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#91
CompCav

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Since you have no internet back, click don't send.
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#92
Lexy610

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I do have internet .. the computer is connected .. do I still click dont send?
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#93
CompCav

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What is the computer doing now that it is up, after the notice??
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#94
CompCav

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OK then click send
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#95
Lexy610

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It was on the desk top .. once I clicked send error report .. it took me to Microsoft.com .... The website it opened to says Microsoft Windows Error Reporting ... Address a problem with your computer ....


[attachment=56533:photo.JPG]
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#96
CompCav

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ComboFix needs to be run with a switch. Please start your computer in Normal mode ro if it is already running continue these steps.

Please disable your realtime antivirus and/or antispyware.

Click Start >> Run >> type ComboFix /nombr >> hit ENTER

Make sure there is a single space between ComboFix and /nombr

  • The blue window will open up and ComboFix will run.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" for further review.


Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions

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#97
Lexy610

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OK ... I did as you instructed and got this now ....

[attachment=56537:photo.JPG]
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#98
CompCav

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If you have an internet connection click yes. If not please send me a note ;)

CompCav
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#99
Lexy610

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I do have internet connection ... I clicked yes ... Now I get a window (installing the recovery console) and its asking to please click yes in the end user license agreement (EULA) dialog that follows ... do I click yes?
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#100
Lexy610

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Actually I click ok then yes to the EULA?
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#101
CompCav

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Yes it is a safe tool we want to have on your computer from Microsoft
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#102
Lexy610

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Ok I did .. its doing its thing ...
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#103
CompCav

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Good........ :cool:
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#104
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Ok It said Congratulations The microsoft recovery console was successfully installed ... click yes to continue scanning for malware ... I clicked yes ...
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#105
CompCav

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Very good! :thumbsup:
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