i am having problems heres what i know....
-my hard drive is an external Western Digital 2 TB hard drive. it was working fine until i started noticing simple things like this:
*all my folders were turned into shortcuts
*every time i open said external hard drive the virus pops up in my process manager
* i quarantined this virus with my Anti Virus program and than would not let me access the external any longer.
-what i have done:
*i have removed the virus from quarantine so that i am able to access my external
*every time i open i end the process that the virus begins
* i have cleared my computer and the external of all other viruses this is the last remaining
* i cannot lose the data that i have on this external. very important works!
* i have heard that i can remove the virus and re-format the hard drive.-problem!(re- formatting the hard drive will lose all of my work)
* I do not have enough space on my computer to remove all files and folders than re-format.
-what i am capable of doing:
* i am capable of folowing any instruction on how to go into a back door of some kind and delete this virus without damaging this external or the folders in it.( just need the instruction )
please tell me u can help me. i look forward to hearing from you. thank you.