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hotmail alert "you can't proxy across different primary domain


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#16
moore44

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OK sure, I'll update you :) . Thanx again.
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#17
moore44

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Hi, I haven't installed service pack2 yet, but I just signed into my account & the web messenger was available for the first time since I posted my topic. Also, I haven't seen the "you can't proxy.." dialogue box since I last wrote you. So, looks like I made a big issue of nothing may be..
what do you think?
Also, should I just ignore the google chrome message about being directed to "mail.live.com." & just click on proceed to this site? HTTPs is enabled by default on my account, could this be the reason? Thanx.
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#18
Render

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what do you think?

One of the essentials is to keep your computer updated with the latest operating system patches and security fixes. Please install also SP2.

Also, should I just ignore the google chrome message about being directed to "mail.live.com." & just click on proceed to this site? HTTPs is enabled by default on my account, could this be the reason?

I think... yes. You can ignore it. What happen if you log in from this site: https://login.live.com/ ?
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#19
moore44

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Same thing happens..
I signed up to a new hotmail account & same thing happened, but when I proceeded to the site, the msg didn't show again. So, I'll just ignore it I guess.
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#20
Render

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Did you update your OS to SP2?
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#21
moore44

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Hi, no I haven't yet b/c I have to install other updates before & some are failing to be installed, so I'm trying to download them from the vista update site. Sorry for the delayed reply.
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#22
Render

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I recommend you to install SP2 first and very likely those updates are included in it.
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#23
moore44

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OK then I will tomorrow & inform you about the results. Thanx.
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#24
Render

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OK.
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#25
moore44

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Hi, I just installed it, web messenger is working fine. You were right, thank you for your help & advice.
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#26
Render

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Hi,

Please download Security Check from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

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#27
moore44

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Results of screen317's Security Check version 0.99.31
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 7 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ SE Runtime Environment 6
Adobe Reader 8 Adobe Reader out of date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSASCui.exe
Windows Defender MSASCui.exe
Kaspersky Lab Kaspersky PURE avp.exe
``````````End of Log````````````
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#28
Render

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I recommend you to download and install Internet Explorer 9 even you don't use this browser.

Also your Adobe reader is out of date so please download and install new version from here.

Your logs shows that your system is clean. If you have no further issues with your computer, then please proceed with the following housekeeping procedures outlined below.

Removing the tools we used:

Reset System Restore points:

  • Please reopen Posted Image on your desktop.
  • Copy (select all lines inside quote box and press CTRL+C) and Paste (press CTRL+V) the following code into the Posted Image textbox.

    :Commands
    [ClearAllRestorePoints]

  • Click on Posted Image button.
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click on Posted Image button.

NEXT...

OTL Clean-Up:

  • Reopen Posted Image on your desktop.
  • Click on Posted Image
  • You will be prompted to reboot your system. Please do so.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.


There are a few things I recommend you to do once your computer is completely clean:

Updates for Windows - One of the essentials is to keep your computer updated with the latest operating system patches and security fixes. Windows Updates are constantly being revised to combat the newest hacks and threats, Microsoft releases security updates that help your computer from becoming vulnerable. It is best if you have these set to download automatically.

How to turn on Automatic Updates for Windows:

Updates for other installed software

A common attack method for hacking attempts and malware installs is to exploit known vulnerabilities in programs that are commonly installed on a person's computer. These vulnerabilities could allow a remote user or malware developer to install malware, keyloggers, and backdoors on to your computer without your knowledge or permission.
Some of the programs that are commonly exploited include Adobe Shockwave, Adobe Reader, Sun Java, Adobe Flash, and even Windows itself. Therefore it is crucial that everyone remain vigilant as to when a security vulnerability is found in our installed programs and to update it when a security update is released. Unfortunately, no one has the time to stay on top of these updates, which can happen frequently.

I highly recommend you to install Secunia Personal Software Inspector (PSI) that can be used to scan your computer for known vulnerable programs, provide information on the vulnerability, and provide a location to an update for the vulnerable program. A tutorial on how to use Secunia Personal Software Inspector (PSI) can be found here: Keep Software Updated with Secunia PSI.

Web Browsers - Picking the right internet browser is very important. You need to find one that suits your needs but that is also safe. All browsers listed below are far more secure than Internet Explorer, immune to almost all known browser hijackers, and also have the best built-in pop up blockers.

Although, if you prefer staying with Internet Explorer I highly recommend you do this :

Make Internet Explorer more secure:
  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the options Download signed and unsigned ActiveX controls to Prompt, and Initialize and Script ActiveX controls not marked as safe to Disable.
  • Next click OK, then Apply button and then OK to exit the Internet Properties page.

Tips to protect yourself against malware and reduce the potential for re-infection:

Now after all these steps, your PC will be more secure. However it is important to note that you can still get infected if you are not careful. One of the best security programs you can have is common sense. As malware gets more sophisticated, you need to be more wary. If you do get caught though and the above steps can't help prevent it, we will be here to help you out.

Stay secure and thank you for choosing GeeksToGo.
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#29
moore44

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Hi, I did what you recommended. Thank you very much for your help.
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#30
Render

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You are welcome.:thumbsup:
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