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TCPIP.SYS > BSOD


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#1
seekingtruth

seekingtruth

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Hello all,

Here's my first post in GTG: )

I've trawled through many articles on this subject here, and thought I had almost found a solution to my problem after reading: http://www.geekstogo...ys-problemhelp/

What got me confused was how a conclusion was reached on that above thread that said:
"Posted 05 May 2009 - 05:11 AM, All errors come from KmxFilter.sys, which is a part of CA Internet Security. Do you have it installed?"

I tried debugging my own dump files based on the above assumption but couldn't, and even tried to understand how the dump files provided in that example led to this conclusion. Same end result :/ (obviously because my problem is different!)

Incidentally, I don't have CA Internet Security installed (I have Norton IS), so the other solution provided, (running devmgmt.msc / device manager), bears no fruit, and I even checked it anyway and couldn't find anything to do with finding those drivers that suggested as being the cause the problem on that thread: "KMXFW, KMXCFG and KMXCV".

My BSOD files (below) suggested that the same faults were occuring on my laptop that were occuring in the thread posters' computer, namely tcpip.sys. Also making an a regular appearance on mine are "ntkrnlpa.exe", "ntoskrnl.exe" and "IDSvix86.sys"

Anyway, that thread goes on to say:

"tcpip.sys is likely to be showing because the CA program is attempting to connect to the internet. Because it's corrupted it's attempting to send bad signals (either to tcpip.sys or through it), which confuses tcpip.sys. This confusion is what causes tcpip.sys to crash." So I kinda realise that tcpip.sys is the flag of the problem, but I haven’t got the faintest idea what's causing it..

Things I did so far to try to solve this problem:

..checked updated / my DRIVERS and checked my RAM too:

> I ran the Intel® Driver Update Utility: http://www.intel.com.../support/detect

..and anything that flagged up as being in need of update, was updated. and it hasn't stopped BSOD's. Here's the results from that test and how they look now..

Graphics Driver
Product Detected - Intel® GM965
Current Driver Installed - 7.15.10.1666
Your driver is current.
Intel Chipset Software Installation Utility (Chipset INF)

Product Detected - "Intel® 6, 5, 4, 3, 900 Series Chipsets"
Current Version Installed - 8.2.0
This version is valid.
Audio Driver for Intel Desktop Board

Product Detected - Realtek High Definition Audio
Current Driver Installed - 6.0.1.6526
This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>

Wireless Networking (WiFi)
Product Detected - Intel® PRO/Wireless 3945ABG Network Connection
Current Driver Installed – 13.4.0.139
This device is unknown or unsupported. Please contact the manufacturer for possible updates. More information>>

*I actually updated the previous one (3945ABG) via device manager; then manually via http://downloadcente...re Applications and downloaded “Intel PROSet/Wireless Drivers for Windows Vista 32-Bit” and I am wondering, since it was suggested elsewhere on some other site, what is the benefit of me doing this??! I have no idea.. The version listed shows 14.3.0.6, but when I check the same driver details under device manager, is shows version 13.4.0.139 dated 7/10/2010..

Wired Networking
Product Detected - Intel® Desktop Board D945GCPE: Realtek* RTL8101E-GR Ethernet
Current Driver Installed - 6.243.1025.2010
Your driver is current.

> RAM Test / checks were carried out via Windows Vista Memory Diagnostic Tool: http://www.howtogeek...iagnostic-tool/ - no faults found..

I am aware of memtest86+, but haven’t yet resorted to using it, based on the previous tests resulting in no faults: http://www.geekstogo...sing-memtest86/

Other things I did recently that might be worth knowing..

> I deleted all other drivers that were installed but no longer in use, to ensure that there was nothing in conflict: http://www.petri.co....nd-windows7.htm

> Recently installed "Realtek High Definition Audio" drivers: (http://www.realtek.c...on Audio Codecs because I had not control over the audio EQ output via Windows Vista HP when streaming music in Firefox: ) - I am not convinced this is related.

> Some time ago, and at least 6 months ago, I followed the proxy pipelining process for making firefox faster (allegedly ;) ..i.e pipelining, proxy.pipelining, maxrequests, initialpaint.delay etc, and I had no problem whatsoever. This is the last thing I can think of that may be worth knowing.

Anyway, here are my BSOD text files..

==================================================
Dump File : Mini022512-01.dmp
Crash Time : 25/02/2012 09:24:16
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000014
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x880a8070
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+9d070
File Description : TCP/IP Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.22719 (vistasp2_ldr.110920-0346)
Processor : 32-bit
Crash Address : ntoskrnl.exe+4dfd9
Stack Address 1 : tcpip.sys+9d070
Stack Address 2 : tcpip.sys+a4930
Stack Address 3 : tcpip.sys+71eb8
Computer Name :
Full Path : C:\Windows\Minidump\Mini022512-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 148,176
==================================================

==================================================
Dump File : Mini022312-02.dmp
Crash Time : 23/02/2012 23:35:40
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000014
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x880a4070
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+9d070
File Description : TCP/IP Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.22719 (vistasp2_ldr.110920-0346)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : tcpip.sys+9d070
Stack Address 2 : tcpip.sys+a4930
Stack Address 3 : tcpip.sys+71eb8
Computer Name :
Full Path : C:\Windows\Minidump\Mini022312-02.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 144,120
==================================================

==================================================
Dump File : Mini022312-01.dmp
Crash Time : 23/02/2012 09:02:26
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000014
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x880a2070
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+9d070
File Description : TCP/IP Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.22719 (vistasp2_ldr.110920-0346)
Processor : 32-bit
Crash Address : ntoskrnl.exe+4dfd9
Stack Address 1 : tcpip.sys+9d070
Stack Address 2 : tcpip.sys+a4930
Stack Address 3 : tcpip.sys+71eb8
Computer Name :
Full Path : C:\Windows\Minidump\Mini022312-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 144,160
==================================================

==================================================
Dump File : Mini022212-01.dmp
Crash Time : 22/02/2012 01:32:33
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000014
Parameter 2 : 0x00000002
Parameter 3 : 0x00000000
Parameter 4 : 0x880ac070
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+9d070
File Description : TCP/IP Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.0.6002.22719 (vistasp2_ldr.110920-0346)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+4dfd9
Stack Address 1 : tcpip.sys+9d070
Stack Address 2 : tcpip.sys+a4930
Stack Address 3 : tcpip.sys+71eb8
Computer Name :
Full Path : C:\Windows\Minidump\Mini022212-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 6002
Dump File Size : 147,664
==================================================

Thanks in advance and I hope someone can help me with this issue.

Kind regards,
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#2
rockmilk

rockmilk

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:welcome:

Would you please tell me which antivirus applications you have had previously on this machine any and all.The reason I ask is because some like to hang around after you uninstall via add remove programs and require the use of removal tools.




What kind of computer do you have exactly??Example Compaq presario c700


Download CCLEANER


Just DONT us the registry cleaner function of CCleaner unless you know what you are deleting exactly!!

Then open ccleaner hit the tools button then startup second one down below uninstall then in the bottom right hand corner of ccleaner hit save to text file.Save it to your desktop and post the startup.txt here in your next reply.


Hit the start button in lower left hand corner. Then in the run box type msconfig, then hit the services tab then put a check mark in hide microsoft services what is listed there,after hiding microsoft services?Please post back to us in a vertical list.

Please download MINITOOLBOX When the box opens click save file, save it to the desktop and run it.





Checkmark the following boxes:


Flush Dns
List Installed Programs
List Users, Partitions and Memory size
Click Go and post the result.

Run sfc /scannow also run chkdsk /r Links explaining below.




chkdsk /r

sfc /scannow



PLEASE READ CAREFULLY AND POST ALL INFORMATION REQUESTED!! :)

I want to make one thing very clear DO NOT use the registry cleaner function of ccleaner!!
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