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XP internet connection problems


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#16
Macboatmaster

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There were no other DNS addresses listed - did you still try using Google Public DNS please.


Would you please go back to Device Manager and see if you have on Show Hidden Devices - Non Plug and Play drivers.
and in Non Plug and Play drivers do you have
Ancilliary Function Driver for Winsock
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#17
smtzl

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Yes I tried the google DNS and it did not work.

In Device Manager I do have an AFD driver.
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#18
Macboatmaster

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Go start, Control Panel Services and check that the entries related to networking are set as shown on this list
http://ss64.com/nt/s...x-services.html


Browser
DCOM
DHCP
DNS Cache
Various Net based service
Remote Procedure calls
Workstation

Also explore that if the service is not so set eg. automatic manual etc. that when you set it, you can then start it.
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#19
smtzl

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It all looks ok. All the automatic start drivers were started except for "Computer Browser". I figured out that Windows Firewall was preventing it from starting and now it starts Automatically.

Did not see any other issues.
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#20
Macboatmaster

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1.Would you confirm please that when you did reset those registry keys that you noticed the important aspect of restarting the computer AFTER deleting the keys before resetting the TCP/IP.

If not and it is easily missed please do so again.

2.So that there is no doubt
Do I have this correct please.

You can ping google.com for instance and it will report 4 sent and 4 received with no errors.

HOWEVER you cannot ping the IP address.

CAN you ping your router/modem.

If you ping google.com
at a cmd prompt it will return the IP address.

If you then open your browser and type JUST that IP address in the address bar and key enter - what happens then please.
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#21
smtzl

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1) Yes I rebooted after I make any registry or network changes.

2) I can ping the IP address of google and get four reply's back no problem.

If I ping "google.com" I get "Ping request could not find host google.com. Please check the name and try again."

If I use nslookup and then hit "google.com" it finds it no problem.

Yes I can ping my router and my other PC on the same router.

If I type the google IP address into Internet Explorer it will find the google web page. If I try to leave the page it will get the same connection error again.

Something is preventing the machine from resolving the names.
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#22
smtzl

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Ok it’s fixed finally.

I googled the problem and found a few users talked about the same issue on the http://social.technet.microsoft.com forums. They mentioned uninstalling update KB951748 which seems to deal with XP SP3 and DNS. So I uninstalled it and re-installed it and now the problem is gone. I can ping google.com and internet explorer works.

Thanks for your help and patience.
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#23
Macboatmaster

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You are to be congratulated.

I had for sometime thought it was a DNS problem, but I take my hat off to you.

Very well done.

NB Have you got Zone Alarm Firewall
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