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smitfraud-c.genetic infection----help please! [Closed]


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#1
piak11

piak11

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  • 9 posts
Hello,

I have "Smitfraud-C.genetic" trojan infection in my sysytem and am unable to remove this infection. Please guide and help me remove this infection.

I have following problems with this virus:

1. When I use "Google" either of these two things happen after finishing search: a) it will remain on same Google search page or b) it redirects website to unknown site (i.e. www.puma...)

2. Sometimes when I am in a website it pops up unknow sites...not often, but it has happened quite a few times.

3. It seems like windows "svchost.exe" file is infected with this virus and from what Spybot states I also seem to have problem with windows "wininit.ini" file as well.


I have tried following steps:

1. Spybot program to remove the virus, but i was unable to remove the virus because Spybot states that I have no administrator rights to the system even if I do.

2. I tried restoring my system to factory setting and this did not help either. I still have same virus on the system.


I am attaching 4 files. (a) OTL.txt (b) Extras.txt © S&D Problem Image-1a.rtf (d) S&D Problem Image-1b.rtf

Thank you in advance for any help you provide this novice user.

Piak


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#2
maliprog

maliprog

    Trusted Helper

  • Malware Removal
  • 6,172 posts
Hello piak11 and welcome to my office here at G2G! :)

My nick is maliprog and I'll be your technical support on this issue. Before we start please read my notes carefully:

NOTE:
  • Malware removal is NOT instantaneous, most infections require several courses of action to completely eradicate.
  • Absence of symptoms does not always mean the computer is clean
  • Kindly follow my instructions in the order posted. Order is crucial in cleaning process.
  • Please DO NOT run any scans or fix on your own without my direction.
  • Please read all of my response through at least once before attempting to follow the procedures described.
  • If there's anything you don't understand or isn't totally clear, please come back to me for clarification.
  • Please do not attach any log files to your replies unless I specifically ask you. Instead please copy and paste so as to include the log in your reply.
  • You must reply within 3 days or your topic will be closed

Please don't logs but post it instead. Attach pictures only. You didn't do it either so please do it again.

Step 1

Download and Install Combofix

Download ComboFix from one of the following locations:

Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop *

IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

  • Double click on ComboFix.exe & follow the prompts.
  • Accept the disclaimer and allow to update if it asks

    Posted Image

    Posted Image
  • When finished, it shall produce a log for you.
  • Please include the C:\ComboFix.txt in your next reply.

Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.


Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

Step 2

Download GMER from Here. Note the file's name and save it to your root folder, such as C:.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security program drivers will not conflict with this file.
  • Click on this link to see a list of programs that should be disabled.
  • Double-click on the downloaded file to start the program. (If running Vista, right click on it and select "Run as an Administrator")
  • Allow the driver to load if asked.
  • You may be prompted to scan immediately if it detects rootkit activity.
  • If you are prompted to scan your system click "No", save the log and post back the results.
  • If not prompted, click the "Rootkit/Malware" tab.
  • On the right-side, all items to be scanned should be checked by default except for "Show All". Leave that box unchecked.
  • Select all drives that are connected to your system to be scanned.
  • Click the Scan button to begin. (Please be patient as it can take some time to complete)
  • When the scan is finished, click Save to save the scan results to your Desktop.
  • Save the file as Results.log and copy/paste the contents in your next reply.
  • Exit the program and re-enable all active protection when done.

Step 3

Please don't forget to include these items in your reply:

  • Combofix log
  • GMER
  • OTL log
  • OTL Extras log
  • S&D images
It would be helpful if you could post each log in separate post
  • 0

#3
piak11

piak11

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Hi Maliprog! Thanks for your quick response. I really appreciate it.

Status so far after running ComboFix is that Google worked fine for like 2 seconds then it went back redirecting to "carpuma.com" site or "click.get-answers-fast.com". Even "google.com" site itself looks fake in a way because on the cover page of "google.com" they usually have some type of picture using the letters "google" and this is missing from current google site when I go to google site. Also, I reran Spybot and it still shows that I have Smitfraud-C.genetic trojan virus showing.

I have done all 3 steps as you instructed. I am posting as you requested in separate posts. I will post others in separate reply.

Post 1. ComboFix Result.


ComboFix 12-02-13.01 - paula 02/14/2012 14:44:50.1.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3894.2544 [GMT -5:00]
Running from: c:\users\paula\Desktop\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\svchost.exe
.
.
((((((((((((((((((((((((( Files Created from 2012-01-14 to 2012-02-14 )))))))))))))))))))))))))))))))
.
.
2012-02-14 19:50 . 2012-02-14 19:50 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-02-14 15:24 . 2012-02-14 17:15 -------- d-----w- c:\windows\system32\drivers\NISx64\1207000.00D
2012-02-14 11:42 . 2012-02-14 11:42 -------- d-----w- c:\program files (x86)\Common Files\Java
2012-02-14 11:08 . 2012-02-14 11:08 -------- d-----w- c:\program files (x86)\MSXML 4.0
2012-02-14 11:03 . 2011-04-29 03:06 467456 ----a-w- c:\windows\system32\drivers\srv.sys
2012-02-14 11:02 . 2011-04-25 02:34 499200 ----a-w- c:\windows\system32\drivers\afd.sys
2012-02-14 11:00 . 2011-11-19 14:58 77312 ----a-w- c:\windows\system32\packager.dll
2012-02-14 11:00 . 2011-11-19 14:01 67072 ----a-w- c:\windows\SysWow64\packager.dll
2012-02-14 10:52 . 2012-02-14 19:35 -------- d-----w- c:\program files (x86)\Spybot - Search & Destroy
2012-02-14 10:52 . 2012-02-14 19:25 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2012-02-14 10:36 . 2012-02-14 10:43 -------- d-----w- c:\users\paula
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-02-14 10:47 . 2011-07-03 02:59 174200 ----a-w- c:\windows\system32\drivers\SYMEVENT64x86.SYS
2012-02-14 10:37 . 2010-06-24 18:33 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"IAStorIcon"="c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2011-01-13 283160]
"HPConnectionManager"="c:\program files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe" [2011-02-15 94264]
"HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2010-11-09 586296]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2010-11-16 35736]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-16 932288]
"Easybits Recovery"="c:\program files (x86)\EasyBits For Kids\ezRecover.exe" [2011-03-16 61112]
"HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2011-01-18 318520]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer]
"EnableShellExecuteHooks"= 1 (0x1)
.
[hkey_local_machine\software\Wow6432Node\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Security Packages REG_MULTI_SZ kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
R3 BBSvc;Bing Bar Update Service;c:\program files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-03-02 183560]
R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
R3 hpCMSrv;HP Connection Manager 4.0 Service;c:\program files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe [2011-02-15 1071160]
R3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys [x]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [x]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [x]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]
R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe [2010-09-23 57184]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NISx64\1207000.00D\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NISx64\1207000.00D\SYMEFA64.SYS [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\BASHDefs\20120207.003\BHDrvx64.sys [2012-02-07 1157240]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\IPSDefs\20120211.002\IDSvia64.sys [2012-02-11 488568]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NISx64\1207000.00D\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NISx64\1207000.00D\SYMNETS.SYS [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 HPAuto;HP Auto;c:\program files\Hewlett-Packard\HP Auto\HPAuto.exe [2011-02-17 682040]
S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-02-28 92216]
S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-09 26680]
S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-01-13 13336]
S2 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2011-03-08 2375168]
S2 NIS;Norton Internet Security;c:\program files (x86)\Norton Internet Security\Engine\18.7.0.13\ccSvcHst.exe [2011-04-17 130008]
S2 RoxioNow Service;RoxioNow Service;c:\program files (x86)\Roxio\RoxioNow Player\RNowSvc.exe [2010-11-26 399344]
S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-09-16 2538520]
S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys [x]
S3 HECIx64;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECIx64.sys [x]
S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]
S3 netr28x;Ralink 802.11n Extensible Wireless Driver;c:\windows\system32\DRIVERS\netr28x.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-01-21 167960]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-01-21 391704]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-01-21 418328]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2011-02-15 1128448]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x0
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: {{A95fe080-8f5d-11d2-a20b-00aa003c157a} - res://c:\program files (x86)\Evernote\Evernote\EvernoteIE.dll/204
TCP: DhcpNameServer = 68.105.28.11 68.105.29.11 68.105.28.12
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
AddRemove-EasyBits Magic Desktop - c:\windows\system32\ezMDUninstall.exe
AddRemove-{E92D47A1-D27D-430A-8368-0BAFD956507D} - c:\program files (x86)\InstallShield Installation Information\{E92D47A1-D27D-430A-8368-0BAFD956507D}\setup.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\NIS]
"ImagePath"="\"c:\program files (x86)\Norton Internet Security\Engine\18.7.0.13\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files (x86)\Norton Internet Security\Engine\18.7.0.13\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10n_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10n_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10n.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10n.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10n.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10n.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\windows\SysWOW64\ezSharedSvcHost.exe
c:\program files (x86)\Microsoft\BingBar\SeaPort.EXE
c:\program files (x86)\CyberLink\YouCam\YCMMirage.exe
c:\\.\globalroot\systemroot\svchost.exe
c:\windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
c:\program files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
.
**************************************************************************
.
Completion time: 2012-02-14 14:58:35 - machine was rebooted
ComboFix-quarantined-files.txt 2012-02-14 19:58
.
Pre-Run: 454,365,167,616 bytes free
Post-Run: 454,332,895,232 bytes free
.
- - End Of File - - CF40308111B60FBB3702D7C77774A0C8
  • 0

#4
piak11

piak11

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Here is my 2d post.

Far as GMER.exe...after running this program...it states that as below and the log that I saved is blank. GMER hasn't found any system modification.



  • 0

#5
piak11

piak11

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This OTL log is prior to running ComboFix and GMER. Let me know if you need me to rerun OTL and send you updated logs.

Post 3 OTL.txt


OTL logfile created on: 2/14/2012 7:44:14 AM - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\paula\Downloads\downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.80 Gb Total Physical Memory | 2.19 Gb Available Physical Memory | 57.51% Memory free
7.60 Gb Paging File | 5.78 Gb Available in Paging File | 76.07% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 450.77 Gb Total Space | 423.64 Gb Free Space | 93.98% Space Free | Partition Type: NTFS
Drive D: | 14.70 Gb Total Space | 1.60 Gb Free Space | 10.91% Space Free | Partition Type: NTFS

Computer Name: PAULA-HP | User Name: paula | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/02/11 12:05:49 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\paula\Downloads\downloads\OTL.exe
PRC - [2011/04/18 14:30:20 | 000,234,656 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10n_ActiveX.exe
PRC - [2011/04/16 19:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccsvchst.exe
PRC - [2011/03/22 13:42:40 | 000,136,488 | ---- | M] (CyberLink) -- C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
PRC - [2011/02/28 17:08:30 | 000,092,216 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
PRC - [2011/02/25 12:46:22 | 000,249,648 | ---- | M] (Microsoft Corporation) -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
PRC - [2011/02/15 17:48:52 | 001,071,160 | ---- | M] (Hewlett-Packard Development Company L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe
PRC - [2011/01/17 19:25:56 | 000,318,520 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
PRC - [2011/01/12 20:00:42 | 000,013,336 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
PRC - [2011/01/12 20:00:38 | 000,283,160 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
PRC - [2010/11/26 09:09:12 | 000,399,344 | ---- | M] (Roxio) -- C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
PRC - [2010/11/09 17:20:36 | 000,586,296 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
PRC - [2010/11/09 17:20:34 | 000,026,680 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
PRC - [2010/09/16 13:13:14 | 002,538,520 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
PRC - [2010/09/16 13:13:06 | 000,325,656 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
PRC - [2010/04/23 14:00:00 | 000,514,232 | ---- | M] (EasyBits Software AS) -- C:\Windows\SysWOW64\ezSharedSvcHost.exe
PRC - [2010/04/23 14:00:00 | 000,514,232 | ---- | M] (EasyBits Software AS) -- C:\Windows\SysWOW64\ezSharedSvcHost.exe
PRC - [2010/04/23 14:00:00 | 000,514,232 | ---- | M] (EasyBits Software AS) -- C:\Windows\SysWOW64\ezSharedSvcHost.exe
PRC - [2009/07/13 20:14:45 | 000,020,480 | ---- | M] () -- \\.\globalroot\systemroot\svchost.exe
PRC - [2009/07/13 20:14:45 | 000,020,480 | ---- | M] () -- \\.\globalroot\systemroot\svchost.exe
PRC - [2009/07/13 20:14:45 | 000,020,480 | ---- | M] () -- \\.\globalroot\systemroot\svchost.exe
PRC - [2009/07/13 20:14:45 | 000,020,480 | ---- | M] () -- \\.\globalroot\systemroot\svchost.exe
PRC - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
PRC - [2009/01/26 15:31:16 | 002,144,088 | RHS- | M] (Safer Networking Limited) -- C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
PRC - [2009/01/26 15:31:10 | 001,153,368 | ---- | M] (Safer Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe


========== Modules (No Company Name) ==========

MOD - [2012/02/14 06:29:48 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\b559a471eef00081f0b5c2719d1d9623\System.Runtime.Remoting.ni.dll
MOD - [2012/02/14 06:29:20 | 012,433,408 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\6e592e424a204aafeadbe22b6b31b9db\System.Windows.Forms.ni.dll
MOD - [2012/02/14 06:29:13 | 001,587,200 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\3b2cfd85528a27eb71dc41d8067359a1\System.Drawing.ni.dll
MOD - [2012/02/14 06:28:56 | 003,347,968 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\d7a64c28cf0c90e6c48af4f7d6f9ed41\WindowsBase.ni.dll
MOD - [2012/02/14 06:28:49 | 005,453,312 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\130ad4d9719e566ca933ac7158a04203\System.Xml.ni.dll
MOD - [2012/02/14 06:28:44 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\2d5bcbeb9475ef62189f605bcca1cec6\System.Configuration.ni.dll
MOD - [2012/02/14 06:28:43 | 007,963,648 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\abab08afa60a6f06bdde0fcc9649c379\System.ni.dll
MOD - [2012/02/14 06:28:34 | 011,490,304 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\a1a82db68b3badc7c27ea1f6579d22c5\mscorlib.ni.dll


========== Win32 Services (SafeList) ==========

SRV:64bit: - [2011/02/17 00:47:28 | 000,682,040 | ---- | M] (Hewlett-Packard) [Auto | Running] -- C:\Program Files\Hewlett-Packard\HP Auto\HPAuto.exe -- (HPAuto)
SRV:64bit: - [2011/02/15 00:23:52 | 000,296,448 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Program Files\IDT\WDM\stacsv64.exe -- (STacSV)
SRV:64bit: - [2010/10/11 04:48:14 | 000,346,168 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe -- (HPClientSvc)
SRV:64bit: - [2010/09/22 20:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2009/07/13 20:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2011/04/16 19:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) [Unknown | Running] -- C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe -- (NIS)
SRV - [2011/03/07 19:43:30 | 002,375,168 | ---- | M] (Realsil Microelectronics Inc.) [Auto | Running] -- C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe -- (IconMan_R)
SRV - [2011/03/01 23:23:36 | 000,183,560 | ---- | M] (Microsoft Corporation.) [On_Demand | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE -- (BBSvc)
SRV - [2011/02/28 17:08:30 | 000,092,216 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe -- (HPDrvMntSvc.exe)
SRV - [2011/02/25 12:46:22 | 000,249,648 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE -- (SeaPort)
SRV - [2011/02/15 17:48:52 | 001,071,160 | ---- | M] (Hewlett-Packard Development Company L.P.) [On_Demand | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\hpCMSrv.exe -- (hpCMSrv)
SRV - [2011/01/12 20:00:42 | 000,013,336 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe -- (IAStorDataMgrSvc) Intel®
SRV - [2010/11/26 09:09:12 | 000,399,344 | ---- | M] (Roxio) [Auto | Running] -- C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe -- (RoxioNow Service)
SRV - [2010/11/09 17:20:34 | 000,026,680 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe -- (HPWMISVC)
SRV - [2010/10/12 12:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2010/09/16 13:13:14 | 002,538,520 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe -- (UNS) Intel®
SRV - [2010/09/16 13:13:06 | 000,325,656 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe -- (LMS) Intel®
SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/01/26 15:31:10 | 001,153,368 | ---- | M] (Safer Networking Ltd.) [Auto | Running] -- C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe -- (SBSDWSCService)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/02/14 05:47:57 | 000,174,200 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2011/03/30 22:00:09 | 000,744,568 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\NISx64\1206000.01D\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2011/03/30 22:00:09 | 000,040,568 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1206000.01D\srtspx64.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV:64bit: - [2011/03/21 19:39:49 | 000,382,584 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1206000.01D\symnets.sys -- (SymNetS)
DRV:64bit: - [2011/03/14 21:31:23 | 000,912,504 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1206000.01D\symefa64.sys -- (SymEFA)
DRV:64bit: - [2011/03/05 02:16:20 | 000,436,840 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2011/02/15 14:37:10 | 000,335,464 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsPStor.sys -- (RSPCIESTOR)
DRV:64bit: - [2011/02/15 00:23:52 | 000,520,192 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\stwrt64.sys -- (STHDA)
DRV:64bit: - [2011/01/27 01:47:10 | 000,450,680 | ---- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\NISx64\1206000.01D\symds64.sys -- (SymDS)
DRV:64bit: - [2011/01/27 00:07:06 | 000,171,128 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NISx64\1206000.01D\ironx64.sys -- (SymIRON)
DRV:64bit: - [2011/01/12 19:51:44 | 000,439,320 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2011/01/07 20:42:34 | 012,262,688 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/12/22 23:19:58 | 001,407,024 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2010/11/20 22:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 22:23:47 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/11/20 22:23:47 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2010/11/20 22:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 22:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2010/11/20 22:23:47 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/04 22:57:54 | 001,041,760 | ---- | M] (Ralink Technology, Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\netr28x.sys -- (netr28x)
DRV:64bit: - [2010/10/15 03:28:16 | 000,317,440 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud) Intel®
DRV:64bit: - [2010/07/28 11:13:50 | 000,031,088 | ---- | M] (CyberLink Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\clwvd.sys -- (clwvd)
DRV:64bit: - [2010/02/26 18:32:12 | 000,158,976 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Impcd.sys -- (Impcd)
DRV:64bit: - [2009/09/17 15:54:54 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64) Intel®
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 16:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 16:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 16:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 15:35:35 | 000,408,960 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nvm62x64.sys -- (NVENETFD)
DRV:64bit: - [2009/06/10 15:34:38 | 001,311,232 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2012/02/14 05:47:40 | 002,048,632 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\VirusDefs\20120213.002\ex64.sys -- (NAVEX15)
DRV - [2012/02/14 05:47:40 | 000,117,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\VirusDefs\20120213.002\eng64.sys -- (NAVENG)
DRV - [2012/02/11 01:54:32 | 000,488,568 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\IPSDefs\20120211.002\IDSviA64.sys -- (IDSVia64)
DRV - [2012/02/07 06:18:36 | 001,157,240 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\BASHDefs\20120207.003\BHDrvx64.sys -- (BHDrvx64)
DRV - [2009/07/13 20:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,First Home Page = http://g.msn.com/HPNOT/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\4.0.50401.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\IPSFFPlgn\ [2012/02/14 06:22:54 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\coFFPlgn\ [2012/02/14 05:47:48 | 000,000,000 | ---D | M]


O1 HOSTS File: ([2009/06/10 16:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll (Microsoft Corporation.)
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\18.6.0.29\coieplg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [Easybits Recovery] C:\Program Files (x86)\EasyBits For Kids\ezRecover.exe (EasyBits Software AS)
O4 - HKLM..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [HPConnectionManager] C:\Program Files (x86)\Hewlett-Packard\HP Connection Manager\HPCMDelayStart.exe (Hewlett-Packard Development Company L.P.)
O4 - HKLM..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)
O4 - HKCU..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe (Safer Networking Limited)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: EnableShellExecuteHooks = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O9 - Extra Button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
O9 - Extra 'Tools' menuitem : Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_24)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_30)
O16 - DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_30)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_30)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 68.105.28.11 68.105.29.11 68.105.28.12
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{4E187B15-1A07-4128-8D7C-1779BF2ABC4A}: DhcpNameServer = 68.105.28.11 68.105.29.11 68.105.28.12
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) -C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) -C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O28 - HKLM ShellExecuteHooks: {E54729E8-BB3D-4270-9D49-7389EA579090} - C:\Windows\SysWOW64\ezUPBHook.dll (EasyBits Software Corp.)
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/02/14 07:34:07 | 000,000,000 | -HSD | C] -- C:\System Volume Information
[2012/02/14 06:50:21 | 000,000,000 | ---D | C] -- C:\Users\paula\AppData\Roaming\Macromedia
[2012/02/14 06:42:43 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Java
[2012/02/14 06:08:37 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\MSXML 4.0
[2012/02/14 05:55:01 | 000,000,000 | ---D | C] -- C:\Users\paula\AppData\Roaming\Adobe
[2012/02/14 05:52:28 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spybot - Search & Destroy
[2012/02/14 05:52:25 | 000,000,000 | ---D | C] -- C:\ProgramData\Spybot - Search & Destroy
[2012/02/14 05:52:25 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Spybot - Search & Destroy
[2012/02/14 05:51:28 | 000,000,000 | ---D | C] -- C:\Users\paula\AppData\Local\CrashDumps
[2012/02/14 05:46:32 | 000,000,000 | ---D | C] -- C:\Users\paula\AppData\Local\Microsoft Games
[2012/02/14 05:44:07 | 000,000,000 | ---D | C] -- C:\Users\paula\AppData\Roaming\Intel Corporation
[2012/02/14 05:43:59 | 000,000,000 | ---D | C] -- C:\Users\paula\AppData\Roaming\hpqLog
[2012/02/14 05:43:52 | 000,000,000 | ---D | C] -- C:\Users\paula\AppData\Roaming\Synaptics
[2012/02/14 05:43:29 | 000,000,000 | R--D | C] -- C:\Users\paula\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
[2012/02/14 05:43:29 | 000,000,000 | R--D | C] -- C:\Users\paula\Searches
[2012/02/14 05:43:29 | 000,000,000 | R--D | C] -- C:\Users\paula\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
[2012/02/14 05:43:29 | 000,000,000 | -H-D | C] -- C:\Users\paula\Application Data\Microsoft\Internet Explorer\Quick Launch\User Pinned
[2012/02/14 05:43:21 | 000,000,000 | ---D | C] -- C:\Users\paula\AppData\Roaming\Identities
[2012/02/14 05:43:18 | 000,000,000 | R--D | C] -- C:\Users\paula\Contacts
[2012/02/14 05:42:35 | 000,000,000 | ---D | C] -- C:\Users\paula\AppData\Local\RemEngine
[2012/02/14 05:39:51 | 000,000,000 | ---D | C] -- C:\Users\paula\AppData\Roaming\Hewlett-Packard
[2012/02/14 05:39:26 | 000,000,000 | ---D | C] -- C:\Users\paula\AppData\Local\Hewlett-Packard
[2012/02/14 05:39:10 | 000,000,000 | ---D | C] -- C:\Users\paula\AppData\Local\Hewlett-Packard_Company
[2012/02/14 05:37:00 | 000,000,000 | ---D | C] -- C:\Users\paula\AppData\Local\VirtualStore
[2012/02/14 05:36:47 | 000,000,000 | --SD | C] -- C:\Users\paula\AppData\Roaming\Microsoft
[2012/02/14 05:36:47 | 000,000,000 | R--D | C] -- C:\Users\paula\Videos
[2012/02/14 05:36:47 | 000,000,000 | R--D | C] -- C:\Users\paula\Saved Games
[2012/02/14 05:36:47 | 000,000,000 | R--D | C] -- C:\Users\paula\Pictures
[2012/02/14 05:36:47 | 000,000,000 | R--D | C] -- C:\Users\paula\Music
[2012/02/14 05:36:47 | 000,000,000 | R--D | C] -- C:\Users\paula\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance
[2012/02/14 05:36:47 | 000,000,000 | R--D | C] -- C:\Users\paula\Links
[2012/02/14 05:36:47 | 000,000,000 | R--D | C] -- C:\Users\paula\Favorites
[2012/02/14 05:36:47 | 000,000,000 | R--D | C] -- C:\Users\paula\Downloads
[2012/02/14 05:36:47 | 000,000,000 | R--D | C] -- C:\Users\paula\Documents
[2012/02/14 05:36:47 | 000,000,000 | R--D | C] -- C:\Users\paula\Desktop
[2012/02/14 05:36:47 | 000,000,000 | R--D | C] -- C:\Users\paula\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories
[2012/02/14 05:36:47 | 000,000,000 | -HSD | C] -- C:\Users\paula\AppData\Local\Temporary Internet Files
[2012/02/14 05:36:47 | 000,000,000 | -HSD | C] -- C:\Users\paula\Templates
[2012/02/14 05:36:47 | 000,000,000 | -HSD | C] -- C:\Users\paula\Start Menu
[2012/02/14 05:36:47 | 000,000,000 | -HSD | C] -- C:\Users\paula\SendTo
[2012/02/14 05:36:47 | 000,000,000 | -HSD | C] -- C:\Users\paula\Recent
[2012/02/14 05:36:47 | 000,000,000 | -HSD | C] -- C:\Users\paula\PrintHood
[2012/02/14 05:36:47 | 000,000,000 | -HSD | C] -- C:\Users\paula\NetHood
[2012/02/14 05:36:47 | 000,000,000 | -HSD | C] -- C:\Users\paula\Documents\My Videos
[2012/02/14 05:36:47 | 000,000,000 | -HSD | C] -- C:\Users\paula\Documents\My Pictures
[2012/02/14 05:36:47 | 000,000,000 | -HSD | C] -- C:\Users\paula\Documents\My Music
[2012/02/14 05:36:47 | 000,000,000 | -HSD | C] -- C:\Users\paula\My Documents
[2012/02/14 05:36:47 | 000,000,000 | -HSD | C] -- C:\Users\paula\Local Settings
[2012/02/14 05:36:47 | 000,000,000 | -HSD | C] -- C:\Users\paula\AppData\Local\History
[2012/02/14 05:36:47 | 000,000,000 | -HSD | C] -- C:\Users\paula\Cookies
[2012/02/14 05:36:47 | 000,000,000 | -HSD | C] -- C:\Users\paula\Application Data
[2012/02/14 05:36:47 | 000,000,000 | -HSD | C] -- C:\Users\paula\AppData\Local\Application Data
[2012/02/14 05:36:47 | 000,000,000 | -H-D | C] -- C:\Users\paula\AppData
[2012/02/14 05:36:47 | 000,000,000 | ---D | C] -- C:\Users\paula\AppData\Local\Temp
[2012/02/14 05:36:47 | 000,000,000 | ---D | C] -- C:\Users\paula\AppData\Local\Microsoft
[2012/02/14 05:36:47 | 000,000,000 | ---D | C] -- C:\Users\paula\AppData\Roaming\Media Center Programs

========== Files - Modified Within 30 Days ==========

[2012/02/14 07:35:26 | 000,108,227 | ---- | M] () -- C:\Windows\SysWow64\license.rtf
[2012/02/14 07:35:26 | 000,108,227 | ---- | M] () -- C:\Windows\SysNative\license.rtf
[2012/02/14 06:46:23 | 007,351,371 | ---- | M] () -- C:\Users\paula\Documents\S&D Problem Image-Smitfraud-C.Generic.rtf
[2012/02/14 06:28:47 | 000,713,888 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2012/02/14 06:28:47 | 000,615,360 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2012/02/14 06:28:47 | 000,103,702 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2012/02/14 06:27:57 | 000,031,856 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2012/02/14 06:27:57 | 000,031,856 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2012/02/14 06:22:07 | 000,276,072 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2012/02/14 06:22:04 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/02/14 06:21:39 | 3062,255,616 | -HS- | M] () -- C:\hiberfil.sys
[2012/02/14 06:12:19 | 001,391,686 | ---- | M] () -- C:\Windows\SysNative\drivers\NISx64\1206000.01D\Cat.DB
[2012/02/14 05:53:48 | 000,001,441 | ---- | M] () -- C:\Users\paula\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
[2012/02/14 05:52:29 | 000,001,286 | ---- | M] () -- C:\Users\paula\Application Data\Microsoft\Internet Explorer\Quick Launch\Spybot - Search & Destroy.lnk
[2012/02/14 05:52:29 | 000,001,262 | ---- | M] () -- C:\Users\paula\Desktop\Spybot - Search & Destroy.lnk
[2012/02/14 05:50:43 | 000,002,489 | ---- | M] () -- C:\Users\Public\Desktop\Norton Internet Security.lnk
[2012/02/14 05:47:57 | 000,174,200 | ---- | M] (Symantec Corporation) -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS
[2012/02/14 05:47:57 | 000,007,488 | ---- | M] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.CAT
[2012/02/14 05:47:57 | 000,000,855 | ---- | M] () -- C:\Windows\SysNative\drivers\SYMEVENT64x86.INF
[2012/02/14 05:36:31 | 000,000,056 | -H-- | M] () -- C:\Windows\SysWow64\ezsidmv.dat

========== Files Created - No Company Name ==========

[2012/02/14 07:34:00 | 3062,255,616 | -HS- | C] () -- C:\hiberfil.sys
[2012/02/14 06:19:47 | 007,351,371 | ---- | C] () -- C:\Users\paula\Documents\S&D Problem Image-Smitfraud-C.Generic.rtf
[2012/02/14 05:53:48 | 000,001,441 | ---- | C] () -- C:\Users\paula\Application Data\Microsoft\Internet Explorer\Quick Launch\Launch Internet Explorer Browser.lnk
[2012/02/14 05:52:29 | 000,001,286 | ---- | C] () -- C:\Users\paula\Application Data\Microsoft\Internet Explorer\Quick Launch\Spybot - Search & Destroy.lnk
[2012/02/14 05:52:29 | 000,001,262 | ---- | C] () -- C:\Users\paula\Desktop\Spybot - Search & Destroy.lnk
[2012/02/14 05:43:40 | 000,001,413 | ---- | C] () -- C:\Users\paula\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer (64-bit).lnk
[2012/02/14 05:43:30 | 000,001,447 | ---- | C] () -- C:\Users\paula\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
[2012/02/14 05:43:06 | 000,002,489 | ---- | C] () -- C:\Users\Public\Desktop\Norton Internet Security.lnk
[2012/02/14 05:39:13 | 000,002,312 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\HP Download Store.lnk
[2012/02/14 05:39:12 | 000,002,278 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Free Trials for QuickBooks, Quicken and TurboTax.lnk
[2012/02/14 05:39:12 | 000,002,260 | ---- | C] () -- C:\Users\Public\Desktop\eBay.lnk
[2012/02/14 05:39:12 | 000,002,128 | ---- | C] () -- C:\Users\Public\Desktop\Snapfish.lnk
[2012/02/14 05:36:47 | 000,000,290 | ---- | C] () -- C:\Users\paula\Application Data\Microsoft\Internet Explorer\Quick Launch\Shows Desktop.lnk
[2012/02/14 05:36:47 | 000,000,272 | ---- | C] () -- C:\Users\paula\Application Data\Microsoft\Internet Explorer\Quick Launch\Window Switcher.lnk
[2011/07/02 21:49:15 | 000,014,051 | ---- | C] () -- C:\Windows\SysWow64\RaCoInst.dat
[2011/07/02 21:44:52 | 000,000,056 | -H-- | C] () -- C:\Windows\SysWow64\ezsidmv.dat
[2011/04/18 14:45:38 | 000,000,068 | ---- | C] () -- C:\Windows\SysWow64\ezdigsgn.dat
[2011/03/03 23:04:58 | 000,007,736 | ---- | C] () -- C:\Windows\hpDSTRES.DLL
[2011/01/07 20:40:40 | 000,867,020 | ---- | C] () -- C:\Windows\SysWow64\igkrng575.bin
[2011/01/07 20:40:40 | 000,128,204 | ---- | C] () -- C:\Windows\SysWow64\igcompkrng575.bin
[2011/01/07 20:40:40 | 000,105,416 | ---- | C] () -- C:\Windows\SysWow64\igfcg575m.bin
[2010/12/22 23:17:48 | 000,066,856 | ---- | C] () -- C:\Windows\SysWow64\SynTPEnhPS.dll
[2009/07/14 00:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2009/07/13 21:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2009/07/13 21:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2009/07/13 19:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2009/07/13 18:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 16:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/10 16:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat

========== LOP Check ==========

[2012/02/14 05:43:52 | 000,000,000 | ---D | M] -- C:\Users\paula\AppData\Roaming\Synaptics
[2009/07/14 00:08:49 | 000,005,380 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



< End of report >






  • 0

#6
piak11

piak11

    New Member

  • Topic Starter
  • Member
  • Pip
  • 9 posts
Post 4 Extras Log:

OTL Extras logfile created on: 2/14/2012 7:44:14 AM - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\paula\Downloads\downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.80 Gb Total Physical Memory | 2.19 Gb Available Physical Memory | 57.51% Memory free
7.60 Gb Paging File | 5.78 Gb Available in Paging File | 76.07% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 450.77 Gb Total Space | 423.64 Gb Free Space | 93.98% Space Free | Partition Type: NTFS
Drive D: | 14.70 Gb Total Space | 1.60 Gb Free Space | 10.91% Space Free | Partition Type: NTFS

Computer Name: PAULA-HP | User Name: paula | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [print] -- rundll32.exe %windir%\system32\mshtml.dll,PrintHTML "%1"
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========


========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{1B8ABA62-74F0-47ED-B18C-A43128E591B8}" = Windows Live ID Sign-in Assistant
"{26A24AE4-039D-4CA4-87B4-2F86416024FF}" = Java™ 6 Update 24 (64-bit)
"{2856A1C2-70C5-4EC3-AFF7-E5B51E5530A2}" = HP Client Services
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{CC4D56B7-6F18-470B-8734-ABCD75BCF4F1}" = HP Auto
"{D07A61E5-A59C-433C-BCBD-22025FA2287B}" = Windows Live Language Selector
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client
"{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
"SynTPDeinstKey" = Synaptics Pointing Device Driver

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0EDEB615-1A60-425E-8306-0E10519C7B55}" = RoxioNow Player
"{120262A6-7A4B-4889-AE85-F5E5688D3683}" = HP MovieStore
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1E03DB52-D5CB-4338-A338-E526DD4D4DB1}" = Bing Bar
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{210A03F5-B2ED-4947-B27E-516F50CBB292}" = HP Setup
"{254C37AA-6B72-4300-84F6-98A82419187E}" = ActiveCheck component for HP Active Support Library
"{26A24AE4-039D-4CA4-87B4-2F83216024FF}" = Java™ 6 Update 30
"{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
"{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App" = Update Installer for WildTangent Games App
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{3877C901-7B90-4727-A639-B6ED2DD59D43}" = ESU for Microsoft Windows 7
"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel® Rapid Storage Technology
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{65153EA5-8B6E-43B6-857B-C6E4FC25798A}" = Intel® Management Engine Components
"{669D4A35-146B-4314-89F1-1AC3D7B88367}" = HPAsset component for HP Active Support Library
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6C453C9C-38AE-494D-BF89-7AA0DE87F3E5}" = HP Documentation
"{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp" = WildTangent Games App (HP Games)
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{795AADBF-58C2-42D0-B779-E730702A247E}" = HP Connection Manager
"{80956555-A512-4190-9CAD-B000C36D6B6B}" = Windows Live Messenger
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{872B1C80-38EC-4A31-A25C-980820593900}" = HP Power Manager
"{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{8FC4F1DD-F7FD-4766-804D-3C8FF1D309B0}" = Ralink RT5390 802.11b/g/n WiFi Adapter
"{9008D736-35CA-40DB-A2BE-5F32D954E5AA}" = HP MovieStore
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{9368DDD5-CE7F-4BD7-A83A-F00FABE338EC}" = Blio
"{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC76BA86-7AD7-FFFF-7B44-AA0000000001}" = Adobe Reader X MUI
"{AE856388-AFAD-4753-81DF-D96B19D0A17C}" = HP Setup Manager
"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy
"{B97A2DD1-46E5-41BB-95D9-3B971B66A498}" = HP On Screen Display
"{BD1A34C9-4764-4F79-AE1F-112F8C89D3D4}" = Energy Star Digital Logo
"{C1594429-8296-4652-BF54-9DBE4932A44C}" = Realtek PCIE Card Reader
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}" = PlayReady PC Runtime x86
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{DBCD5E64-7379-4648-9444-8A6558DCB614}" = Recovery Manager
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}" = IDT Audio
"{E3E71D07-CD27-46CB-8448-16D4FB29AA13}" = Microsoft WSE 3.0 Runtime
"{E92D47A1-D27D-430A-8368-0BAFD956507D}" = HP Support Assistant
"{EB4DF488-AAEF-406F-A341-CB2AAA315B90}" = Windows Live Messenger
"{EB58480C-0721-483C-B354-9D35A147999F}" = HP Quick Launch
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel® Processor Graphics
"{F761359C-9CED-45AE-9A51-9D6605CD55C4}" = Evernote v. 4.2.2
"{F8070C51-4B1D-430C-8BCF-19696368366F}" = HP Software Framework
"{F8A9085D-4C7A-41a9-8A77-C8998A96C421}" = Intel® Control Center
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Shockwave Player" = Adobe Shockwave Player 11.5
"EasyBits Magic Desktop" = Magic Desktop
"InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"NIS" = Norton Internet Security
"WildTangent hp Master Uninstall" = HP Games
"WinLiveSuite" = Windows Live Essentials
"WT087328" = Blackhawk Striker 2
"WT087330" = Bounce Symphony
"WT087335" = Build-a-lot 2
"WT087343" = Dora's World Adventure
"WT087393" = Mah Jong Medley
"WT087394" = Penguins!
"WT087395" = Poker Superstars III
"WT087396" = Polar Bowler
"WT087397" = Polar Golfer
"WT087415" = Wheel of Fortune 2
"WT087536" = Diner Dash 2 Restaurant Rescue
"WT089307" = Virtual Villagers 4 - The Tree of Life
"WT089308" = Blasterball 3
"WT089328" = Farm Frenzy
"WT089359" = Cake Mania
"WT089362" = Agatha Christie - Peril at End House
"WT089453" = Bejeweled 2 Deluxe
"WT089454" = Chuzzle Deluxe
"WT089455" = Zuma Deluxe
"WT089457" = Slingo Supreme
"WT089458" = Plants vs. Zombies - Game of the Year
"WT089470" = FATE - The Traitor Soul
"WT089484" = Namco All-Stars PAC-MAN
"WT089496" = Mystery P.I. - Stolen in San Francisco
"WT089498" = Bejeweled 3

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 2/14/2012 6:40:05 AM | Computer Name = paula-HP | Source = Microsoft-Windows-CAPI2 | ID = 4101
Description = Failed auto update retrieval of third-party root certificate from:
<http://www.download....D7D652D3431.crt>
with error: This operation returned because the timeout period expired. .

Error - 2/14/2012 6:40:05 AM | Computer Name = paula-HP | Source = Microsoft-Windows-CAPI2 | ID = 4101
Description = Failed auto update retrieval of third-party root certificate from:
<http://www.download....D7D652D3431.crt>
with error: The specified server cannot perform the requested operation. .

Error - 2/14/2012 6:51:08 AM | Computer Name = paula-HP | Source = WinMgmt | ID = 10
Description =

Error - 2/14/2012 6:51:18 AM | Computer Name = paula-HP | Source = Application Error | ID = 1000
Description = Faulting application name: Explorer.EXE, version: 6.1.7601.17514,
time stamp: 0x4ce7a144 Faulting module name: wwanapi.dll, version: 6.1.7600.16385,
time stamp: 0x4a5be0a8 Exception code: 0xc0000005 Fault offset: 0x00000000000333eb
Faulting
process id: 0x540 Faulting application start time: 0x01cceb0658dd3c0a Faulting application
path: C:\Windows\Explorer.EXE Faulting module path: C:\Windows\system32\wwanapi.dll
Report
Id: d29433cc-56f9-11e1-9b29-78e3b553e117

Error - 2/14/2012 6:53:00 AM | Computer Name = paula-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download....authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

Error - 2/14/2012 7:22:39 AM | Computer Name = paula-HP | Source = WinMgmt | ID = 10
Description =

Error - 2/14/2012 7:24:45 AM | Computer Name = paula-HP | Source = Microsoft-Windows-CAPI2 | ID = 4107
Description = Failed extract of third-party root list from auto update cab at: <http://www.download....authrootstl.cab>
with error: A required certificate is not within its validity period when verifying
against the current system clock or the timestamp in the signed file. .

[ System Events ]
Error - 2/14/2012 6:50:44 AM | Computer Name = paula-HP | Source = Service Control Manager | ID = 7011
Description = A timeout (30000 milliseconds) was reached while waiting for a transaction
response from the HPWMISVC service.

Error - 2/14/2012 7:23:18 AM | Computer Name = paula-HP | Source = Service Control Manager | ID = 7023
Description = The Windows Modules Installer service terminated with the following
error: %%16405

Error - 2/14/2012 7:24:21 AM | Computer Name = paula-HP | Source = WMPNetworkSvc | ID = 866300
Description =


< End of report >
  • 0

#7
piak11

piak11

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I am sorry I do not know how to attach images using the format here. When I click on insert image button, it gives me http:// option to attach images. If you tell me how to do this then I will otherwise I can attach it again like before in an .rtf file format.

P.S. Spybot will not let me remove this virus still. It still states No administrator rights to remove this virus.

Thanks again for your help!




  • 0

#8
piak11

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Here is one image of S&D for your use.

Piak

Attached Files


  • 0

#9
piak11

piak11

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Here is 2d image of S&D.

Piak

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  • 0

#10
piak11

piak11

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Here is 3d image.

Piak

Attached Files


  • 0

#11
maliprog

maliprog

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  • Malware Removal
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Hi piak11,

We need to disable Spybot S&D's "TeaTimer".

TeaTimer works by preventing ANY changes to the system. It will attempt to undo any fixes we run, because it blocks these fixes from running.

In order to safeguard your system from problems that can be brought on by a half finished fix, we need to disable TeaTimer. We can re-enable it when we're done if you like.

  • Open Spybot Search and Destroy by going to Start -> All Programs -> Spybot Search and Destroy -> Spybot Search and Destroy.
  • If prompted with a legal dialog, accept the warning.
  • Click Mode and then on "Advanced Mode".
    Posted Image
  • You may be presented with a warning dialog. If so, press Yes.
  • Click on Posted Image
  • Click on Posted Image
  • Uncheck these checkboxes:
    Posted Image
  • Close/Exit Spybot Search and Destroy.


Step 1

Download the latest version of TDSSKiller from here and save it to your Desktop.

  • Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
  • Check the boxes beside:

    • Verify Driver Digital Signature
    • Detect TDLFS file system

  • then click OK.
  • Click the Start Scan button to start the scan.
  • If a suspicious object is detected, the default action will be Skip
  • If malicious objects are found, they will show in the Scan results and offer three (3) options.
  • Ensure Cure is selected for malicious objects

    Posted Image
  • Click Continue then Reboot now to finish the cleaning process.
  • Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.

Step 2

Download aswMBR.exe ( 511KB ) to your desktop.

  • Double click the aswMBR.exe to run it
  • Click the "Scan" button to start scan
  • On completion of the scan click save log, save it to your desktop and post aswMBR.txt in your next reply
  • Also, ZIP MBR.dat it creates and attach it to your next reply
Step 3

Please don't forget to include these items in your reply:

  • TDSSKiller log
  • aswMBR log
It would be helpful if you could post each log in separate post
  • 0

#12
maliprog

maliprog

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  • Malware Removal
  • 6,172 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






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