[yorozuya]

I'm experiencing a problem where certain websites I visit won't load. I don't believe it to be browser related as it affects both Internet Explorer and Firefox. I also don't think it's malware related as I have done a malware scan with both Malwarebytes and SuperAntiSpyware. One example is that I can get on Facebook with Internet Explorer but not Firefox, but even with Internet Explorer pictures won't load and buttons won't work. Similarly I can get on geekstogo, but when I tried posting this message it lead me to an error message, so I'm posting this with a different computer.

I might note that ieframe.dll has appeared in the address bar of Internet Explorer before and may have something to do with it but why it would affect Firefox as well is beyond me.

Edited by yorozuya, 12 February 2012 - 07:28 PM.

[Advertisements]

what are the sites your having trouble with...
copy and paste a couple of them in your reply...

[happyrock]

what are the sites your having trouble with...
copy and paste a couple of them in your reply...

[yorozuya]

The sites that I have trouble with seem to be random. I might visit a site that works initially but then suddenly stops working. One that I consistently have trouble with is Facebook as today even the homepage wouldn't even load, it simply took me to an error screen. I'll also remind you that while I can get on geekstogo with that computer it won't let me leave a reply.

[happyrock]

if you can't /won't give me what I ask for then someone else will have to help you

[yorozuya]

msn.com and facebook.com were the ones that were giving me trouble. I remember visiting cnet.com to download a malware scanner however the download wouldn't work. The message I get when a page won't load is "internet explorer cannot display the webpage".

[yorozuya]

answers.microsoft.com and hotmail.com are also ones that I've discovered don't work. I don't have an extensive list of websites that don't work as I've haven't been using it as much since these problems have occurred.

[happyrock]

Malwarebytes and SuperAntiSpyware are malware tools...what anti virus do you have and have you updated it and run it...
when done
create a new user account...make it a administrator account...reboot and log into the new account and try going to the sites that were giving you trouble before,,,

[yorozuya]

I'm using Microsoft Security Essentials. I ran it and it didn't find anything. Funny thing though, when I tried updating I got an error "80072ee2". It's the same error that I got when I tried to perform a Windows Update. Could this be related to my problem?

[happyrock]

this is going to take forever if you do do as I ask and tell what, if anything happened...
againg...

create a new user account...make it a administrator account...reboot and log into the new account and try going to the sites that were giving you trouble before

[yorozuya]

Sorry for taking so long to respond. But I've done what you asked and it didn't work. What would you suggest now?

[happyrock]

sorry but I am having a problem with my eye...start a new topic and if anyone mentions double posting tell them I told you to...