- ASUS DRW-24B1ST/BLK/B/AS Black SATA 24X DVD Burner - Bulk - OEM
-1st Hard Drive- OCZ Vertex 3 VTX3-25SAT3-120G 2.5" 120GB SATA III MLC Internal Solid State Drive (SSD)
-2nd Hard Drive- HITACHI Deskstar 5K3000 HDS5C3020ALA632 (0F12117) 2TB SATA 6.0Gb/s 3.5" Internal Hard Drive -Bare Drive
-RAM- CORSAIR Vengeance 16GB (4 x 4GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model CMZ16GX3M4A1600C9
-Video Card- Nvidia GeForce GTS 450
-Motherboard- ASUS Crosshair IV Extreme
-CPU- AMD Phenom II X6 1100T 3.31 GHz

When I first started it up I used Microsoft Security Essentials, now I'm using Avast Antivirus.


Thank You,
Mike
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#5
FogMan01

FogMan01

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Startup TXT.

Yes HKCU:Run OfficeSyncProcess "C:\Program Files\Microsoft Office\Office14\MSOSYNC.EXE"
Yes HKCU:Run Sidebar C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
Yes HKLM:Run Adobe ARM "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Yes HKLM:Run APSDaemon "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
Yes HKLM:Run avast "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
Yes HKLM:Run AVG9_TRAY C:\PROGRA~2\AVG\AVG9\avgtray.exe
Yes HKLM:Run BCSSync "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
Yes HKLM:Run BCU "C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe"
Yes HKLM:Run HP Software Update C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
Yes HKLM:Run ITSecMng %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
Yes HKLM:Run iTunesHelper "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
Yes HKLM:Run JMB36X IDE Setup C:\Windows\RaidTool\xInsIDE.exe
Yes HKLM:Run MSC "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
Yes HKLM:Run NUSB3MON "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
Yes HKLM:Run QuickTime Task "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
Yes HKLM:Run RtHDVCpl C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
Yes HKLM:Run Samsung PanelMgr C:\Windows\Samsung\PanelMgr\SSMMgr.exe /autorun
Yes HKLM:Run StartNowToolbarHelper "C:\Program Files (x86)\StartNow Toolbar\ToolbarHelper.exe"
Yes HKLM:Run SunJavaUpdateSched "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
Yes Startup Common Bluetooth Manager.lnk C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
Yes Startup Common HP Digital Imaging Monitor.lnk C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
Yes Startup User Microsoft SharePoint Workspace.lnk C:\Program Files\Microsoft Office\Office14\GROOVE.EXE





Non-Microsoft Services:

Adobe Acrobat Update service
Apple Mobile Device
avast! Antivirus
AVG WatchDog
Browser Configuration Utility Service
Bonjour Service
InstallDriver Table Manager
Ipod Service
NVIDIA Display Driver Service
NVIDIA Update Service Daemon
Oasis2Service
NVIDIA Stereoscopic 3D Driver Service
TeamViewer 7
TOSHIBA Bluetooth Service
Updater Service for StartNow Toolbar
ASUS Virtual MFP Service
Stardock WindowBlinds




THANK YOU,
MIKE
  • 0

#6
FogMan01

FogMan01

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MiniToolBox by Farbar Version: 18-01-2012
Ran by Mike (administrator) on 11-02-2012 at 15:35:25
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (Version: 7.2.8)
Adobe AIR (Version: 2.7.1.19610)
Adobe Flash Player 10 Plugin (Version: 10.3.183.10)
Adobe Flash Player 11 ActiveX 64-bit (Version: 11.1.102.55)
Adobe Reader X (10.1.0) (Version: 10.1.0)
Age of Empires III - The WarChiefs (Version: 1.00.0000)
Age of Empires III (Version: 1.00.0000)
AMD Core Line (Version: 2.0.262.5)
AMD USB Filter Driver (Version: 1.0.15.94)
Apple Application Support (Version: 2.1.6)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
ASUS RT-N56U Wireless Router Utilities (Version: 4.1.8.0)
ATI Catalyst Install Manager (Version: 3.0.765.0)
avast! Free Antivirus (Version: 6.0.1367.0)
AVG 9.0
Bluetooth Stack for Windows by Toshiba (Version: v7.10.01)
Bonjour (Version: 3.0.0.10)
Browser Configuration Utility (Version: 1.0.10.0)
BufferChm (Version: 130.0.331.000)
C309g-m (Version: 130.0.396.000)
CCleaner (Version: 3.15)
Definition update for Microsoft Office 2010 (KB982726) 64-Bit Edition
Destinations (Version: 130.0.0.0)
DeviceDiscovery (Version: 130.0.372.000)
GPBaseService2 (Version: 130.0.371.000)
HP Customer Participation Program 13.0 (Version: 13.0)
HP Imaging Device Functions 13.0 (Version: 13.0)
HP Photosmart Premium C309g-m All-In-One Driver Software 13.0 Rel .6 (Version: 13.0)
HP Print Projects 1.0 (Version: 1.0)
HP Smart Web Printing 4.5 (Version: 4.5)
HP Solution Center 13.0 (Version: 13.0)
HP Update (Version: 5.003.001.001)
HPPhotoGadget (Version: 130.0.282.000)
hpPrintProjects (Version: 130.0.303.000)
HPProductAssistant (Version: 130.0.371.000)
HPSSupply (Version: 130.0.371.000)
hpWLPGInstaller (Version: 130.0.303.000)
Intel® Network Connections 15.3.68.0 (Version: 15.3.68.0)
iTunes (Version: 10.5.3.3)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 30 (Version: 6.0.300)
JMicron JMB36X Driver (Version: 1.00.0000)
MarketResearch (Version: 130.0.374.000)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Games for Windows - LIVE Redistributable (Version: 3.5.88.0)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 32-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 32-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 8.0.1 (x86 en-US) (Version: 8.0.1)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Network64 (Version: 130.0.572.000)
Network64 (Version: 140.0.221.000)
NirSoft BlueScreenView
NVIDIA 3D Vision Controller Driver (Version: 280.19)
NVIDIA 3D Vision Controller Driver 280.19 (Version: 280.19)
NVIDIA 3D Vision Driver 280.26 (Version: 280.26)
NVIDIA Control Panel 280.26 (Version: 280.26)
NVIDIA Design Garage (Version: 1.0.0.0)
NVIDIA Graphics Driver 280.26 (Version: 280.26)
NVIDIA HD Audio Driver 1.2.23.3 (Version: 1.2.23.3)
NVIDIA Install Application (Version: 2.1000.25.170)
NVIDIA PhysX (Version: 9.10.0514)
NVIDIA PhysX System Software 9.10.0514 (Version: 9.10.0514)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.8026)
NVIDIA Update 1.4.28 (Version: 1.4.28)
NVIDIA Update Components (Version: 1.4.28)
Oasis2Service 1.0 (Version: 1.0.0)
PS_AIO_06_C309g-m_SW_Min (Version: 130.0.396.000)
QuickTime (Version: 7.71.80.42)
Realtek High Definition Audio Driver (Version: 6.0.1.6037)
Renesas Electronics USB 3.0 Host Controller Driver (Version: 2.0.4.0)
Samsung CLP-310 Series
SAMSUNG Dr.Printer (Version: 1.00.0000)
Scan (Version: 13.0.0.0)
Secure Download Manager (Version: 3.0.0)
Shop for HP Supplies (Version: 13.0)
SmartWebPrinting (Version: 130.0.373.000)
SolutionCenter (Version: 130.0.373.000)
StartNow Toolbar (Version: 2.3.0)
Status (Version: 130.0.373.000)
TeamViewer 7 (Version: 7.0.12541)
Toolbox (Version: 130.0.648.000)
TrayApp (Version: 130.0.376.000)
TreeSize Free V2.6 (Version: 2.6)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft Excel 2010 (KB2553439) 64-Bit Edition
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553385) 64-Bit Edition
Update for Microsoft Office 2010 (KB2553455) 64-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft OneNote 2010 (KB2553290) 64-Bit Edition
Update for Microsoft Outlook 2010 (KB2553323) 64-Bit Edition
Update for Microsoft Outlook Social Connector (KB2583935)
Visual C++ 8.0 Runtime Setup Package (x64) (Version: 9.0.0.623)
WebReg (Version: 130.0.132.017)
WindowBlinds (Version: 7.30.047)
Yontoo Layers Runtime 1.10.01 (Version: 1.10.01)

========================= Memory info: ===================================

Percentage of memory in use: 21%
Total physical RAM: 16382.18 MB
Available physical RAM: 12793.64 MB
Total Pagefile: 32762.55 MB
Available Pagefile: 28773.61 MB
Total Virtual: 4095.88 MB
Available Virtual: 3966.25 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:111.69 GB) (Free:37.53 GB) NTFS
3 Drive e: (Drive Disk) (Fixed) (Total:1863.01 GB) (Free:1540.91 GB) NTFS

========================= Users: ========================================

User accounts for \\MIKE-PC

Administrator Elizabeth Itunes Guest
Laura Itunes Mike Tim Itunes
UpdatusUser


**** End of log ****
  • 0

#7
rockmilk

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Ok I am pretty sure your problem is caused by you having three antivirus softwares avg,avast and MSE on your machine.But we will tidy up your computer in the process of fixing those annoying bluescreen issues. :)



Please do the following open Ccleaner and disable the entries listed below.


Yes HKCU:Run OfficeSyncProcess "C:\Program Files\Microsoft Office\Office14\MSOSYNC.EXE"

Yes HKLM:Run Adobe ARM "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
Yes HKLM:Run APSDaemon "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

Yes HKLM:Run AVG9_TRAY C:\PROGRA~2\AVG\AVG9\avgtray.exe
Yes HKLM:Run BCSSync "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices
Yes HKLM:Run BCU "C:\Program Files (x86)\DeviceVM\Browser Configuration Utility\BCU.exe"
Yes HKLM:Run HP Software Update C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
Yes HKLM:Run ITSecMng %ProgramFiles%\TOSHIBA\Bluetooth Toshiba Stack\ItSecMng.exe /START
Yes HKLM:Run iTunesHelper "C:\Program Files (x86)\iTunes\iTunesHelper.exe"


Yes HKLM:Run QuickTime Task "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

Yes HKLM:Run StartNowToolbarHelper "C:\Program Files (x86)\StartNow Toolbar\ToolbarHelper.exe"
Yes HKLM:Run SunJavaUpdateSched "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
Yes Startup Common Bluetooth Manager.lnk C:\Program Files (x86)\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
Yes Startup Common HP Digital Imaging Monitor.lnk C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
Yes Startup User Microsoft SharePoint Workspace.lnk C:\Program Files\Microsoft Office\Office14\GROOVE.EXE


Hit start button at lower left hand corner of the screen.Then in the run box type services.msc. Find the service listed below,one at a time. left click it once you should have the option to either stop the service or restart it , stop the service then right click selected service select properties then change the startup type to manual then left click apply and move on to the next service.If the service is stopped and the startup type is manual then do nothing.


Adobe Acrobat Update service
Apple Mobile Device

AVG WatchDog (set this service to disabled)
Browser Configuration Utility Service
Bonjour Service
InstallDriver Table Manager (set this service to disabled)
Ipod Service

NVIDIA Update Service Daemon
Oasis2Service

TeamViewer 7
TOSHIBA Bluetooth Service
Updater Service for StartNow Toolbar (set this service to disabled)
ASUS Virtual MFP Service
Stardock WindowBlinds


Uninstall the programs listed below. Open Programs and Features by clicking the Start button Picture of the Start button, clicking Control Panel, clicking Programs, and then clicking Programs and Features.
Select the programs listedbelow, and then click Uninstall.

StartNow Toolbar (Version: 2.3.0)
AVG 9.0
Java™ 6 Update 30 (Version: 6.0.300) Update your java here you have an outdated version. http://java.com/en/
Microsoft Antimalware (Version: 3.0.8402.2)
Microsoft Security Client (Version: 2.1.1116.0)
Microsoft Security Essentials (Version: 2.1.1116.0)



After completing the above task then Please download TFC by Old Timer and save it to your desktop.
http://www.geekstogo...er-by-oldtimer/
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it.If TFC doesnt prompt a reboot then please do so manually

Run the antivirus Software Removal Tool below.
http://majorgeeks.co...over_d7000.html
If you have any issues removing MSE please see the link below.
http://support.micro....com/kb/2435760

Please let me know how things are going after you complete the steps I have laid out for you. :)

Edit: This is a link that I think that you should view. :)
http://www.security-...-at-a-time.html

Edited by rockmilk, 12 February 2012 - 09:39 PM.

  • 0

#8
jcgriff2

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Update your Intel Ethernet driver -

http://www.sysnative.com/drivers/driver.php?id=e1q62x64.sys

Regards. . .

jcgriff2

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#9
FogMan01

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jcgriff2: It says that my Intel Enternet Driver is up to date. Thank you for your response.
- Mike

rockmilk: I followed all your steps, I appreciate all your work thank you so much. But the StartNow Toolbar (Version: 2.3.0) would not uninstall the status bar got about half way through then just stopped, I let it sit for over 7 hours. But, the wierd thing about my computer is that the BSOD happened every so often, why is it that it would happen every so often?? I continued to follow your steps, so far so good :happy:

Thank You for EVERYTHING,
MIke
  • 0

#10
happyrock

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go here for instructions on the removal of the StartNow Toolbar...
nojoy...
go to the malware removal forum and post a new topic...
tell them I sent you over there
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#11
rockmilk

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@ Happy rock thanks for the assist. :)
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#12
happyrock

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@ Happy rock thanks for the assist. :)


:thumbsup:
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#13
rockmilk

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@ Fogman how are things now?
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#14
FogMan01

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I appreicate your follow up. But... :wacko: after following all steps I still got another BSOD this morning it looked to be the same type.

BlueScreenView:

==================================================
Dump File : 022812-17721-01.dmp
Crash Time : 2/28/2012 6:42:31 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 00000000`00000068
Parameter 2 : 00000000`00000002
Parameter 3 : 00000000`00000001
Parameter 4 : fffff880`11018e60
Caused By Driver : e1q62x64.sys
Caused By Address : e1q62x64.sys+18e60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022812-17721-01.dmp
Processors Count : 5
Major Version : 15
Minor Version : 7601
Dump File Size : 286,504
==================================================

THANK YOU FOR EVERYTHING IT IS MUCH APPREICATED,
MIKE
  • 0

#15
happyrock

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you posted in the malware forum but nobody picked you up...go here and post in the waiting room...include this link to your post
http://www.geekstogo...28#entry2121728
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