- Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
- Click on None button at the top.
- Under the Extra Registry section, check Use SafeList
- Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
- Please copy (Edit->Select All, Edit->Copy) the contents of Extras.txt and post it.
unknown virus loading up my browser with junk! [Solved]
Started by
bob65
, Feb 13 2012 09:42 AM
#31
Posted 26 February 2012 - 01:10 PM
#32
Posted 26 February 2012 - 06:59 PM
OTL Extras logfile created on: 2/26/2012 7:42:12 PM - Run 6
OTL by OldTimer - Version 3.2.33.2 Folder = C:\Users\Bob\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.19190)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
1.94 Gb Total Physical Memory | 1.19 Gb Available Physical Memory | 61.23% Memory free
4.11 Gb Paging File | 3.34 Gb Available in Paging File | 81.20% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 140.85 Gb Total Space | 89.04 Gb Free Space | 63.22% Space Free | Partition Type: NTFS
Drive D: | 8.20 Gb Total Space | 1.47 Gb Free Space | 17.91% Space Free | Partition Type: NTFS
Computer Name: BOB-PC | User Name: Bob | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: Off | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"VistaSp2" = Reg Error: Unknown registry data type -- File not found
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]
========== System Restore Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
========== Vista Active Open Ports Exception List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{082A36F6-6264-4ADB-A3CD-BE19838E4295}" = rport=137 | protocol=17 | dir=out | app=system |
"{1416EEB9-1D5C-41F6-BD9C-95B971989546}" = lport=445 | protocol=6 | dir=in | app=system |
"{217E2F65-9F28-4A54-941E-30BC5B23FDCF}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{56B81F9A-4C97-4B0C-8694-90BED04474DC}" = rport=138 | protocol=17 | dir=out | app=system |
"{5E1AE1C0-64CD-4CE4-982F-4917D3DA96B1}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | [email protected],-28539 |
"{64A59A57-66FF-49A0-B62F-7D397EA58336}" = lport=139 | protocol=6 | dir=in | app=system |
"{8DA33F67-A32D-4210-B20B-B3EDF92AD8EA}" = lport=137 | protocol=17 | dir=in | app=system |
"{9050EEDE-A2DA-4701-BACE-6D8DDBBBD07F}" = lport=138 | protocol=17 | dir=in | app=system |
"{AD55F0F8-E242-4B94-A15C-32039E569549}" = rport=139 | protocol=6 | dir=out | app=system |
"{F461398C-D8B8-4D96-9010-2E981F4DA611}" = rport=445 | protocol=6 | dir=out | app=system |
========== Vista Active Application Exception List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{17B50962-DB12-4773-8F82-0DFA92C1DE3F}" = protocol=6 | dir=in | app=c:\program files\hp\hp deskjet 3050 j610 series\bin\hpnetworkcommunicator.exe |
"{2AB1CA32-775A-429B-935A-FCB1D76B807D}" = protocol=58 | dir=in | [email protected],-28545 |
"{494C96EA-BDFB-4A61-938F-63A8EC14E6A2}" = protocol=17 | dir=in | app=c:\program files\hp\hp deskjet 3050 j610 series\bin\hpnetworkcommunicator.exe |
"{4AE07C23-B179-4ECB-AFF6-07D5782B02E3}" = protocol=1 | dir=out | [email protected],-28544 |
"{77D2C385-4803-4EFD-8B63-8D6304E33AC8}" = protocol=1 | dir=in | [email protected],-28543 |
"{8E243965-D77E-433E-8DBC-109AAC179A8B}" = dir=in | app=c:\program files\skype\phone\skype.exe |
"{9D839C64-DF27-43D5-9374-45F410999409}" = dir=in | app=c:\program files\hp\quickplay\qpservice.exe |
"{B67EB3CA-8556-4E6A-836B-5750E6A5179D}" = protocol=6 | dir=in | app=c:\program files\hp\hp deskjet 3050 j610 series\bin\devicesetup.exe |
"{CF420997-A179-42A8-A833-07F6C1DE2F71}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{D1A0DAED-B4D9-417E-91AA-F1CB28090FF5}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{D8C00E26-F3C7-404F-B844-D2DB6C1A572B}" = protocol=17 | dir=in | app=c:\program files\hp\hp deskjet 3050 j610 series\bin\devicesetup.exe |
"{E98BB639-E699-4911-9906-28FEA16ADECF}" = protocol=58 | dir=out | [email protected],-28546 |
"{FABC5D01-90B9-4323-978A-1BC9E0C4B648}" = dir=in | app=c:\program files\hp\quickplay\qp.exe |
"TCP Query User{57C03BA4-6B2E-4C43-8F2E-0956A81B83C4}C:\program files\google\google earth\plugin\geplugin.exe" = protocol=6 | dir=in | app=c:\program files\google\google earth\plugin\geplugin.exe |
"TCP Query User{8CC90ED5-A538-4311-AC6A-C02189C4FEF9}C:\program files\google\google earth\client\googleearth.exe" = protocol=6 | dir=in | app=c:\program files\google\google earth\client\googleearth.exe |
"TCP Query User{98967737-9487-4F94-B284-34856ED63C9C}C:\program files\internet explorer\iexplore.exe" = protocol=6 | dir=in | app=c:\program files\internet explorer\iexplore.exe |
"TCP Query User{D13DBDEE-A678-40B8-9D7F-0A16F1551F87}C:\program files\google\google earth\client\googleearth.exe" = protocol=6 | dir=in | app=c:\program files\google\google earth\client\googleearth.exe |
"UDP Query User{0857037E-679E-450B-A0C1-1EDD5A898198}C:\program files\internet explorer\iexplore.exe" = protocol=17 | dir=in | app=c:\program files\internet explorer\iexplore.exe |
"UDP Query User{538CC62E-5248-49BA-9D45-51178AA79B2D}C:\program files\google\google earth\client\googleearth.exe" = protocol=17 | dir=in | app=c:\program files\google\google earth\client\googleearth.exe |
"UDP Query User{76E84FCA-6582-49AC-957A-B7879A27C9EB}C:\program files\google\google earth\plugin\geplugin.exe" = protocol=17 | dir=in | app=c:\program files\google\google earth\plugin\geplugin.exe |
"UDP Query User{C293306E-898B-4325-90BD-3214F47DA94E}C:\program files\google\google earth\client\googleearth.exe" = protocol=17 | dir=in | app=c:\program files\google\google earth\client\googleearth.exe |
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{02548730-180A-487e-A726-A75CB6650AF7}" = D1400
"{0289B35E-DC07-4c7a-9710-BBD686EA4B7D}" = Status
"{0394CDC8-FABD-4ed8-B104-03393876DFDF}" = Roxio Creator Tools
"{03E66394-42F0-4745-85F7-0A2F8F35C09F}" = HP Deskjet Printer Driver Software 9.0
"{0564C76B-8E1F-4157-8654-B0F9F308BEE9}" = HP Deskjet 3050 J610 series Basic Device Software
"{0BFC200F-C45D-4271-AF34-4CA969225DEB}" = muvee autoProducer 6.0
"{0D397393-9B50-4c52-84D5-77E344289F87}" = Roxio Creator Data
"{11F93B4B-48F0-4A4E-AE77-DFA96A99664B}" = Roxio Creator EasyArchive
"{13F00518-807A-4B3A-83B0-A7CD90F3A398}" = MarketResearch
"{15C70064-2463-49dd-9A88-B700F75BB428}" = dj_sf_ProductContext
"{228C6B46-64E2-404E-898A-EF0830603EF4}" = HPNetworkAssistant
"{254C37AA-6B72-4300-84F6-98A82419187E}" = ActiveCheck component for HP Active Support Library
"{26A24AE4-039D-4CA4-87B4-2F83216024FF}" = Java 6 Update 30
"{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}" = RealUpgrade 1.1
"{290B83AA-093A-45BF-A917-D1C4A1E8D917}" = HP Active Support Library
"{29FA38B4-0AE4-4D0D-8A51-6165BB990BB0}" = WebReg
"{2DFF31F9-7893-4922-AF66-C9A1EB4EBB31}" = Rhapsody Player Engine
"{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}" = HP Update
"{33C65B6A-5D73-4E3E-A1F9-127C27BD3F72}" = Roxio MyDVD Basic v9
"{34D2AB40-150D-475D-AE32-BD23FB5EE355}" = HP Quick Launch Buttons 6.20 B1
"{34E90074-C80C-4182-A995-65E88B5B56E0}" = HP Deskjet 3050 J610 series Product Improvement Study
"{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}" = Roxio Activation Module
"{3FFB3B34-D639-4384-9AE9-DDE58430D86F}" = MSCU for Microsoft Vista
"{40F7AED3-0C7D-4582-99F6-484A515C73F2}" = HP Easy Setup - Frontend
"{4412F224-3849-4461-A3E9-DEEF8D252790}" = Visual Studio C++ 10.0 Runtime
"{45D707E9-F3C4-11D9-A373-0050BAE317E1}" = HP QuickPlay 3.2
"{487B0B9B-DCD4-440D-89A0-A6EDE1A545A3}" = HPSSupply
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{543E938C-BDC4-4933-A612-01293996845F}" = UnloadSupport
"{5A3C1721-F8ED-11E0-8AFB-B8AC6F97B88E}" = Google Earth
"{5CA81D12-9EC2-4082-972B-43ECA63F41F2}" = HP Pavilion Webcam Driver for Vista v061.001.00005
"{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}" = Roxio Creator Copy
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{669D4A35-146B-4314-89F1-1AC3D7B88367}" = HPAsset component for HP Active Support Library
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{6D52C408-B09A-4520-9B18-475B81D393F1}" = Microsoft Works
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{730837D4-FF5E-48DB-BA49-33E732DFF0B3}" = PanoStandAlone
"{75C22B40-6D12-4439-80DC-CAB3313EADA5}" = dj_sf_software_req
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}" = RealNetworks - Microsoft Visual C++ 2008 Runtime
"{824D3839-DAA1-4315-A822-7AE3E620E528}" = VideoToolkit01
"{8389382B-53BA-4A87-8854-91E3D80A5AC7}" = HP Photosmart Essential2.01
"{83FFCFC7-88C6-41c6-8752-958A45325C82}" = Roxio Creator Audio
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{88A548E6-4B09-43E7-AD55-3C7D1B37706D}" = ESU for Microsoft Vista
"{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}" = TomTom HOME Visual Studio Merge Modules
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{9061CEF2-51F5-42C9-8A70-9ED351C6597A}" = HP Help and Support
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9C2D4047-0E40-499a-AC7A-C4B9BB12FE03}" = TrayApp
"{A87B11AC-4344-4E5D-8B12-8F471A87DAD9}" = LightScribe 1.4.136.1
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AB5E289E-76BF-4251-9F3F-9B763F681AE0}" = HP Customer Experience Enhancements
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.2)
"{AEA07F97-9088-497c-8821-0F36BD5DC251}" = HPProductAssistant
"{AF0B98A9-F7E2-4FF5-88C7-7960EB91752B}" = HP User Guides 0041
"{B639110D-747F-40DC-9682-95D94EF73790}" = dj_sf_software
"{BCD6CD1A-0DBE-412E-9F25-3B500D1E6BA1}" = SolutionCenter
"{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}" = Roxio Creator Basic v9
"{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}" = HP Product Detection
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D32067CD-7409-4792-BFA0-1469BCD8F0C8}" = HP Wireless Assistant
"{D6F879CC-59D6-4D4B-AE9B-D761E48D25ED}" = Skype™ 5.3
"{DE94D621-6862-4BD5-A93A-05C67EEDDF0C}" = LG Verizon United Drivers
"{E2662C24-B31E-4349-A084-32EB76E8B760}" = BufferChm
"{E9C18EBD-85BE-47D0-AA73-3FEDCC976B04}" = Toolbox
"{EF1ADA5A-0B1A-4662-8C55-7475A61D8B65}" = DeviceDiscovery
"{EFE673F6-688A-42ed-9C6C-9DD8CF5A9B89}" = D1400_Help
"{F333A33D-125C-32A2-8DCE-5C5D14231E27}" = Visual C++ 2008 x86 Runtime - (v9.0.30729)
"{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01" = Visual C++ 2008 x86 Runtime - v9.0.30729.01
"{F6B29003-A078-4491-AFBE-62EFB6CFFE19}" = HP Total Care Advisor
"{F72E2DDC-3DB8-4190-A21D-63883D955FE7}" = PSSWCORE
"{F7632A9B-661E-4FD9-B1A4-3B86BC99847F}" = HP Deskjet 3050 J610 series Help
"{FAB0C302-CB18-4A7A-BA03-C3DC23101A68}" = HP Active Support Library 32 bit components
"{FDB3B167-F4FA-461D-976F-286304A57B2A}" = Adobe AIR
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Advanced SystemCare 4_is1" = Advanced SystemCare 4
"CCleaner" = CCleaner
"CNXT_HDAUDIO" = Conexant HD Audio
"CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_5045&SUBSYS_103C30B7" = Soft Data Fax Modem with SmartCP
"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"HP Imaging Device Functions" = HP Imaging Device Functions 9.0
"HP Photo Creations" = HP Photo Creations
"HP Photosmart Essential" = HP Photosmart Essential 2.01
"HP Solution Center & Imaging Support Tools" = HP Solution Center 9.0
"HPExtendedCapabilities" = HP Customer Participation Program 9.0
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Mozilla Firefox 10.0.2 (x86 en-US)" = Mozilla Firefox 10.0.2 (x86 en-US)
"MyTomTom" = MyTomTom 3.1.0.530
"N360" = Norton 360
"NVIDIA Drivers" = NVIDIA Drivers
"RealPlayer 15.0" = RealPlayer
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"TomTom HOME" = TomTom HOME 2.8.2.2264
========== HKEY_CURRENT_USER Uninstall List ==========
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 2/25/2012 10:59:22 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
Error - 2/25/2012 10:59:24 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
Error - 2/25/2012 11:00:55 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
Error - 2/25/2012 11:00:55 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
Error - 2/25/2012 11:00:56 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
Error - 2/25/2012 11:00:56 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
Error - 2/25/2012 11:00:56 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
Error - 2/25/2012 11:00:57 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
Error - 2/25/2012 11:00:57 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
Error - 2/25/2012 11:00:57 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
[ System Events ]
Error - 2/25/2012 3:43:23 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7022
Description =
Error - 2/25/2012 3:43:24 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7026
Description =
Error - 2/25/2012 11:01:04 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7022
Description =
Error - 2/25/2012 11:01:05 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7022
Description =
Error - 2/25/2012 11:01:05 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7001
Description =
Error - 2/25/2012 11:01:05 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7026
Description =
Error - 2/26/2012 8:19:12 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7022
Description =
Error - 2/26/2012 8:19:12 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7022
Description =
Error - 2/26/2012 8:19:12 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7001
Description =
Error - 2/26/2012 8:19:12 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7026
Description =
< End of report >
OTL by OldTimer - Version 3.2.33.2 Folder = C:\Users\Bob\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.19190)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
1.94 Gb Total Physical Memory | 1.19 Gb Available Physical Memory | 61.23% Memory free
4.11 Gb Paging File | 3.34 Gb Available in Paging File | 81.20% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 140.85 Gb Total Space | 89.04 Gb Free Space | 63.22% Space Free | Partition Type: NTFS
Drive D: | 8.20 Gb Total Space | 1.47 Gb Free Space | 17.91% Space Free | Partition Type: NTFS
Computer Name: BOB-PC | User Name: Bob | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: Off | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"VistaSp2" = Reg Error: Unknown registry data type -- File not found
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]
========== System Restore Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"DisableNotifications" = 0
"EnableFirewall" = 0
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
========== Vista Active Open Ports Exception List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{082A36F6-6264-4ADB-A3CD-BE19838E4295}" = rport=137 | protocol=17 | dir=out | app=system |
"{1416EEB9-1D5C-41F6-BD9C-95B971989546}" = lport=445 | protocol=6 | dir=in | app=system |
"{217E2F65-9F28-4A54-941E-30BC5B23FDCF}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{56B81F9A-4C97-4B0C-8694-90BED04474DC}" = rport=138 | protocol=17 | dir=out | app=system |
"{5E1AE1C0-64CD-4CE4-982F-4917D3DA96B1}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | [email protected],-28539 |
"{64A59A57-66FF-49A0-B62F-7D397EA58336}" = lport=139 | protocol=6 | dir=in | app=system |
"{8DA33F67-A32D-4210-B20B-B3EDF92AD8EA}" = lport=137 | protocol=17 | dir=in | app=system |
"{9050EEDE-A2DA-4701-BACE-6D8DDBBBD07F}" = lport=138 | protocol=17 | dir=in | app=system |
"{AD55F0F8-E242-4B94-A15C-32039E569549}" = rport=139 | protocol=6 | dir=out | app=system |
"{F461398C-D8B8-4D96-9010-2E981F4DA611}" = rport=445 | protocol=6 | dir=out | app=system |
========== Vista Active Application Exception List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{17B50962-DB12-4773-8F82-0DFA92C1DE3F}" = protocol=6 | dir=in | app=c:\program files\hp\hp deskjet 3050 j610 series\bin\hpnetworkcommunicator.exe |
"{2AB1CA32-775A-429B-935A-FCB1D76B807D}" = protocol=58 | dir=in | [email protected],-28545 |
"{494C96EA-BDFB-4A61-938F-63A8EC14E6A2}" = protocol=17 | dir=in | app=c:\program files\hp\hp deskjet 3050 j610 series\bin\hpnetworkcommunicator.exe |
"{4AE07C23-B179-4ECB-AFF6-07D5782B02E3}" = protocol=1 | dir=out | [email protected],-28544 |
"{77D2C385-4803-4EFD-8B63-8D6304E33AC8}" = protocol=1 | dir=in | [email protected],-28543 |
"{8E243965-D77E-433E-8DBC-109AAC179A8B}" = dir=in | app=c:\program files\skype\phone\skype.exe |
"{9D839C64-DF27-43D5-9374-45F410999409}" = dir=in | app=c:\program files\hp\quickplay\qpservice.exe |
"{B67EB3CA-8556-4E6A-836B-5750E6A5179D}" = protocol=6 | dir=in | app=c:\program files\hp\hp deskjet 3050 j610 series\bin\devicesetup.exe |
"{CF420997-A179-42A8-A833-07F6C1DE2F71}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{D1A0DAED-B4D9-417E-91AA-F1CB28090FF5}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{D8C00E26-F3C7-404F-B844-D2DB6C1A572B}" = protocol=17 | dir=in | app=c:\program files\hp\hp deskjet 3050 j610 series\bin\devicesetup.exe |
"{E98BB639-E699-4911-9906-28FEA16ADECF}" = protocol=58 | dir=out | [email protected],-28546 |
"{FABC5D01-90B9-4323-978A-1BC9E0C4B648}" = dir=in | app=c:\program files\hp\quickplay\qp.exe |
"TCP Query User{57C03BA4-6B2E-4C43-8F2E-0956A81B83C4}C:\program files\google\google earth\plugin\geplugin.exe" = protocol=6 | dir=in | app=c:\program files\google\google earth\plugin\geplugin.exe |
"TCP Query User{8CC90ED5-A538-4311-AC6A-C02189C4FEF9}C:\program files\google\google earth\client\googleearth.exe" = protocol=6 | dir=in | app=c:\program files\google\google earth\client\googleearth.exe |
"TCP Query User{98967737-9487-4F94-B284-34856ED63C9C}C:\program files\internet explorer\iexplore.exe" = protocol=6 | dir=in | app=c:\program files\internet explorer\iexplore.exe |
"TCP Query User{D13DBDEE-A678-40B8-9D7F-0A16F1551F87}C:\program files\google\google earth\client\googleearth.exe" = protocol=6 | dir=in | app=c:\program files\google\google earth\client\googleearth.exe |
"UDP Query User{0857037E-679E-450B-A0C1-1EDD5A898198}C:\program files\internet explorer\iexplore.exe" = protocol=17 | dir=in | app=c:\program files\internet explorer\iexplore.exe |
"UDP Query User{538CC62E-5248-49BA-9D45-51178AA79B2D}C:\program files\google\google earth\client\googleearth.exe" = protocol=17 | dir=in | app=c:\program files\google\google earth\client\googleearth.exe |
"UDP Query User{76E84FCA-6582-49AC-957A-B7879A27C9EB}C:\program files\google\google earth\plugin\geplugin.exe" = protocol=17 | dir=in | app=c:\program files\google\google earth\plugin\geplugin.exe |
"UDP Query User{C293306E-898B-4325-90BD-3214F47DA94E}C:\program files\google\google earth\client\googleearth.exe" = protocol=17 | dir=in | app=c:\program files\google\google earth\client\googleearth.exe |
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{02548730-180A-487e-A726-A75CB6650AF7}" = D1400
"{0289B35E-DC07-4c7a-9710-BBD686EA4B7D}" = Status
"{0394CDC8-FABD-4ed8-B104-03393876DFDF}" = Roxio Creator Tools
"{03E66394-42F0-4745-85F7-0A2F8F35C09F}" = HP Deskjet Printer Driver Software 9.0
"{0564C76B-8E1F-4157-8654-B0F9F308BEE9}" = HP Deskjet 3050 J610 series Basic Device Software
"{0BFC200F-C45D-4271-AF34-4CA969225DEB}" = muvee autoProducer 6.0
"{0D397393-9B50-4c52-84D5-77E344289F87}" = Roxio Creator Data
"{11F93B4B-48F0-4A4E-AE77-DFA96A99664B}" = Roxio Creator EasyArchive
"{13F00518-807A-4B3A-83B0-A7CD90F3A398}" = MarketResearch
"{15C70064-2463-49dd-9A88-B700F75BB428}" = dj_sf_ProductContext
"{228C6B46-64E2-404E-898A-EF0830603EF4}" = HPNetworkAssistant
"{254C37AA-6B72-4300-84F6-98A82419187E}" = ActiveCheck component for HP Active Support Library
"{26A24AE4-039D-4CA4-87B4-2F83216024FF}" = Java 6 Update 30
"{28C2DED6-325B-4CC7-983A-1777C8F7FBAB}" = RealUpgrade 1.1
"{290B83AA-093A-45BF-A917-D1C4A1E8D917}" = HP Active Support Library
"{29FA38B4-0AE4-4D0D-8A51-6165BB990BB0}" = WebReg
"{2DFF31F9-7893-4922-AF66-C9A1EB4EBB31}" = Rhapsody Player Engine
"{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}" = HP Update
"{33C65B6A-5D73-4E3E-A1F9-127C27BD3F72}" = Roxio MyDVD Basic v9
"{34D2AB40-150D-475D-AE32-BD23FB5EE355}" = HP Quick Launch Buttons 6.20 B1
"{34E90074-C80C-4182-A995-65E88B5B56E0}" = HP Deskjet 3050 J610 series Product Improvement Study
"{35E1EC43-D4FC-4E4A-AAB3-20DDA27E8BB0}" = Roxio Activation Module
"{3FFB3B34-D639-4384-9AE9-DDE58430D86F}" = MSCU for Microsoft Vista
"{40F7AED3-0C7D-4582-99F6-484A515C73F2}" = HP Easy Setup - Frontend
"{4412F224-3849-4461-A3E9-DEEF8D252790}" = Visual Studio C++ 10.0 Runtime
"{45D707E9-F3C4-11D9-A373-0050BAE317E1}" = HP QuickPlay 3.2
"{487B0B9B-DCD4-440D-89A0-A6EDE1A545A3}" = HPSSupply
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{543E938C-BDC4-4933-A612-01293996845F}" = UnloadSupport
"{5A3C1721-F8ED-11E0-8AFB-B8AC6F97B88E}" = Google Earth
"{5CA81D12-9EC2-4082-972B-43ECA63F41F2}" = HP Pavilion Webcam Driver for Vista v061.001.00005
"{619CDD8A-14B6-43a1-AB6C-0F4EE48CE048}" = Roxio Creator Copy
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Roxio Express Labeler 3
"{669D4A35-146B-4314-89F1-1AC3D7B88367}" = HPAsset component for HP Active Support Library
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{6D52C408-B09A-4520-9B18-475B81D393F1}" = Microsoft Works
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{730837D4-FF5E-48DB-BA49-33E732DFF0B3}" = PanoStandAlone
"{75C22B40-6D12-4439-80DC-CAB3313EADA5}" = dj_sf_software_req
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7770E71B-2D43-4800-9CB3-5B6CAAEBEBEA}" = RealNetworks - Microsoft Visual C++ 2008 Runtime
"{824D3839-DAA1-4315-A822-7AE3E620E528}" = VideoToolkit01
"{8389382B-53BA-4A87-8854-91E3D80A5AC7}" = HP Photosmart Essential2.01
"{83FFCFC7-88C6-41c6-8752-958A45325C82}" = Roxio Creator Audio
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{88A548E6-4B09-43E7-AD55-3C7D1B37706D}" = ESU for Microsoft Vista
"{8F3C31C5-9C3A-4AA8-8EFA-71290A7AD533}" = TomTom HOME Visual Studio Merge Modules
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{9061CEF2-51F5-42C9-8A70-9ED351C6597A}" = HP Help and Support
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9C2D4047-0E40-499a-AC7A-C4B9BB12FE03}" = TrayApp
"{A87B11AC-4344-4E5D-8B12-8F471A87DAD9}" = LightScribe 1.4.136.1
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AB5D51AE-EBC3-438D-872C-705C7C2084B0}" = DeviceManagementQFolder
"{AB5E289E-76BF-4251-9F3F-9B763F681AE0}" = HP Customer Experience Enhancements
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.2)
"{AEA07F97-9088-497c-8821-0F36BD5DC251}" = HPProductAssistant
"{AF0B98A9-F7E2-4FF5-88C7-7960EB91752B}" = HP User Guides 0041
"{B639110D-747F-40DC-9682-95D94EF73790}" = dj_sf_software
"{BCD6CD1A-0DBE-412E-9F25-3B500D1E6BA1}" = SolutionCenter
"{C8B0680B-CDAE-4809-9F91-387B6DE00F7C}" = Roxio Creator Basic v9
"{CAE7D1D9-3794-4169-B4DD-964ADBC534EE}" = HP Product Detection
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D32067CD-7409-4792-BFA0-1469BCD8F0C8}" = HP Wireless Assistant
"{D6F879CC-59D6-4D4B-AE9B-D761E48D25ED}" = Skype™ 5.3
"{DE94D621-6862-4BD5-A93A-05C67EEDDF0C}" = LG Verizon United Drivers
"{E2662C24-B31E-4349-A084-32EB76E8B760}" = BufferChm
"{E9C18EBD-85BE-47D0-AA73-3FEDCC976B04}" = Toolbox
"{EF1ADA5A-0B1A-4662-8C55-7475A61D8B65}" = DeviceDiscovery
"{EFE673F6-688A-42ed-9C6C-9DD8CF5A9B89}" = D1400_Help
"{F333A33D-125C-32A2-8DCE-5C5D14231E27}" = Visual C++ 2008 x86 Runtime - (v9.0.30729)
"{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01" = Visual C++ 2008 x86 Runtime - v9.0.30729.01
"{F6B29003-A078-4491-AFBE-62EFB6CFFE19}" = HP Total Care Advisor
"{F72E2DDC-3DB8-4190-A21D-63883D955FE7}" = PSSWCORE
"{F7632A9B-661E-4FD9-B1A4-3B86BC99847F}" = HP Deskjet 3050 J610 series Help
"{FAB0C302-CB18-4A7A-BA03-C3DC23101A68}" = HP Active Support Library 32 bit components
"{FDB3B167-F4FA-461D-976F-286304A57B2A}" = Adobe AIR
"{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Advanced SystemCare 4_is1" = Advanced SystemCare 4
"CCleaner" = CCleaner
"CNXT_HDAUDIO" = Conexant HD Audio
"CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_5045&SUBSYS_103C30B7" = Soft Data Fax Modem with SmartCP
"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"HP Imaging Device Functions" = HP Imaging Device Functions 9.0
"HP Photo Creations" = HP Photo Creations
"HP Photosmart Essential" = HP Photosmart Essential 2.01
"HP Solution Center & Imaging Support Tools" = HP Solution Center 9.0
"HPExtendedCapabilities" = HP Customer Participation Program 9.0
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Mozilla Firefox 10.0.2 (x86 en-US)" = Mozilla Firefox 10.0.2 (x86 en-US)
"MyTomTom" = MyTomTom 3.1.0.530
"N360" = Norton 360
"NVIDIA Drivers" = NVIDIA Drivers
"RealPlayer 15.0" = RealPlayer
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"TomTom HOME" = TomTom HOME 2.8.2.2264
========== HKEY_CURRENT_USER Uninstall List ==========
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
========== Last 10 Event Log Errors ==========
[ Application Events ]
Error - 2/25/2012 10:59:22 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
Error - 2/25/2012 10:59:24 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
Error - 2/25/2012 11:00:55 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
Error - 2/25/2012 11:00:55 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
Error - 2/25/2012 11:00:56 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
Error - 2/25/2012 11:00:56 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
Error - 2/25/2012 11:00:56 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
Error - 2/25/2012 11:00:57 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
Error - 2/25/2012 11:00:57 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
Error - 2/25/2012 11:00:57 AM | Computer Name = Bob-PC | Source = Windows Search Service | ID = 3013
Description =
[ System Events ]
Error - 2/25/2012 3:43:23 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7022
Description =
Error - 2/25/2012 3:43:24 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7026
Description =
Error - 2/25/2012 11:01:04 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7022
Description =
Error - 2/25/2012 11:01:05 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7022
Description =
Error - 2/25/2012 11:01:05 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7001
Description =
Error - 2/25/2012 11:01:05 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7026
Description =
Error - 2/26/2012 8:19:12 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7022
Description =
Error - 2/26/2012 8:19:12 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7022
Description =
Error - 2/26/2012 8:19:12 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7001
Description =
Error - 2/26/2012 8:19:12 PM | Computer Name = Bob-PC | Source = Service Control Manager | ID = 7026
Description =
< End of report >
#33
Posted 27 February 2012 - 09:25 AM
I've asked in our internal forum if any one has an idea what else we can do.
#34
Posted 27 February 2012 - 02:15 PM
Thanks Render, let me know. Whatever this is has disguised itself as a good file or something.
#35
Posted 27 February 2012 - 02:23 PM
I will be back to you as soon as we find some useful information.
#36
Posted 27 February 2012 - 04:13 PM
I just found that when I went to manage my add-ons the search provider had been changed from google to "web search" which comes from Bearshare. I've had problems with that program before! It's a p2p program for downloading music etc. Getting rid of that didn't help my problem but I suspect that has something to do with it. I've decided to return my computer to factory settings after saving my pics, music etc. If that takes care of me I will post that I'm ok.
#37
Posted 27 February 2012 - 05:21 PM
I suppose you will format partition and fresh install Windows. Am I right?
#38
Posted 28 February 2012 - 02:32 PM
Hi Render,
Well, I returned my PC to factory restore and my problem went away.
I want to thank you very much for your help. You people are wonderful to donate your time helping all of us out here.
Have a great day! Bob
Well, I returned my PC to factory restore and my problem went away.
I want to thank you very much for your help. You people are wonderful to donate your time helping all of us out here.
Have a great day! Bob
#39
Posted 29 February 2012 - 05:52 AM
OK. Let me know if I can be of any more help.
#40
Posted 15 March 2012 - 04:44 PM
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please begin a New Topic.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please begin a New Topic.
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