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Missing icons and loss of network [Solved]


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#46
CompCav

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Thanks for the update we can address after my next post on sfc
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#47
CompCav

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OK let's try this to get sfc to run.

We will reboot with the install disk again.

We need to run sfc /scannow from outside the OS installed on the hard drive.

To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Select English as the keyboard language settings, and then click Next.
  • Click Repair your computer.
  • Select the operating system you want to repair, and then click Next.


On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]Type SFC /SCANNOW /OFFBOOTDIR=C:\ /OFFWINDIR=C:\Windows
[*]Once it completes close the command window.
[*]Click Restart and remove the DVD.
[*]Allow the computer to boot into normal mode. Please note any errors and error codes during startup and post them in your next reply.

[/list]
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#48
Dustylady

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I was about to add that I'd just tried this command. Failed, same error as within Windows -

Windows Resource Protection could not perform the requested operation.




It's not being cooperative.

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#49
CompCav

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Step 1.

Delete all of the reboot.xml and pending.xml files in the system directories. They are often in the winsxs subdirectories.

Step 2.

Redo the previous post #43 Step 2.


Step 3.

Download this tool from here and install http://www.tweaking.com/content/page/windows_repair_all_in_one.html

Start the program and skip steps one to four, then select start repairs
Select the Custom option
Click the Select All button
Untick:
Repair MDAC/MS Jet (You can keep this only if you use these to work with a database)
Repair Hosts File
Repair Icons
Repair Proxy Settings
Set Windows Services to Default Startup (You can keep this ticked only if you are happy with the complete list of defaults )

Then click start - reboot on completion

Click start and let it run it will take awhile.


Step 4.

Status of sfc run update please.

Status of DVD and any other issues after windows repair tool run
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#50
Dustylady

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I'm having permission issues with deleting those files. Safe mode didnt work, and I'll have to try using the boot disk and DOS commands to delete the files tomorrow.
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#51
CompCav

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OK! :thumbsup:
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#52
Dustylady

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Step 1 & 2 had no effect that I can see. Step 3 got Windows Updates working. :thumbsup:

SFC status - I noticed that when outside windows, the main drive is D. I tried both, just cause.
From outside windows:

C:\>sfc /scannow /offbootdir=c:\ /offwindir=c:\windows

Windows Resource Protection could not start the repair service.

C:\>sfc /scannow /offbootdir=d:\ /offwindir=d:\windows

Beginning system scan. This process will take some time.

Windows Resource Protection could not perform the requested operation.


From normal boot:

C:\>sfc /scannow

Beginning system scan. This process will take some time.


Windows Resource Protection could not perform the requested operation.




The DVD drive information changed also. Still has a yellow warning stamp, and still unable to update the driver. But different error
Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

So I uninstalled/reinstalled, and it's now working. Everything appears to be completely normal. No idea why sfc still doesnt run.


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#53
CompCav

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I hope this exercise has helped you see many of our tools in action. But the ongoing system issues are indicative of a sick system that cannot be fully repaired for your domain and business use. The prudent path at this point from an efficiency standpoint is to recover any files then reformat and reimage.

CompCav
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#54
Dustylady

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Its a shame we got soo close, but stayed so far from being fixed. Thanks a ton for trying! I did learn a lot about the removal tools that will hopefully help me out later on in GeekU. I'll reformat this mess of a machine and go back to studying.

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#55
CompCav

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Thanfs and good luck with GeekU :thumbsup:
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#56
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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