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SMART Failure Predicted on Hard Disk


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#1
lavondaljt

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I have a Sony Vaio laptop and yesterday when my laptop was resuming a message appeared saying:
SMART Failure Predicted on Hard Disk
WARNING: Immediately back-up your data and replace your hard disk drive. A failure may be imminent.Press F1 to continue.

Then I press F1 and it acts like it's going to start, but it ends up on the screen that says reboot in safe mode, last known config, load windows normally etc.

I've tried restarting with all the options listed, but everyone takes me right back to the page that says Press F1 to continue. It does this over and over. Can someone Please help!


Thanks,
Lavonda

Edited by lavondaljt, 13 February 2012 - 06:15 AM.

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#2
rshaffer61

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Simply put it sounds like your hard drive has failed.
I suggest using a Linux Live cd to access your data and backup what you need. The only option at this point is replacement of the hard drive.
If you don't have a set of Recovery disks I would suggest you contact Sony to purchase a set. They normally cost about 30USD and will contain everything to bring your system back to factory settings. This includes your OS, Drivers, Programs and all software that was originally installed on your laptop when it was brand new.
As long as the hard drive has not completely died you should be able to access it using the steps below.



Use Puppy Linux Live CD to Recover Your Data:

===================
***Required Hardware***
CD Burner (CDRW) Drive,
Blank CD,
Extra Storage Device (USB Flash Drive, External Hard Drive)

===================

1. Save these files to your Desktop/Burn Your Live CD:
  • Download Latest Puppy Linux ISO (i.e.: lupu-520.iso)
    Download BurnCDCC ISO Burning Software

  • Open BurnCDCC with Windows Explorer
  • Extract All files to a location you can remember
  • Double Click Posted Image BurnCDCC
  • Click Browse Posted Image and navigate to the Puppy Linux ISO file you just downloaded
  • Open/Double Click that file
    IMPORTANT: Adjust the speed bar to CD: 4x DVD: 1x
  • Click Start Posted Image
  • Your CD Burner Tray will open automatically
  • Insert a blank CD and close the tray
  • Click OK
Puppy Linux Live CD will now be created
2. Set your boot priority in the BIOS to CD-ROM first, Hard Drive Second
  • Start the computer/press the power button
  • Immediately start tapping the appropriate key to enter the BIOS, aka "Setup"
    (Usually shown during the "Dell" screen, or "Gateway" Screen)
  • Once in the BIOS, under Advanced BIOS Options change boot priority to:
    CD-ROM 1st, Hard Drive 2nd
  • Open your ROM drive and insert the disk
  • Press F10 to save and exit
  • Agree with "Y" to continue
  • Your computer will restart and boot from the Puppy Linux Live CD

    Posted Image

3. Recover Your Data
  • Once Puppy Linux has loaded, it is actually running in your computer's Memory (RAM). You will see a fully functioning Graphical User Interface similar to what you normally call "your computer". Internet access may or may not be available depending on your machine, so it is recommended you print these instructions before beginning. Also, double clicking is not needed in Puppy. To expand, or open folders/icons, just click once. Puppy is very light on resources, so you will quickly notice it is much speedier than you are used to. This is normal. Ready? Let's get started.

    3a. Mount Drives
  • Click the Mount Icon located at the top left of your desktop. Posted Image
  • A Window will open. By default, the "drive" tab will be forward/highlighted. Click on Mount for your hard drive.
  • Assuming you only have one hard drive and/or partition, there may be only one selection to mount.
  • USB Flash Drives usually automatically mount upon boot, but click the "usbdrv" tab and make sure it is mounted.
  • If using an external hard drive for the data recovery, do this under the "drive" tab. Mount it now.
3b. Transfer Files.
  • At the bottom left of your desktop a list of all hard drives/partitions, USB Drives, and Optical Drives are listed with a familiar looking hard drive icon.
  • Open your old hard drive i.e. sda1
  • Next, open your USB Flash Drive or External Drive. i.e. sdc or sdb1
  • If you open the wrong drive, simply X out at the top right corner of the window that opens. (Just like in Windows)
  • From your old hard drive, drag and drop whatever files/folders you wish to transfer to your USB Drive's Window.
For The Novice: The common path to your pictures, music, video, and documents folders is: Documents and Settings >> All Users (or each idividual name of each user. CHECK All Names!) >> Documents >> You will now see My Music, My Pictures, and My Videos.

Remember to only click once! No double clicking! Once you drag and drop your first folder, you will notice a small menu will appear giving you the option to move or copy. Choose COPY each time you drag and drop.

YOU ARE DONE!!! Simply click Menu >> Mouse Over Shutdown >> Reboot/Turn Off Computer. Be sure to plug your USB Drive into another working windows machine to verify all data is there and transferred without corruption. Congratulations!

Posted Image

Posted Image

If you're doing this to recovery from a virus or malware infection, (or even if you're not), DO NOT copy executable files (.exe, .scr. etc...) if any of these files are infected you could be copying the corruption over to any new device/computer. just copy documents, pictures, music, or videos.

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#3
lavondaljt

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thank you so much for such detailed instructions. I have no idea what I was going to do let a lone how to do it.

will this be able to save my favorites and my documents too?

Thanks
Lavonda :)
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#4
rshaffer61

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If you are able to get to the data you should be able to save everything short of programs installed on your system.
Those will need to be reinstalled on the new hard drive.
What browser do you use and I will post the instructions to backup bookmarks(favorites) and your address book.
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#5
lavondaljt

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it keeps going back to "press F1 to continue" and does nothing else. Is there anyway to get the data off the hard drive when that's all it does?

I use internet explorer.

PLEASE HELP....I have all my website info that I have to have.

thanks
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#6
rshaffer61

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Did you set the boot device priority in the bios so that the cdrom is the first boot device?
It doesn't sound like you are booting to the Linux Live CD.
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#7
lavondaljt

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did i download the right thing? This is the puppy linux version i downloaded. You said Linux but the download says Lucid Puppy... Maybe that's the problem if it's not the right one.

Lucid Puppy (Ubuntu-Compatible Build)
The latest Lucid Puppy version is named Finlandia. It uses kernel 2.6.33.2 and has no standard browser (user installs it from the Internet at first boot).

Download version 5.2.8 from ibiblio.org: Get lupu-528.004.iso or explore the folder.

Edited by lavondaljt, 21 February 2012 - 07:21 AM.

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#8
rshaffer61

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You have the right version but what I'm asking is if you went into the bios and changed your boot sequence so that the cdrom is the first boot device.


To change Boot Sequence in your BIOS

Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.

Hopefully you have already put the Linux Live cd in the drive before all this. If everything is setup correctly you will get a black screen with the following message in the upper left corner:
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#9
lavondaljt

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ah-ha.....how did i miss that step? trying it agian.....will let you know..thanks
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#10
rshaffer61

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Just wanted to follow up and see if you were able to access your data and save it using puppy?
Have you replaced the hard drive and have you been able to reinstall your OS and everything?
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#11
rshaffer61

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Are you still having problems with your issue?
It has been 42 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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