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MS XP Professional Service Pack 3 help needed


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#16
rshaffer61

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The only thing that is now showing up in the Device Manager under "Other Devices" is SM Bus Controller.


This is the motherboard chipset which from what you are saying still is not installed.


I cheated a little to get the below instructions for you.

To get Paint back into Accessories again:
Right click on accessories and click Explore or open. Now inside the new window that open right click in free space and select "new">"shortcut"
And when asked for the location of the item browse to
C:> windows> system 32>Mspaint.
Click on "ok" and next and select a name or keep the default name and click on finish.
Now you will have Paint back in your accessories. If not just restart your system and check once again.


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#17
sasba858

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To get Paint back into Accessories again:
Right click on accessories and click Explore or open. Now inside the new window that open right click in free space and select "new">"shortcut"
And when asked for the location of the item browse to
C:> windows> system 32>Mspaint.
Click on "ok" and next and select a name or keep the default name and click on finish.
Now you will have Paint back in your accessories. If not just restart your system and check once again.



I started reading your post and stopped as for as clinking Explore or Open, then I went in Accessories and clicked OPEN,and just drug it from the desktop. It seemed that that was a much easier way to do it. hee hee I guess sometimes you can learn easier ways to do things by accident.

I would like to learn how to use that print screen feature, if you have any other suggestions on how I can get it to work, because I would really like to show you that Device Manage info to see if things look good.
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#18
rshaffer61

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Instead of ctrl and v you can simply right click in the white area and then click on paste. This should work the same.
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#19
sasba858

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Instead of ctrl and v you can simply right click in the white area and then click on paste. This should work the same.


Right clicking in the white area of Paint does not give you right click screen to Paste anything.
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#20
rshaffer61

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OK....then I am not sure how to get the picture to transfer the picture to Paint.
From your description though I would say the print screen didn't work.
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#21
sasba858

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OK....then I am not sure how to get the picture to transfer the picture to Paint.
From your description though I would say the print screen didn't work.


I held the shift key when I held down Print Screen/F11 key and clicked the Scroll/End key. Was that the right way to do it, because if it is I did it right.
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#22
rshaffer61

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No all you do is click the Print Screen key which you say is F11
Then open Paint and put your mouse pointer in the empty white area. Then hold down the Ctrl key and click the V key.
Anything else will not let the screenshot work.
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#23
sasba858

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Thanks! I tried it without holding down the shift key and it still didn't work. It looks like it is not working on my Laptop.
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#24
rshaffer61

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No problem.... if the smbus is showing a yellow exclamation mark in the device manager then we need to get that driver installed.
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#25
sasba858

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No problem.... if the smbus is showing a yellow exclamation mark in the device manager then we need to get that driver installed.


I downloaded the following driver listed below in the link, and it is no longer showing SM Bus in the Device Manager.

My link

Do you think that was the right one, because it seemed to work?
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#26
rshaffer61

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Yep that should be the right one and if the yellow exclamation mark is gone then it was the right one.
Any other yellow exclamation marks showing?
How is the system running and can you get online with it now?
Sound working and video is looking right to you?
Now you have done all the Microsoft Updates for Windows and is your system now at SP3?
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#27
sasba858

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Everything is looking good. Service Pack 3 was included on the MS XP Professional CD.

However, when I leave my laptop for a few minutes and it goes in sleep mode, when I tap the power button the internet explorer open up, but I get a pop up that asks me if I want to work "off line" or "connect to internet". This has never happened before to me in sleep mode. Why is this happening, and what can I do to not have that message come up any longer, and let me go on line with having to click the pop up message?
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#28
rshaffer61

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That would most likely be under your power options in the control panel.
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#29
sasba858

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Thanks for the info.
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#30
rshaffer61

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Are you still having problems with your issue?
It has been 25 days since your last response and I was wondering if the issue has been resolved?
If so can you explain how it was resolved so others may be able to fix it if they have the same issue.
If not please let us know and we can continue with helping you to resolve the issue.
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