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Running very slow, Malware or Hardware?


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#1
saxman666666

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Hello,
So, I just updated my computer and did the normal clean-up but it seems to be running even slower than before. Can you help me determine if what is wrong is malware/virus, or if it is hardware or software? Please let me know what I need to to. Thank You.

Ben
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#2
rshaffer61

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Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.

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#3
saxman666666

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Here is the AutoRuns text file. Thank You for looking at this.

Attached Files


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#4
rshaffer61

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Open Autoruns, click on "Logon" tab, and UN-check:

+ "Acrobat Assistant 8.0"
+ "Adobe Acrobat Speed Launcher"
+ "Adobe ARM"
+ "Adobe Reader Speed Launcher"
+ "iTunesHelper"
+ "QuickTime Task"
+ "Windows Defender" You already have Avast so you don't need this.


When done restart computer and then:



Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.


Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged
Please do not run any other Auslogics programs other then this one as they may cause unwanted results.
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#5
saxman666666

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Ok, I ran all those things.
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#6
rshaffer61

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Is the system running any faster now?
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#7
saxman666666

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It does seem to be better. Thank You
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#8
rshaffer61

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OK good now lets keep going to see if we can help it even more.

Lets see what you have in your startup

Please click on
Start and then to Run
Type in msconfig and press Enter
Now click on Startups
Then uncheck everything and restart.
IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.
If system boots correctly and is running smoothly and faster then we have a startup problem
Try going back into msconfig and check one item and reboot
Keep doing that till you have found the problem or all are finally checked.
Post back with the results
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