Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Black Screen/Blinking Cursor [Closed]


  • This topic is locked This topic is locked

#61
Lexy610

Lexy610

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 743 posts
OK ... I downloaded both files and saved to my usb .. however once I put usb in sick computer I click on my k drive which is the usb & it boots me back to the desk top ... I then go to my documents click on folders then i go to my desk top from there and it closes & takes me back to desk top ...
  • 0

Advertisements


#62
Lexy610

Lexy610

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 743 posts
OK I can finally click on the usb till it opened I tried to drag the WXPexe into the combofixexe and it keeps closing and sending me to desktop .. I am going to keep trying like I did before until it drops into it
  • 0

#63
CompCav

CompCav

    Member 5k

  • Expert
  • 12,449 posts
Insert the USB drive into the ailing computer.
Click on My Computer
Click on the USB removable drive.
Right click on ComboFixselect copy.
Right click on an open space on the desktop then click on paste.

Repeat the steps above for the Windows Recovery Console file.

Now you should have both of them on the desktop of your ailing computer.

Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

Posted Image


  • Drag the setup package onto ComboFix.exe and drop it.

  • Follow the prompts to start ComboFix and when prompted, agree to the End-User License Agreement to install the Microsoft Recovery Console.


    Posted Image


  • At the next prompt, click 'Yes' to run the full ComboFix scan.

  • When the tool is finished, it will produce a report for you.
Please post the C:\ComboFix.txt in your next reply.
  • 0

#64
Lexy610

Lexy610

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 743 posts
OK I have tried to right click copy to paste on desk top ... but it wont let me ... keeps closing and sending me back to desk top. :( I'll keep trying ...
  • 0

#65
Lexy610

Lexy610

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 743 posts
OK GOT it!! Was able drag & drop both files on to the desk top and was able to drop the WXPxex into the combo .. going to do the next steps ... brb
  • 0

#66
CompCav

CompCav

    Member 5k

  • Expert
  • 12,449 posts
Be patient ComboFix can take a long time to run. It may stop at several steps along the way but as long as your hard drive light is blinking every so often it is working.

CompCav
  • 0

#67
Lexy610

Lexy610

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 743 posts
Ok I got it to run .. now I have a blue window (c/) saying " please wait. Combofix is preparing to run ...... then -> attempting to create a new system restore point ...
  • 0

#68
CompCav

CompCav

    Member 5k

  • Expert
  • 12,449 posts
That is all normal it will stay there a long time and it will count steps to around 50 or more, some will go fast and some very slow. When it nears the end it may want to reboot and then after reboot it will take forever preparing the log, just be patient.

When it finally prepares the log please copy it to the USB drive and transfer it to the good computer so you can post it here.

Then reboot the ailing computer. Once it finishes loading try to connect to the internet.
  • 0

#69
Lexy610

Lexy610

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 743 posts
OK will do ... I am very patient luckily lol. It is on auto scan now ...it has completed stages 1-3 as of this moment.

I am going to try to get an external drive this weekend .. can I also ask if you can recommend a good cleaner and antivirus for my computers?
  • 0

#70
CompCav

CompCav

    Member 5k

  • Expert
  • 12,449 posts
Free or paid AV's and cleaners.

I have good ones that are either way.

CompCav
  • 0

Advertisements


#71
Lexy610

Lexy610

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 743 posts
Since my last post the screen went blue ... this is what I see now ...[attachment=56522:photo.JPG]
  • 0

#72
CompCav

CompCav

    Member 5k

  • Expert
  • 12,449 posts
Please shutdown the comuputer and boot into safe mode.

After the Dell splash screen shows start tapping the F8 key until you get to the Advanced Options Boot Menu.

Select Safe Mode.

Confirm it is in Windows and it will boot.

Click Yes to go into safe mode and if it gives you a choice log on as Administrator and then Double click ComboFix to run it.

Now you will need to do this when you can watch it so that when it reboots the computer you can be there to again tap F8 and enter into safe mode for it to finish.



CompCav
  • 0

#73
Lexy610

Lexy610

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 743 posts
I am in safe mode /administrator .. but once in there is no combofix on desk top
  • 0

#74
Lexy610

Lexy610

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 743 posts
Hi I tried again under my user ... I ran combofix and it ran but then I got the blue screen again :( ... I hope it was ok that I ran it from there ...
  • 0

#75
CompCav

CompCav

    Member 5k

  • Expert
  • 12,449 posts
It was OK so we need to replace a file and I will need to get approval from my instructor to fix. Please be patient it may be tomorrow morning before approval.

CompCav
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP