[rayven1lk]

hey guys,

so i was doing my cpu fan/heatsink cleanup this afternoon since my computer started overheating again and after putting everything together, my computer seemed to be running smooth till I realised my sound was not working. I checked out services.msc and windows audio has already started and then I noticed on the device manager, under system devices there is a yellow exclamation mark on the High Definition Audio Controller entry. The error code is 10. In the meantime I'm using my creative X-Fi notebook sound card, but I still want to fix my onboard realtek sound card. I'd really appreciate it if someone could help me out here.

Thanks

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Hi rayven1lk
You need to provide information about your computer, this includes is it a laptop or desktop, is it a custom build or brand name such as Dell or HP, if it is provide the model name or series number (not serial) providing these details will enable others to better assist you.

Remove the creative X-Fi, go into the Device Manager, right click on the Realtek device and choose the update driver option - restart the computer and see if your sound has returned.

[phillpower2]

Hi rayven1lk
You need to provide information about your computer, this includes is it a laptop or desktop, is it a custom build or brand name such as Dell or HP, if it is provide the model name or series number (not serial) providing these details will enable others to better assist you.

Remove the creative X-Fi, go into the Device Manager, right click on the Realtek device and choose the update driver option - restart the computer and see if your sound has returned.