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#226
Lexy610

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Hi I went to control panel ... but I see no option or icon with performance & maintenance ....







Click Start >> Control Panel >> Performance and Maintenance >> Administrative Tools >> Event Viewer
The Event Viewer will open up, click on Applications >> look for the Winlogon entry and click on it
Click the clipboard copy button on the upper right.
Paste this into your next reply.
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#227
CompCav

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How about Administrative Tools?
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#228
Lexy610

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Yes I clicked on adminis tool then in there there is a performance icon .. clicked on that but there is no event viewer option ....
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#229
CompCav

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Click Start >> Run >> type eventvwr.msc >> hit ENTER
The Event Viewer will open up, click on Applications >> look for the Winlogon entry and click on it
Click the clipboard copy button on the upper right.
Paste this into your next reply.
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#230
Lexy610

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Ok I went to admins tools then computer management .. once there I clicked on event viewer then applications ...I found winlogon but I cant find the copy to clip board or any way to copy .. unless I high light the winlog then click on properties and in there I can see the report about the disk scan i will post that on my next post
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#231
CompCav

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copy to clip board or any way to copy

It is one of three buttons on the upper right one is an up arrow and one is a down arrow and the other is the copy to clipboard.
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#232
Lexy610

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Got it!



Event Type: Information
Event Source: Winlogon
Event Category: None
Event ID: 1001
Date: 3/20/2012
Time: 5:40:23 PM
User: N/A
Computer: LEXY
Description:
Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.
Cleaning up minor inconsistencies on the drive.
Cleaning up 929 unused index entries from index $SII of file 0x9.
Cleaning up 929 unused index entries from index $SDH of file 0x9.
Cleaning up 929 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Windows has made corrections to the file system.

488375968 KB total disk space.
189837632 KB in 267344 files.
121624 KB in 26967 indexes.
4 KB in bad sectors.
484460 KB in use by the system.
65536 KB occupied by the log file.
297932248 KB available on disk.

4096 bytes in each allocation unit.
122093992 total allocation units on disk.
74483062 allocation units available on disk.

Internal Info:
e0 8d 04 00 b3 7d 04 00 b9 4c 07 00 00 00 00 00 .....}...L......
bc 4b 00 00 02 00 00 00 e6 0f 00 00 00 00 00 00 .K..............
5a 9a 9e 1c 00 00 00 00 40 02 fa 21 01 00 00 00 [email protected]!....
3a 6d 22 4f 00 00 00 00 7c c5 9a b9 0f 00 00 00 :m"O....|.......
c8 ee 2d 33 10 00 00 00 3c f6 19 83 21 00 00 00 ..-3....<...!...
60 89 5e b2 00 00 00 00 98 38 07 00 50 14 04 00 `.^......8..P...
00 00 00 00 00 00 c5 42 2d 00 00 00 57 69 00 00 .......B-...Wi..

Windows has finished checking your disk.
Please wait while your computer restarts.


For more information, see Help and Support Center at http://go.microsoft....ink/events.asp.
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#233
CompCav

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I will have a pathforward for you tomorrow after my instructor approves it!

Good night!

CompCav
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#234
Lexy610

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Ok thanks ..

Have a good night! :)
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#235
Lexy610

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Oh forgot to mention ... when i rebooted my computer after the last screen i got a error (crash report) and got this ...




Important information.

Browser security settings may impair site functionality

JavaScript must be enabled

Windows Error Reporting uses JavaScript to display content correctly.

Please ensure that your browser security settings meet the following requirements:

JavaScript must be enabled.


Troubleshoot a problem with a device driver

You received this message because a device driver installed on your computer caused Windows to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.
Steps to address this problem

Use Windows Update to check for updated drivers
Steps to work around this problem

Warning
These steps are designed to address a particular problem but might do so by temporarily disabling or removing some functionality on your computer.

If this problem occurred after you installed a new hardware device on your computer, the problem might be caused by the device driver. Go online to learn how to use the Dell Driver Reset Tool or uninstall the driver.

How do I disable or uninstall a device driver?

If this problem occurred after you installed new software, the software might have installed a driver that caused the problem. Try uninstalling the software.

How do I uninstall a program?

If you don't know the specific driver or software, go online to learn more about performing a System Restore.
For information about your support options, go online to the Support.Dell.Com website.
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#236
CompCav

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I am afraid I have some bad news. We have found the cause of the BSOD's and it is a faiing hard drive. Your check disk report shows
4 KB in bad sectors so it will need to be replaced.

Since it has bad sectors. DO NOT USE IT except to copy files off on to your external drive and to clone to your replacement internal drive.


1. Use the external drive when it gets there to do this.
Get your personal data - backed up SEPARATELY to an external drive.

2. I recommend that you purchase either a Western Digital or Seagate internal drive that is compatible with your system and the same size or larger than the one you have in the ailing computer. These two brands provide cloning software and instructions to replace your failing internal hard drive. Your drive specs are:
500 GB Serial ATA II Hard Drive (7200 RPM)

3. If one of the drives (your current one or the new one you purchase)is a Western Digital (WD), use this Acronis True image WD edition software.
Acronis True Image WD Edition Software helps you to completely clone your current system drive onto your new WD hard drive. Cloning makes an exact copy of your old system drive on your new WD hard drive, including the operating system, applications, data, preferences, and email settings. Everything will be present and operate exactly as it did on your old hard drive. Acronis True Image WD Edition now supports WD Advanced Format Drives and ensures that all partitions are optimally aligned.

OR if they are both SEAGATE
You want to migrate your data from the old drive to the new drive and they provide DiscWizard as an option. Check out their instructional video on how to use DiscWizard to replace your hard drive.
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#237
Lexy610

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Oh I am so upset :( But what can I do. It is going to be costly to buy another drive. I will look into an internal drive now... hope I can ask you for advice .. would you mind if I post what I find and you tell me what you think. Ive never done this before and wouldnt know what I am doing :(
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#238
CompCav

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Here are the specs

500 GB Serial ATA II Hard Drive (7200 RPM)

Make sure it is 500 GB or larger.

Serial ATA (SATA) that is how it connects to the motherboard

7200 RPM is the speed.

I personally would go with a Western Digital or Seagate for an internal hard drive.

Here is NewEgg as an example for Western Digital. You can probably find it cheaper but it is a good drive.

Here are some Seagate prices.


To get the best recommendation on specific model and price open a topic in the hardware forum here.


I will let them know so they will be looking for you over there. They stay up on this very well!


Regards,

CompCav
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#239
CompCav

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This may be a better place for shopping information.

CompCav
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#240
NeonFx

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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