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#1
Rrwood87

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I was playing a game last night and it froze. I restarted and tried to play it again and 10 min into it I froze up again. I have played this game for years with no issues. My Computer is a Dell XPS 410 with a Nvidia Geforce 7300 LE. The video card does not have a fan on it from what i can tell. When I start up my computer I get 4 blue vertical lines ( now on the second restart attempt) in group across the screen. It cover's the Dell Logo and then the Windows Xp Logo as it is booting. The monitor then cuts off or the power light on the monitor goes yellow. I am useing safe mode with networking at the moment and everything is working fine which leads me to think My video card has died. I have tried to update drivers but this does not fix the problem. Does this sound like my video card has died to anyone else? And also could any1 suggest some cheap alternatives with equal or greater specs for a Dell XPS 410?



Edit: Also I have had this computer for 5-6 years so it seems like it was about time for something to go out on it. It's been a very good computer up untill now.

Edited by Rrwood87, 08 February 2012 - 02:31 PM.

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#2
phillpower2

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:welcome: Rrwood87
Can you borrow a PSU to swap in if required?
Boot into Safe Mode and check in the Device Manager to see if there is a yellow ! next to the video card.
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#3
Rrwood87

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Well I have some older model dell's that are probably 7 years earlier than this computer but im thinking that would not work to take there PSU's out and try so no I dont have anything like that available. Why would it not be yellow right now since im on it now in safemode? Because the Video card is disabled in safe mode?
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#4
phillpower2

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Booting in safe mode uses only the bare essentials including Windows generic drivers, this puts less stress on both the computer and the PSU, a failing PSU is one of the main causes of PC problems and especially display related ones as video chips require a substantial amount of power.
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#5
Rrwood87

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Hmm, So it looks like to be sure im going to have to buy a new PSU and then if thats not it a new video card?
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#6
phillpower2

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Hmm, So it looks like to be sure im going to have to buy a new PSU and then if thats not it a new video card?

Not necessarily as it is a process of elimination, that is why I asked you to check the drivers!

Boot into Safe Mode and check in the Device Manager to see if there is a yellow ! next to the video card.

What is the answer please!
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#7
Rrwood87

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I did that there is no yellow ! beside the Nvidia Geforce 7300 LE. and under status when i dbl click it it says "Status is not available for this device when Windows is running in Safe Mode."
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#8
phillpower2

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Ok thanks, when was the last time the inside of the case was cleaned out of heat trapping dust?
Try removing the add on video card, blowing out the slot and then reseating the card securely, any change.
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#9
Rrwood87

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Tried that reset the video card cleaned out the case of dust which was abundant and no change.
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#10
phillpower2

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Are the diagnostic or power lights showing anything out of the ordinary?
http://support.dell....t.htm#wp1056411
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#11
Rrwood87

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When i reset it the Numbers all flash in different orders like it always has since ive got it nothing new there.. But when i tried to go to boot to utility partition I got an error which gave me a retry with f1 or go into setup with f2. At this point The lights that showed were 1 2 and 3 and from the list you gave me was this:

Another failure has occurred.
Ensure that all hard drive and CD/DVD cables are properly connected to the system board (see System Board Components).
If there is an error message on your screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to ensure that it is functioning properly.
If the operating system is attempting to boot from a device (such as the floppy drive or hard drive), check system setup (see System Setup Program) to ensure the boot sequence is correct for the devices installed on your computer.


I am on it right now in Safemode with networking and everything seems to be working fine besides the video card not being enabled\


Edit: I went through the f 12 boot to utility partition because those were the instructions to try and get to Dell Diagnostics but it would not let me get to the screen that has Express test extended test custom test or syptom tree just gave an error about no partition available or something like that

Edited by Rrwood87, 10 February 2012 - 03:24 PM.

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#12
phillpower2

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I am on it right now in Safemode with networking and everything seems to be working fine besides the video card not being enabled\

I explained earlier;

Booting in safe mode uses only the bare essentials including Windows generic drivers, this puts less stress on both the computer and the PSU, a failing PSU is one of the main causes of PC problems and especially display related ones as video chips require a substantial amount of power.


The specs for your PC show that the MB does not have an integrated video chip is this correct?
If it is then bad video drivers or a failing PSU are both possibilities, the 7300 LE is functioning using Windows generic drivers and this is why the card is being shown as not enabled, a failing PSU may function when no demands are placed on it ( Safe Mode ) but not under normal usage as it cannot provide enough stable power.

Another failure has occurred.
Edit: I went through the f 12 boot to utility partition because those were the instructions to try and get to Dell Diagnostics but it would not let me get to the screen that has Express test extended test custom test or syptom tree just gave an error about no partition available or something like that

The PSU again may be the culprit if it cannot provide the power that the HDD needs to function correctly, as a precautionary measure if you have important data on the HDD you should back it up immediately, you can use Puppy Linux for this http://www.geekstogo...over-your-data/

Post back with an update when you are ready and let us know if we can assist with anything meanwhile.
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#13
Rrwood87

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The specs for your PC show that the MB does not have an integrated video chip is this correct?

Yes this is correct.

Is there any type of software that can run scans on a PSU or any type of diagnostic software?

Edit: I downloaded speedfan and found my GPU has a flame beside it. It's sitting at 53c but from what ive read on the internet thats not so bad. There is no fan on the video card tho Do you think this could possibly be the problem it has just burnt up?

Edited by Rrwood87, 12 February 2012 - 01:20 AM.

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#14
phillpower2

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Thanks for the update, it would appear that the 7300 LE is as I suggested functioning using Windows drivers.

Only a Tech with specialist equipment and knowledge can test a PSU anywhere near conclusively but there are a some programs that we use that offer some evidence of PSU issues and Speedfan is one of them, HWMonitor and Everest are two others I use, the amount of readings you get depend on the sensors that your MB has, please see the canned speech below and see if you can get a couple of screenshots for us;

Download Speedfan and install it. Once it's installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.
If you are running on a vista machine, please go to where you installed the program and run the program as administrator.

Posted Image
(this is a screenshot from a vista machine)

HWMonitor http://www.cpuid.com.../hwmonitor.html

To capture and post a screenshot;

Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload...
then after typing in any response you have... click on browse...desktop...find the screenshot..select it and click on the upload button...then on the lower left...after it says upload successful...click on add reply like you normally would.
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