and install and run it to read the dump files created by windows.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
Would you please tell me which antivirus applications you have had previously on this machine any and all.The reason I ask is because some like to hang around after you uninstall via add remove programs and require the use of removal tools.
What kind of computer do you have exactly??Example Compaq presario c700
Just DONT us the registry cleaner function of CCleaner unless you know what you are deleting exactly!!
Then open ccleaner hit the tools button then startup second one down below uninstall then in the bottom right hand corner of ccleaner hit save to text file.Save it to your desktop and post the startup.txt here in your next reply.
Hit the start button in lower left hand corner. Then in the run box type msconfig, then hit the services tab then put a check mark in hide microsoft services what is listed there,after hiding microsoft services?Please post back to us in a vertical list.
Please download MINITOOLBOX
When the box opens click save file, save it to the desktop and run it.
Checkmark the following boxes:
List Installed Programs
List Users, Partitions and Memory size
Click Go and post the result.
Run sfc /scannow also run chkdsk /r Links explaining below.chkdsk /rsfc /scannow
PLEASE READ CAREFULLY AND POST ALL INFORMATION REQUESTED!!
I want to make one thing very clear DO NOT use the registry cleaner function of ccleaner!!