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Running very slow Virus or Malware?


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#1
Pat_54

Pat_54

    Member

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Hi there.

Computer been running slow so. I'm running in windows xp service pack 3 installed and am current on all updates I believe. I did some updates with java and graphics driver and did some clean up to see if it would make things better but no luck. I done clean disk defrag and ran malwarebytes, antispyware and virus scan and shows nothing but computer seems to be slower now then ever. Can you please help me to find out what my problem may be. I would greatly appreciate it. Thank you ahead of time. Patty
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#2
phillpower2

phillpower2

    Tech Staff

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  • 20,037 posts
Hi Pat_54

Even a full format and fresh install of the OS cannot rid the system of some deep rooted malware Im afraid, as a precaution please read the canned speech below;

I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).

If you need to start a topic on the Malware Forum provide the Techs there with a link to this thread so that they can see what steps you have already taken, good luck.
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#3
rshaffer61

rshaffer61

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Please follow Phills instructions so you can make sure your system is healthy before any technical support is offered.
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#4
phillpower2

phillpower2

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Pat_54

I have made your last reply invisible to members as it contains a log that only malware staff on the relevant forums use, please read my post #2 and you will note that it specifically asks you not to post any logs here.
rshaffer61 will be along in due course to advise you further, thank you for understanding.
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#5
sari

sari

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Pat_54,

You have started a topic in the malware forum with your logs. Please wait for a reply there - the techs in this portion of the forum cannot help you with the malware logs.

Thanks,

sari
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#6
rshaffer61

rshaffer61

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Sorry everyone I have been busy with wife's system and didn't make it back in time. :blink:
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