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SUPER SLOW computer [Closed]


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#16
Render

Render

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How is your computer running now? Any problems?
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#17
mcbassin

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How is your computer running now? Any problems?

It is running way faster. No noticeable lag like before but, I haven't really tested it because not having virus protection
active.
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#18
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OK. Please install one of the following free AV's:

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#19
mcbassin

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I installed the MS essential av. It only found one threat and removed it. Computer is still running pretty good. What next?
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#20
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Yes? Can you please show me what MSE has found?
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#21
mcbassin

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Actually, after looking at the history it looks like it found four different infections.
I ran the quick scan and then ran the full scan.
Here is a screen shot of them:

Attached Thumbnails

  • virus.jpg

Edited by mcbassin, 20 February 2012 - 09:25 PM.

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#22
Render

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Please, show me also details of other three infections.
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#23
mcbassin

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Below is the description of all the infections found:

1.)
Category: Adware

Description: This program delivers potentially unwanted advertisements to your computer.

Recommended action: Permit this detected item only if you trust the program or the software publisher.

Security Essentials detected programs that may compromise your privacy or damage your computer. You can still access the files that these programs use without removing them (not recommended). To access these files, select the Allow action and click Apply actions. If this option is not available, log on as administrator or ask the security administrator for help.

Items:
file:C:\Documents and Settings\Mike\My Documents\FreewarePrimoPDF.exe

Get more information about this item online.

2.)
Category: Trojan

Description: This program is dangerous and executes commands from an attacker.

Recommended action: Remove this software immediately.

Security Essentials detected programs that may compromise your privacy or damage your computer. You can still access the files that these programs use without removing them (not recommended). To access these files, select the Allow action and click Apply actions. If this option is not available, log on as administrator or ask the security administrator for help.

Items:
file:C:\Old_hard-drive\second-try\Unknown\Unknown000063.jpg

Get more information about this item online.

3.)
Category: Exploit

Description: This program is dangerous and exploits the computer on which it is run.

Recommended action: Remove this software immediately.

Security Essentials detected programs that may compromise your privacy or damage your computer. You can still access the files that these programs use without removing them (not recommended). To access these files, select the Allow action and click Apply actions. If this option is not available, log on as administrator or ask the security administrator for help.

Items:
containerfile:C:\Old_hard-drive\Program Files\Java\jre1.5.0_06\lib\ext\localedata.jar
containerfile:C:\Old_hard-drive\Program Files\Java\jre1.5.0_06\lib\rt.jar
file:C:\Old_hard-drive\Program Files\Java\jre1.5.0_06\lib\ext\localedata.jar->sun/text/resources/DateFormatZoneData_ko.class
file:C:\Old_hard-drive\Program Files\Java\jre1.5.0_06\lib\rt.jar->com/sun/accessibility/internal/resources/accessibility_zh_TW.class

Get more information about this item online.

4.)
Category: Adware

Description: This program delivers potentially unwanted advertisements to your computer.

Recommended action: Permit this detected item only if you trust the program or the software publisher.

Security Essentials detected programs that may compromise your privacy or damage your computer. You can still access the files that these programs use without removing them (not recommended). To access these files, select the Allow action and click Apply actions. If this option is not available, log on as administrator or ask the security administrator for help.

Items:
file:c:\documents and settings\mike\Desktop\InternationalPrimoPDF.exe

Get more information about this item online.
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#24
Render

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Your logs shows that your system is clean. If you have no further issues with your computer, then please proceed with the following housekeeping procedures outlined below.

Removing the tools we used:

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
  • Now copy/paste this: ComboFix /Uninstall in the runbox and click OK. Note the space between the X and the /Uninstall, it needs to be there.

    Posted Image

  • Please follow the prompts to uninstall Combofix.
  • This will uninstall Combofix, delete its related folders and files, reset your clock settings, hide file extensions, hide the system/hidden files and resets System Restore again.
  • You will then recieve a message saying Combofix was uninstalled successfully once it's done uninstalling itself.

NEXT...

OTL Clean-Up:

  • Reopen Posted Image on your desktop.
  • Click on Posted Image
  • You will be prompted to reboot your system. Please do so.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.


There are a few things I recommend you to do once your computer is completely clean:

Updates for Windows - One of the essentials is to keep your computer updated with the latest operating system patches and security fixes. Windows Updates are constantly being revised to combat the newest hacks and threats, Microsoft releases security updates that help your computer from becoming vulnerable. It is best if you have these set to download automatically.

How to turn on Automatic Updates for Windows:

Updates for other installed software

A common attack method for hacking attempts and malware installs is to exploit known vulnerabilities in programs that are commonly installed on a person's computer. These vulnerabilities could allow a remote user or malware developer to install malware, keyloggers, and backdoors on to your computer without your knowledge or permission.
Some of the programs that are commonly exploited include Adobe Shockwave, Adobe Reader, Sun Java, Adobe Flash, and even Windows itself. Therefore it is crucial that everyone remain vigilant as to when a security vulnerability is found in our installed programs and to update it when a security update is released. Unfortunately, no one has the time to stay on top of these updates, which can happen frequently.

I highly recommend you to install Secunia Personal Software Inspector (PSI) that can be used to scan your computer for known vulnerable programs, provide information on the vulnerability, and provide a location to an update for the vulnerable program. A tutorial on how to use Secunia Personal Software Inspector (PSI) can be found here: Keep Software Updated with Secunia PSI.

Web Browsers - Picking the right internet browser is very important. You need to find one that suits your needs but that is also safe. All browsers listed below are far more secure than Internet Explorer, immune to almost all known browser hijackers, and also have the best built-in pop up blockers.

Although, if you prefer staying with Internet Explorer I highly recommend you do this :

Make Internet Explorer more secure:
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the options Download signed and unsigned ActiveX controls to Prompt, and Initialize and Script ActiveX controls not marked as safe to Disable.
  • Next click OK, then Apply button and then OK to exit the Internet Properties page.

Tips to protect yourself against malware and reduce the potential for re-infection:

Now after all these steps, your PC will be more secure. However it is important to note that you can still get infected if you are not careful. One of the best security programs you can have is common sense. As malware gets more sophisticated, you need to be more wary. If you do get caught though and the above steps can't help prevent it, we will be here to help you out.

Stay secure and thank you for choosing GeeksToGo.
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#25
mcbassin

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Thanks for your help on this round of infections. I like foxfire but don't like the lastest version. Also the fonts that it comes with default drive me nuts. I have tried to get them more like IE but no luck.
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#26
Render

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You are welcome.
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#27
mcbassin

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Render,
I have a serious security issue with my browser apparently. I used my credit card yesterday online and last night I had 3 purchases that weren't mine. I had to cancel the card and get a new one. I have a couple of questions.
1.) how do I make my IE more secure?
2.) how do I reinstall my AVG security that you had me uninstall on the first page?
thanks,
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#28
Render

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Make Internet Explorer more secure:
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the options Download signed and unsigned ActiveX controls to Prompt, and Initialize and Script ActiveX controls not marked as safe to Disable.
  • Next click OK, then Apply button and then OK to exit the Internet Properties page.


Download and install one of the following AV's:
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#29
Render

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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