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Hard Drive filling up problems - Bloatware [Closed] [Solved]


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#1
emufix

emufix

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Hi,

I'm having problem from time to time with my Hard Drive filling up. All the free space on my Hard Drive rapid get used up by some mystery application. Windows Update appears to have cause the most recent episode. Could be a bloatware problem. This has been a long term problem that occurred again on my laptop yesterday. I've been directed here from this forum thread of my original problem to see if it is cause by an infected system Hard Drive full up, not malware caused

I would be much appreciated if you could fix this problem for me.

Here are my log files:

OTL logfile created on: 16/02/2012 02:42:38 - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\Steve\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.75 Gb Total Physical Memory | 0.77 Gb Available Physical Memory | 28.14% Memory free
2.87 Gb Paging File | 0.61 Gb Available in Paging File | 21.41% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 222.27 Gb Total Space | 1.18 Gb Free Space | 0.53% Space Free | Partition Type: NTFS
Drive D: | 10.61 Gb Total Space | 1.77 Gb Free Space | 16.65% Space Free | Partition Type: NTFS

Computer Name: STEVE-PC | User Name: Steve | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/02/16 01:52:46 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Steve\Desktop\OTL.exe
PRC - [2011/11/11 20:16:20 | 000,247,968 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\System32\Macromed\Flash\FlashUtil11e_ActiveX.exe
PRC - [2011/04/17 00:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton 360\Engine\5.2.0.13\ccsvchst.exe
PRC - [2010/10/16 12:42:38 | 000,792,680 | ---- | M] (NVIDIA Corporation) -- C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe
PRC - [2010/05/31 11:18:16 | 000,323,976 | ---- | M] (BillP Studios) -- C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe
PRC - [2010/04/01 09:16:20 | 000,357,696 | ---- | M] (DT Soft Ltd) -- C:\Program Files\DAEMON Tools Lite\DTLite.exe
PRC - [2009/04/11 06:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2009/04/07 16:48:39 | 000,323,584 | ---- | M] (Stardock Corporation) -- C:\Program Files\Stardock\Impulse\Now\ImpulseNow.exe
PRC - [2008/10/06 16:54:52 | 000,365,952 | ---- | M] () -- C:\Program Files\SMINST\BLService.exe


========== Modules (No Company Name) ==========

MOD - [2011/11/01 11:23:33 | 003,186,688 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll
MOD - [2011/10/14 03:17:11 | 000,187,904 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\UIAutomationTypes\8056d047225d4a9c2e4c6b096563d93d\UIAutomationTypes.ni.dll
MOD - [2011/10/14 03:17:10 | 000,060,928 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\UIAutomationProvider\5aab9bc687029a908fc01473f8e5f77b\UIAutomationProvider.ni.dll
MOD - [2011/10/14 03:11:47 | 011,490,816 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\b6632a8b2f276a8e31f5b0f6b2006cd1\mscorlib.ni.dll
MOD - [2011/06/24 21:56:36 | 000,087,328 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/06/24 21:56:14 | 001,241,888 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2011/03/29 10:53:25 | 005,025,792 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
MOD - [2010/04/05 12:19:27 | 001,249,280 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\WindowsBase\3.0.0.0__31bf3856ad364e35\WindowsBase.dll
MOD - [2010/04/05 12:19:18 | 005,279,744 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\PresentationFramework\3.0.0.0__31bf3856ad364e35\PresentationFramework.dll
MOD - [2010/04/05 12:19:06 | 004,214,784 | ---- | M] () -- C:\Windows\assembly\GAC_32\PresentationCore\3.0.0.0__31bf3856ad364e35\PresentationCore.dll
MOD - [2010/03/29 20:02:48 | 000,520,234 | ---- | M] () -- C:\Program Files\BillP Studios\WinPatrol\sqlite3.dll
MOD - [2009/05/02 16:59:51 | 000,139,776 | ---- | M] () -- C:\Program Files\WinRAR\RarExt.dll
MOD - [2009/04/11 06:28:21 | 000,368,640 | ---- | M] () -- C:\Windows\System32\msjetoledb40.dll
MOD - [2009/04/11 02:04:15 | 000,113,664 | ---- | M] () -- C:\Windows\assembly\GAC_32\System.EnterpriseServices\2.0.0.0__b03f5f7f11d50a3a\System.EnterpriseServices.Wrapper.dll
MOD - [2009/03/30 04:42:20 | 002,048,000 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b77a5c561934e089\System.Xml.dll
MOD - [2009/03/30 04:42:19 | 000,303,104 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\System.Runtime.Remoting\2.0.0.0__b77a5c561934e089\System.Runtime.Remoting.dll
MOD - [2009/03/30 04:42:19 | 000,261,632 | ---- | M] () -- C:\Windows\assembly\GAC_32\System.Transactions\2.0.0.0__b77a5c561934e089\System.Transactions.dll
MOD - [2009/03/30 04:42:18 | 000,626,688 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
MOD - [2009/03/30 04:42:18 | 000,372,736 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\System.Management\2.0.0.0__b03f5f7f11d50a3a\System.Management.dll
MOD - [2009/03/30 04:42:18 | 000,258,048 | ---- | M] () -- C:\Windows\assembly\GAC_32\System.EnterpriseServices\2.0.0.0__b03f5f7f11d50a3a\System.EnterpriseServices.dll
MOD - [2009/03/30 04:42:17 | 002,933,760 | ---- | M] () -- C:\Windows\assembly\GAC_32\System.Data\2.0.0.0__b77a5c561934e089\System.Data.dll
MOD - [2009/03/30 04:42:17 | 000,425,984 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\System.Configuration\2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
MOD - [2009/02/18 18:39:17 | 000,196,608 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\PresentationFramework.Aero\3.0.0.0__31bf3856ad364e35\PresentationFramework.Aero.dll
MOD - [2008/09/30 23:56:06 | 000,032,768 | ---- | M] () -- C:\Program Files\Hewlett-Packard\HP Advisor\Content.XmlSerializers.dll
MOD - [2008/09/30 23:52:02 | 000,007,168 | ---- | M] () -- C:\Program Files\Hewlett-Packard\HP Advisor\RemotingClient.dll
MOD - [2008/09/30 23:52:00 | 000,057,344 | ---- | M] () -- C:\Program Files\Hewlett-Packard\HP Advisor\Pillars\PCAlerts\PCAlertsPillar.dll
MOD - [2008/09/30 23:51:52 | 000,118,784 | ---- | M] () -- C:\Program Files\Hewlett-Packard\HP Advisor\ECLibrary.dll
MOD - [2008/09/30 23:51:52 | 000,010,240 | ---- | M] () -- C:\Program Files\Hewlett-Packard\HP Advisor\MessagingClients.dll
MOD - [2008/09/30 23:51:36 | 000,040,960 | ---- | M] () -- C:\Program Files\Hewlett-Packard\HP Advisor\MessagingServer.dll
MOD - [2008/09/30 23:51:36 | 000,028,672 | ---- | M] () -- C:\Program Files\Hewlett-Packard\HP Advisor\MessagingMessages.dll
MOD - [2008/09/30 23:51:36 | 000,005,632 | ---- | M] () -- C:\Program Files\Hewlett-Packard\HP Advisor\MessagingInterface.dll
MOD - [2008/09/24 01:21:22 | 000,066,856 | ---- | M] () -- C:\Program Files\HP\QuickPlay\Kernel\common\MCEMediaStatus.dll
MOD - [2007/08/14 21:59:54 | 006,365,184 | ---- | M] () -- C:\Program Files\Common Files\LightScribe\QtGui4.dll
MOD - [2007/07/12 21:55:52 | 000,131,072 | ---- | M] () -- C:\Program Files\Common Files\LightScribe\plugins\imageformats\qjpeg4.dll
MOD - [2007/07/12 21:55:28 | 001,581,056 | ---- | M] () -- C:\Program Files\Common Files\LightScribe\QtCore4.dll


========== Win32 Services (SafeList) ==========

SRV - [2011/04/17 00:45:11 | 000,130,008 | R--- | M] (Symantec Corporation) [Unknown | Running] -- C:\Program Files\Norton 360\Engine\5.2.0.13\ccSvcHst.exe -- (N360)
SRV - [2010/04/10 16:05:58 | 000,266,544 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft Fix it Center\Matsvc.exe -- (MatSvc)
SRV - [2008/10/06 16:54:52 | 000,365,952 | ---- | M] () [Auto | Running] -- C:\Program Files\SMINST\BLService.exe -- (Recovery Service for Windows)
SRV - [2008/01/29 15:09:02 | 000,394,704 | ---- | M] (Symantec, Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\Support Controls\ssrc.exe -- (Symantec RemoteAssist)
SRV - [2008/01/21 02:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)


========== Driver Services (SafeList) ==========

DRV - [2012/02/15 19:28:51 | 001,576,312 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\VirusDefs\20120215.004\navex15.sys -- (NAVEX15)
DRV - [2012/02/15 19:28:51 | 000,086,136 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\VirusDefs\20120215.004\naveng.sys -- (NAVENG)
DRV - [2012/02/04 06:43:25 | 000,374,392 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2012/02/04 06:43:25 | 000,106,104 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2011/12/15 23:33:22 | 000,368,248 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\IPSDefs\20120214.003\IDSvix86.sys -- (IDSVix86)
DRV - [2011/12/01 02:25:03 | 000,820,344 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\Definitions\BASHDefs\20111223.001\BHDrvx86.sys -- (BHDrvx86)
DRV - [2011/05/21 18:15:13 | 000,126,584 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2011/04/21 01:37:49 | 000,331,384 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\System32\Drivers\N360\0502000.00D\SYMTDIV.SYS -- (SYMTDIv)
DRV - [2011/03/31 03:00:09 | 000,516,216 | R--- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\Windows\System32\Drivers\N360\0502000.00D\SRTSP.SYS -- (SRTSP)
DRV - [2011/03/31 03:00:09 | 000,050,168 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\system32\drivers\N360\0502000.00D\SRTSPX.SYS -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV - [2011/03/15 02:31:23 | 000,744,568 | R--- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\system32\drivers\N360\0502000.00D\SYMEFA.SYS -- (SymEFA)
DRV - [2011/01/27 06:47:10 | 000,340,088 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\system32\drivers\N360\0502000.00D\SYMDS.SYS -- (SymDS)
DRV - [2011/01/27 05:07:05 | 000,136,312 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\system32\drivers\N360\0502000.00D\Ironx86.SYS -- (SymIRON)
DRV - [2010/10/16 18:55:00 | 010,084,360 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvlddmkm.sys -- (nvlddmkm)
DRV - [2010/09/07 20:08:56 | 000,123,496 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvhda32v.sys -- (NVHDA)
DRV - [2010/08/12 12:07:50 | 000,292,712 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvmfdx32.sys -- (NVNET)
DRV - [2010/08/12 12:07:50 | 000,292,712 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\nvmfdx32.sys -- (NVENETFD)
DRV - [2010/07/05 17:53:53 | 000,691,696 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\System32\Drivers\sptd.sys -- (sptd)
DRV - [2009/12/30 11:21:16 | 000,027,192 | ---- | M] (VS Revo Group) [File_System | On_Demand | Stopped] -- C:\Windows\System32\drivers\revoflt.sys -- (Revoflt)
DRV - [2009/09/05 16:55:36 | 001,183,744 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\athr.sys -- (athr)
DRV - [2008/10/03 02:39:28 | 000,222,208 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\CHDRT32.sys -- (CnxtHdAudService)
DRV - [2008/04/24 22:51:46 | 000,014,848 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\nvsmu.sys -- (nvsmu)
DRV - [2008/01/21 02:23:20 | 002,225,664 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\NETw3v32.sys -- (NETw3v32) Intel®
DRV - [2007/10/17 23:36:54 | 000,008,704 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\XAudio.sys -- (XAudio)
DRV - [2007/06/19 00:12:04 | 000,016,768 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\HpqKbFiltr.sys -- (HpqKbFiltr)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...avilion&pf=cnnb

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.h...avilion&pf=cnnb
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20
FF - prefs.js..extensions.enabledItems: {73a6fe31-595d-460b-a920-fcc0f8843232}:2.1.0.2
FF - prefs.js..extensions.enabledItems: {a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}:20110323
FF - prefs.js..extensions.enabledItems: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}:1.3.6
FF - prefs.js..extensions.enabledItems: {e001c731-5e37-4538-a5cb-8168736a2360}:0.9.9.91
FF - prefs.js..extensions.enabledItems: {BBDA0591-3099-440a-AA10-41764D9DB4DB}:2.0
FF - prefs.js..extensions.enabledItems: {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}:4.6

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@comrade.gamespy.com/comrade: C:\Program Files\GameSpy\Comrade\npcomrade.dll (IGN Entertainment)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files\Microsoft Silverlight\4.1.10111.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@veetle.com/veetleCorePlugin,version=0.9.18: C:\Program Files\Veetle\plugins\npVeetle.dll (Veetle Inc)
FF - HKLM\Software\MozillaPlugins\@veetle.com/veetlePlayerPlugin,version=0.9.18: C:\Program Files\Veetle\Player\npvlc.dll (Veetle Inc)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\IPSFFPlgn\ [2012/02/01 12:44:50 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_5.1.0.29\coFFPlgn_2011_7_5_2 [2012/02/15 07:47:38 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 8.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2011/12/12 14:31:10 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 8.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2012/01/16 06:34:41 | 000,000,000 | ---D | M]

[2009/06/23 01:07:25 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Steve\AppData\Roaming\Mozilla\Extensions
[2012/02/14 02:23:28 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Profiles\e0a97zwc.default\extensions
[2010/04/30 10:56:03 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Profiles\e0a97zwc.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2011/11/22 19:20:08 | 000,000,000 | ---D | M] (WOT) -- C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Profiles\e0a97zwc.default\extensions\{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}
[2012/02/14 02:17:13 | 000,000,000 | ---D | M] (BitDefender QuickScan) -- C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Profiles\e0a97zwc.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}
[2012/02/14 02:23:28 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Steve\AppData\Roaming\Mozilla\Firefox\Profiles\e0a97zwc.default\extensions\staged
[2011/12/12 14:31:20 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
() (No name found) -- C:\USERS\STEVE\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\E0A97ZWC.DEFAULT\EXTENSIONS\{73A6FE31-595D-460B-A920-FCC0F8843232}.XPI
() (No name found) -- C:\USERS\STEVE\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\E0A97ZWC.DEFAULT\EXTENSIONS\{D10D0BF8-F5B5-C8B4-A8B2-2B9879E08C5D}.XPI
[2011/12/12 14:31:09 | 000,134,104 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
[2010/04/12 16:29:19 | 000,411,368 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\mozilla firefox\plugins\npdeployJava1.dll
[2011/10/17 11:31:43 | 000,002,252 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml
[2011/12/12 14:31:09 | 000,002,040 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\twitter.xml

O1 HOSTS File: ([2011/04/13 09:52:29 | 000,000,098 | ---- | M]) - C:\Windows\System32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\5.2.0.13\coieplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\5.2.0.13\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (AOL Toolbar BHO) - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll (AOL LLC)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\5.2.0.13\coieplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (AOL Toolbar) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll (AOL LLC)
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\5.2.0.13\coieplg.dll (Symantec Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (AOL Toolbar) - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 5.0\aoltb.dll (AOL LLC)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe (Hewlett-Packard)
O4 - HKLM..\Run: [UpdateLBPShortCut] C:\Program Files\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdateP2GoShortCut] C:\Program Files\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdatePDIRShortCut] C:\Program Files\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [UpdatePSTShortCut] C:\Program Files\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe (CyberLink Corp.)
O4 - HKLM..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe (BillP Studios)
O4 - HKCU..\Run: [Comrade.exe] C:\Program Files\GameSpy\Comrade\Comrade.exe (IGN Entertainment Inc.)
O4 - HKCU..\Run: [DAEMON Tools Lite] C:\Program Files\DAEMON Tools Lite\DTLite.exe (DT Soft Ltd)
O4 - Startup: C:\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\BBC iPlayer Desktop.lnk = File not found
O4 - Startup: C:\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\ImpulseNow.lnk = C:\Program Files\Stardock\Impulse\Now\ImpulseNow.exe (Stardock Corporation)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O8 - Extra context menu item: &AOL Toolbar Search - C:\ProgramData\AOL\ieToolbar\resources\en-GB\local\search.html ()
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O15 - HKCU\..Trusted Ranges: Range1 ([http] in Local intranet)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset...lineScanner.cab (Reg Error: Key error.)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.ma...r/ultrashim.cab (Reg Error: Key error.)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{BF540F66-5C86-4A97-88A6-67A755C73DA0}: DhcpNameServer = 192.168.1.1
O20 - HKLM Winlogon: Shell - (Explorer.exe) -C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) -C:\Windows\System32\userinit.exe (Microsoft Corporation)
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\Silhouette.jpg
O28 - HKLM ShellExecuteHooks: {AEB6717E-7E19-11d0-97EE-00C04FD91972} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 21:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2012/02/16 01:52:46 | 000,584,192 | ---- | C] (OldTimer Tools) -- C:\Users\Steve\Desktop\OTL.exe
[1 C:\Users\Steve\Documents\*.tmp files -> C:\Users\Steve\Documents\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2012/02/16 01:52:46 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Users\Steve\Desktop\OTL.exe
[2012/02/16 01:46:29 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2012/02/16 01:46:29 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2012/02/15 07:50:53 | 000,000,248 | ---- | M] () -- C:\ProgramData\hpqp.ini
[2012/02/15 07:46:52 | 000,314,048 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2012/02/15 07:46:24 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/02/15 07:34:59 | 002,388,474 | ---- | M] () -- C:\Windows\System32\drivers\N360\0502000.00D\Cat.DB
[2012/02/15 07:07:42 | 000,634,544 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2012/02/15 07:07:41 | 000,120,108 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2012/02/15 04:29:01 | 000,007,916 | ---- | M] () -- C:\Users\Steve\AppData\Local\d3d9caps.dat
[2012/02/01 12:37:35 | 000,002,140 | ---- | M] () -- C:\Users\Public\Desktop\Norton 360.lnk
[2012/01/28 05:27:32 | 000,000,172 | ---- | M] () -- C:\Windows\System32\drivers\N360\0502000.00D\isolate.ini
[1 C:\Users\Steve\Documents\*.tmp files -> C:\Users\Steve\Documents\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/05/18 21:51:30 | 000,001,940 | ---- | C] () -- C:\Users\Steve\AppData\Local\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2010/07/19 03:20:42 | 000,165,376 | ---- | C] () -- C:\Windows\System32\unrar.dll
[2010/07/19 03:20:39 | 000,000,038 | ---- | C] () -- C:\Windows\avisplitter.ini
[2010/07/19 03:20:23 | 000,790,528 | ---- | C] () -- C:\Windows\System32\xvidcore.dll
[2010/07/19 03:20:23 | 000,134,144 | ---- | C] () -- C:\Windows\System32\xvidvfw.dll
[2010/07/19 03:20:22 | 000,108,032 | ---- | C] () -- C:\Windows\System32\ff_vfw.dll
[2009/08/18 22:07:21 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2009/08/18 22:07:21 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
[2009/08/03 14:07:42 | 000,403,816 | ---- | C] () -- C:\Windows\System32\OGACheckControl.dll
[2009/08/03 14:07:42 | 000,230,768 | ---- | C] () -- C:\Windows\System32\OGAEXEC.exe
[2009/04/27 19:45:59 | 000,172,544 | ---- | C] () -- C:\Users\Steve\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/04/24 15:53:52 | 000,007,916 | ---- | C] () -- C:\Users\Steve\AppData\Local\d3d9caps.dat
[2009/04/20 23:52:23 | 000,027,839 | ---- | C] () -- C:\ProgramData\nvModes.001
[2009/04/20 23:48:57 | 000,027,839 | ---- | C] () -- C:\ProgramData\nvModes.dat
[2009/04/20 23:45:33 | 000,000,093 | ---- | C] () -- C:\Users\Steve\AppData\Local\fusioncache.dat
[2009/01/30 07:13:04 | 000,000,248 | ---- | C] () -- C:\ProgramData\hpqp.ini
[2009/01/30 06:32:50 | 000,011,164 | ---- | C] () -- C:\Windows\System32\drivers\nvphy.bin
[2008/10/26 11:05:08 | 000,000,428 | ---- | C] () -- C:\Windows\System32\ezdigsgn.dat
[2008/10/26 09:54:00 | 000,018,904 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchemaTrivial.bin
[2006/11/02 12:57:28 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2006/11/02 12:47:37 | 000,314,048 | ---- | C] () -- C:\Windows\System32\FNTCACHE.DAT
[2006/11/02 12:35:32 | 000,005,632 | ---- | C] () -- C:\Windows\System32\sysprepMCE.dll
[2006/11/02 10:33:01 | 000,634,544 | ---- | C] () -- C:\Windows\System32\perfh009.dat
[2006/11/02 10:33:01 | 000,287,440 | ---- | C] () -- C:\Windows\System32\perfi009.dat
[2006/11/02 10:33:01 | 000,120,108 | ---- | C] () -- C:\Windows\System32\perfc009.dat
[2006/11/02 10:33:01 | 000,030,674 | ---- | C] () -- C:\Windows\System32\perfd009.dat
[2006/11/02 10:23:21 | 000,215,943 | ---- | C] () -- C:\Windows\System32\dssec.dat
[2006/11/02 08:58:30 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2006/11/02 08:19:00 | 000,000,741 | ---- | C] () -- C:\Windows\System32\NOISE.DAT
[2006/11/02 07:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini
[2006/11/02 07:25:31 | 000,673,088 | ---- | C] () -- C:\Windows\System32\mlang.dat
[2006/03/09 09:58:00 | 001,060,424 | ---- | C] () -- C:\Windows\System32\WdfCoInstaller01000.dll

========== LOP Check ==========

[2009/05/02 22:22:07 | 000,000,000 | ---D | M] -- C:\Users\Steve\AppData\Roaming\ACD Systems
[2012/02/15 05:02:14 | 000,000,000 | ---D | M] -- C:\Users\Steve\AppData\Roaming\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
[2011/07/07 19:39:05 | 000,000,000 | ---D | M] -- C:\Users\Steve\AppData\Roaming\DAEMON Tools Lite
[2010/05/19 03:18:08 | 000,000,000 | ---D | M] -- C:\Users\Steve\AppData\Roaming\QuickScan
[2009/06/16 23:17:14 | 000,000,000 | ---D | M] -- C:\Users\Steve\AppData\Roaming\SkynetResearchDCP.449F66ACC381FDC604DC2AA255FEECEEBBBEE1E5.1
[2011/09/26 12:12:06 | 000,000,000 | ---D | M] -- C:\Users\Steve\AppData\Roaming\Spotify
[2009/04/25 00:30:46 | 000,000,000 | ---D | M] -- C:\Users\Steve\AppData\Roaming\Stardock
[2011/12/16 03:40:15 | 000,000,000 | ---D | M] -- C:\Users\Steve\AppData\Roaming\Tific
[2012/01/16 06:39:51 | 000,000,000 | ---D | M] -- C:\Users\Steve\AppData\Roaming\uTorrent
[2010/07/27 05:04:48 | 000,000,000 | ---D | M] -- C:\Users\Steve\AppData\Roaming\VS Revo Group
[2009/04/23 02:58:09 | 000,000,000 | ---D | M] -- C:\Users\Steve\AppData\Roaming\WildTangent
[2010/07/25 15:32:02 | 000,000,000 | ---D | M] -- C:\Users\Steve\AppData\Roaming\WinPatrol
[2012/02/15 07:42:58 | 000,032,622 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 123 bytes -> C:\ProgramData\Temp:322EAACD

< End of report >


Extras Txt:

OTL Extras logfile created on: 16/02/2012 02:42:38 - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Users\Steve\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000809 | Country: United Kingdom | Language: ENG | Date Format: dd/MM/yyyy

2.75 Gb Total Physical Memory | 0.77 Gb Available Physical Memory | 28.14% Memory free
2.87 Gb Paging File | 0.61 Gb Available in Paging File | 21.41% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 222.27 Gb Total Space | 1.18 Gb Free Space | 0.53% Space Free | Partition Type: NTFS
Drive D: | 10.61 Gb Total Space | 1.77 Gb Free Space | 16.65% Space Free | Partition Type: NTFS

Computer Name: STEVE-PC | User Name: Steve | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [ACDSee 11.0.Browse] -- "C:\Program Files\ACD Systems\ACDSee\11.0\ACDSeeQV11.exe" "%1" (ACD Systems)
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"VistaSp2" = Reg Error: Unknown registry data type -- File not found

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 0
"DisableNotifications" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{10AD896F-118D-4EE8-BE58-019374408BFE}" = protocol=6 | dir=in | app=c:\program files\firefly studios\stronghold 2\stronghold2.exe |
"{13E9D6E7-65F9-4E68-9BC5-F9E6E984AF55}" = protocol=6 | dir=in | app=c:\program files\2k games\firaxis games\sid meier's civilization 4 complete\beyond the sword\civ4beyondsword.exe |
"{2ED7199C-8CC3-40A3-ABA2-8A4E914D4F4F}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{492C4E2E-1A91-4477-9A4C-A9052F519686}" = protocol=17 | dir=in | app=c:\program files\2k games\firaxis games\sid meier's civilization 4 complete\warlords\civ4warlords.exe |
"{4ED127E6-B5C4-49B4-B304-DC04FA7CA947}" = dir=in | app=c:\program files\itunes\itunes.exe |
"{768B4CAE-0D5B-42DE-BE98-9B874BD53249}" = dir=in | app=c:\program files\common files\apple\apple application support\webkit2webprocess.exe |
"{7E63CC29-6D51-4B93-8158-FEE51AA2AA08}" = protocol=6 | dir=in | app=c:\program files\2k games\firaxis games\sid meier's civilization 4 complete\warlords\civ4warlords.exe |
"{961D760E-E9F6-47F4-AEC4-9984B89702AA}" = protocol=6 | dir=in | app=c:\program files\utorrent\utorrent.exe |
"{96FADBCC-41D9-4B69-AB77-437958D6B0A7}" = dir=in | app=c:\program files\hp\quickplay\qp.exe |
"{9DCA3F9D-31B2-4A26-88AC-EA2B26F33A39}" = protocol=17 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{A08F54D8-8447-4E5C-8ECC-23BA1CB9DE73}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{AF448433-139D-4A23-8D5E-3F0662938333}" = protocol=17 | dir=in | app=c:\program files\2k games\firaxis games\sid meier's civilization 4 complete\beyond the sword\civ4beyondsword.exe |
"{B0225D8B-FD4F-44B8-9124-173D9E7843F3}" = dir=in | app=c:\program files\hp\quickplay\qpservice.exe |
"{B48E766F-58A5-4406-93C3-644EF8478725}" = protocol=6 | dir=in | app=c:\program files\2k games\firaxis games\sid meier's civilization 4 complete\civilization4.exe |
"{BB70F942-32CB-48BC-A765-BD02D2641BCF}" = protocol=6 | dir=in | app=c:\program files\2k games\firaxis games\sid meier's civilization iv colonization\colonization.exe |
"{CC3871AD-B916-4D2D-8DAD-422462BFB8A4}" = protocol=17 | dir=in | app=c:\program files\firefly studios\stronghold 2\stronghold2.exe |
"{D662C038-41E9-431E-A45D-BA54FC4A8A84}" = protocol=6 | dir=in | app=c:\program files\microsoft office\office12\onenote.exe |
"{D7D70300-185B-4E61-9B9A-9374FFB1CB23}" = protocol=17 | dir=in | app=c:\program files\2k games\firaxis games\sid meier's civilization 4 complete\civilization4.exe |
"{EE250564-E24F-4EBF-BFCB-770240986111}" = protocol=17 | dir=in | app=c:\program files\utorrent\utorrent.exe |
"{FAB13281-6EB0-40D1-A164-03199E2F8F77}" = protocol=17 | dir=in | app=c:\program files\2k games\firaxis games\sid meier's civilization iv colonization\colonization.exe |
"{FC92EA0E-A43D-456F-974D-006C821AE3CF}" = dir=in | app=c:\program files\cyberlink\powerdirector\pdr.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0054A0F6-00C9-4498-B821-B5C9578F433E}" = HP Help and Support
"{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"{082702D5-5DD8-4600-BCE5-48B15174687F}" = HP Doc Viewer
"{0E7DBD52-B097-4F2B-A7C7-F105B0D20FDB}" = LightScribe System Software 1.14.17.1
"{154A4184-1A3D-4BF9-A5AE-4FA1660445F3}" = HP Total Care Advisor
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{16D2C649-CBA8-44EE-B730-12584667D487}" = Stronghold 2 Deluxe
"{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}" = YouTube Downloader 3.3
"{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite
"{20C53FA2-4307-4671-A93F-9463B29DFCF1}" = Symantec Technical Support Web Controls
"{228C6B46-64E2-404E-898A-EF0830603EF4}" = HPNetworkAssistant
"{254C37AA-6B72-4300-84F6-98A82419187E}" = ActiveCheck component for HP Active Support Library
"{26A24AE4-039D-4CA4-87B4-2F83216013FF}" = Java™ 6 Update 20
"{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}" = HP Update
"{300578F9-9EFF-4B93-9AB1-C0E5707EF463}" = ACDSee Photo Manager 2009
"{30D1F3D2-54CF-481D-A005-F94B0E98FEEC}" = Sid Meier's Civilization 4 Complete
"{343666E2-A059-48AC-AD67-230BF74E2DB2}" = Apple Application Support
"{34D2AB40-150D-475D-AE32-BD23FB5EE355}" = HP Quick Launch Buttons 6.40 H2
"{3877C901-7B90-4727-A639-B6ED2DD59D43}" = ESU for Microsoft Vista
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{3D3E663D-4E7E-4577-A560-7ECDDD45548A}" = PVSonyDll
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = NetWaiting
"{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"{415B2719-AD3A-4944-B404-C472DB6085B3}" = Cisco EAP-FAST Module
"{45D707E9-F3C4-11D9-A373-0050BAE317E1}" = HP DVD Play 3.7
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{57A5AEC1-97FC-474D-92C4-908FCC2253D4}" = HP Customer Experience Enhancements
"{65DA2EC9-0642-47E9-AAE2-B5267AA14D75}" = Activation Assistant for the 2007 Microsoft Office suites
"{669C7BD8-DAA2-49B6-966C-F1E2AAE6B17E}" = Cisco PEAP Module
"{669D4A35-146B-4314-89F1-1AC3D7B88367}" = HPAsset component for HP Active Support Library
"{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1" = Revo Uninstaller Pro 2.2.3
"{69464949-AD9C-4C98-933F-C32FFC86F3C8}" = Doomsday
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{79155F2B-9895-49D7-8612-D92580E0DE5B}" = Bonjour
"{7BE15435-2D3E-4B58-867F-9C75BED0208C}" = QuickTime
"{7E64B067-2EF5-4CC0-9CA9-06589057983D}" = Capitalism II
"{7F752BAB-4AFD-4138-983D-7E9E7CFE077D}" = GameSpy Comrade
"{8153ED9A-C94A-426E-9880-5E6775C08B62}" = Apple Mobile Device Support
"{82C36957-D2B8-4EF2-B88C-5FA03AA848C7-110378170}" = Catan - The Computer Game
"{83770D14-21B9-44B3-8689-F7B523F94560}" = Cisco LEAP Module
"{846DDADA-0239-4B67-A6B1-33658863793B}" = HPTCSSetup
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{9ADABDDE-9644-461B-9E73-83FA3EFCAB50}" = HP Wireless Assistant
"{AC76BA86-7AD7-1033-7B44-A95000000001}" = Adobe Reader 9.5.0
"{AC76BA86-7AD7-5464-3428-900000000004}" = Spelling Dictionaries Support For Adobe Reader 9
"{AD72CFB4-C2BF-424E-9DF0-C7BAD1F30A11}" = Adobe Shockwave Player
"{AFF7E080-1974-45BF-9310-10DE1A1F5ED0}" = Adobe AIR
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B2FE1952-0186-46c3-BAEC-A80AA35AC5B8}_Display.ControlPanel" = NVIDIA Control Panel 260.99
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver" = NVIDIA Graphics Driver 260.99
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX" = NVIDIA PhysX System Software 260.99
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver" = NVIDIA HD Audio Driver 1.1.9.0
"{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_installer" = NVIDIA Install Application
"{B6D0B141-B2BE-4DD0-B08F-B9186F3E36B3}" = HP User Guides 0118
"{B7588D45-AFDC-4C93-9E2E-A100F3554B64}" = Microsoft Fix it Center
"{B7DBF6E8-0D17-4BE4-853B-ACD6EFBD4A1F}" = iTunes
"{B9DB4C76-01A4-46D5-8910-F7AA6376DBAF}" = NVIDIA PhysX
"{C3A32068-8AB1-4327-BB16-BED9C6219DC7}" = Atheros Driver Installation Program
"{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"{c9920352-04e6-469d-bab8-e2b9c7c75415}.sdb" = Microsoft Automated Troubleshooting Services Shim
"{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{CE7E3BE0-2DD3-4416-A690-F9E4A99A8CFF}" = HP Active Support Library
"{DC24971E-1946-445D-8A82-CE685433FA7D}" = Realtek USB 2.0 Card Reader
"{DD35C328-F115-BEDA-6EEE-E00C5AACCCBC}" = muvee Reveal
"{EA450D5D-95EA-4FD0-B8B0-6D8E68FBE2C7}" = Impulse
"{ECEE0279-785F-4CB3-9F28-E69813234BF8}" = SPORE Creature Creator Trial Edition
"{EF36A836-BF89-4A4F-B079-057B0C68C1E0}" = Sid Meier's Civilization IV Colonization
"{FE0646A7-19D0-41B4-A2BB-2C35D644270D}" = Windows Live OneCare safety scanner
"Activation Assistant for the 2007 Microsoft Office suites" = Activation Assistant for the 2007 Microsoft Office suites
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"AOL Toolbar" = AOL Toolbar 5.0
"CCleaner" = CCleaner
"CNXT_AUDIO_HDA" = Conexant HD Audio
"CNXT_MODEM_HDAUDIO_HERMOSA_HSF" = HDAUDIO Soft Data Fax Modem with SmartCP
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"DjVuLibre+DjView" = DjVuLibre+DjView
"EVEREST Home Edition_is1" = EVEREST Home Edition v2.20
"Galactic Civilizations II" = Galactic Civilizations II
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"Impulse" = Impulse
"InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
"InstallShield_{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}" = CyberLink DVD Suite
"InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}" = Power2Go
"InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = LabelPrint
"InstallShield_{CB099890-1D5F-11D5-9EA9-0050BAE317E1}" = PowerDirector
"KLiteCodecPack_is1" = K-Lite Codec Pack 6.2.0 (Full)
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Might and Magic® VI" = Might and Magic® VI
"Mozilla Firefox 8.0.1 (x86 en-US)" = Mozilla Firefox 8.0.1 (x86 en-US)
"N360" = Norton 360
"NVIDIA Drivers" = NVIDIA Drivers
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"SystemRequirementsLab" = System Requirements Lab
"The Guild 2 - Pirates of the European Seas" = The Guild 2 - Pirates of the European Seas
"uTorrent" = µTorrent
"Veetle TV" = Veetle TV 0.9.18
"WildTangent hp Master Uninstall" = My HP Games
"WinPatrol" = WinPatrol
"WinRAR archiver" = WinRAR archiver

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Spotify" = Spotify
"uTorrent" = µTorrent

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 08/02/2012 21:54:54 | Computer Name = Steve-PC | Source = HP AdvisorUpdate | ID = 0
Description = Could not find a part of the path 'C:\_pack6\hp-advisor\src\HPAdvisor\Shared\Content\xsd\HPAdvisor.xsd'.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String
path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare
share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize) at System.Xml.XmlDownloadManager.GetStream(Uri
uri, ICredentials credentials) at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri,
String role, Type ofObjectToReturn) at System.Xml.XmlReader.Create(String inputUri,
XmlReaderSettings settings, XmlParserContext inputContext) at System.Xml.Schema.XmlSchemaSet.Add(String
targetNamespace, String schemaUri) at HPAdvisor.Common.Content.CategoryCollection.ValidateDocument(String
path) ValidateDocument failed Business\SearchTargets.xml

Error - 08/02/2012 22:01:42 | Computer Name = Steve-PC | Source = Application Hang | ID = 1002
Description = The program iexplore.exe version 9.0.8112.16421 stopped interacting
with Windows and was closed. To see if more information about the problem is available,
check the problem history in the Problem Reports and Solutions control panel. Process
ID: ce8 Start Time: 01cce6ce54b33d50 Termination Time: 62

Error - 08/02/2012 22:05:07 | Computer Name = Steve-PC | Source = WinMgmt | ID = 10
Description =

Error - 08/02/2012 22:07:16 | Computer Name = Steve-PC | Source = HP AdvisorUpdate | ID = 0
Description = Could not find a part of the path 'C:\_pack6\hp-advisor\src\HPAdvisor\Shared\Content\xsd\HPAdvisor.xsd'.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String
path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare
share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize) at System.Xml.XmlDownloadManager.GetStream(Uri
uri, ICredentials credentials) at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri,
String role, Type ofObjectToReturn) at System.Xml.XmlReader.Create(String inputUri,
XmlReaderSettings settings, XmlParserContext inputContext) at System.Xml.Schema.XmlSchemaSet.Add(String
targetNamespace, String schemaUri) at HPAdvisor.Common.Content.CategoryCollection.ValidateDocument(String
path) ValidateDocument failed Business\SearchTargets.xml

Error - 11/02/2012 02:23:29 | Computer Name = Steve-PC | Source = Application Error | ID = 1000
Description = Faulting application iexplore.exe, version 9.0.8112.16421, time stamp
0x4d76255d, faulting module Flash11e.ocx, version 11.1.102.55, time stamp 0x4eaf89fc,
exception code 0xc0000005, fault offset 0x004050e3, process id 0x1cb8, application
start time 0x01cce6cff3b1ecb2.

Error - 11/02/2012 17:59:05 | Computer Name = Steve-PC | Source = WinMgmt | ID = 10
Description =

Error - 11/02/2012 18:02:39 | Computer Name = Steve-PC | Source = HP AdvisorUpdate | ID = 0
Description = Could not find a part of the path 'C:\_pack6\hp-advisor\src\HPAdvisor\Shared\Content\xsd\HPAdvisor.xsd'.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String
path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare
share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String
msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode
mode, FileAccess access, FileShare share, Int32 bufferSize) at System.Xml.XmlDownloadManager.GetStream(Uri
uri, ICredentials credentials) at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri,
String role, Type ofObjectToReturn) at System.Xml.XmlReader.Create(String inputUri,
XmlReaderSettings settings, XmlParserContext inputContext) at System.Xml.Schema.XmlSchemaSet.Add(String
targetNamespace, String schemaUri) at HPAdvisor.Common.Content.CategoryCollection.ValidateDocument(String
path) ValidateDocument failed Business\SearchTargets.xml

Error - 13/02/2012 11:38:59 | Computer Name = Steve-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: Continuously busy for more than a second

Error - 13/02/2012 11:39:00 | Computer Name = Steve-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledEvent 2262

Error - 13/02/2012 11:39:00 | Computer Name = Steve-PC | Source = Bonjour Service | ID = 100
Description = Task Scheduling Error: m->NextScheduledSPRetry 2262

[ System Events ]
Error - 15/02/2012 02:45:34 | Computer Name = Steve-PC | Source = volmgr | ID = 262193
Description = Configuring the Page file for crash dump failed. Make sure there is
a page file on the boot partition and that is large enough to contain all physical
memory.

Error - 15/02/2012 02:45:51 | Computer Name = Steve-PC | Source = volmgr | ID = 262193
Description = Configuring the Page file for crash dump failed. Make sure there is
a page file on the boot partition and that is large enough to contain all physical
memory.

Error - 15/02/2012 02:46:01 | Computer Name = Steve-PC | Source = EventLog | ID = 6008
Description = The previous system shutdown at 06:43:45 on 15/02/2012 was unexpected.

Error - 15/02/2012 02:47:00 | Computer Name = Steve-PC | Source = Service Control Manager | ID = 7000
Description =

Error - 15/02/2012 03:27:42 | Computer Name = Steve-PC | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20
Description =

Error - 15/02/2012 03:32:08 | Computer Name = Steve-PC | Source = Microsoft-Windows-WindowsUpdateClient | ID = 20
Description =

Error - 15/02/2012 03:44:44 | Computer Name = Steve-PC | Source = volmgr | ID = 262193
Description = Configuring the Page file for crash dump failed. Make sure there is
a page file on the boot partition and that is large enough to contain all physical
memory.

Error - 15/02/2012 03:44:58 | Computer Name = Steve-PC | Source = volmgr | ID = 262193
Description = Configuring the Page file for crash dump failed. Make sure there is
a page file on the boot partition and that is large enough to contain all physical
memory.

Error - 15/02/2012 03:47:05 | Computer Name = Steve-PC | Source = Service Control Manager | ID = 7000
Description =

Error - 15/02/2012 03:52:05 | Computer Name = Steve-PC | Source = Service Control Manager | ID = 7022
Description =


< End of report >
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#2
havredave

havredave

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Hi, welcome to GeeksToGo! I'm havredave, and I'll do my best to help you fix whatever it is that ails your computer.

Just a few things before we begin, to ease the process on both of us:
  • Please don't run any scanning or cleaning software without my direction, as it can make things worse and take longer in the long run.
  • Please be patient. A good cleaning can take quite a while, and usually involves many steps before it is complete. I may not post back quickly, because I often have to research issues or run ideas by my peers for a more thorough fix.
  • You may wish to print out each instruction post in case you lose Internet connectivity (using safe mode, for example), so you can complete the fix.
  • If you have any question on any step, or if something doesn't work as described, please stop and ask before we proceed. Better safe than sorry!
  • Please paste your logs into your replies instead of attaching them. This makes it far easier to review. Feel free to use multiple replies if you need to.
  • Please stick with me until I let you know we're finished. Even if the machine is running better, it doesn't mean it's clean.

Please post back and let me know you're still here and still need help, then I'll see what I can do for you. :)
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#3
emufix

emufix

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Hi Havredave,

I'm still here and I still need help.

Many thanks,
Emufix
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#4
havredave

havredave

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Ok, great. :)

It looks like you've been looking for resolution to this problem for a long, long time. I'll try to take a slightly different approach than most of the helpers have so far, and see if we get any different results.

The utility I like to start off with when I really have no idea what's taking up my space is called WinDirStat.

It allows me to view what's on my drive(s) in a graphical fashion, so I can spot things that are gobbling up more room than they should be.

I'd like you to download and run that, and just look around a bit. Please don't delete anything yet; I'd like to know what you find is using the most space. Either we'll find out what's gobbling up the room and shouldn't be, or perhaps you'll be surprised and find that it's regular items like music or video, etc.

It takes a little bit of time to take an inventory, but once it does, it'll give you a really nice view of what's there. You can hover your mouse over the sections in the graphical map to see what each item is, and where it's at. You can also open up folders in the menu portion to see how much space each folder is taking up on the hard drive.

The graphical section will use all of the area associated with it, so don't expect to see a section of empty room there - it's meant to show what is taking up the room that's used, not to show you the usage of available room.

If you would, report back with a brief synopsis of which items are taking up the most space, and we can go from there.

My regular hours to be on forum are M-F, 8:30am - 5:00pm or so, MST (GMT-7). I do check in occasionally on weekends, but not regularly.
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#5
havredave

havredave

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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#6
emufix

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Hi Havredav,

I've installed WinDirStat and had a look. Nothing screams out. I've used this program before and it never really points to anything in particular and say "this part of your harddrive is been taken up by useless crap". I'm experiencing problems with harddrive space yet again. I was jumping between 2.3 GB freespace and 0.6 GB freespace. I would have to restart the computer twice to get back to that 2.3 GB freespace on the harddrive. Right now I have 330 MB of freespace, no mater how many times I restart my computer it is not getting above 1 GB. This has only started happening from today and as you can see this problem is quite silly and unacceptable.

WinDirStat does show "System Volume Information" at 1.7 GB and "pagefile.sys" at 1.2 GB.

Windows folder takes up 22.3 GB.

Norton 360 is forever telling me that the Harddrive is experiencing heavy use thank to Microsoft System Indexing.

Any of this a help? What should I be looking for, doing?

Thanks,
Emufix

Edited by emufix, 03 April 2012 - 01:25 AM.

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#7
emufix

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Hi Havredav,

Further info, just cleared System Restore and then created a system restore point. Managed to make more freespace so now it is 1.68 GB freespace instead of 330 MB. Problem will be when I reboot my computer at some point in the futre is that this number will change again no doubt.

That "System Volume Information" folder reduced in size from 1.7 GB to 998.7 KB, i.e. it all but disappeared. "pagefile.sys" is still 1.2 GB though.
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#8
havredave

havredave

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Using Windirstat, don't look for single files that are taking up masses of space. What you're looking for are groups of files. They'll be the same color, and clustered together. Simply drag the mouse over them to see what they are. You can then determine what folder(s) they're in, and we can formulate a plan to clean them up.

If you still can't figure out what group of files is taking up the majority, I'll try to find an alternative program that can show me what I need to know in a log file format. Let me know what you're able to find, and we'll go from there.
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#9
havredave

havredave

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Just in case you don't get any other useful information out of Windirstat, I've come up with another method for me to see what's going on:

I'd like to get a snapshot of what folders are storing data on your machine:
  • Please download DU from Microsoft, and save it to your desktop.
  • Extract all of the files from the downloaded package:
    • Right Click on DU.zip, the file you just downloaded. Choose "Extract All...".
    • The default location should be on your desktop, in the DU folder, which is what we want. Press Next.
    • Press Next again, then Finish.
    • You should now be looking at a folder with du.exe in it, and an end user lisence agreement that you may wish to read.
  • Open a command prompt: Click start, All Programs, Accessories, Command Prompt (or click Start, press Run, and type cmd in the box, and press enter).

    At the command prompt, type cd desktop, and press enter. Next, type cd DU, and press enter.

    Now, type this, and press enter when you're done typing. Spacing is important:
    du -c -v c:\ > out.txt

    Click "Agree" to the box that comes up, then sit back and wait.

    This should take a while to run, during which your hard drive activity light will be very active. Your machine may be almost unresponsive during this time, so please let it run undisturbed. When it's finished, it'll give you a C: prompt again, and blink quietly, waiting for you.

    Close the command prompt after du is finished.

    Right click out.txt and choose Send To -> Compressed (zipped) Folder. Windows will squeeze the bits out of our file, and leave you with out.zip, which will be much smaller than the likely very large out.txt file.


Please attach the out.zip file (located in your DU folder) to your next post.
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#10
emufix

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I'll run the report this weekend and get it to you on Monday.
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#11
havredave

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Sounds good. I'll be away for the weekend for the most part anyway, so Monday is perfect.
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#12
emufix

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Hi Havredave,

Completed report.

Here is it.

Sorry for the delay.

Emufix.

Attached Files

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#13
havredave

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Great, we have some progress!

Next, please follow these instructions:



Download OTL to your Desktop, if you don't still have it.
  • Double click on the OTL icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Press the "None" button. The button will change to say "Standard", which is what it should say for this scan.
  • Copy the text from the codeblock below (ctrl-c) and paste it (ctrl-v) into the Custom Scans/Fixes box.

    %USERPROFILE%\Downloads\*.* /s
  • Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open one notepad window with a new OTL.Txt. This is saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of this file, and post it in your topic.

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#14
emufix

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Hi Havredave,

Too much data to post as you suggested so here is an attachment instead containing the report.

Note this folder is most used by me to sort my files. Nothing to do with Windows operation files which is what actually causes the hard drive to jump up and down so much regarding freespace. That is probably a problem caused by system restore and temp files, memory caching, page caching etc.

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  • Attached File  OTL.zip   87.64KB   30 downloads

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#15
havredave

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Before I go through the attachment, you should know that the downloads folder is your problem. It's over 177GB, which is the lion's share of your hard drive space.

There is no infection, and Windows isn't gobbling up your hard drive space. In fact, Windows itself is using what I would expect it to use. Windows does use temporary data, but that really isn't the problem here.

Clear up your downloads folder, and your problem will go away.

If the issue happens again, check that folder first, then we'll dig more. See what you can do now, and let me know how it goes. I'll ignore going through your list of downloaded files at this time. :)
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