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Computer is running very slowly [Solved]


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#16
CompCav

CompCav

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Good night!
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#17
CompCav

CompCav

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Step 1.

  • Click Windows Key + R
  • Type services.msc, hit ENTER
  • Find DNS client, Double click on it to open it. It will look similar to the picture below.
  • Under Startup type: select Automatic
  • Under Service Status: Click Start button so that it shows
  • Service Starus: Started
  • Click Apply if available then click OK
  • Reboot the computer so the changes take effect.
Posted Image


Step 2.

Please download Malwarebytes' Anti-Malware

Double Click mbam-setup.exe to install the application. Please do not accept the trial right now. We just want to run it on demand.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.


Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



Step 3.

Run ESET Online Scan

Note: You can use either Internet Explorer or Mozilla FireFox for this scan.

Vista / 7 users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.

Please go here then click on: Posted Image

If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
All of the following instructions work with either Internet Explorer or Mozilla FireFox.

  • Select the option YES, I accept the Terms of Use then click on: Posted Image
  • When prompted allow Add-On/Active X to install.
  • Make sure that the option Scan archives is checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Posted Image
  • The virus signature database will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically. The scan may take several hours.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close, make sure you copy the logfile first!
  • Now click on: Posted Image
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.


Step 4.

Security Check
Download Security Check by screen317 from here or here.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.


Step 5,

Please post:

mbam log
eset log
checkup.txt


Is the computer still performing well? If not what are the issues?
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#18
puthu

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Hi comcav,

I dont know whats going on. I opened the computer today to do the work you asked me to. I managed to do step 1 without any hickups but when i tried to download Malware, the I explorer closed down saying it wanted to restart. I am sending this message from another computer as my computer has gone back to the slow speed all over again. Please advise.
I will keep trying to do step 2 but the computer has slowed down once again.
thanks
allen
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#19
CompCav

CompCav

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Rerun Step 5. in Post #7 an OTL scan and post it for me.

CompCav
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#20
CompCav

CompCav

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Also go to Windows Update and perform all critical and important updates. You are on IE 7 and Vista users should be on IE 9.

Click Start >> Control Panel >> System and Security >> under Windows Update Check for Updates
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#21
puthu

puthu

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Hi ComCav,

Step 5 in Post #7 as requested, here is the log :

OTL logfile created on: 07/03/2012 7:31:32 PM - Run 8
OTL by OldTimer - Version 3.2.35.1 Folder = C:\Users\Allen\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 7.0.6002.18005)
Locale: 00001009 | Country: Canada | Language: ENC | Date Format: dd/MM/yyyy

2.99 Gb Total Physical Memory | 1.38 Gb Available Physical Memory | 46.11% Memory free
6.91 Gb Paging File | 5.26 Gb Available in Paging File | 76.17% Paging File free
Paging file location(s): c:\pagefile.sys 4096 4096 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 232.88 Gb Total Space | 197.72 Gb Free Space | 84.90% Space Free | Partition Type: NTFS

Computer Name: ALLEN-PC | User Name: Allen | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2012/03/06 23:10:31 | 000,584,704 | ---- | M] (OldTimer Tools) -- C:\Users\Allen\Desktop\OTL.exe
PRC - [2012/03/06 21:15:30 | 000,208,896 | ---- | M] (Realtek Semiconductor Corp.) -- C:\Users\Allen\AppData\Local\temp\RtkBtMnt.exe
PRC - [2012/01/16 20:00:55 | 000,247,968 | ---- | M] (Adobe Systems, Inc.) -- C:\Windows\System32\Macromed\Flash\FlashUtil11e_ActiveX.exe
PRC - [2011/05/15 18:01:44 | 000,478,720 | ---- | M] (Crossrider) -- C:\Program Files\CrossriderWebApps\Crossrider.exe
PRC - [2010/09/14 18:56:35 | 000,352,976 | ---- | M] (Kaspersky Lab ZAO) -- C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\avp.exe
PRC - [2010/07/02 00:34:46 | 000,129,720 | ---- | M] (Kaspersky Lab ZAO) -- C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\klwtblfs.exe
PRC - [2009/04/11 02:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\Windows\explorer.exe
PRC - [2009/03/17 21:39:33 | 000,171,448 | ---- | M] (Google Inc.) -- C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
PRC - [2008/05/02 00:15:46 | 000,015,872 | ---- | M] () -- C:\Program Files\Unlocker\UnlockerAssistant.exe
PRC - [2008/03/24 21:37:18 | 000,462,848 | ---- | M] (Acer Inc.) -- C:\Acer\Empowering Technology\ePower\ePower_DMC.exe
PRC - [2008/01/20 22:23:32 | 001,008,184 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Windows Defender\MSASCui.exe
PRC - [2008/01/20 22:23:32 | 000,319,544 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Windows Defender\MpCmdRun.exe
PRC - [2008/01/11 20:50:16 | 000,030,312 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
PRC - [2008/01/09 21:43:28 | 000,323,584 | ---- | M] (Acer Inc.) -- C:\Acer\Empowering Technology\Acer.Empowering.Framework.Supervisor.exe
PRC - [2008/01/07 20:25:14 | 004,853,760 | ---- | M] (Realtek Semiconductor) -- C:\Windows\RtHDVCpl.exe
PRC - [2008/01/07 19:51:46 | 000,858,632 | ---- | M] (Dritek System Inc.) -- C:\Program Files\Launch Manager\LManager.exe
PRC - [2008/01/03 04:55:52 | 000,506,416 | ---- | M] (Egis Incorporated) -- C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe
PRC - [2008/01/03 04:55:48 | 000,521,776 | ---- | M] (Egis Incorporated) -- C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe
PRC - [2007/12/20 14:33:14 | 000,761,856 | ---- | M] (Acer Inc.) -- C:\Acer\Empowering Technology\eNet\eNMTray.exe
PRC - [2007/12/20 14:32:04 | 000,131,072 | ---- | M] (Acer Inc.) -- C:\Acer\Empowering Technology\eNet\eNet Service.exe
PRC - [2007/12/19 21:09:22 | 000,024,576 | ---- | M] () -- C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe
PRC - [2007/11/27 21:54:36 | 000,110,592 | ---- | M] () -- C:\Acer\Mobility Center\MobilityService.exe
PRC - [2007/10/03 18:45:02 | 000,358,936 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2007/10/03 18:44:58 | 000,178,712 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2007/10/01 19:42:36 | 000,024,576 | ---- | M] (Acer Inc.) -- C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe
PRC - [2007/09/20 16:57:28 | 000,167,936 | ---- | M] (acer) -- C:\Acer\Empowering Technology\ePower\ePowerSvc.exe
PRC - [2007/09/07 15:35:10 | 000,102,400 | ---- | M] (Synaptics, Inc.) -- C:\Program Files\Synaptics\SynTP\SynTPStart.exe
PRC - [2007/08/06 16:41:06 | 000,069,632 | ---- | M] (Software 2000 Limited) -- C:\Windows\System32\spool\drivers\w32x86\3\HP1006MC.EXE
PRC - [2007/05/08 23:48:26 | 000,053,248 | ---- | M] (Bison Inc.) -- C:\Windows\BR040286.exe


========== Modules (No Company Name) ==========

MOD - [2012/02/17 10:16:32 | 000,998,400 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Management\8b5f54e3b382fc1720c76557ef8c8bc3\System.Management.ni.dll
MOD - [2012/02/17 10:13:33 | 000,212,992 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.ServiceProce#\d0cf808e33a5123b33010b933d3b1597\System.ServiceProcess.ni.dll
MOD - [2012/02/17 10:12:23 | 011,820,032 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\2598077ccea480c6120d3a1ad4455be0\System.Web.ni.dll
MOD - [2012/02/17 10:11:51 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\5c3bfd69e0c268baff0d169e11a6a784\System.Runtime.Remoting.ni.dll
MOD - [2012/02/17 10:10:28 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\7fd6c62196829d1e2dce5a253145d51a\System.Configuration.ni.dll
MOD - [2012/02/17 09:58:33 | 005,450,752 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\d9f0f1dc8cbdb81f1ba122d77a6ab710\System.Xml.ni.dll
MOD - [2012/02/17 09:55:45 | 012,430,848 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\65450889f3742aada2a6c0cf8e6173e3\System.Windows.Forms.ni.dll
MOD - [2012/02/17 09:52:59 | 001,587,200 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\137696d0416b65dbc1561152971488b4\System.Drawing.ni.dll
MOD - [2012/02/17 09:25:09 | 007,953,408 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\c50133cb67d7c013fa31e1ffb942060b\System.ni.dll
MOD - [2011/10/17 17:38:09 | 011,490,816 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\b6632a8b2f276a8e31f5b0f6b2006cd1\mscorlib.ni.dll
MOD - [2011/05/15 18:01:02 | 000,442,880 | ---- | M] () -- C:\Program Files\CrossriderWebApps\Crossrider.dll
MOD - [2008/05/02 00:15:46 | 000,015,872 | ---- | M] () -- C:\Program Files\Unlocker\UnlockerAssistant.exe
MOD - [2008/05/02 00:15:35 | 000,004,608 | ---- | M] () -- C:\Program Files\Unlocker\UnlockerHook.dll
MOD - [2008/01/09 21:43:12 | 000,057,344 | ---- | M] () -- C:\Acer\Empowering Technology\Acer.Empowering.Framework.DialogManager.dll
MOD - [2008/01/09 21:42:54 | 000,024,576 | ---- | M] () -- C:\Acer\Empowering Technology\Acer.Empowering.Framework.PasswordSetting.dll
MOD - [2008/01/03 05:00:48 | 000,227,888 | ---- | M] () -- C:\Acer\Empowering Technology\eDataSecurity\x86\ShowErrMsg.dll
MOD - [2007/12/20 16:58:00 | 000,679,936 | ---- | M] () -- C:\Acer\Empowering Technology\eLock\eLockCTL.dll
MOD - [2007/12/20 14:33:26 | 000,249,856 | ---- | M] () -- C:\Acer\Empowering Technology\eNet\eNetPlugin.dll
MOD - [2007/12/19 21:09:38 | 000,028,672 | ---- | M] () -- C:\Acer\Empowering Technology\eSettings\eSettings.Plugin.dll
MOD - [2007/12/19 21:08:54 | 000,155,648 | ---- | M] () -- C:\Acer\Empowering Technology\eSettings\eSettings.Presenter.dll
MOD - [2007/12/19 21:08:28 | 003,420,160 | ---- | M] () -- C:\Acer\Empowering Technology\eSettings\eSettings.View.dll
MOD - [2007/12/19 21:08:10 | 000,032,768 | ---- | M] () -- C:\Acer\Empowering Technology\eSettings.Model.ComputerInterfaces.dll
MOD - [2007/09/20 17:01:12 | 000,208,896 | ---- | M] () -- C:\Acer\Empowering Technology\ePower\SysHook.dll
MOD - [2007/09/11 12:59:04 | 000,307,200 | ---- | M] () -- C:\Acer\Empowering Technology\ePresentation\ePresentationCTL.dll
MOD - [2007/08/20 16:10:18 | 000,249,856 | ---- | M] () -- C:\Windows\System32\igfxTMM.dll
MOD - [2003/06/07 17:30:08 | 000,057,344 | ---- | M] () -- C:\Program Files\Launch Manager\PowerUtl.dll


========== Win32 Services (SafeList) ==========

SRV - [2010/09/14 18:56:35 | 000,352,976 | ---- | M] (Kaspersky Lab ZAO) [Auto | Running] -- C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\avp.exe -- (AVP)
SRV - [2008/01/20 22:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2008/01/11 20:50:16 | 000,030,312 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe -- (BcmSqlStartupSvc)
SRV - [2008/01/03 04:55:52 | 000,506,416 | ---- | M] (Egis Incorporated) [Auto | Running] -- C:\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exe -- (eDataSecurity Service)
SRV - [2007/12/20 14:32:04 | 000,131,072 | ---- | M] (Acer Inc.) [Auto | Running] -- C:\Acer\Empowering Technology\eNet\eNet Service.exe -- (eNet Service)
SRV - [2007/12/19 21:09:22 | 000,024,576 | ---- | M] () [Auto | Running] -- C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe -- (eSettingsService)
SRV - [2007/11/27 21:54:36 | 000,110,592 | ---- | M] () [Auto | Running] -- C:\Acer\Mobility Center\MobilityService.exe -- (MobilityService)
SRV - [2007/10/03 18:45:02 | 000,358,936 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON) Intel®
SRV - [2007/10/01 19:42:36 | 000,024,576 | ---- | M] (Acer Inc.) [Auto | Running] -- C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe -- (eLockService)
SRV - [2007/09/20 16:57:28 | 000,167,936 | ---- | M] (acer) [Auto | Running] -- C:\Acer\Empowering Technology\ePower\ePowerSvc.exe -- (WMIService)


========== Driver Services (SafeList) ==========

DRV - [2010/09/14 18:56:35 | 000,488,024 | ---- | M] (Kaspersky Lab) [File_System | System | Running] -- C:\Windows\System32\drivers\klif.sys -- (KLIF)
DRV - [2010/06/09 20:43:52 | 000,011,352 | ---- | M] (Kaspersky Lab ZAO) [Kernel | System | Running] -- C:\Windows\System32\drivers\kl2.sys -- (kl2)
DRV - [2010/06/09 20:43:50 | 000,132,184 | ---- | M] (Kaspersky Lab ZAO) [Kernel | Boot | Running] -- C:\Windows\system32\DRIVERS\kl1.sys -- (kl1)
DRV - [2010/04/22 22:07:34 | 000,022,104 | ---- | M] (Kaspersky Lab ZAO) [Kernel | System | Running] -- C:\Windows\System32\drivers\klim6.sys -- (KLIM6)
DRV - [2009/11/02 23:27:16 | 000,019,984 | ---- | M] (Kaspersky Lab) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\klmouflt.sys -- (klmouflt)
DRV - [2009/09/05 17:25:36 | 001,183,744 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\athr.sys -- (athr)
DRV - [2008/01/20 22:23:20 | 002,225,664 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\System32\drivers\NETw3v32.sys -- (NETw3v32) Intel®
DRV - [2007/11/30 18:51:34 | 000,015,392 | ---- | M] (Acer, Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\int15.sys -- (int15)
DRV - [2007/10/29 17:46:42 | 000,829,096 | ---- | M] (Bison Electronics. Inc. ) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\BisonC07.sys -- (Cam5607)
DRV - [2007/05/02 07:52:00 | 000,290,816 | ---- | M] (Texas Instruments) [Kernel | On_Demand | Running] -- C:\Windows\System32\drivers\tifm21.sys -- (tifm21)
DRV - [2006/11/28 20:44:52 | 000,008,192 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Running] -- C:\Windows\System32\drivers\XAudio.sys -- (XAudio)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://en.ca.acer.yahoo.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant =
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}


IE - HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://global.acer.com [binary data]
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://global.acer.com [binary data]
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-534116950-1332898044-2559044525-1003\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar =
IE - HKU\S-1-5-21-534116950-1332898044-2559044525-1003\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page =
IE - HKU\S-1-5-21-534116950-1332898044-2559044525-1003\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
IE - HKU\S-1-5-21-534116950-1332898044-2559044525-1003\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKU\S-1-5-21-534116950-1332898044-2559044525-1003\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll (Yahoo! Inc.)
IE - HKU\S-1-5-21-534116950-1332898044-2559044525-1003\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKU\S-1-5-21-534116950-1332898044-2559044525-1003\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKU\S-1-5-21-534116950-1332898044-2559044525-1003\..\SearchScopes\{DECA3892-BA8F-44b8-A993-A466AD694AE4}: "URL" = http://ca.search.yah...ms}&fr=chr-acer
IE - HKU\S-1-5-21-534116950-1332898044-2559044525-1003\..\SearchScopes\{E6F8E096-4836-47C0-8883-6A99317FB847}: "URL" = http://search.yahoo....=utf-8&fr=b1ie7
IE - HKU\S-1-5-21-534116950-1332898044-2559044525-1003\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.1.10111.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeLive,version=1.5: C:\Program Files\Microsoft\Office Live\npOLW.dll (Microsoft Corp.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@pages.tvunetworks.com/WebPlayer: C:\Windows\system32\TVUAx\npTVUAx.dll (TVU networks)
FF - HKCU\Software\MozillaPlugins\@talk.google.com/GoogleTalkPlugin: C:\Users\Allen\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll (Google)
FF - HKCU\Software\MozillaPlugins\@talk.google.com/O3DPlugin: C:\Users\Allen\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll ()
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Allen\AppData\Local\Google\Update\1.3.21.99\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Allen\AppData\Local\Google\Update\1.3.21.99\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\ProgramData\CodecCheck\firefox [2011/11/25 10:55:44 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Thunderbird\Extensions\\{eea12ec4-729d-4703-bc37-106ce9879ce2}: C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\THBExt [2010/09/07 01:55:19 | 000,000,000 | ---D | M]

[2009/02/04 06:43:58 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Allen\AppData\Roaming\Mozilla\Extensions
[2009/02/04 06:43:58 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Allen\AppData\Roaming\Mozilla\Extensions\[email protected]

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}{google:instantFieldTrialGroupParameter}client=chrome&hl={language}&q={searchTerms}
CHR - Extension: No name found = C:\Users\Allen\AppData\Local\Google\Chrome\User Data\Default\Extensions\ihflimipbcaljfnojhhknppphnnciiif\1.4.1_0\
CHR - Extension: No name found = C:\Users\Allen\AppData\Local\Google\Chrome\User Data\Default\Extensions\nneajnkjbffgblleaoojgaacokifdkhm\2.1.2.145_0\

O1 HOSTS File: ([2012/03/06 21:12:05 | 000,000,098 | ---- | M]) - C:\Windows\System32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (IEVkbdBHO Class) - {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\ievkbd.dll (Kaspersky Lab ZAO)
O2 - BHO: (CrossRider) - {A876E312-7D08-401a-B7A6-FAFC5DC2F292} - C:\Program Files\CrossriderWebApps\Crossrider.dll ()
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\Program Files\Google\GoogleToolbar1.dll (Google Inc.)
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (FilterBHO Class) - {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\klwtbbho.dll (Kaspersky Lab ZAO)
O3 - HKLM\..\Toolbar: (&Google) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\Program Files\Google\GoogleToolbar1.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (Acer eDataSecurity Management) - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll (Egis Incorporated.)
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll (Yahoo! Inc.)
O3 - HKU\S-1-5-21-534116950-1332898044-2559044525-1003\..\Toolbar\ShellBrowser: (Acer eDataSecurity Management) - {5CBE3B7C-1E47-477E-A7DD-396DB0476E29} - C:\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dll (Egis Incorporated.)
O3 - HKU\S-1-5-21-534116950-1332898044-2559044525-1003\..\Toolbar\WebBrowser: (&Google) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\Program Files\Google\GoogleToolbar1.dll (Google Inc.)
O4 - HKLM..\Run: [Acer Assist Launcher] C:\Program Files\Acer\Acer Assist\launcher.exe ()
O4 - HKLM..\Run: [Acer Product Registration] C:\Program Files\Acer\Acer Registration\ACE1.exe (Leader Technologies)
O4 - HKLM..\Run: [AVP] C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\avp.exe (Kaspersky Lab ZAO)
O4 - HKLM..\Run: [BisonInst0402] C:\Windows\BR040286.exe (Bison Inc.)
O4 - HKLM..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exe (Egis Incorporated)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe (Intel Corporation)
O4 - HKLM..\Run: [LanguageShortcut] C:\Program Files\CyberLink\PowerDVD\Language\Language.exe ()
O4 - HKLM..\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe (Dritek System Inc.)
O4 - HKLM..\Run: [RtHDVCpl] C:\Windows\RtHDVCpl.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe (Synaptics, Inc.)
O4 - HKLM..\Run: [UnlockerAssistant] C:\Program Files\Unlocker\UnlockerAssistant.exe ()
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKU\S-1-5-21-534116950-1332898044-2559044525-1003..\Run: [CrossRiderPlugin] C:\Program Files\CrossriderWebApps\Crossrider.exe (Crossrider)
O4 - HKU\S-1-5-21-534116950-1332898044-2559044525-1003..\Run: [Logitech Vid HD] "C:\Program Files\Logitech\Logitech Vid\vid.exe" -bootmode File not found
O4 - HKU\S-1-5-21-534116950-1332898044-2559044525-1003..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe (Google Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKU\S-1-5-21-534116950-1332898044-2559044525-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O9 - Extra Button: &Virtual Keyboard - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\klwtbbho.dll (Kaspersky Lab ZAO)
O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra Button: URLs c&heck - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\klwtbbho.dll (Kaspersky Lab ZAO)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} http://download.divx...owserPlugin.cab (Reg Error: Key error.)
O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset...lineScanner.cab (Reg Error: Key error.)
O16 - DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} http://fpdownload.ma...r/ultrashim.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 24.222.123.2 24.222.123.32 24.222.123.33
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{39C7CE13-FD2A-4C69-A839-A7F82396DA33}: DhcpNameServer = 24.222.123.2 24.222.123.32 24.222.123.33
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{CFF6B887-1F9F-42C1-9C3E-0E7E44A7B879}: NameServer = 208.67.222.222,208.67.220.220
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20 - AppInit_DLLs: (C:\PROGRA~1\KASPER~1\KASPER~2\mzvkbd3.dll) - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 2011\mzvkbd3.dll (Kaspersky Lab ZAO)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\System32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Windows\Web\Wallpaper\img23.jpg
O24 - Desktop BackupWallPaper: C:\Windows\Web\Wallpaper\img23.jpg
O28 - HKLM ShellExecuteHooks: {AEB6717E-7E19-11d0-97EE-00C04FD91972} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 17:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

NetSvcs: FastUserSwitchingCompatibility - File not found
NetSvcs: Ias - C:\Windows\System32\ias.dll (Microsoft Corporation)
NetSvcs: Nla - File not found
NetSvcs: Ntmssvc - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: SRService - File not found
NetSvcs: WmdmPmSp - File not found
NetSvcs: LogonHours - File not found
NetSvcs: PCAudit - File not found
NetSvcs: helpsvc - File not found
NetSvcs: uploadmgr - File not found


CREATERESTOREPOINT
Restore point Set: OTL Restore Point

========== Files/Folders - Created Within 30 Days ==========

[2012/03/07 18:49:18 | 000,000,000 | ---D | C] -- C:\Users\Allen\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\CyberLink PowerDVD
[2012/03/06 21:10:57 | 000,000,000 | ---D | C] -- C:\_OTL
[2012/03/06 21:04:10 | 000,000,000 | ---D | C] -- C:\Users\Allen\AppData\Local\{57CAFEB5-C24B-4C9B-A8B4-11B3B8ED4B3D}
[2012/03/06 20:58:25 | 000,066,896 | ---- | C] (Malwarebytes Corporation) -- C:\Users\Allen\Desktop\mbam-clean.exe
[2012/03/06 20:35:54 | 001,832,544 | ---- | C] (McAfee, Inc.) -- C:\Users\Allen\Desktop\MCPR.exe
[2012/03/05 18:10:29 | 000,000,000 | ---D | C] -- C:\Users\Allen\AppData\Local\{83D64FF0-7BBB-46D9-AAC6-A7411BD2901E}
[2012/03/05 18:03:12 | 004,730,880 | ---- | C] (AVAST Software) -- C:\Users\Allen\Desktop\Iexplore.exe
[2012/03/05 17:41:55 | 000,584,704 | ---- | C] (OldTimer Tools) -- C:\Users\Allen\Desktop\OTL.exe
[2012/03/03 03:39:40 | 000,000,000 | ---D | C] -- C:\Users\Allen\AppData\Local\{0FE57A8F-A310-422C-86E8-B935E03A4440}
[2012/03/02 23:39:08 | 000,000,000 | ---D | C] -- C:\Users\Allen\AppData\Local\{DCE13918-5AE1-4DCC-A7A1-044AA8F5B837}
[2012/03/02 23:31:12 | 000,000,000 | ---D | C] -- C:\_OTM
[2012/02/20 10:30:08 | 000,000,000 | ---D | C] -- C:\Users\Allen\AppData\Local\{58A1ECC0-9594-450B-9543-F357ECA19FE6}
[2012/02/18 21:06:00 | 000,000,000 | ---D | C] -- C:\Users\Allen\AppData\Local\{141B05EF-DBE2-4182-87D9-1E0E0AE300E7}
[2012/02/18 20:54:55 | 000,000,000 | ---D | C] -- C:\Users\Allen\AppData\Local\{5ED6909C-5FF5-4DEF-80AF-2C210E0F01AD}
[2012/02/16 08:40:54 | 000,000,000 | ---D | C] -- C:\Users\Allen\AppData\Local\{798D1B8A-16BF-44B8-AA5C-8721A4A2D29F}
[2012/02/16 08:39:41 | 000,000,000 | ---D | C] -- C:\Users\Allen\AppData\Local\{3C31ECFE-3B41-4C01-BDFD-EBC221EA577F}

========== Files - Modified Within 30 Days ==========

[2012/03/07 19:32:02 | 000,000,908 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-534116950-1332898044-2559044525-1003UA.job
[2012/03/07 18:49:04 | 000,003,344 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2012/03/07 18:49:04 | 000,003,344 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2012/03/07 18:48:53 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2012/03/06 23:32:00 | 000,000,856 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-534116950-1332898044-2559044525-1003Core.job
[2012/03/06 23:10:31 | 000,584,704 | ---- | M] (OldTimer Tools) -- C:\Users\Allen\Desktop\OTL.exe
[2012/03/06 21:30:25 | 000,302,592 | ---- | M] () -- C:\Users\Allen\Desktop\b0hdky87.exe
[2012/03/06 21:12:05 | 000,000,098 | ---- | M] () -- C:\Windows\System32\drivers\etc\Hosts
[2012/03/06 20:58:26 | 000,066,896 | ---- | M] (Malwarebytes Corporation) -- C:\Users\Allen\Desktop\mbam-clean.exe
[2012/03/06 20:36:19 | 001,832,544 | ---- | M] (McAfee, Inc.) -- C:\Users\Allen\Desktop\MCPR.exe
[2012/03/05 18:25:35 | 000,000,512 | ---- | M] () -- C:\Users\Allen\Desktop\MBR.dat
[2012/03/05 18:03:23 | 004,730,880 | ---- | M] (AVAST Software) -- C:\Users\Allen\Desktop\Iexplore.exe
[2012/02/19 19:43:14 | 000,000,680 | ---- | M] () -- C:\Users\Allen\AppData\Local\d3d9caps.dat
[2012/02/18 22:09:51 | 000,039,936 | ---- | M] () -- C:\Users\Allen\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2012/02/17 09:21:05 | 000,391,728 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2012/02/17 03:40:02 | 000,681,508 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2012/02/17 03:40:02 | 000,137,886 | ---- | M] () -- C:\Windows\System32\perfc009.dat

========== Files Created - No Company Name ==========

[2012/03/06 21:30:19 | 000,302,592 | ---- | C] () -- C:\Users\Allen\Desktop\b0hdky87.exe
[2012/03/05 18:25:35 | 000,000,512 | ---- | C] () -- C:\Users\Allen\Desktop\MBR.dat
[2012/02/19 19:43:14 | 000,000,680 | ---- | C] () -- C:\Users\Allen\AppData\Local\d3d9caps.dat
[2011/04/10 14:23:30 | 000,000,052 | ---- | C] () -- C:\Users\Allen\AppData\Roaming\G1000Trainer_preferences.xml
[2011/04/10 14:23:29 | 000,006,733 | ---- | C] () -- C:\Users\Allen\AppData\Roaming\G1000Trainer_student_record.xml
[2010/07/21 01:59:37 | 000,039,936 | ---- | C] () -- C:\Users\Allen\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2010/07/11 22:23:38 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat

========== LOP Check ==========

[2008/09/17 20:04:49 | 000,000,000 | ---D | M] -- C:\Users\Allen\AppData\Roaming\Acer
[2008/11/02 02:02:48 | 000,000,000 | ---D | M] -- C:\Users\Allen\AppData\Roaming\EPSON
[2008/09/17 20:04:47 | 000,000,000 | ---D | M] -- C:\Users\Allen\AppData\Roaming\Leadertech
[2008/10/15 02:25:34 | 000,000,000 | ---D | M] -- C:\Users\Allen\AppData\Roaming\OpenOffice.org
[2012/03/07 18:34:11 | 000,032,612 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT
[2010/12/14 22:45:00 | 000,000,418 | -H-- | M] () -- C:\Windows\Tasks\User_Feed_Synchronization-{81269CAB-AB40-4890-B356-37C309F68D20}.job

========== Purity Check ==========



========== Custom Scans ==========


< %SYSTEMDRIVE%\*.exe >


< MD5 for: EXPLORER.EXE >
[2008/10/29 02:20:29 | 002,923,520 | ---- | M] (Microsoft Corporation) MD5=37440D09DEAE0B672A04DCCF7ABF06BE -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.16771_none_4f83bb287ccdb7e3\explorer.exe
[2008/10/29 02:29:41 | 002,927,104 | ---- | M] (Microsoft Corporation) MD5=4F554999D7D5F05DAAEBBA7B5BA1089D -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.18164_none_5177ca9879e978e8\explorer.exe
[2008/10/29 23:59:17 | 002,927,616 | ---- | M] (Microsoft Corporation) MD5=50BA5850147410CDE89C523AD3BC606E -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.22298_none_51e4f8c7931bd1e1\explorer.exe
[2009/04/11 02:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) MD5=D07D4C3038F3578FFCE1C0237F2A1253 -- C:\Windows\ERDNT\cache\explorer.exe
[2009/04/11 02:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) MD5=D07D4C3038F3578FFCE1C0237F2A1253 -- C:\Windows\explorer.exe
[2009/04/11 02:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) MD5=D07D4C3038F3578FFCE1C0237F2A1253 -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6002.18005_none_53a0201e76de3a0b\explorer.exe
[2008/10/27 22:15:02 | 002,923,520 | ---- | M] (Microsoft Corporation) MD5=E7156B0B74762D9DE0E66BDCDE06E5FB -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6000.20947_none_5033cb5995cd990b\explorer.exe
[2008/01/20 22:24:24 | 002,927,104 | ---- | M] (Microsoft Corporation) MD5=FFA764631CB70A30065C12EF8E174F9F -- C:\Windows\winsxs\x86_microsoft-windows-explorer_31bf3856ad364e35_6.0.6001.18000_none_51b4a71279bc6ebf\explorer.exe

< MD5 for: SVCHOST.EXE >
[2008/01/20 22:23:43 | 000,021,504 | ---- | M] (Microsoft Corporation) MD5=3794B461C45882E06856F282EEF025AF -- C:\Windows\ERDNT\cache\svchost.exe
[2008/01/20 22:23:43 | 000,021,504 | ---- | M] (Microsoft Corporation) MD5=3794B461C45882E06856F282EEF025AF -- C:\Windows\System32\svchost.exe
[2008/01/20 22:23:43 | 000,021,504 | ---- | M] (Microsoft Corporation) MD5=3794B461C45882E06856F282EEF025AF -- C:\Windows\winsxs\x86_microsoft-windows-services-svchost_31bf3856ad364e35_6.0.6001.18000_none_b5bb59a1054dbde5\svchost.exe

< MD5 for: USERINIT.EXE >
[2008/01/20 22:24:49 | 000,025,088 | ---- | M] (Microsoft Corporation) MD5=0E135526E9785D085BCD9AEDE6FBCBF9 -- C:\Windows\ERDNT\cache\userinit.exe
[2008/01/20 22:24:49 | 000,025,088 | ---- | M] (Microsoft Corporation) MD5=0E135526E9785D085BCD9AEDE6FBCBF9 -- C:\Windows\System32\userinit.exe
[2008/01/20 22:24:49 | 000,025,088 | ---- | M] (Microsoft Corporation) MD5=0E135526E9785D085BCD9AEDE6FBCBF9 -- C:\Windows\winsxs\x86_microsoft-windows-userinit_31bf3856ad364e35_6.0.6001.18000_none_dc28ba15d1aff80b\userinit.exe

< MD5 for: WINLOGON.EXE >
[2009/04/11 02:28:13 | 000,314,368 | ---- | M] (Microsoft Corporation) MD5=898E7C06A350D4A1A64A9EA264D55452 -- C:\Windows\ERDNT\cache\winlogon.exe
[2009/04/11 02:28:13 | 000,314,368 | ---- | M] (Microsoft Corporation) MD5=898E7C06A350D4A1A64A9EA264D55452 -- C:\Windows\System32\winlogon.exe
[2009/04/11 02:28:13 | 000,314,368 | ---- | M] (Microsoft Corporation) MD5=898E7C06A350D4A1A64A9EA264D55452 -- C:\Windows\winsxs\x86_microsoft-windows-winlogon_31bf3856ad364e35_6.0.6002.18005_none_71ae7a22d2134741\winlogon.exe
[2008/01/20 22:24:49 | 000,314,880 | ---- | M] (Microsoft Corporation) MD5=C2610B6BDBEFC053BBDAB4F1B965CB24 -- C:\Windows\winsxs\x86_microsoft-windows-winlogon_31bf3856ad364e35_6.0.6001.18000_none_6fc30116d4f17bf5\winlogon.exe

< %systemroot%\*. /mp /s >

< hklm\software\clients\startmenuinternet|command /rs >
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\HideIconsCommand: "C:\Windows\system32\ie4uinit.exe" -hide [2008/01/20 22:24:17 | 000,070,656 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ShowIconsCommand: "C:\Windows\system32\ie4uinit.exe" -show [2008/01/20 22:24:17 | 000,070,656 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ReinstallCommand: "C:\Windows\system32\ie4uinit.exe" -reinstall [2008/01/20 22:24:17 | 000,070,656 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\open\command\\: "C:\Program Files\Internet Explorer\IEXPLORE.EXE" [2009/04/11 02:27:44 | 000,636,080 | ---- | M] (Microsoft Corporation)

< hklm\software\clients\startmenuinternet|command /64 /rs >
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\HideIconsCommand: "C:\Windows\system32\ie4uinit.exe" -hide [2008/01/20 22:24:17 | 000,070,656 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ShowIconsCommand: "C:\Windows\system32\ie4uinit.exe" -show [2008/01/20 22:24:17 | 000,070,656 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ReinstallCommand: "C:\Windows\system32\ie4uinit.exe" -reinstall [2008/01/20 22:24:17 | 000,070,656 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\open\command\\: "C:\Program Files\Internet Explorer\IEXPLORE.EXE" [2009/04/11 02:27:44 | 000,636,080 | ---- | M] (Microsoft Corporation)

< C:\Windows\assembly\tmp\U\*.* /s >

< C:\_OTM\*.* /s >
[2012/03/02 23:36:37 | 000,004,246 | ---- | M] () -- C:\_OTM\MovedFiles\03022012_233112.log
[2012/03/02 23:33:46 | 000,000,002 | ---- | M] () -- C:\_OTM\MovedFiles\03022012_233112.res
[2006/09/18 17:41:30 | 000,000,761 | ---- | M] () -- C:\_OTM\MovedFiles\03022012_233112\C_Windows\System32\drivers\etc\hosts

< >

< End of report >
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#22
puthu

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Hi Comcav,

I got into geeks to go with great difficulty with my computer. I checked for updates and downloaded as you said all the updates: they include, office suite, Internet explorer 8 and Intel chipset something... The first two downloaded, the last didnt. Now the computer is running slower than I can ever imagine. I am really sad !!! I cant even read your emails that come to my inbox, as it does not open. I had browse your website to get it. What do I do ? What do I do ?
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#23
CompCav

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Please disable Windows Defender it is not compatible with Kaspersky as a real time tool.

  • Open Windows Defender by clicking the Start button Posted Image of the Start button, clicking All Programs, and then clicking Windows Defender.
  • Click Tools, and then click Options.
  • Under Administrator options, clear the Use Windows Defender check box, and then click Save. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.


Now reboot the computer and make sure Windows Defender does not come back on.
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#24
puthu

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Finally managed to download malware but very slowly. I paused the Kapersky protection to do that. here is the log :

Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org

Database version: v2012.03.08.02

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
Allen :: ALLEN-PC [administrator]

07/03/2012 10:28:41 PM
mbam-log-2012-03-07 (22-28-41).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 187024
Time elapsed: 6 minute(s), 54 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
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#25
puthu

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Hi comcav,

I couldnt locate the Eset log, however it ran successfully and said no threats found.

I have the log for security check :
Results of screen317's Security Check version 0.99.31
Windows Vista Service Pack 2 x86 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
Kaspersky Anti-Virus 2011
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Java™ 6 Update 29
Java version out of date!
Adobe Flash Player 10.0.12.36 Flash Player out of Date!
Adobe Reader 8 Adobe Reader out of date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSASCui.exe
Kaspersky Lab Kaspersky Anti-Virus 2011 avp.exe
Kaspersky Lab Kaspersky Anti-Virus 2011 klwtblfs.exe
Empowering Technology eSettings Service capuserv.exe
Microsoft Small Business Business Contact Manager BcmSqlStartupSvc.exe
Windows Defender MSASCui.exe
``````````End of Log````````````
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#26
puthu

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The computer is just acting weird. I cannot read certain emails in my inbox, it shows an error message. I have deactivated windows defender. Its running slowly but better than last night.

I am waiting.

Thank you for the effort comcav, I know its frustrating but I guess you know too.

Regards
Allen
  • 0

#27
CompCav

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Step 1.

Download Windows Repair (all in one) from this site

Install the program then run

Go to step 2 and allow it to run Disc check
Posted Image


Once that is done then go to step 3 and allow it to run SFC
Posted Image

Go to step 4 and do an ERUNT backup.
Posted Image


On the start repairs tab select advanced mode and click start
Posted Image

Select the items ticked (remove the ticks from the rest ). Also at the bottom of the screen tick Repair MSI (Windows Installer) and tick restart system when finished then click Start
Posted Image


Step 2.

When you are experiencing email issues, what error messages are you getting?


Let me know how your computer is performing now
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#28
puthu

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When I opened my computer now, It hung first so I had to reboot and start again. The Kapersky internet showed this message " Behaviour similar to PDM invader loader : DNS query allowed " ... it is back to running slowly. I remember a long time ago when I was helped by Kadah (geek) he told me that IExplorer 8 is not compatible with Vista. This is what you told me to download as an update which i Kept as pending all this time. I might be wrong please advise. I am going to do the above steps as advised and will get back to you soon.

Thanks
Allen
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#29
puthu

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I ran step 1 except in Start repairs section : repair proxy settings could not be checked.
Also, when i deactivate kapersky, the computer runs very fast. Now thats something I have never seen in a long time. Hence I did all this what you asked me to do by deactivating kapersky,.

Please advise what next. thanks Allen
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#30
puthu

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Hi ComCav,

I have finally done all the steps you prompted me to. I really want to thank you from the bottom of my heart for helping me. I have a windows security message that keeps popping up, I assume its the windows defender issue. when I click on the red button on my task bar, it shows that I dont have the Malware protection and it prompts me to click the windows defender. Is it normal. I have the Kapersky running but it is slowing down the computer than without it.

Thanks, please advice.

Regards
Allen
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